Claremont House, Beverley, East Riding of Yorkshire
Claremont House, Beverley, East Riding of Yorkshire
Claremont House, Beverley, East Riding of Yorkshire

Claremont House, located in East Riding of Yorkshire, is due to open in April. The home will have 73 bedrooms with en-suite wet rooms.

The home will deliver the best quality environment the region has to offer while providing the highest possible standards of care to ensure individuals get the attention and lifestyle they deserve.

Claremont House medical centre will be equipped to accommodate people with high levels of health and personal care needs. The memory impairment facility will provide accommodation that has been tastefully and sympathetically designed to offer a safe, secure and stimulating environment for people who may have varying degrees of memory impairment.

Residents are able to invite family and guests to dine with them and menus will be created by experienced chefs to provide nutritious meals to suit all tastes, appetites and special dietary requirements.

There will be a wide range of daily activities on offer with opportunities for social interaction with like-minded people.

Group: Crown Care

Person in charge: Joy Puckering (Manager)

Local Authority / Social Services: East Riding of Yorkshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 75 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Single Rooms: 75

Rooms with ensuite WC: 73

Latest Care Quality Commission* Report on Claremont House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Claremont House has a Review Score of 9.7 (9.706)

The Review Score of 9.7 (maximum of 10) for Claremont House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Claremont House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 20 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.706 for Claremont House is calculated as follows: ( (171 Excellents x 5) + (59 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 235 Ratings = 4.706

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Claremont House is based on 20 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15 positive Reviews (75 registered maximum number of service users ÷ 5). 20 Reviews ÷ 15 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Claremont House?

  • Extremely LIKELY
    17
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Claremont House

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    5
  • Resident / Service User
    3
  • Respite Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • more

I was admitted to Claremount after spending 2 weeks in the hospital with viral pneumonia for a 2-week admission of antibiotics and continuous oxygen. I was in a 6 bedded bay, 4 beds of which were occupied by 60-94-year-olds and 2 by teenagers. We became friends and each of us were treated with respect and consideration by all staff, especially the nursing teams. Being a Parkinson's disease sufferer, I need medication at all hours, out of routine time and rarely had to remind staff of this requirement. Being a stranger to hull I can only say a sincere thank you for all the care given to myself and my family.

How likely would you be to recommend Claremont House? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

My mother spent two weeks in respite care at Claremont House in September 2017. She had a large, light and comfortable room on the ground floor and was impressed with the care and attention she received from the staff. Everyone was very pleasant and helpful; teas and coffees were available at any time and as often as she wished and meals were plentiful and varied. As a result of her experience, in particular, the staff who looked after her, she has now decided to leave her sheltered flat and to move to Claremont House permanently. She is looking forward to moving into the same room and to have a more relaxing time.

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I cannot praise Claremont House enough for the fantastic service and care whilst my father has been in residence. Five star care in five star surroundings. What more could you ask for. The staff are wonderful and give you great confidence in their abilities. Claremont House exceeded my expectations and I am so glad we chose it for my father who deserves the very best in his twilight years. Thank you so much for looking after him so well.

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband was in respite care for nearly two weeks after two weeks in hospital, where he was treated for an abscess in the mouth, had a tooth removed and was struggling with vascular dementia with some Alzheimer's. We found the home very satisfactory, but he died on August 29th.

We were sorry he lost his watch and some items of clothing, but the open door policy in rooms was to blame.
We were very happy with the way that they treated him and looked after him.

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Enjoyed my time there as surroundings very pleasant. Staff all very good but the food left a lot to be desired, comfortable and clean. Staff all work hard and long hours, it must be tiring but always cheerful. Could do with more staff, as telephone and buzzers can be ringing for ages before being answered.

How likely would you be to recommend Claremont House? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Everything a "care home" should be. Comfortable accommodation, with any needed medical help from outside, be it doctor, nurse or physiotherapy contacted immediately. Staff are most helpful - all friendly and willing to help. Food is of a good standard and plenty of it. A great place to retire to or recover from injury.

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My experience while being here for respite was very good. The staff have time to talk and communicate with you occasionally and this means a lot to me. I very highly recommend this care home to people who should need a safe and happy place for respite care!
Thank you!

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Claremont House is a really lovely place for my Grandad. The surroundings are like a boutique hotel and the staff are extremely friendly and helpful. I have been very happy knowing he is cared for properly. The meals always look lovely and the activities available are great.

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My daughter, who is crippled with MS arrived at Claremont thin and gaunt and could hardly feed herself. She went home much better because of the excellent care and food (an excellent cook), but at only 57 years old, was pleased to see her own home again, with carers, understandably.

How likely would you be to recommend Claremont House? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Very helpful and friendly. I can't say any more.

