Leah Lodge Care Home

Blessington Road, Blackheath, London SE13 5EB
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9.8 99 Reviews
  • Leah Lodge Care Home, London
Leah Lodge is a boutique care home set on the borders of Blackheath and brings quality residential and dementia care to the local area.

Whether choosing to live at the home on a permanent basis or for a short period of respite or convalescence, residents can enjoy a full programme of activities with a tailored schedule delivered by an activities coordinator and the care team.

As well as an active diary, Leah Lodge believes meal times are the difference between eating a meal and enjoying an experience. A team of chefs offer varied menus that change with each season and are always nutritionally balanced.

The friendly team at Leah Lodge are on hand to give tours of the home and answer any questions regarding the care and facilities available.

Leah Lodge is determined to be the difference for its Residents.
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Care Provided by Leah Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1875
  • Self-Funded Residential Dementia Care: from £1875

Please call us for further information about our fees, what's included and for any seasonal offers that may be running. Please note, fee's are subject to availability and an assessment.


**Limited Availability**

These prices are only a guideline, please contact Leah Lodge Care Home to find out the exact price for your requirements.

Contact Leah Lodge Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Leah Lodge Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Sue Hill (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • Visitors are warmly welcomed

Parking

  • Parking available on the premises

Leah Lodge Care Home Reviews (99)

9.8

Leah Lodge Care Home has a Review Score of 9.8 (9.772) out of 10, based on 45 reviews in the last 2 years.
Over all time Leah Lodge Care Home has 99 reviews.

Overall Experience
  • 85
  • 10
  • 1
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  • 3
Date Published
  • 99
  • 20
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  • 45
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Reviewer Connection to Leah Lodge Care Home
  • 40
  • 19
  • 10
  • 7
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  • 6
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 99, showing 81-99
Review from C C (Daughter of Resident) published on 11 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is treated extremely well at Leah Lodge. Staff are kind and caring, providing humour and reassurance all the times. Facilities are excellent and the number and variety of activities on offer is a particular feature. Effort is made to get to know each resident so that they can be treated as
in individual with dignity and respect. At Leah Lodge there is a strong and positive emphasis on "living well with dementia." Visitors are made to feel welcome at all times. The ground floor cafe with its drinks and cakes can make visits feel special.
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Review from Joan K (Daughter of Resident) published on 8 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Leah Lodge as a physical environment is like a boutique hotel, beautiful, comfortable, homely. Staff are kind and caring and responsive to us and to my mother. Meals are very good in quality, variety and presentation. We are consulted about my mother's care and any changes in her condition and needs.
On many occasions, we have visited when activities have been happening and the home hosts many events for residents, friends, family and local residents. We are very happy with the level of care my mother receives.
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Review from Jo L (Relative of Resident) published on 8 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
These are the things I like and value about Leah Lodge.
Warm welcome, always friendly
Consistent staff, familiar faces
Everyone knows my relative
Clean, comfortable, well thought out surroundings
Good balance of care for residents dignity but also encouraging their autonomy and expression of personality
Feels
like a home
Excellent activities and facilities and catering.
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Review from A L (Cousin of Resident) published on 13 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Leah Lodge is beautifully furnished with comfortable en-suite rooms and a lovely dining area. The staff have always shown patience and care towards my cousin, who has settled well. There is a calm atmosphere in the house but also a good provision of activities, usually twice a day. Any contact I have
had with the staff has been welcomed and they appreciate both their residents and their families/friends.
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Review from P C (Friend of Resident) published on 30 October 2017 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
In all respects but one, this care home is good. However, the residents, who have few pleasures, deserve better food. They use cheap cuts of meat, cheap everything and serve rotten food.
Reply from Belinda Watson, General Manager at Leah Lodge Care Home

As General Manager at Leah Lodge, I am disappointed to read this feedback, particularly as I have not met the visitor who submitted the review or had the opportunity to discuss the matter in person. We recognise that mealtimes are of huge significance to the older people who live with us and I am confident that the food served here at Leah Lodge is of a consistently high standard, nutritionally balanced use good quality, fresh ingredients. Food choices are very individual and I have personally met with the resident concerned on several occasions to discuss their mealtime preferences. Our chef also regularly holds meetings with the residents as a group to plan menus which reflect the seasons and offer variety and choice. The team at Leah Lodge is united in the desire to make a difference to the lives of the people that live with us and welcome feedback in order to develop and improve our service.


