Claremont House

Wingfield Way, Beverley HU17 8XE
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9.8 95 Reviews
  • Claremont House, Beverley
Claremont House, located in East Riding of Yorkshire, opened in April 2017. The home has 73 bedrooms with en-suite wet rooms.

The home delivers the best quality environment the region has to offer while providing the highest possible standards of care to ensure individuals get the attention and lifestyle they deserve.

Claremont House is equipped to accommodate people with high levels of health and personal care needs. The memory impairment facility provides accommodation that has been tastefully and sympathetically designed to offer a safe, secure and stimulating environment for people who may have varying degrees of memory impairment.
Menus are created by chefs who are experienced in providing a range of nutritious meals to suit all appetites, tastes and dietary requirements.

There is a wide range of daily activities on offer with opportunities for social interaction with like-minded people.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home for further information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jane Olafsen (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Number of floors: 4

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (71)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • The Home offers Person Centred Care and as such, respectfully request visiting is avoided at mealtimes. The home is open to visits at any other time.

Parking

  • Parking on site

Claremont House Reviews (95)

9.8

Claremont House has a Review Score of 9.8 (9.826) out of 10, based on 23 reviews in the last 2 years.
Over all time Claremont House has 95 reviews.

Overall Experience
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  • 17
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Date Published
  • 95
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Reviewer Connection to Claremont House
  • 31
  • 23
  • 10
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Total of 95, showing 61-80
Review from Paul E (Son of Resident) published on 9 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was admitted to Claremont on the 12th November and during his 5 weeks, his needs were fully attended to.
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Review from Anita R (Daughter-in-law of Resident) published on 1 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father in Law stayed in Claremont House for six weeks after leaving hospital, following a fall. It served as an excellent halfway house, helping him to recover enough to go home to his own house. All of the family were extremely impressed with the care he was given. He was treated with dignity and
kindness always and was gently encouraged to perform his own personal care once he was well enough, in readiness for returning home. All of the staff were excellent. Should he need respite care in the future, Claremont House will be our first choice.
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Review from E W (Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone is very kind and helpful. Staff make sure we are clean and comfortable.
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Review from Geoffrey S (Cousin of Resident) published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are very pleased with the standard of care and welfare provided. The patient's key carers show a good medical knowledge of her condition and follow up any issues which may arise. We find the atmosphere and environment of the home to be excellent.
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Review from Peter A (Resident) published on 6 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have used Claremont House for a one week period of postoperative recovery. I was discharged after a full knee replacement and came to Claremont directly from hospital. I made arrangements for admission beforehand and dropped a bag off for safe keeping. My care and recovery needs have been fully satisfied
in terms of my medication plan and dietary needs. The staff have been courteous and attentive. I regard this arrangement as 100% successful and will repeat for the operation.
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Review from Elsie S (Respite Resident) published on 23 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I think this is the kindest most courteous place. Could not have been better looked after anywhere else. Bedroom lovely and kept immaculate. Bed comfy, room very spacious.
The care staff are kind and caring in every way. Outstanding.
The meals are outstanding, well presented. No fault to find.
Office
staff very helpful. Management are top rate.
If in the future I need care this is the place I will be coming to.
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Review from Joan G (Regular Volunteer) published on 14 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been associated with Claremont House for roughly 30 years. A relative became a resident at the age of 96 and she died at 109.
The care she received was faultless.
Following her death, I became a volunteer and have seen many improvements over the past 17 years. Claremont House is a very happy
house with the activities helping to keep residents mentally and physically involved in all that goes on. I am very happy to be a part of this.
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Review from Margaret D (Wife of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
High level of professionalism from all staff.
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Review from Rita Jane F (Daughter of Resident) published on 13 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On face value, you are welcomed by clean, well-presented premises which give you the impression that this is a hotel. However after six months of professional, compassionate standards of caring, in addition, one can only award Claremont House, Beverley with an excellent review and rate it as a high
standard "caring" hotel style facility.
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Review from Martin T (Son of Resident) published on 13 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum, my wife and I visited Claremont House for a tour of the home and for the staff to carry out an assessment of my mum's needs. The whole experience was excellent from the moment we entered the home. The staff were friendly, empathetic and receptive to Mum's needs.
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Review from Anthony F (Son of Resident) published on 28 March 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our experience was for two weeks emergency respite on the dementia floor. The staff were generally wonderful at ensuring our family member was properly cared for - which included, initially, bathing and dressing as well as meals. There were a couple of staff in particular who were just fantastic in
their kindness and empathy and general upbeat nature. Requests were taken care of, appointments successfully noted. We did have one concern regarding an outing that went awry, though this was taken seriously by the administration and was in part due to an external company's staffing error. Our only real reservation with long term care is/was the lack of outdoor space, which some older people desperately need for a positive day-to-day existence. Otherwise, highly recommended based on our limited experience.
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Review from Irene W (Daughter of Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
While mum's been here the last six weeks she has been very well cared for.
Staff have been so kind and helpful, she is treated with dignity and compassion. We have felt better that she's being so well looked after, giving us some peace of mind at this upsetting time.
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Review from S C (Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
1. Staff kind and helpful, willing to 'go the extra mile'.
2. Room - cushions would be better with 50% of the stuffing removed. They are too full and too hard. (Scatter cushions)
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Review from Michael B (Son of Resident) published on 31 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were initially looking for somewhere for my mum to stay for a couple of weeks respite whilst my wife and I went on Honeymoon, and we were extremely pleased with the reception and care she received.


