Gracewell of Adderbury, Banbury, Oxfordshire
Gracewell of Adderbury, Banbury, Oxfordshire
Gracewell of Adderbury, Banbury, Oxfordshire

Gracewell of Adderbury is a luxury care home that provides its residents with high-quality residential, nursing and dementia care.

The home works with its residents to create a personalised programme of care, understanding that each individual is unique and deserves the chance to pursue a fulfilling lifestyle.

Designed and built with comfortable living in mind, the home is easily accessible within Adderbury and Banbury, as well as neighbouring areas such as Bicester, Bloxham, Brackley, Buckingham, Chipping Norton and Shipston-on-Stour.

Group: Gracewell Healthcare Ltd

Person in charge: Jeanne Vella-Eyre (Home Manager)

Local Authority / Social Services: Oxfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Admission Information: Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Gracewell of Adderbury: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

10 Gracewell of Adderbury has a Review Score of 10 (9.958)

The Review Score of 10 (maximum of 10) for Gracewell of Adderbury is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Gracewell of Adderbury in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.958 for Gracewell of Adderbury is calculated as follows: ( (136 Excellents x 5) + (6 Goods x 4) ) ÷ 142 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Gracewell of Adderbury is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 12 Reviews ÷ 12 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Gracewell of Adderbury?

  • Extremely LIKELY
    12
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Gracewell of Adderbury

  • Daughter of Resident/Service User
    8
  • Cousin of Resident/Service User
    1
  • Sister-in-law of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

The overall care for my father is of the highest level. Everyone at Gracewell's is very professional in whatever capacity of their employment. The environment is one of care and friendliness. Everyone cannot do enough to help my father and us, as his family. Gracewell's of Adderbury has only been open since April this year with my father arriving at the end of July. The number of residents is gradually increasing but that is not taking away from the level of care which is given to the residents as the levels of staff are increasing pro rata.
The staff are very visible in each of the areas trying to ensure that each of the residents are happy in their environment and are there very quickly when any of the residents press their call button. The activities and entertainments are very well organised and very much enjoyed. My family are very grateful for the help everyone is giving my father - it has made the difficult decision of placing him in a care home, that little bit easier.

How likely would you be to recommend Gracewell of Adderbury? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Marketing, Digital Marketing Executive at Gracewell of Adderbury responded to this review on 12 Jan 2018:

Thank you for taking the time to share your experience of Gracewell of Adderbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Thank you for such a detailed and wonderful review.
The Gracewell of Adderbury Team.

Moving my husband into care was the hardest decision I have ever had to take. He has only been at Gracewell of Adderbury for a week but already I realise that all the staff are united in determination to look after him, keep him safe, to understand him and his health needs, to help him to live as full a life as possible and all this will happen in beautiful and serene surroundings.

How likely would you be to recommend Gracewell of Adderbury? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Marketing, Digital Marketing Executive at Gracewell of Adderbury responded to this review on 12 Dec 2017:

Thank you for taking the time to share your experience of Gracewell of Adderbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Adderbury Team

Beautiful rooms and amenities but nothing can surpass the staff. All the staff are extremely caring and attentive, you couldn't ask for better.

How likely would you be to recommend Gracewell of Adderbury? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Marketing, Digital Marketing Executive at Gracewell of Adderbury responded to this review on 29 Nov 2017:

Thank you for taking the time to share your experience of Gracewell of Adderbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Adderbury Team

My brother-in-law became a resident at Gracewell yesterday. I was immediately impressed by the welcome from all the staff and then by their care, as they got to know him. He is already happy in his new home. I wish everyone could receive such excellent end-of-life care. Gracewell is a truly wonderful home.

How likely would you be to recommend Gracewell of Adderbury? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Marketing, Digital Marketing Executive at Gracewell of Adderbury responded to this review on 16 Nov 2017:

Thank you for taking the time to share your experience of Gracewell of Adderbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Adderbury Team.

The wonderful people at Gracewell gave my father the best care possible to the very end of his life. He had eight very happy months there.
I thank each and every one of Gracewell's staff for their hard work, dedication, professionalism and kindness to him and our family, especially during those difficult end days.
You won't find a better care home in north Oxfordshire.

How likely would you be to recommend Gracewell of Adderbury? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

UK Marketing, Digital Marketing Executive at Gracewell of Adderbury responded to this review on 25 Oct 2017:

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Adderbury – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Adderbury Team.

It's a little while since my last review but my views about Gracewell of Adderbury remain unchanged. It is a wonderful place. I cannot fault the support, care and love given to mum by the staff at Gracewell. The cleanliness and high standard of medical care are also excellent. Huge thanks to you all who have helped and continue to help mum settle into her new life. She herself speaks very highly of everyone and tells me she is very happy at Gracewell of Adderbury - so reassuring for us all.

How likely would you be to recommend Gracewell of Adderbury? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sunrise Team, Digital Marketing Executive at Gracewell of Adderbury responded to this review on 04 Oct 2017:

Thank you for taking the time to share your experience of Gracewell of Adderbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Adderbury Team

Our cousin has had 1 month's respite care and enjoyed the experience very much indeed. We do hope it will be possible to repeat the exercise three times a year, just to give us a break! It was a joy to visit our cousin as she was so happy and all staff so helpful and charming.

How likely would you be to recommend Gracewell of Adderbury? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lewis Sluman, Digital Marketing Executive at Gracewell of Adderbury responded to this review on 04 Aug 2017:

Thank you for taking the time to review Gracewell of Adderbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your cousin stay with us and are looking forward to welcoming them back in the future.
The Gracewell of Adderbury Team.