Belinda Watson, General manager, Leah Lodge

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Review from Susan V (Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay here was very good. Rooms very comfortable, always kept clean, food good, varied menu's you could have a drink hot or cold when you wanted. Staff excellent. I need a lot of help as I am disabled and in a wheelchair, I just press a bell and they would come. Nothing was a problem.
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Review from Valerie G (Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming from the start over six months now. Friendly, supportive encouragement for everyone's needs. Care and concerns excellent. Shared humour no feeling of intrusion. Gentle check up times especially at night. All the staff have become our friends.
Activities programme imaginative.
The food is
excellent and caters to everyone's needs with a kindly individual approach by chef etc. Families become friends of the staff.
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Review from Steve K (Brother of Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My sister has only been in the care home for a few months, but I have been very impressed with the care she is having, and being very aware of her needs.
Management and staff have always been very helpful and friendly.
Have no problems at all, at this time.
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Review from Deirdre M (Wife of Resident) published on 15 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a care home of the highest quality where the needs of the residents are central to the ethos of the whole establishment. The staff are exceptionally well trained and empathic towards the residents and family members. The standard of the building and decoration is very high and organised activities
creative and engaging. It was a godsend when it opened in our area.
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Review from K A D (Daughter of Resident) published on 12 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The biggest compliment is to say I would put myself in here. The staff are all so friendly.
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Review from Andrew V (Son of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in Leah Lodge for a short period of respite. The building and the facilities are imaginatively planned and of a high standard. Without exception, the staff were caring, attentive, friendly and eager to please at all times.
I felt that my mother was safe, comfortable and engaged in activities
throughout her visit.
The small things, as well as the bigger things undertaken by the staff, demonstrated a professionalism of the highest standard.
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Review from F B (Daughter of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very attentive and make my mum (and us) feel valued and special.
The home is more like a 'hotel' than a care home!
The food is excellent.
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Review from C B (Daughter of Resident) published on 21 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The property and staff are really lovely, very attentive to the residents and relatives alike. The activities are varied and seem to keep my mother nicely occupied.
So far so good. Keep up the good work.
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Review from S K (Niece of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful, happy environment. Lovely staff building a lovely new community. My aunt is very happy and settled, which makes me happy.
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Review from Peter H (Father of Resident) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Lodge is very comfortable and friendly. The staff are very attentive and considerate. In the situation I am in I feel pleased that my daughter is settled at Leah Lodge. When I leave I feel she is safe and in a contented frame of mind.
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Review from K B (Son of Resident) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
First impressions of Leah Lodge, new care home - friendly and caring staff, take residents on outings. So far so good.
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Review from E O (Resident) assisted by family/friend published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well run and caring staff - nothing is too much trouble. Warm, very comfortable and stylish surroundings. Clean, spacious - beautiful gardens. I was admitted as an emergency with no fuss - and the location is ideal.
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Review from Linda I (Niece of Resident) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has now been in here for 3 weeks. I know this is early days yet, but since he has been here, he has been doing really well. I have never seen him this happy in a long time. He has put on weight because he is now having 3 meals a day. He joins in with the activities, before he came in he just
used to sit in his chair and do nothing. Just wanted to die.
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Review from Stephen G (Son of Resident) published on 15 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Leah Lodge is at the luxury end of residential care with a hand-picked and dedicated team who consistently reflect the core values of the general manager, seeking to tailor the services to each resident and respecting each individual. There is no agency staff.


The setting is on three floors with

quality furnishings throughout. Residents are encouraged to choose which of the three dining rooms they use.


Activities are customised to the residents and are designed to engage them in both the moment and in planning for future events. Cultural festivals such as Christmas and the Chinese New Year are celebrated with gusto and commitment from all the team.


As an internationally located son of a resident, I really appreciate the updates and communication from the team with photos and other information. It does give a great sense of peace knowing that she is living in a well designed and appropriate place with care being delivered to high standards by a dedicated team.

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Leah Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.772 for Leah Lodge Care Home is calculated as follows: ( (446 Excellents x 5) + (66 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 531 Ratings = 4.772
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Leah Lodge Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 43 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (6)

Sue

Sue Hill

Job Title: General Manager

What I do:
I am the General Manager of Rectory Court and Leah Lodge, as such I have the overall responsibility of the homes with the support from my team. My role can vary from day to day and no two days are ever the same.