Claremont House is well appointed and very tastefully decorated throughout. It is clear a great

deal of thought and attention to detail has been applied to the layout, and all of the rooms and public places are generously proportioned.


The care the residents receive can only be considered first rate, and the food (according to my Mum) is excellent. The staff are always welcoming, and care deeply for their charges.


There are activities on a daily basis, and our two small daughters are always invited to assist whenever they visit, much to the obvious pleasure of the residents.


My Mum is most enamoured with the home, the residents and most especially, the care personnel who look after everyone. She simply loves it, and is delighted to be there.

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Review from Kathleen M (Resident) assisted by family/friend published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A nice pleasant room with home comforts. Very easy to call for help if needed. Looked after in a friendly way by a caring staff around the clock.
Lounge areas are very comfortable. Staff will do anything required.
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Review from Judy S (Respite Resident) published on 22 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I are full-time carers for my 97-year-old mum, who has moderate dementia. When I fell and fractured my ankle we were unsure as to how we would cope. I contacted Claremont House to ask if they could help in any way. The manager assured me she would contact me when she made enquiries she
called back in five minutes to say a room would be available for mum that afternoon .....that's service


As the policy is not to use names I won't, but each member of staff that cared for mum did so with understanding and compassion, keeping her safe when she became challenging, and calm when bewildered by her new environment. Keeping me informed when mum didn't eat very much, and contacting the GP to request some build up foods to help her.


Tea, cakes and hugs were in abundance, even a reassuring hug to me a weepy daughter on leaving mum. The decor and rooms are beautiful, but without the first class care, these would mean nothing.


Many thanks.

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Review from Denise A (Daughter of Resident) published on 17 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Claremont House is a beautiful residential home, with lovely facilities, importantly for our family, it made it extremely easy for our family to spend time with Mum there.


The staff care team on the 1st floor were absolutely fantastic, looking after and caring for Mum and reassuring the family.

This extended to the catering staff, domestic staff and management who always took time to chat with Mum and the family.


It is not an easy decision to choose residential accommodation however for us this was a very good decision.

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Review from A F (Resident) published on 13 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was admitted to Claremount after spending 2 weeks in the hospital with viral pneumonia for a 2-week admission of antibiotics and continuous oxygen. I was in a 6 bedded bay, 4 beds of which were occupied by 60-94-year-olds and 2 by teenagers. We became friends and each of us were treated with respect
and consideration by all staff, especially the nursing teams. Being a Parkinson's disease sufferer, I need medication at all hours, out of routine time and rarely had to remind staff of this requirement. Being a stranger to hull I can only say a sincere thank you for all the care given to myself and my family.
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Review from Deborah (Daughter of Resident) published on 23 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent two weeks in respite care at Claremont House in September 2017. She had a large, light and comfortable room on the ground floor and was impressed with the care and attention she received from the staff. Everyone was very pleasant and helpful; teas and coffees were available at any time
and as often as she wished and meals were plentiful and varied. As a result of her experience, in particular, the staff who looked after her, she has now decided to leave her sheltered flat and to move to Claremont House permanently. She is looking forward to moving into the same room and to have a more relaxing time.
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Review from Marion B (Resident) published on 17 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everything a "care home" should be. Comfortable accommodation, with any needed medical help from outside, be it doctor, nurse or physiotherapy contacted immediately. Staff are most helpful - all friendly and willing to help. Food is of a good standard and plenty of it. A great place to retire to or
recover from injury.
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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Claremont House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.826 for Claremont House is calculated as follows: ( (229 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 270 Ratings = 4.826
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Claremont House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (2)

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Kerry

Job Title: Interim Home Manager Joined: 2022

Kerry has worked in Care for over 30 years and has experience in all aspects of Social Care.


She is very passionate about Person Centred Care and making sure we provide the highest quality service to our Residents. This is done through supporting and leading the excellent team of staff at Claremont House.

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Stephanie

Job Title: Business Support Manager Joined: 2017

Stephanie has worked in the Care Home Administration for 15 years. Stephanie supports the Home Manager on a daily basis as well as ensuring all the administration aspects of the business are met.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claremont House to verify any information. View our terms and conditions. Claremont House has an Enhanced Service - more info.