Liberham Lodge

Rectory Lane, Little Bookham, Leatherhead KT23 4DY
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9.9 108 Reviews
  • Liberham Lodge, Leatherhead
Liberham Lodge in Leatherhead is a luxury care home offering personalised, high-quality dementia, nursing and residential care on a respite or permanent basis.

The Surrey care home is surrounded by green fields and has beautiful, landscaped gardens - keen gardeners can join the home's gardening club. Inside there is a range of shared spaces including a café, cinema room and hair and beauty salon.

Residents can enjoy the spacious en-suite bedrooms, or an independent living property - the perfect solution for individuals or couples wanting to retain their independence.

The lifestyle team provides a host of varied activities and minibus outings to local areas of interest, so there is never a dull day at Liberham Lodge.

Liberham Lodge is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.

Liberham Lodge is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates skill and commitment to delivering high quality, person-centered care to residents at the end of their life.
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Care Provided by Liberham Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Minibus or other transport
  • Lift
  • Gardens
  • Bar/Café

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £2061
  • Self-Funded Residential Dementia Care: from £2156
  • Self-Funded Nursing Care: from £2326
  • Self-Funded Nursing Dementia Care: from £2421
  • RESPITE Self-Funded Residential Care: from £2473
  • RESPITE Self-Funded Residential Dementia Care: from £2587
  • RESPITE Self-Funded Nursing Care: from £2791
  • RESPITE Self-Funded Nursing Dementia Care: from £2905

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Liberham Lodge for full pricing details and T&Cs.

Contact Liberham Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Liberham Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jagpal Singh (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (74)
  • Single Rooms with Ensuite Wet Room (73)

Liberham Lodge Reviews (108)

9.9

Liberham Lodge has a Review Score of 9.9 (9.881) out of 10, based on 29 reviews in the last 2 years.
Over all time Liberham Lodge has 108 reviews.

