Claremont House Care Home

I can sincerely recommend Claremont to anyone looking for a care home for their loved ones.

The overall care Mum received, has been excellent. Mum was treated and supported with dignity and respect. The kindness Mum and our family received was gratifying and reassuring. Claremont House has such a friendly and welcoming atmosphere that we always felt 'at home' ourselves. The care was tailored to Mim's individual needs and therefore effective. Any concerns about Mum's health were acted upon quickly and medical; assistance was sought when required. I would highly recommend Claremont to anyone considering residential care.

It is a lovely, bright and homely place, and we are highly delighted.

All the staff was very welcoming to Mum and her family. Claremont is a very clean and tidy home. Mum has settled well and the staff seem to love her. Since being in the home they have managed to get her to have her hair done and have progressed with her personal care.

I can't speak highly enough of Claremont House. The staff and management are lovely and work hard to ensure the needs of residents are met with respect and dignity and always a smile. Due to the changing needs of my mother-in-law, we have had to explore alternate placement options. Claremont House has been so supportive in this process, ensuring both my mother-in-law's welfare is of priority but also that we, as direct family, also feel supported and engaged in the process. Thank you Claremont House.

Overall Claremont is providing a comfortable and caring environment.

She always seems happy and well-dressed and is obviously well cared for.

She cannot speak highly enough of Claremont House, the professional care and facilities provide everything she needs and want at this point in her life she is very happy.

Whenever I visit my friend I am greeted by the staff in a warm friendly manner. I can ask questions about any queries I have whether they relate to health or business and I always get a quick satisfactory response. Staff go out of their way to help me.

My dad has lived at Claremont House for two years and I feel that he is very well looked after by the wonderful staff there who work very hard and do an amazing job. His room is very comfortable and he enjoys the food very much.

She is happy and content and has received additional medical care when it recently was needed.

Would be happy to recommend this home to anybody.

I continue to witness residents being treated with kindness and dignity. My cousin looks well and confirms that the food is good. My cousin voices her appreciation of the staff's kind treatment. Staff give me prompt feedback on her health and are quick to act when she is unwell and call the GP/ambulance if needed. My cousin is on the memory impairment unit so usually does not remember that she has been hospitalised. The staff show care and empathy when helping her. I observe that when they talk to her it is in a friendly, personalised and interested way. The environment is spotlessly clean, fresh and welcoming. I feel that staff go the extra mile. A good example of this was the first-class Platinum Jubilee decorations. Fortunately, my cousin is still able to enjoy the fact that the environment is well kept and outside plant borders near the entrance are well maintained.

Very pleased with how my mother is looked after despite the problems that covid has impacted on the home. All the staff have treated her very well, even though she is sometimes very strong willed! Always get a warm welcome on arrival and any updates as required. The communication has been excellent.

During the three weeks I have been here, I have been treated very well in a friendly manner.

In the last month or so that dad has been in Claremont House, he has been cared for extremely well. The staff are 100% committed to the patients and try to help by making their stay in Claremont House as comfortable and safe as possible. The staff are always very polite and helpful, adhering to needs and requirements. I would have no hesitation about recommending Claremont House to anyone who requires their help.

I have not joined in many activities because I chose not to but I am sure they are very good.

Management and staff have continued to look after my Aunt very well despite the continuing pressures placed on them by the Covid 19 regulations. Although she misses the closeness of pre-Covid visits she values the friendliness of the staff and always seems to maintain her sense of humour.

My brothers and I have been so grateful to the whole team at Claremont House for the care and attention they have consistently given to Mum over the past few years. Their kindness and understanding to us during the lead up to Mum's recent passing has made a very difficult time that bit more bearable. I wouldn't hesitate to recommend them.

The staff at Claremont have been brilliant, especially under the coronavirus circumstances. They have tried to keep a smile on all residents faces, especially over the Christmas period, making Christmas Day as good as there could for the residents when the family could not come to see their loved ones. The staff came to work and made the day as special as they could for them.