Rush Hill Mews

Clarks Way, Rush Hill, Bath BA2 2TR
Review Us
9.8 84 Reviews
  • Rush Hill Mews, Bath
Rush Hill Mews is a luxury care home set in the Somerset countryside where the dedicated team offers personalised residential, nursing and dementia care in wonderful surroundings.

Residents benefit from a range of facilities in this vibrant, modern home, including stylish lounges, a welcoming café and a hair salon, as well as a stunning collection of en-suite bedrooms. Outside in the garden area there are plenty of spaces to relax with friends and family.

As well as offering high-quality care to people in the immediate area around Bath, the home is also easily accessible from neighbouring areas such as Bradford-on-Avon, Corsham, Melksham, Warmley and Wick.
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Care Provided by Rush Hill Mews

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1800
  • Self-Funded Residential Dementia Care: from £1895
  • Self-Funded Nursing Care: from £2065
  • Self-Funded Nursing Dementia Care: from £2160
  • RESPITE Self-Funded Residential Care: from £2160
  • RESPITE Self-Funded Residential Dementia Care: from £2274
  • RESPITE Self-Funded Nursing Care: from £2478
  • RESPITE Self-Funded Nursing Dementia Care: from £2592

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Rush Hill Mews to find out the exact price for your requirements.

Contact Rush Hill Mews to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Rush Hill Mews to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Caroline Carter (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (62)

Rush Hill Mews Reviews (84)

9.8

Rush Hill Mews has a Review Score of 9.8 (9.808) out of 10, based on 34 reviews in the last 2 years.
Over all time Rush Hill Mews has 84 reviews.