Overall Experience
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Date Published
  • 108
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Reviewer Connection to Liberham Lodge
  • 44
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Total of 108, showing 21-40
Review from T P (Son of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has had 2 respite breaks at Liberham over the last 6 months and we wanted to thank all the staff who have gone out of their way to make him feel at home.
Reply from Christine Mintrim, Home Manager at Liberham LodgeThank you so much for taking the time to write such a lovely review, it was a pleasure to have your Father here with us and we look forward to welcoming him back if ever he should wish to return
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Review from N H (Friend of Resident) published on 12 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit often to come and see several dear friends who reside here. I am always so impressed with the welcome I receive from all the staff, from upper management right through to those dedicated carers who all take the time to talk, smile and most of all, it shows how much they love what they do. All
my friends I visit are so grateful for all the love and care they receive. I recommend everyone I know to come here.
Reply from Christine Mintrim, Reviews Team at Liberham LodgeThank you so much for taking the time to write us such a wonderful review. It's always so lovely when we read things like this, so I shall be sure to pass this onto our team. Liberham Lodge wouldn't be what it is without our wonderful residents, their friends and family members.
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Review from Thomas (Son of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We were extremely impressed by all the special effort made by catering staff to produce a fantastic sumptuous Christmas Dinner. The attention to all the small details was particularly impressive. The choices was amazing and everything was perfect. My mother loved it.
Reply from Christine Mintrim, Reviews Team at Liberham LodgeThank you so very much for taking the time to write us a review, Christmas time is so very special to our residents and families so it's lovely to hear that you all enjoyed Christmas lunch together. I will pass on this lovely review also to our head chef and her team, Thank you once again!
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Review from V P (Friend of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend weekly, always most welcoming atmosphere, staff are really friendly and always helpful.
Reply from Christine Mintrim, Reviews Team at Liberham LodgeWhat a lovely review to read! Thank you so very much for taking the time to write it and we are delighted that you enjoy your time here with us, our resident's friends and family members are so very important to us so it is always wonderful to know Liberham Lodge is so enjoyed by all those that visit.
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Review from J C (Niece of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always so lovely! See nothing but kindness to residents, nothing seems to be much too much better. A lovely warm environment.
Reply from Christine Mintrim, Reviews Team at Liberham LodgeThank you so very much for taking the time to write us such a wonderful review, it's truly appreciated and will be fed back to our staff.
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Review from S H (Daughter of Resident) published on 11 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Liberham Lodge for nearly 5 years and has been very happy due to the well-cared-for, comfortable surroundings and wonderful, endlessly cheerful staff. This year has seen a serious decline in her health and the care she has received must be recognised. The nursing team
and all the carers have shown extreme patience and kindness to Mum. Close attention has been paid to all her medical issues. She has always been treated with dignity and generosity of time, as well as concern to provide anything that will make Mum more comfortable or lift her spirits.
We are so grateful that she has been so well looked after. Thank you to the whole team.
Reply from Reviews Team, Reviews Team at Liberham LodgeThank you so much for taking the time to leave us such a wonderful review, your feedback will be shared amongst our team.
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Review from Louisa A (Daughter of Resident) published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A warm, friendly place where residents and their families are made to always feel so welcome and cared for. A real home from home. I couldn't wish for a better place for Dad. Thank you everyone.
Reply from Christine Mintrim, Reviews Team at Liberham LodgeThank you so much for taking the time to write us such a lovely review, We pride ourselves on the care that we provide to our residents so it's wonderful to read that our residents' families are happy with what we are doing.
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Review from Denise P (Daughter of Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and helpful at all times. The celebration of my mother's birthday was outstanding, for her and all the residents that attended with food and drink. The manager is always on hand to talk to and if a problem comes up he quickly sorts it. I was very surprised at the Ofsted report
only being Good with all that they do, especially as visited other care homes and they are not a patch on this one.
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Review from C S (Daughter of Resident) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Liberham Lodge provides a beautiful environment for a care home and the care and support are tailored to each resident. There is a homely feel where visitors and relatives can be involved and always welcome. the staff are receptive to ideas and comments about the services provided. Cleanliness is excellent
and the staff are always friendly.
Reply from Christine Mintrim, Reviews Team at Liberham LodgeThank you so very much for taking the time to leave us such a lovely review, we are so appreciative.
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Review from Sarah M (Wife of Resident) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband who has Alzheimer's has only been at Liberham Lodge for 3.5 months. He seems to be well-settled and as happy as possible. He is still asking to go home on a regular basis but is not seriously worried. He loves to go outside in the garden which he considers to be his, it is a great asset to
the home.
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Review from J B (Wife of Resident) published on 11 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very lucky to have Liberman Lodge taking care of my husband. The staff are extremely caring. Everyone goes over and above to make sure the residents are considered as individuals.
Reply from Christine Mintrim, Reviews Team at Liberham LodgeThank you so much for taking the time to leave us such a wonderful review! We as a team are very proud of the care that we provide here at Liberham Lodge and truly appreciate your kind words.
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Review from I L (Son of Resident) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has been in high care at Liberham Lodge for two years and is being well looked after by carers, nursing staff, administration and management across the facility. Our mother's care and social well-being are a highlight to me. On a recent visit we shared a great lunch in the Bistro. I live
in Australia and regular video call conversations require extra help from staff to get organised. Which they are always happy to do.
Reply from Christine Mintrim, Reviews Team at Liberham LodgeThank you so very much for taking the time to leave us such a wonderful review, we at Liberham Lodge are very proud of the care that we provide so receiving reviews such as this really does mean so much!
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Review from Carolyn B (Daughter of Resident) published on 27 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t speak highly enough of Liberham Lodge. My dad has been in there for almost a year and arrived as an end-of-life care patient and he’s made a full recovery thanks to the dedication and superb care from all the staff. The food, activities, and accommodation are all excellent.
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Review from Barbara R (Daughter of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is now a permanent resident following respite and a short spell in hospital and is now very happy to call Liberham Lodge home. The nurses and carers do such a fine job of looking after her with kindness, patience and care and, as family members, we also feel totally supported (no request is too
much) by the management team. The beautiful gardens, décor and facilities make it a very comfortable place enhanced by the activities, catering and admin teams who create a warm, happy and fun environment for the residents.
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Review from P C (Wife of Resident) published on 3 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are lucky to have such a wonderful care home nearby. The staff are professional, welcoming and friendly. My husband has been on the memory care floor for 2 years and now thinks of it as home. The care is very good, but the atmosphere on the floor fluctuates depending on the care staff. One senior
care assistant is excellent, the residents are calm, happy relaxed and behaving well, They are treated normally with insight and humour. The idiosyncrasies and personality of each individual is recognised. On other occasions, the residents become noise, unsettled and disruptive. There is not so much personal and natural engagement with them. Needs are addressed and catered for, but administrative jobs take preference over face-to-face interaction.
The barber's shop is a great success. My husband is happy to be shaved by the excellent senior care assistant who instigated this. She is now shaving men from the other floors too.
Reply from Samantha Debenham, PA to Marketing Director at Liberham LodgeIt's great to hear that you have had a positive experience at Liberham Lodge and your husband has settled in well. It's also wonderful to hear that there is a senior care assistant who provides excellent care and engages with the residents in a way that recognises their individuality and personality. However, it's also concerning to hear that you feel the atmosphere on the floor fluctuates depending on the team members, and that some colleagues may not provide the same level of engagement with residents. It's important that everyone provides excellent care to ensure that the residents' needs are fully met, and we’ll definitely look into your concerns, providing further training or actions as needed with the team to make sure the high quality of care is always consistent.

