Claremont House

Wingfield Way, Beverley HU17 8XE
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9.8 95 Reviews
  • Claremont House, Beverley
Claremont House, located in East Riding of Yorkshire, opened in April 2017. The home has 73 bedrooms with en-suite wet rooms.

The home delivers the best quality environment the region has to offer while providing the highest possible standards of care to ensure individuals get the attention and lifestyle they deserve.

Claremont House is equipped to accommodate people with high levels of health and personal care needs. The memory impairment facility provides accommodation that has been tastefully and sympathetically designed to offer a safe, secure and stimulating environment for people who may have varying degrees of memory impairment.
Menus are created by chefs who are experienced in providing a range of nutritious meals to suit all appetites, tastes and dietary requirements.

There is a wide range of daily activities on offer with opportunities for social interaction with like-minded people.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home for further information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jane Olafsen (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Number of floors: 4

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (71)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • The Home offers Person Centred Care and as such, respectfully request visiting is avoided at mealtimes. The home is open to visits at any other time.

Parking

  • Parking on site

Claremont House Reviews (95)

9.8

Claremont House has a Review Score of 9.8 (9.826) out of 10, based on 23 reviews in the last 2 years.
Over all time Claremont House has 95 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Claremont House
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Review from Brenda J (Friend of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whenever I visit my friend I am greeted by the staff in a warm friendly manner. I can ask questions about any queries I have whether they relate to health or business and I always get a quick satisfactory response. Staff go out of their way to help me.
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Review from Katharine T (Daughter of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has lived at Claremont House for two years and I feel that he is very well looked after by the wonderful staff there who work very hard and do an amazing job. His room is very comfortable and he enjoys the food very much.
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Review from Deena S (Friend of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the staff approachable and helpful when discussing the care of a resident that I have power of attorney for.
She is happy and content and has received additional medical care when it recently was needed.
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Review from C D (Friend of Resident) published on 26 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting our friend. She is very happy and content here.
Really wonderful place, the staff and facilities are great and can not do enough for residents and guests.
Would be happy to recommend this home to anybody.
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Review from John D (Cousin of Resident) published on 20 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I continue to witness residents being treated with kindness and dignity. My cousin looks well and confirms that the food is good. My cousin voices her appreciation of the staff's kind treatment. Staff give me prompt feedback on her health and are quick to act when she is unwell and call the GP/ambulance
if needed. My cousin is on the memory impairment unit so usually does not remember that she has been hospitalised. The staff show care and empathy when helping her. I observe that when they talk to her it is in a friendly, personalised and interested way. The environment is spotlessly clean, fresh and welcoming. I feel that staff go the extra mile. A good example of this was the first-class Platinum Jubilee decorations. Fortunately, my cousin is still able to enjoy the fact that the environment is well kept and outside plant borders near the entrance are well maintained.
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Review from Malcolm S (Son of Resident) published on 7 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with how my mother is looked after despite the problems that covid has impacted on the home. All the staff have treated her very well, even though she is sometimes very strong willed! Always get a warm welcome on arrival and any updates as required. The communication has been excellent.
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Review from Michael R (Resident) published on 16 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During the three weeks I have been here, I have been treated very well in a friendly manner.
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Review from A R (Daughter of Resident) published on 17 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the last month or so that dad has been in Claremont House, he has been cared for extremely well. The staff are 100% committed to the patients and try to help by making their stay in Claremont House as comfortable and safe as possible. The staff are always very polite and helpful, adhering to needs
and requirements. I would have no hesitation about recommending Claremont House to anyone who requires their help.
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Review from Stuart G (Resident) assisted by family/friend published on 24 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very well looked after indeed. Can't give the staff enough praise. I have been treated with dignity and respect. Even when I have had continence problems, staff have never made me feel embarrassed.
I have not joined in many activities because I chose not to but I am sure they are very
good.
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Review from David B (Nephew of Resident) published on 16 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Management and staff have continued to look after my Aunt very well despite the continuing pressures placed on them by the Covid 19 regulations. Although she misses the closeness of pre-Covid visits she values the friendliness of the staff and always seems to maintain her sense of humour.