Overall Experience
  • 72
  • 10
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Date Published
  • 84
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  • 34
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Reviewer Connection to Rush Hill Mews
  • 43
  • 15
  • 5
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  • 4
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Total of 84, showing 61-80
Review from Christine W (Friend of Resident) published on 6 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear friend, at 102-years-old, had decided that she could no longer look after herself at home. So she chose Gracewell on our first visit. After she moved in, in September 2019, she became very unwell for three months, but due to the loving care and professional and medical support she received from
Gracewell staff, she improved and is now well and very happy in her new home. They have made her remaining years a positive outlook for her. The staff go beyond what is expected of them and the catering staff bend over backwards to ensure each resident has a meal which they will enjoy. They cater to each individual's need.
Reply from Carol Britton, General Manager at Rush Hill Mews
Our dining team will be thrilled with your lovely comments. Here at Gracewell of Bath, we cater to each resident based on preferences and dietary requirements. Hearing this positive feedback is…read more
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Review from M D (Friend of Resident) published on 15 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding care for husband and wife who lived on 2 separate floors. The lead of support staff were excellent. Mention must be made of certain staff on 1st floor and ground floor - sorry but they were so good!
Reply from Carol Britton, General Manager at Rush Hill Mews
Here at Gracewell of Bath we endeavor to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, and these will be shared…read more
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Review from L C (Next of Kin) published on 6 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful staff. Actually all staff on both ground and 1st floor have helped my relative who was sad all of a sudden and made it possible for her to have an Italian dinner with another resident - they thought it was amazing, as so did I. Cannot thank all the staff enough. Love it here.
Reply from Carol Britton, General Manager at Rush Hill Mews
Thank you for taking the time to share your experience of Gracewell of Bath.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
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Review from Nicola K (Niece of Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your facility and staff are top notch. From entering the building, you are greeted with a smile.
The staff goes overboard to make sure my aunt is being cared for.
Excellent place.
Reply from Carol Britton, General Manager at Rush Hill Mews
Thank you for taking the time to share your experience of Gracewell of Bath.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from David M (Friend of Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing facility.
The staff is incredible, so friendly and top notch.
I would totally recommend your facility to anyone.
You can tell that my friends are totally loved.
Reply from Carol Britton, General Manager at Rush Hill Mews
Thank you for taking the time to share your experience of Gracewell of Bath.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Value for Money
Review from D A (Daughter of Resident) published on 15 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All aspects of the home were excellent from the welcome to the exit. The staff took time to get to know my father and family and were interested in his life and him as a person.
His stay was sadly very short but he received excellent personalised care and the staff were very thoughtful and respectful.
Many
Thanks.
Reply from Carol Britton, General Manager at Rush Hill Mews
Thank you for taking the time to share your experience of Gracewell of Bath.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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  • Value for Money
Review from Paul W (Son of Resident) published on 2 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well run - high professional standards. An unusually warm, friendly culture that affects everything - from the welcome always given, great care towards residents and a good connection kept with family and friends. Well done!
Reply from Marketing, Marketing at Rush Hill Mews
Thank you for taking the time to share your experience of Gracewell of Bath.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Activities
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  • Value for Money
Review from Hilary K (Daughter of Resident) published on 30 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Gracewell of Bath has given my father the extra care and support my sisters and I were hoping for. Dad was one of the first residents in 2017 and the carers have been lovely in getting to know him and his ways very well and helping him feel valued and content in his late 90's. He particularly enjoyed
the good food and the beautiful garden. In dad's last few days he was given the medication and care needed by sensitive and experienced staff to ensure he died peacefully and with dignity. The staff also gave us, his family, care and support at such a difficult time.
Reply from Marketing, Marketing at Rush Hill Mews
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Bath – particularly at such a difficult time.
Your…read more
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Review from Lorraine H (Resident) assisted by family/friend published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tastefully decorated with a lovely view from the room. Very helpful and pleasant staff. Excellent food and plenty of it.
I feel very safe and comfortable in the home.
Reply from Marketing, Marketing at Rush Hill Mews
Thank you for taking the time to share your experience of Gracewell of Bath.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from Sue E (Niece of Resident) published on 10 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely Aunt came to Gracewell the day after it opened last year, 2017. Every time I visit her I am impressed by the staff, their courtesy, care and consideration are exemplary. I was lucky enough to attend on the afternoon of their 1st-year birthday party in April. The staff were happy and obviously
proud of the achievement of their first year. They treat all the residents with patience, calmness and respect at all times.
Whenever I come to see my Aunt I am always offered a drink and something to eat if I wish. My need for glasses of water is becoming legendary. I find the building attractive, welcoming and in good condition at all times.
Reply from Marketing, Marketing at Rush Hill Mews
Thank you for taking the time to share your experience of Gracewell of Bath.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from Jo A (Daughter of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my father arrived at Gracewell he was in a poor state despite his dementia. To watch him blossom and enjoy life again - even in a limited way, has been a joy. The staff here are second to none and treat him with love, dignity and respect at all times. The food is always beautifully presented. Always
a great welcome from whoever is on reception on arrival - care not just for the patient but the whole family.
Reply from Marketing, Marketing at Rush Hill Mews
Thank you for taking the time to share your experience of Gracewell of Bath.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Resident) assisted by family/friend published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was well looked after. If anyone was not able to stay in their own home I would recommend Gracewell. The staff were kind and noticed when residents needed help.
