Liberham Lodge

Rectory Lane, Little Bookham, Leatherhead KT23 4DY
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9.9 108 Reviews
  • Liberham Lodge, Leatherhead
Liberham Lodge in Leatherhead is a luxury care home offering personalised, high-quality dementia, nursing and residential care on a respite or permanent basis.

The Surrey care home is surrounded by green fields and has beautiful, landscaped gardens - keen gardeners can join the home's gardening club. Inside there is a range of shared spaces including a café, cinema room and hair and beauty salon.

Residents can enjoy the spacious en-suite bedrooms, or an independent living property - the perfect solution for individuals or couples wanting to retain their independence.

The lifestyle team provides a host of varied activities and minibus outings to local areas of interest, so there is never a dull day at Liberham Lodge.

Liberham Lodge is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.

Liberham Lodge is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates skill and commitment to delivering high quality, person-centered care to residents at the end of their life.
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Care Provided by Liberham Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Minibus or other transport
  • Lift
  • Gardens
  • Bar/Café

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £2061
  • Self-Funded Residential Dementia Care: from £2156
  • Self-Funded Nursing Care: from £2326
  • Self-Funded Nursing Dementia Care: from £2421
  • RESPITE Self-Funded Residential Care: from £2473
  • RESPITE Self-Funded Residential Dementia Care: from £2587
  • RESPITE Self-Funded Nursing Care: from £2791
  • RESPITE Self-Funded Nursing Dementia Care: from £2905

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Liberham Lodge for full pricing details and T&Cs.

Contact Liberham Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Liberham Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jagpal Singh (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (74)
  • Single Rooms with Ensuite Wet Room (73)

Liberham Lodge Reviews (108)

9.9

Liberham Lodge has a Review Score of 9.9 (9.881) out of 10, based on 29 reviews in the last 2 years.
Over all time Liberham Lodge has 108 reviews.

Overall Experience
  • 93
  • 12
  • 1
  • 2
  • 0
Date Published
  • 108
  • 9
  • 18
  • 29
  • 79
Reviewer Connection to Liberham Lodge
  • 44
  • 23
  • 12
  • 7
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
Total of 108, showing 101-108
Review from David F (Friend of Resident) published on 26 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We love the concept of Gracewell. It is bright and modern with large well equipped en-suite bedrooms.
Our 96-year-old friend joined for 4 weeks respite care and has now joined up for permanent residency. All the office, medical, carers and house staff are very approachable and all have smiley faces
and are clearly there as they enjoy the work.
There are a host of daily clubs and activities to participate in if you wish and lovely quiet areas if you want to get away from it.
There are speciality functions and rooms for hairdressing, beauty, cinema and activities. We are looking forward to joining our friend in the lovely dining room sometime. We are made most welcome when we visit including our little highland terrier who cheers up our friend.
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Review from Ann R (Wife of Resident) published on 12 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been at Gracewell for a month and seems to be settling in well. He is comfortable and well cared for.
Reply from Marketing, Digital Marketing Executive at Liberham LodgeThank you for taking the time to share your experience of Gracewell of Bookham.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team
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Review from Alison B (Daughter of Resident) published on 12 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Gracewell of Bookham in early October after a year of poor health, which was sudden and traumatic. The realisation that he could no longer cope on his own was difficult for all of us, especially hard for Dad to accept. From the first day he was put at ease, made to feel extremely welcome
and he has settled in completely now. The care is exemplary and Dad has recovered his physical strength from good, nutritious food and the right care to ensure he is drinking properly and taking the right medication. But the amazing part is that all the staff, including reception, management, carers, housekeeping and maintenance, are just so friendly and caring, all respecting Dad's dignity and desire to be as active as possible. This has made him feel part of a true home. He feels he has friends caring for him, not just as their job, but to have fun with - the carers even play scrabble with him in the evenings if they have time and that is an added bonus that means a lot.
Reply from Marketing, Digital Marketing Executive at Liberham LodgeThank you for taking the time to share your experience of Gracewell of Bookham.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team
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  • Care / Support
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  • Treated with Dignity
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Review from M B (Daughter-in-law of Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home with excellent staff at all levels. Welcoming, reception staff all helpful, kind and considerate. Dementia floor quite exceptional with extremely caring and dedicated staff who are patient, kind and understanding of all residents' needs with dignity.


