Ridley Manor

The Row, Lane End, High Wycombe HP14 3JS
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9.9 107 Reviews
  • Ridley Manor, High Wycombe
The team at Ridley Manor specialises in high-quality dementia, nursing and residential care for older people with permanent and respite options available.

This state-of-the-art care home features large, spacious en-suite rooms for all residents, with special touches that help to set them apart from other care homes. The excellent range of luxury facilities includes a hair and beauty salon, a welcoming café, a cinema room and beautifully landscaped sensory gardens.

The dedicated lifestyle team gets to know each resident to provide a tailored activities programme, including group and one-to-one activities, as well as outings to local areas of interest.
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Care Provided by Ridley Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1773
  • Self-Funded Residential Dementia Care: from £1898
  • Self-Funded Nursing Care: from £2038
  • Self-Funded Nursing Dementia Care: from £2163
  • RESPITE Self-Funded Residential Care: from £2128
  • RESPITE Self-Funded Residential Dementia Care: from £2278
  • RESPITE Self-Funded Nursing Care: from £2446
  • RESPITE Self-Funded Nursing Dementia Care: from £2596

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Ridley Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Estelle Adriaans (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Single Rooms with Ensuite Wet Room (72)

Parking

  • Free parking available on site

Ridley Manor Reviews (107)

9.9

Ridley Manor has a Review Score of 9.9 (9.944) out of 10, based on 32 reviews in the last 2 years.
Over all time Ridley Manor has 107 reviews.