Reply from Marketing, Digital Marketing Executive at Rush Hill Mews
Thank you for taking the time to share your experience of Gracewell of Bath.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from S L (Friend of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend had four weeks respite care over Christmas. The care home setting was attractive, clean, bright and non-institutional. Staff were unfailingly warm, friendly and helpful as well as competent and professional. Visitors were always welcomed. Residents were treated as individuals with respect
and kindness.
Reply from Marketing, Digital Marketing Executive at Rush Hill Mews
Thank you for taking the time to share your experience of Gracewell of Bath.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K W (Daughter of Resident) published on 12 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has been very well looked after and we are glad that we moved her when we did.
The staff are friendly and have got to know us as a family too.
Any concerns we have are addressed immediately.
We feel that the care and service is personal and Mum is treated with dignity.
Reply from Marketing, Digital Marketing Executive at Rush Hill Mews
Thank you for taking the time to share your experience of Gracewell of Bath.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R S (Relative of Resident) published on 4 December 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff are friendly and welcoming. Issues arise because the resident is difficult. I feel there needs to be greater training in dealing with difficult behaviour. The resident is not leaving her room to take advantage of the activities on offer and is refusing to shower. She is, therefore, looking
neglected. There should be a way to encourage her without forcing her. All meals are taken in her room but I think she should be asked to eat in the dining area for mobility and socialising.
Reply from Marketing, Digital Marketing Executive at Rush Hill Mews
Thank you for your feedback. Our staff are trained to encourage all residents to take part in activities within the home. We are in close conversation with all families who are made aware of any…read more
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Review from William H (Son of Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to Gracewell of Bath after a spell in hospital. Her physical and mental state improved rapidly with the excellent care provided and the appetising food. The environment is pristine and the staff consistently helpful and caring. I really fell mum is in safe hands and being well cared
for, which is a great comfort.
Reply from Marketing, Digital Marketing Executive at Rush Hill Mews
Thank you for taking the time to share your experience of Gracewell of Bath.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rodney L (Son of Resident) published on 25 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came to Gracewell of Bath in September this year and although he has only been a resident for about six weeks, it is no exaggeration to say that he has flourished. He has regained his self-confidence, put on weight, thanks to the excellent standard of all meals and is much sharper mentally.
This home is exactly what I wanted for dad. The staff are the real stars, they are so caring and patient. Nothing is too much trouble. The rooms are first rate. I only want what is best for dad. He now has that and I have peace of mind!
Reply from UK Marketing, Digital Marketing Executive at Rush Hill Mews
Thank you for taking the time to share your experience of Gracewell of Bath.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan O (Daughter of Resident) published on 25 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was transferred to Gracewell of Bath from another nursing home where he was not receiving the care he needed.
After a month at Gracewell, he is a different man - his personality has returned, he is up and dressed in a chair every day, talking again and, despite his vascular dementia, is enjoying
the happy, caring environment.
I and the staff cannot believe the difference in him now from when he arrived. He was obviously very depressed before, but now, after much love, care and attention at Gracewell he is a much happier man.
Reply from UK Marketing, Digital Marketing Executive at Rush Hill Mews
Thank you for taking the time to share your experience of Gracewell of Bath.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A L (Wife of Resident) published on 19 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband with Parkinson's and dementia settled in well despite arriving from hospital.
This was helped by well trained, sympathetic and intelligent staff.
The place is relaxed and well run and the resident's individuality is appreciated and accommodated.
The GP visits regularly.
Visitors are welcome
at meal times and are always offered tea/coffee etc.
We visited several other nursing homes in our search.
We are very pleased with our choice.
Reply from Lewis Sluman, Digital Marketing Executive at Rush Hill Mews
Thank you for taking the time to share your experience of Gracewell of Bath.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue H (Daughter of Resident) published on 7 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum Moved to Gracewell in May 2017 after breaking her hip and needing nursing care. Mum had been in care for 6 years and this was her 4th home due to her developing dementia. I knew from the moment I was greeted on my first visit that this was to be Mums final home and resting place. Sadly Mum passed
away at Gracewell, however, she could not have had a more caring last 4 months of her life. Gracewell, from the outset, listened very carefully to what we wished for Mum and I believe followed this through. Mum was cared for with great dignity and respect, was kept spotlessly clean and all of her needs met. I believe that Gracewell has an excellent recruitment and training schedule as all of the staff met the same high standard which, in my opinion, is not always the same in all care homes. I thoroughly recommend Grace and am indebted to them for the wonderful care they gave Mum in the last few months of her life. Thank you.
Reply from Lewis Sluman, Digital Marketing Executive at Rush Hill Mews
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Bath – particularly at such a difficult time.
Your…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.808)

Overview of Review Score

The Review Score of 9.8 (9.808) out of 10 for Rush Hill Mews is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.808 for Rush Hill Mews is calculated as follows: ( (337 Excellents x 5) + (54 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 402 Ratings = 4.808
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rush Hill Mews is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (105)

Meet the Team (1)

Caroline

Caroline Farrell

Job Title: General Manager

I’ve worked in the care sector for nearly 30 years and am passionate about dementia care and end-of-life care, in particular, I’m currently studying for a Masters's degree in dementia care studies.


In this role, it’s important to lead by example and to keep a calm head. Knowledge and experience are important, I started out as a carer and worked my way up, so I know the challenges faced by my team.


Care UK’s ethos of care, which puts residents at the heart of everything, echoes my own values. The organisation also offers superb training and development opportunities so that colleagues can learn and progress in their careers.


I am focused on continuous improvement and have worked on a number of initiatives aimed at enhancing the quality of life for people with dementia, including using technology to promote health and wellbeing. I’m looking forward to supporting the team at Rush Hill Mews to achieve outstanding levels of care.

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