Excellent service from initial enquiries to taking up residence. This service continues with sharing of information. Information about third party services e.g wheelchair and continuous care allowance to food and day to day care.

How likely would you be to recommend Gracewell of Adderbury? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

UK Marketing, Marketing Assistant at Gracewell of Adderbury responded to this review on 20 Jun 2017:

Thank you for taking the time to share your experience of Gracewell of Adderbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Adderbury Team

Excellent care and compassion.

How likely would you be to recommend Gracewell of Adderbury? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

UK Marketing, Marketing Assistant at Gracewell of Adderbury responded to this review on 13 Jun 2017:

Thank you for taking the time to share your experience of Gracewell of Adderbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Adderbury Team

I have been blown away by the care and compassion shown to my Father since his admission earlier this week. Everyone involved in his care has his best interests as their motivation. The facilities are superb and staff amazing. The relief I feel that he is here, being looked after and cared for, is hard to put into words. I know that they have 'got' him (and have got us by extension). I look forward to him becoming part of this wonderful community.

How likely would you be to recommend Gracewell of Adderbury? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

UK Marketing, Marketing Assistant at Gracewell of Adderbury responded to this review on 25 May 2017:

Thank you for taking the time to share your experience of Gracewell of Adderbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Adderbury Team

I have had the pleasure of visiting Gracewell to see my mother in law.
I can only say the standard of care, the quality of the room and all facilities are excellent.
I have now visited multiple times and each time I have been greeted with total professionalism.
Nothing is too much trouble for the staff.
Since my mother in law has been under Gracewell's care she has without doubt blossomed.
She is now more confident and relaxed and looking forward to life.
Thanks to all the staff at Gracewell.

How likely would you be to recommend Gracewell of Adderbury? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

UK Marketing, Marketing Assistant at Gracewell of Adderbury responded to this review on 17 May 2017:

Thank you for taking the time to share your experience of Gracewell of Adderbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Adderbury Team.

I cannot recommend Gracewell of Adderbury highly enough to anyone looking for a home for their loved one. It is purpose built so everything is lovely and new and I guess a little like walking into a hotel, but it is definitely a home firstly and foremost. My mother has taken to it like a duck to water every single member has taken the time to get to know her story, her likes and dislikes and what makes her tick. She is stimulated every day by various activities form discussion groups, to card games, quizzes, gardening, arts and crafts, if an interest is expressed in something every effort is made to provide stimulation around that interest and if the activity is beyond some because of a medical condition, then another one is found or one to one assistance given to enable a resident to join in. The food is nothing short of superb wit care given to allergies and dislikes. The team at Gracewell of Adderbury have worked hard to provide a safe and happy home with care that is delivered with genuine warmth, compassion, patience, dignity and respect.

How likely would you be to recommend Gracewell of Adderbury? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

UK Marketing, Marketing Assistant at Gracewell of Adderbury responded to this review on 09 May 2017:

Thank you for taking the time to share your experience of Gracewell of Adderbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Adderbury Team

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

Jeanne

Jeanne Vellaeyre

Job Title: Home Manager

Description:

Having started my nursing Career over 35 years ago, with ultimate specialisation in Care of the Elderly, I am delighted to welcome both our Residents and Team members to Gracewell of Adderbury. I have extensive experience in the NHS, Commercial and private Sector in both Care and Management Roles, having commissioned my first Home in the late 1980's and together with my knowledgeable team provide a wealth of skills interest and understanding.

Having worked with the Gracewell team for the last 18 months I am both driven and determined to provide compassionate personalised care to the highest standards as Home Manager in this stunning Home meeting individual needs of our residents.

Nicole

Nicole Smith

Job Title: Deputy Manager

Description:

After successful completion of a Psychology and Sociology degree I studied Adult Nursing at university in Aberdeen and qualified as a Registered Nurse 17 years ago. My post graduate experience has been gained working in a variety of community care & hospital settings latterly as a Ward Manager of a busy Orthopaedic Unit. I also have care home nursing & management experience and really enjoy holistically caring for all the residents I meet. I am delighted to have joined Gracewell Healthcare and be part of a company that strongly believes in the delivery of truly personalised care for our residents in such beautiful and nurturing surroundings.

I have a keen eye for detail & really enjoy getting to know our resident's individual preferences and interests and hearing all their life stories and adventures! I am responsible for the management of the care & nursing teams, ensuring that safe & quality care is delivered to all our residents.

Ted

Ted Richardson

Job Title: Home Admissions Advisor

Description:

Hi, I am Ted and I am the first point of contact for families when they start their journey looking for care for their loved ones, I joined the Team here at Adderbury in September 2017 and It is a great pleasure to be able to work with such a warm, caring and dedicated team, the whole team and residents are so warm and welcoming.

Catherine

Catherine Smith

Job Title: Head Housekeeper

Description:

Having originally chosen to pursue a career in the hospitality industry I have been lucky enough to work in the most luxurious county house hotels. Gracewell of Adderbury is a really stunning home and it is my pleasure, along with my wonderful housekeeping team, to ensure it continues to sparkle!

Steve

Steve Kinch

Job Title: Maintenance Manager

Description:

As Maintenance Manager my role is to deal with any maintenance issues that may arise. It is a pleasure to be able to work in such a lovely home with caring, friendly staff. I have worked as a Maintenance manager for the last 5 years in another care home but prior to this I worked in the printing industry.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Gracewell of Adderbury