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Review from Nick P (Son of Resident) published on 2 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brothers and I have been so grateful to the whole team at Claremont House for the care and attention they have consistently given to Mum over the past few years. Their kindness and understanding to us during the lead up to Mum's recent passing has made a very difficult time that bit more bearable.
I wouldn't hesitate to recommend them.
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Review from Kirsty S (Daughter-in-law of Resident) published on 8 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at Claremont have been brilliant, especially under the coronavirus circumstances. They have tried to keep a smile on all residents faces, especially over the Christmas period, making Christmas Day as good as there could for the residents when the family could not come to see their loved ones.
The staff came to work and made the day as special as they could for them.
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Review from Robert G (Son of Resident) published on 6 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has been proactive in keeping me informed of developments throughout the year and informing me of the situation with regards to visiting arrangements. They have tried to try and maintain contact.
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Review from Nick M (Son of Resident) published on 6 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We looked at lots of care homes, trying to find the best place for my mum. Claremont House stood out for lots of reasons and was by far the best care home we visited - good quality rooms and facilities, but it was the care team that really stood out. Professional, friendly and, of course, caring. They
have done a really good job over the last year with COVID-19 - not an easy time, and they have kept on smiling and maintained a sense of humour.
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Review from Kerry T (Daughter of Resident) published on 6 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff go out of their way to make sure my relative is well looked after and has everything they need. In what has been a very trying time for everyone during the Covid-19 pandemic, the staff have been amazing. They are all stars in my eyes!
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Review from Debbie B (Daughter of Resident) published on 6 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently been admitted to this home after having a fail placement in another home, she is thriving and so happy. As a family, we are so pleased with her care and would recommend this home. The activities are great, and the staff have so much interaction with residents.
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Review from Kim M-B (Daughter of Resident) published on 6 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I cannot speak more highly about the care my father has received whilst being a resident in this establishment.
I feel content he is happy, well cared for, and he very much enjoys the environment.
The staff are always pleasant and genuinely care about my fathers well being.
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Review from Fiona W (Daughter of Resident) published on 6 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mums stay at Claremont started on lockdown day 2020. She has dementia, and we were struggling to keep her safe at home. The staff have been fantastic during what has been a very challenging year. Yes, I have not been able to see her as often as I would like or as close, but all restrictions have
been understandable, and it is her safety that counts, not my needs. Mum got Covid, and again, the staff were brilliant and understanding, and with the right care and measures of safety to protect everyone, she came through it. Looking after elderly residents with dementia is really hard it is a vocation. Every member of staff I have dealt with have been lovely, and despite still feeling guilty about taking my mum to be looked after by someone else, I feel that she is safe, well cared for and in the right place. When I saw her yesterday, she had her nails painted, her hair done, and looked very smart and was happy. The only improvement would be a better outside space.
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Review from Tracey R (Daughter of Resident) published on 26 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to my mum's advanced dementia and her having a recent fall, we felt as a family, Mum needed a little bit of respite. Myself and my family spent time looking for the right place and decided together on Claremont House. Since being in Claremont House, my mum's health has improved massively. She is
receiving excellent care and we would recommend it to anyone.
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Review from Morgen B (Granddaughter of Resident) published on 26 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nana just moved into Claremont House, after a fall and being in hospital. She was very unwell at the time of moving in, however, since moving in she has really picked up. I ring regularly and the staff are always more than helpful, enabling me to speak to her and her sounding really happy, puts my
mind at rest.
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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Claremont House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.826 for Claremont House is calculated as follows: ( (229 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 270 Ratings = 4.826
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Claremont House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (2)

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Kerry

Job Title: Interim Home Manager Joined: 2022

Kerry has worked in Care for over 30 years and has experience in all aspects of Social Care.


She is very passionate about Person Centred Care and making sure we provide the highest quality service to our Residents. This is done through supporting and leading the excellent team of staff at Claremont House.

No image found

Stephanie

Job Title: Business Support Manager Joined: 2017

Stephanie has worked in the Care Home Administration for 15 years. Stephanie supports the Home Manager on a daily basis as well as ensuring all the administration aspects of the business are met.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claremont House to verify any information. View our terms and conditions. Claremont House has an Enhanced Service - more info.