Rooms are maintained to

a high standard. Food requirements are always considered.


A complete feeling of safety for residents. Activities are well run and all residents considered. Management are excellent, which is creating a wonderful work ethos for employees.

Reply from Marketing, Digital Marketing Executive at Liberham LodgeThank you for taking the time to share your experience of Gracewell of Bookham.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from Charles W (Husband of Resident) published on 17 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic new building. Light and attractive surroundings for residents with cheerful and caring staff.
Reply from Marketing, Digital Marketing Executive at Liberham LodgeThank you for taking the time to share your experience of Gracewell of Bookham.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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Review from J S (Daughter of Resident) published on 25 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with Gracewell of Bookham. It is a very contemporary style home. The staff are so friendly welcoming and such good fun. The food is delicious with a fantastic choice. The nurses are so caring and helpful with all your needs. Mum and dad are very happy at Gracewell of Bookham and
have settled in well all thanks to the manager and wonderful staff.
Reply from UK Marketing, Digital Marketing Executive at Liberham LodgeThank you for taking the time to share your experience of Gracewell of Bookham.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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Review from Trevor F (Husband of Resident) published on 4 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife entered Gracewell of Bookham six weeks ago and I have been very happy with their care during this time.
Reply from Sunrise Team, Digital Marketing Executive at Liberham LodgeThank you for taking the time to share your experience of Gracewell of Bookham.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from L G (Daughter of Resident) published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Within a week of my mum moving in there was a great improvement her mood. The kindness, warmth and professionalism of all the staff from the home manager to the support staff was obvious. From the start Mum just looked more relaxed and happy than she had for a while. The whole atmosphere of the home
was one of the positivity and 'can do' attitude.
Reply from Lewis Sluman, Digital Marketing Executive at Liberham LodgeThank you for taking the time to share your experience of Gracewell of Bookham.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.881)

Overview of Review Score

The Review Score of 9.9 (9.881) out of 10 for Liberham Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.881 for Liberham Lodge is calculated as follows: ( (306 Excellents x 5) + (35 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 344 Ratings = 4.881
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Liberham Lodge is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (120)

Meet the Team (2)

Jagpal

Jagpal Singh

Job Title: Home Manager Joined: 2016

I’m an experienced home manager, and I joined Care UK from another big care provider in 2016. I wanted to be part of a more proactive company that would help me achieve my goals. Care UK has a very good reputation and is well known for caring as much for its colleagues as its residents. 


I believe that, as a home manager, you’re as good as your team. That’s why I always make sure I’m giving colleagues the support they need to do their jobs well. I love walking around the home, checking in with them and the residents. It’s wonderful when residents take the time to sit and chat to me and share what they’ve been doing that day.

Georgie

Georgie Wilkins

Job Title: Customer Relations Manager Joined: 2021

I’m Georgie Wilkins, and I’ve been working as a Customer Relations Manager with Care UK for the past 5 years.


I’m really passionate about supporting people and being there for families when they’re making such important decisions about care. I understand how emotional and sometimes overwhelming the journey can feel, so I always try to make things as simple, clear and reassuring as possible.


For me, it’s all about building genuine relationships. I take the time to listen, understand what matters most, and make sure every person feels heard, valued and comfortable. I want families to feel supported from that very first conversation and to know they can always come to me with any questions or worries.


I’d describe myself as warm, approachable and understanding, and I pride myself on creating a friendly, welcoming experience for everyone I meet. It’s important to me that people feel at ease and confident in the choices they’re making.


Being part of Care UK means a lot to me, and I’m proud to work alongside such a supportive team to help create a place where residents truly feel at home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Liberham Lodge to verify any information. View our terms and conditions. Liberham Lodge has an Enhanced Service - more info.