Overall Experience
  • 97
  • 9
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Date Published
  • 107
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  • 32
  • 75
Reviewer Connection to Ridley Manor
  • 41
  • 19
  • 11
  • 9
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
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  • 1
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Total of 107, showing 21-40
Review from N W (Sister of Resident) published on 10 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister moved into Ridley Manor in September against her will! It was a very traumatic time but all the staff have shown us both only kindness, care, and compassion, and to me, she seems happier than she has been for a long while. Thank you.
Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Thank you very much for taking the time to leave us feedback about your experience. Although moving into care was not something that your sister initially wanted to do, we are glad to hear that the…read more
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Review from Antoinette L (Daughter of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into Ridley Manor in August, after living with me for 28 years this was a heartbreaking decision to make.
However, I can truly say that 12 weeks later I can not believe how happy my father is, it has not been an easy transition for him or me but the love support, and kindness we have
received from everyone at the care home has been outstanding.
Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Hi Toni (Daughter Of Resident) thank you very much for taking the time to leave us feedback about your experience. Moving in to care is a huge and sometimes very difficult decision, it is lovely to…read more
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Review from G B (Resident) published on 23 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been a resident since the very day in 2022 when they took over. I have been well and kindly looked after. I feel I have a good relationship with the carers, entertainment staff and various department heads and management. Ridley Manor has become a safety net for me currently.
Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Hi G (resident) thank you very much for taking the time to leave us feedback about your experience. It is always wonderful to hear such a positive review from a resident, and for people who are…read more
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Review from G L (Brother of Resident) published on 6 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I chose Ridley Manor for my sister's palliative care because I was very impressed with the accommodation set in beautiful surroundings. The kindness of the staff and managers also helped in make a difficult decision in which place was best for my sister's life to end.
I made the decision to choose
Ridley Manor and I was not disappointed as the loving care my sister received could not be faulted.
I would like to thank all staff for the care they gave my sister and for bringing her life to a peaceful end.
Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Hi G (Brother of Resident) thank you very much for taking the time to leave us feedback about your experience. Although it was a difficult time for you and your family to find the right home, to…read more
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Review from Laura B (Brother of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Finding residential accommodation for my brother was difficult until I “happened” upon Ridley Manor. The building is purpose designed so everything is laid out carefully. It’s the staff though that make this an excellent choice. From my first dealings with the Care Home management, I sensed that this
was going to be my first choice. Having now settled my brother there I can confirm that Ridley Manor fully lives up to expectations. Residents are really cared for and relatives are included not just in decisions about their loved ones but are invited to regular meetings, in-house and online, to discuss any general matters that might arise. Social events, of which there are numerous, always include relatives too. The care concept is extended to us as part of the “Ridley Family”. The atmosphere is that of a happy environment with every need met by staff and I am confident that my brother is in the very best of hands. I highly recommend Ridley Manor.
Reply from Reviews Team, Reviews Team at Ridley Manor
Thank you very much for taking the time to leave such a wonderful review. The home is purpose-built to provide ease of access to everyone, but you are right we are so lucky to have such an excellent…read more
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Review from A W (Friend of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was my mother's friend's 100th birthday and the staff put on a wonderful party for her with dancing, wonderful food and an amazing cake! She is obviously very well cared for and happy at Ridley Manor.
Reply from Reviews Team, Reviews Team at Ridley Manor
Thank you very much for taking the time to leave us feedback about your experience. The residents, relatives, visitors and team members all had such a wonderful afternoon celebrating her 100th…read more
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Review from Lesley W (Daughter of Resident) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Ridley Manor two months ago. I am really impressed by the standard of care she has received. Nothing is too much trouble for the staff. They have managed to sort out my mum's blood pressure medication which I had been trying to do for months! Mum has put on weight due to the amazing
food provided! Relatives are always made welcome and the home creates the feeling of one big family. I could not be happier and am so relieved to know my mum is in such good and caring hands. A big thank you to all the staff.
Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Thank you very much for taking the time to leave us feedback about your experience. It is so wonderful to hear how impressed you have been with the standard of care that your mother has received since…read more
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Review from Veronica M (Resident) published on 12 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely celebration Ridley Care Home have put on for my Dad's birthday. Live music, decorations, cake, gifts, and drinks. It really has been such a special day. Thank you so much to all the staff involved!
Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Thank you very much for taking the time to leave us feedback about your experience. We try and make everyone's birthday as special as we can, celebrating in the way they want to with their favourite…read more
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Review from Christine T (Daughter of Resident) published on 2 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been at Ridley Manor care home for over 2 years. During this time we have been very happy with the wonderful care provided by all the staff. From the nursing staff on Mum’s particular floor, medical staff, catering, housekeeping, reception and of course social activities planned by the excellent
‘lifestyles’ team.
The residents are kept safe within the confines of the home and its splendid garden and all relatives are made welcome and able to participate with loved ones in a wealth of activities.
Communication is openly encouraged between relatives and staff management through regular reviews, meetings in person and on video calls.
Our mum is very happy, content and feels very much at home at Ridley Manor.
Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Hi, thank you very much for taking the time to leave us feedback about your experience. We are so glad to hear that you are happy with the care provided by the whole team from every department here at…read more
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Review from Scott P (Regular Volunteer) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I come in once a month with my team to provide a worship experience to the residents. The team is fantastic and is a great help in facilitating the experience and making sure the residents are well looked after and cared for. From the organiser to the team inside, everyone plays their part in making
the worship time valuable and enjoyable. The room is always ready for us and very clean. The team at Ridley Manor helps create a wonderful atmosphere and always goes above and beyond to assist the residents and us when we come in. It's a real joy to be able to work with everyone at Ridley Manor.
Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Thank you very much for taking the time to leave us feedback about your experience, the residents and the team love having you visit on a monthly basis to conduct your service, it is wonderful to be…read more