It's encouraging to hear that the barber's shop is a success and that the senior care assistant is providing excellent care in this area as well. This highlights the importance of finding ways to engage with residents in meaningful ways that go beyond just meeting their basic needs. If you have any other comments, suggestions or concerns, then please do let us know, and thank you again for taking the time to submit your feedback.
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Review from A B (Wife of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The majority of carers on the memory floor are amazing. Although I am not allowed to mention names I have to say that the female senior carer needs a special mention. She is so right for the position.
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Review from M L (Daughter of Resident) published on 8 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Liberham Lodge provides excellent care for my Mum and Dad. All the staff are warm, attentive and focused on the specific needs of my parents. They have been very supportive to myself and my brother as Mum and Dad have settled in. I feel confident they are in safe hands.
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Review from G L (Son of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to the home late year. The home offers a wide of activities which is ideal for her. As my mother is still relatively active she is still able to take advantage of organised outings which she enjoys. Her room is clean and comfortable and she is well cared for. The staff seem to be fully
aware of her needs and are attentive. My mother still wants to have her independence and Liberham Lodge is contributing to achieve this aim.
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Review from Elizabeth H (Daughter of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our parents are receiving the best care at Liberham. The team are so supportive both to them and us as a family. Any personal requests are always fulfilled. For example, mum loves a bath! The Home Admission Advisor was wonderful in setting up the support for mum initially and dad. Liberham Lodge is
in a great setting -with amazing care and appropriate activities if the residents wish to join in. But is also very restful if they want a quiet day.
Thank you
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Review from C A (Daughter of Resident) published on 6 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I speak to my mother-in-law every day. Every time she talks about Liberham Lodge, she tells me how kind the staff are towards her, how well cared for she is, how comfortable her room is and that the food is very well prepared. There is also a busy diary of activities run by enthusiastic leaders.
Ahead
of her move to Liberham Lodge last November, staff spent much time with us, discussing my mother-in-law's needs. I found them to be very kind and accommodating.
I am very grateful that there is such a well-run care home within my mother-in-law's community so that she is still able to maintain contact with her local friends and church.
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Current Review Score: 9.9 (9.881)

Overview of Review Score

The Review Score of 9.9 (9.881) out of 10 for Liberham Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.881 for Liberham Lodge is calculated as follows: ( (306 Excellents x 5) + (35 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 344 Ratings = 4.881
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Liberham Lodge is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (120)

Meet the Team (2)

Jagpal

Jagpal Singh

Job Title: Home Manager Joined: 2016

I’m an experienced home manager, and I joined Care UK from another big care provider in 2016. I wanted to be part of a more proactive company that would help me achieve my goals. Care UK has a very good reputation and is well known for caring as much for its colleagues as its residents. 


I believe that, as a home manager, you’re as good as your team. That’s why I always make sure I’m giving colleagues the support they need to do their jobs well. I love walking around the home, checking in with them and the residents. It’s wonderful when residents take the time to sit and chat to me and share what they’ve been doing that day.

Georgie

Georgie Wilkins

Job Title: Customer Relations Manager Joined: 2021

I’m Georgie Wilkins, and I’ve been working as a Customer Relations Manager with Care UK for the past 5 years.


I’m really passionate about supporting people and being there for families when they’re making such important decisions about care. I understand how emotional and sometimes overwhelming the journey can feel, so I always try to make things as simple, clear and reassuring as possible.


For me, it’s all about building genuine relationships. I take the time to listen, understand what matters most, and make sure every person feels heard, valued and comfortable. I want families to feel supported from that very first conversation and to know they can always come to me with any questions or worries.


I’d describe myself as warm, approachable and understanding, and I pride myself on creating a friendly, welcoming experience for everyone I meet. It’s important to me that people feel at ease and confident in the choices they’re making.


Being part of Care UK means a lot to me, and I’m proud to work alongside such a supportive team to help create a place where residents truly feel at home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Liberham Lodge to verify any information. View our terms and conditions. Liberham Lodge has an Enhanced Service - more info.