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Well designed facilities, excellent for the resident's needs.
Residents looked after by caring staff and management.
Visitors welcomed by staff and can integrate with residents easily.
My mother settled in quite well, which gave peace of mind to her family.

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Whilst my mum has only been in the care home for a few weeks she has settled into life there very quickly which is a great compliment to all of the staff who we have found to be so helpful in helping her during what has been a difficult transition from living in her own home.

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

We needed emergency respite so I phoned Claremont House on Sunday, an assessment was carried out on the Monday and mum arrived on Tuesday. The home is bright, airy and tastefully furnished but being a new purpose built building, I would have expected this. Senior staff on Wessex who I have had contact with are experienced in their field and quickly seemed to understand my mother which gave me confidence and peace of mind. The junior carers showed great empathy and understanding both to my mother and other residents. I visited nearly every day at various times of the day and evening and never once saw anything I was not happy about. Not in a million years would I have expected my mother to settle in a care home like she did. Her anxiety and agitation were far less than they had been; there was always something or someone for her to engage with. She is returning for respite 1 week in every 4 which is a true testimony to the fact that both of us are happy with the care she is receiving.

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mother thoroughly enjoyed her stay. Staff very good, food excellent and comfy bed. The room catered for Mum's needs, facilities were excellent and during her stay was able to have her hair done by the on-site hairdresser.

Would definitely use again.

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother moved into Claremont House about four weeks ago. The staff have been so lovely and kind to my mum treating her with care, compassion, dignity, respect and awareness to not only her personal needs but also to her mental wellbeing.
The small details have not gone unnoticed by me. As an example, making sure her nails are clean, just sitting having a chat about the past or doing a puzzle with her, along with the big ones to help my Mum settle into her new environment.

We have had a positive and supportive experience with every member of staff which if you are looking for a care home for your loved one, I hope this review has helped you to consider Claremont House. No appointment is required to have a look around, just turn up.

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The excellent care that my frail mother has received to date, matches the excellent facilities at Claremont House. My mother is treated as an individual; her needs and preferences are consistently accommodated and all of the staff treat her with friendly warmth, kindness, respect and dignity. Visitors are warmly welcomed at any time to my mother's new "home" (free drinks and cake are offered also). Claremont House lives up to its name as a Care Home; the care is excellent, home is where my mother is happy, well looked after and at ease, and family members are welcomed. The staff, the food and the facilities are outstanding. This is an exemplary care home. I am so relieved and truly grateful that my mother is here.

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As the full time carer of my partner I was faced with a dilemma when told, and given a date, for a hip replacement.
I did a lot of research and visits and chose Claremont House. My choice was based on safety, professionalism, security and quality of staff and care.
I met with several members of staff in a temporary office when the home was nearing completion. They filled me with confidence and I managed to change the date of my operation so as to enable him to have respite care at Claremont.
I couldn't have made a better choice.
My operation and recuperation went ahead with absolutely no problems, helped by the confidence I felt in everyone and everything at Claremont. His respite care has been seamless and I would not hesitate to recommend to anyone.
Thank you to everyone at Claremont for making my operation and recovery so much easier as I was safe in the knowledge he was so well looked after by a team of wonderful staff.

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Since my mother came to Claremont House. I have seen a significant change for the better in her wellbeing. This won't mean much to most but I actually got to sit down for a full hour with my mother instead of watching her walk around and around in circles for an hour. Claremont House is pleasant to the eye, fresh and clean and feels a safe environment for my mother.
The staff are great and the good work they've done with my mother in a short space of time is very encouraging.

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Being a Financial Adviser I come across care planning a great deal and the pitfalls of looking for a suitable care home. When my grandmother's care home was closing, I have to admit I panicked. Then I heard that Claremont House was being built. I did my own due diligence on this company and was extremely pleased with my findings. As a result, I worked closely with the marketing manager and the care home manager to secure a place on behalf of my grandmother. She has now been a resident at Claremont House for 1 month and during this time I have seen a significant change in her. The staff seem to go above and beyond when taking care of her. I can't rate the team at Claremont House highly enough and if you are looking for a care home, pay a visit and have a look around. Having viewed many care homes in the area, I believe this is by far the best I've seen.

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since mum moved to Claremont House from another home, I have seen a marked improvement in her general appearance and demeanour. The home is a lovely environment which helps everybody. The care is of a high standard most of the time. The home is new and purpose built with everything the staff need to do their job and I have confidence that the level of will continue as time goes on.

How likely would you be to recommend Claremont House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

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Awards / Recognitions

February 2016

Top 20 Mid-size Care Home Groups 2016

Recipient: Crown Care

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Claremont House