Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
These prices are only a guideline, please contact Ridley Manor to find out the exact price for your requirements.
Free parking available on site
Ridley Manor has a Review Score of 9.9 (9.911) out of 10, based on 29 reviews in the last 2 years. Over all time Ridley Manor has 101 reviews.
Review from Lesley W (Daughter of Resident) published on 17 April 2024
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Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Thank you very much for taking the time to leave us feedback about your experience. It is so wonderful to hear how impressed you have been with the standard of care that your mother has received since moving in with us, the clinical team being able to resolve the issue with her blood pressure medication and the fact that she has been enjoying the food so much that she has started putting on some weight. This is your mother's home so you should feel welcome at any time and be a part of the Ridley Manor family. We will pass your amazing feedback and thanks on to the whole team Thank you for your time, and we look forward to welcoming you again soon. From all of us here at Ridley Manor.
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Review from Veronica M (Resident) published on 12 April 2024
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Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Thank you very much for taking the time to leave us feedback about your experience. We try and make everyone's birthday as special as we can, celebrating in the way they want to with their favourite cake and a tailored gift. We are so glad you enjoyed all the celebrations on your dad's special day and will pass your thanks to all of the team. Thank you for your time, and we look forward to seeing you soon. Many thanks from all of the Ridley Manor Team.
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Review from Christine T (Daughter of Resident) published on 2 April 2024
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Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Hi, thank you very much for taking the time to leave us feedback about your experience. We are so glad to hear that you are happy with the care provided by the whole team from every department here at Ridley Manor, especially the lifestyles team. It is always a pleasure welcoming the relatives and friends of the residents into the home and seeing them take part and enjoy in the activities organised. Open lines of communication are key to ensure that all feel involved and are able to discuss anything we may be able to support with so thank you for noting this. Your mother is a joy to care for and it is so wonderful to hear that Mum is happy, content and feels very much at home here at Ridley Manor. We will ensure that the whole team get a chance to read your feedback and appreciate you taking the time to provide it. Thank you from us all here at Ridley Manor
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Review from Scott P (Regular Volunteer) published on 29 January 2024
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Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Thank you very much for taking the time to leave us feedback about your experience, the residents and the team love having you visit on a monthly basis to conduct your service, it is wonderful to be able to work together to integrate part of the local community into the home. Thank you for your time, and we look forward to hearing from you.
Many thanks Estelle and the Ridley Manor Team
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Review from Nicola A (Friend of Resident) published on 7 December 2023
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Reply from Hayley Devereaux at Ridley Manor
Thank you very much for taking the time to leave us a review about your experience.
At Ridley Manor we set a high standard for ourselves, so we are very pleased to hear that the private lunch organised was such a success and that the food and service you received was lovely, we will ensure that we pass your wonderful comments on to the rest of the team.
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Ridley Manor team.
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Review from Nicky M (Daughter of Resident) published on 7 December 2023
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Reply from Hayley Devereaux at Ridley Manor
Thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor Care Home we set a high standard for ourselves, so it was lovely to hear your wonderful comments, we try and ensure that we cater for everyone so being able to support your mother's best friend celebrate her 90th birthday here for a lunch, so your mother could be a part of the celebrations was our pleasure and we are very happy that you had the best day. We will make sure that your comments of the team being so helpful and kind are passed on to them.
If you would like to provide us any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Ridley Manor team
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Review from Christine E (Wife of Resident) published on 24 October 2023
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Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor, we set a high standard for ourselves, so we are very pleased to hear that our core values are evident in the care, respect and kindness that you have seen towards your husband, as well as the teams approach to his health and well-being through their communication to you.
Thank you for your time and we look forward to hearing from you.
Many thanks, the Ridley Manor team.
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Review from G E (Son of Resident) published on 11 October 2023
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Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Hi thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor, we set a high standard for ourselves, so it is lovely to hear that your father has been well cared for in the time that he has been with us and how supported you feel from the care and management team. The housekeeping team take pride in making sure that the home is clean and presentable at all times so thank you for your comments.
Thank you for your time and we look forward to hearing from you.
Many thanks, the Ridley Manor team.
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Review from Kim W (Daughter of Resident) published on 11 October 2023
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Reply from Reviews Team at Ridley Manor
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor, we set a high standard for ourselves, so we are very pleased to hear that the care your father has received has been excellent and how well both he and you and your family feel supported by the team. The lifestyle team work extremely hard to ensure that there is a wide range of entertainment and activities to suit all residents and their needs.
Thank you for your time and we look forward to hearing from you.
Many thanks, the Ridley Manor team.
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Review from Sarah W (Daughter of Resident) published on 22 August 2023
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Reply from Reviews Team at Ridley Manor
Hi Sarah, thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
It is always a pleasure welcoming your father back here, he is such a wonderful gentleman and we thank him for choosing us whenever he needs a respite stay.
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team
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Review from Suzanne C (Wife of Resident) published on 20 June 2023
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Reply from Reviews Team at Ridley Manor
Hi Suzanne, thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Your kind words and appreciation mean so much to the team who provide care for your husband, this truly is his home and we are here to support not just him but you with anything you may need.
Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.
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Review from K B (Daughter of Resident) published on 29 May 2023
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Review from S P (Husband of Resident) published on 20 May 2023
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Reply from Reviews Team at Ridley Manor
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
It is always difficult when looking for care for someone you love so dearly and we are so happy that you feel that our home was the perfect option for your wife. It is lovely to hear that we have been able to support her in getting back to a healthy weight.
Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.
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Review from S P (Daughter of Resident) published on 24 February 2023
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Review from L U (Son of Resident) published on 9 February 2023
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Review from John T (Respite Resident) published on 5 October 2022
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Review from R F (Resident) published on 17 September 2022
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Review from Debbie W (Daughter of Resident) published on 1 August 2022
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Review from S J (Daughter of Resident) published on 16 June 2022
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Review from Elizabeth H (Resident) published on 6 May 2022
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The Review Score of 9.9 (9.911) out of 10 for Ridley Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.911 for Ridley Manor is calculated as follows: ( (310 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 338 Ratings = 4.911
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ridley Manor is based on 29 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 29 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Aug 2018
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Job Title: General Manager
My early career started out in education, but my path stumbled into care and I found my true vocation, working my way up to become a care home manager at another home before joining Ridley Manor.
I have completed a post-graduate diploma in dementia, and currently I am completing my Master’s degree in dementia care too.
To be successful and good as a General Manager, I believe that you should be empathetic, caring, and supportive and have the passion to be able to look after all the changing needs of the residents entrusted into your care. By the same token, you need to be able to support, encourage and motivate your team to be able to achieve their career goals and be the best version of themselves.
My biggest career highlight has been meeting the great Nelson Mandela and being able to spend a few moments in his company.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ridley Manor to verify any information. View our terms and conditions. Ridley Manor has an Enhanced Service - more info.