My experience:
I have been working in the care industry for over 30 years, starting as a care assistant, then going back to further education to become a manager first for Suffolk County Council and then into the private sector. I have a passion for Dementia care and hold an advanced Dementia training qualification in addition I have a Dementia mapping qualification which I undertook with Bradford University.


About me:
I am have been married for over 30 years to Adrian a teacher, I have two sons Tim and Tom both currently studying at university. I am a highly competitive person who likes to succeed.


I love to shop and find a bargain!

Angela

Angela Delarmente

Job Title: Deputy Manager Joined: 2019

What I do:


I oversee the running of Leah Lodge alongside the Manager. It's our ethos to make it a family-feeling home where everybody is welcome.

My Experience:


I have been a Registered Nurse for 29 years with varied experience in elderly care, which covers Clinical Nursing in a 300-bed hospital, Occupational Nursing, Private Nursing and Nurse Manager roles.


I have been with Cinnamon for 4 years now as a Care services Manager/ Deputy Manager role which allows me to make a difference to the people we care for and work with.

About Me:


I have been happily married for 24 years and have two beautiful daughters. Reading is the best form of relaxation for me, and my happiest time is when I explore new places and foods with my family.

Jessica

Jessica Tettey

Job Title: Home Admissions Advisor Joined: 2019

What I Do:


I am Home Admissions Advisor for both Leah Lodge and Rectory Court. I started with Cinnamon in 2019.


I help families and potential residents through their journey of considering a care home for their loved ones.


I consider it a privilege to be able to advise people on such a difficult and emotional journey.


My Experience:


I have worked in the luxury care sector now since 2015 and my role is a varied and enjoyable one. I am one of the lucky people who loves what I do every day.


Previous to this I was an estate agent, I worked my way through from Accounts Assistant to Lettings and Sales Branch Manager when I left University.


About Me:


I am originally from the Wirral and I moved to London with my husband in 2015 due to his career and have created a lovely life here.


We now have a 7-year-old son and a 5-year-old daughter who keep us busy most of the time. We enjoy going on holiday and socialising with friends whenever we get the chance.

Nancy

Nancy Johnson

Job Title: Administrator

I am overjoyed to be part of the Leah Lodge team. I am really excited to watch this home be successful and most of all see the residents be delivered excellent care and live in the luxury accommodation we offer.


Being part of the team from the beginning gives me great pleasure in getting to know the residents and their families and show the pride and passion we hope to deliver to Leah Lodge at all times.


My working background has been working within the care industry for just over 4 and half years now having varied roles. These range from working in the Support Office delivering general support to the homes when they were under pressure, completing payrolls, purchase ledger, sales and finance. Whilst completing these varied roles the best part is being out visiting the homes, helping the employees and mainly caring for the residents which is what brings me to work as an administrator at Leah Lodge.

Cherrie

Cherrie Williams

Job Title: Head of Housekeeping

I am proud to be Head Housekeeper in Leah Lodge.


I have over 12 years’ experience in a care home environment and before that in 4-5 star hotels.


Myself and my highly-experienced team, are really enjoying making sure that very high standards are maintained, so that residents, visitors and staff have a clean, safe, welcoming environment to live in, visit and work.


I enjoy music, eating out and walking my dog Edna.

Charmaine

Charmaine Taylor

Job Title: Head Chef Joined: 2017

What I Do:
I’m the head chef here at Leah Lodge I started as a 2nd chef at Rectory Court and was delighted to become Head Chef; my role now is to work closely with my team and all our residents to provide a nutritional and healthy menu with the odd treat. I liaise with our residents to find out their likes and dislikes and provide an alternative meal of their choice if they wish. Me and my team will always aim to please and provide a good dining experience.


My Experience:
I have 6 years of experience working in catering and have enjoyed every moment, learning new things all the time. I have a BETEC level 2 in hospitality and catering and an NVQ level 2 in kitchen services and food safety.


About Me:
When I’m not working I spend time with my three sons and visiting my family, I like socialising with my friends and having a good meal out with somebody else cooking.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Leah Lodge Care Home to verify any information. View our terms and conditions. Leah Lodge Care Home has an Enhanced Service - more info.