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Review from Nicola A (Friend of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had the most lovely lunch in the private dining room to celebrate a birthday. Great food, atmosphere and service and it was free of charge. So very generous. This meant that my mother and her friends could be all together to celebrate and chat together which is such a rare opportunity. It was made
possible by the lovely staff at Ridley Manor. Thank you so very much!
Reply from Hayley Devereaux at Ridley Manor
Thank you very much for taking the time to leave us a review about your experience.
At Ridley Manor we set a high standard for ourselves, so we are very pleased to hear that the private lunch…read more
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Review from Nicky M (Daughter of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you Ridley Manor for allowing my mum's best friends to come for lunch for a 90th birthday celebration today.
For dressing the dining room for our own little private party.
All the staff were so helpful and kind and we had the best day, cannot thank you enough.
Reply from Hayley Devereaux at Ridley Manor
Thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor Care Home we set a high standard for ourselves, so it was lovely to hear your wonderful comments,…read more
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Review from Christine E (Wife of Resident) published on 24 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the time I have been visiting my husband, all I have seen is care and respect. Lots of kindness. They also keep me well informed with all aspects of his health and welfare. They also include him in as many activities that he is able to do.
Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor, we set a high standard for ourselves, so we are very pleased to hear that our core values are…read more
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Review from G E (Son of Resident) published on 11 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my mum and dad have been looked after in Ridley Manor. My dad is still there and has been a resident for the last 4-5 years. He has been well cared for the whole time, from being pretty self-sufficient when he first joined to his very frail confused self now. The full-time staff are great and really
care, management has been very supportive, proactive and caring to help my dad stay where he is settled and comfortable. The facilities are clean, tidy, well kept and comfortable with a good selection of food, snacks and varied menus.
Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Hi thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor, we set a high standard for ourselves, so it is lovely to hear that your father has been well…read more
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Review from Kim W (Daughter of Resident) published on 11 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father lives at Ridley Manor and has late-stage dementia. The care he receives from both the carers and nursing staff is excellent. Every member of staff whether they work on his floor or elsewhere within the home knows him by name and interacts with him. Many also know me by name and are very supportive
of the family.
Although Dad cannot join in many of the activities now, Ridley Manor does offer a range of entertainment and activities which he has enjoyed in the past.
Reply from Reviews Team at Ridley Manor
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor, we set a high standard for ourselves, so we are very pleased to hear that the care your father…read more
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Review from Sarah W (Daughter of Resident) published on 22 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is currently in respite care, this is his third time in this home, and the team here are looking after him exceptionally well, ensuring he is cared for with dignity. He really appreciates the kindness of the team.
Reply from Reviews Team at Ridley Manor
Hi Sarah, thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from Suzanne C (Wife of Resident) published on 20 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the start, the atmosphere at Ridley Manor was friendly, bright and welcoming. Everyone is so kind and caring. Everything seems to be done to make residents feel happy and secure. I have been made aware that this is my husband's home. I am made most welcome on every visit and I have a lovely relationship
with many of the carers. Some of them are angels! The food is good and plentiful; my husband has put weight on!
Reply from Reviews Team at Ridley Manor
Hi Suzanne, thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor - Care UK, we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from K B (Daughter of Resident) published on 29 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Ridley Manor in December 2022, initially on a short-term basis but now more permanently. The home is always spotlessly clean and the decor is very attractive. There seem to be many varied activities every single day and mum loves the visits from the local school children. She
also enjoys the musical entertainment especially from visiting singers. The staff are friendly and look after her well. The bistro and the gardens are great places to sit and catch up and enjoy a cup of tea. Mum also enjoys a visit to the in-house hairdresser and a visit from the chiropodist. The home keeps in touch and reports any issues by phone immediately (e.g. when mum had a little fall recently). I would highly recommend Ridley Manor in every aspect.
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Review from S P (Husband of Resident) published on 20 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ridley Manor has consistently provided quite excellent care and support to my wife who sadly has dementia and challenging health and behavioural problems. The Team Leaders and Nurse on her floor are highly skilled, experienced and thoughtful. The staff are kind, patient, and go out of their way to help,
and my wife is always treated with kindness, dignity and good humour. I frequently see her kissing and stroking the hands of carers to show her gratitude. I’m generally there around lunchtime and the food is most tempting. My wife was clinically under-weight on admission 5 months ago and not surprisingly she’s now comfortably within the ‘healthy’ weight band. The facilities are modern, airy and spacious and they always look and feel spotlessly clean. The activity program is run by a dynamic, fun team and it’s packed with great entertainment. Overall, in my experience Ridley Manor has been quite outstanding and I often reflect on how lucky we were to find it.
Reply from Reviews Team at Ridley Manor
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from S P (Daughter of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ridley Manor is an outstanding care home in all respects. I cannot recommend it highly enough. Both my parents have dementia and are looked after on the Memory floor.
The facilities are excellent and the care second to none. Mum and dads floor is headed up by 3 certain members of staff who are all
excellent and they are ably assisted by a good number of lovely staff, many of whom have been there for years which I think is always a good sign.
Mum and dad always look clean and tidy, and mum with her nails painted. The food is lovely and they both eat well - Dad having put on 4kg and he’s only been there a month.
There are plenty of activities for them to take part in and they particularly enjoy the Kiddley Divey weekly visits - in fact, anything musical.
If there are any relevant updates or concerns I am informed straight away.
It’s always such a difficult decision to put your parents into care but I couldn’t have made a better choice.
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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Ridley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Ridley Manor is calculated as follows: ( (354 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 374 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ridley Manor is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (101)

Meet the Team (1)

Estelle

Estelle Adriaans

Job Title: General Manager

My early career started out in education, but my path stumbled into care and I found my true vocation, working my way up to become a care home manager at another home before joining Ridley Manor.


I have completed a post-graduate diploma in dementia, and currently I am completing my Master’s degree in dementia care too.


To be successful and good as a General Manager, I believe that you should be empathetic, caring, and supportive and have the passion to be able to look after all the changing needs of the residents entrusted into your care. By the same token, you need to be able to support, encourage and motivate your team to be able to achieve their career goals and be the best version of themselves.


My biggest career highlight has been meeting the great Nelson Mandela and being able to spend a few moments in his company.

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