Leah Lodge Care Home

Blessington Road, Blackheath, London SE13 5EB
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9.8 99 Reviews
  • Leah Lodge Care Home, London
Leah Lodge is a boutique care home set on the borders of Blackheath and brings quality residential and dementia care to the local area.

Whether choosing to live at the home on a permanent basis or for a short period of respite or convalescence, residents can enjoy a full programme of activities with a tailored schedule delivered by an activities coordinator and the care team.

As well as an active diary, Leah Lodge believes meal times are the difference between eating a meal and enjoying an experience. A team of chefs offer varied menus that change with each season and are always nutritionally balanced.

The friendly team at Leah Lodge are on hand to give tours of the home and answer any questions regarding the care and facilities available.

Leah Lodge is determined to be the difference for its Residents.
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Care Provided by Leah Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1875
  • Self-Funded Residential Dementia Care: from £1875

Please call us for further information about our fees, what's included and for any seasonal offers that may be running. Please note, fee's are subject to availability and an assessment.


**Limited Availability**

These prices are only a guideline, please contact Leah Lodge Care Home to find out the exact price for your requirements.

Contact Leah Lodge Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Leah Lodge Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Sue Hill (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • Visitors are warmly welcomed

Parking

  • Parking available on the premises

Leah Lodge Care Home Reviews (99)

9.8

Leah Lodge Care Home has a Review Score of 9.8 (9.772) out of 10, based on 45 reviews in the last 2 years.
Over all time Leah Lodge Care Home has 99 reviews.

Overall Experience
  • 85
  • 10
  • 1
  • 0
  • 3
Date Published
  • 99
  • 20
  • 24
  • 45
  • 54
Reviewer Connection to Leah Lodge Care Home
  • 40
  • 19
  • 10
  • 7
  • 6
  • 6
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 99, showing 41-60
Review from Sally A (Friend of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Leah Lodge always pays great attention to detail and record keeping and always responds promptly to any concerns. The staff are caring and very helpful. There is a good range of resident activities and lots of encouragement for friends and relatives to join in. My friend feels safe, happy and cared
for.
Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words, I will pass this on to the care team who will be so happy for your feedback. We hope to welcome Dad back to Leah Lodge in the future.

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Review from D B (Respite Resident) published on 5 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The two weeks respite I have spent here in Leah Lodge have been just what the doctor ordered and what I needed. The care home itself is very comfortable, bright and airy. The staff, and carers have been so kind and caring. I cannot speak more highly of them, and I wouldn't hesitate in recommending Leah
Lodge to anyone.
Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you so much for your kind words, I will pass them on to the team who will be delighted. Keep in touch.

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Review from Giles C (Son of Resident) published on 28 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent three years at Rectory Court in Blackheath and then his last few months at Leah Lodge Care Home, the sister home for those with greater needs.
The staff were unfailingly kind and considerate, as well as highly professional and made Dad's last years so much better than they could have
been. His wife and sons are enormously grateful.
Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

It was our pleasure to take care of him for the last years of his life. I will pass your lovely comments to the team who will be so pleased.

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Review from Mark B (Friend of Resident) published on 27 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend, who was suffering from an incurable brain tumour, moved into Leah Lodge for a period of respite care in early December 2023. From our first contact with staff there, everyone was helpful, considerate and professional, making the whole process far easier than it might have been.
All of the
care staff were exceptionally friendly, caring and professional, going out of their way to get to know my friend and understand exactly what she needed. Throughout her stay, senior staff communicated on an almost daily basis and always replied to emails and phone calls within a few hours.
In early January, when it became clear that there were no further treatment options, the level of care she received was amazing. I cannot imagine a better place to spend the last months of one's life. And when she died in mid-February, again everything was handled brilliantly. Thank you all so much.
Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you so much for your kind words, it was our honour to care for your friend. Your kind words will mean the world to our Leah Lodge team.

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Review from Rita D (Sister of Resident) published on 23 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very welcoming and friendly. This was for two weeks of respite care. Had visited beforehand and was impressed by the room, surroundings and staff. Thankful that we have somewhere to go to in future.
Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you so much for your kind words; I will pass this on to the team at Leah Lodge, who will be delighted with the feedback.

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Review from Nick H (Son of Resident) published on 16 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother had a four week stay at Leah Lodge recently. The care, kindness, and compassion we experienced were excellent throughout. The building and gardens are immaculate and very peaceful. All the staff are approachable, friendly, and kind. Mum loved the food too. It was so reassuring to know she
was safe and well cared for.
Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words, it was a pleasure to have Mum at Leah Lodge and we hope to welcome her back in the future.

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Review from Michael A (Relative of Resident) published on 3 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the entire team to be friendly, approachable and kind. Leah Lodge has good energy and overall residents seem engaged and happy. Food is healthy and varied and there are many activities that residents can do if they want to take part in. I highly recommend Leah Lodge for family members with stage
5 or above dementia. The team manage a very challenging situation with a smile and kind words. The stand-out point for me is the lack of agency staff used.
Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words, we will pass this on to the team who will be delighted

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Review from K D (Daughter of Resident) published on 8 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was so impressed with the way the staff at Leah Lodge helped settle my mum into her new home. As a 90-year-old with dementia it could have been traumatic for her, but all the staff have been intuitive, good humoured and gentle with her, and have been reassuring to her family members throughout the
process.
Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words, we will pass this on to the team who will be delighted.

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Review from Christina L (Daughter of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so impressed by Leah Lodge Care Home. Every single member of staff is amazing, so kind, caring, knowledgable, ultra-efficient and helpful. The home is very clean and very well maintained with excellent facilities. Thank you so much to Leah Lodge for taking such good care of my mum. You are the
best care home and could not do better!
Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your lovely feedback. We will pass this on to the team who will be delighted. Thank you for choosing us.

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Review from T M (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have recently moved my mother from the hospital to Leah Lodge Care Home and are very pleased. The staff are all so helpful and very kind to Mum. It's very clean and we feel totally safe leaving her in the home.
Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words. We will pass these on to our team who will be delighted with the feedback.

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Review from R J (Daughter of Resident) published on 29 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Leah Lodge Care Home is a modern and well-equipped home with caring and attentive staff. They take care of all aspects of mum's wellbeing including the small details like her nails and make-up. She is treated as an individual and is very content there.
Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you so much for your kind words, we will pass them on to the care team who will be delighted with the feedback.

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Review from Belinda W (Daughter of Resident) published on 28 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Leah Lodge Care Home for nearly three and a half years before her death in May. She received excellent care as her Alzheimer’s advanced. The staff were always very welcoming and kind and communicated well with the family. Mum was settled, happy and all her needs were well
catered for. The support and compassion shown to us as a family in the last week of Mum's life was exceptional. We will never forget it. Thank you to the whole team.
Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words, it was our pleasure to look after your mum. I will share this lovely feedback with the team who will be absolutely delighted.

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Review from Jason B (Son of Resident) published on 30 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother needed to move into care at very short notice. The entire team at Leah Lodge have been simply superb and moved mountains to accept our mother and transition her into care literally within a few hours. The transition was smooth, the communication back to the family has been excellent and it's
clear the staff clearly care about their patients. Thank you to the entire team.
Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you so much for your kind words, I will share this with the Leah Lodge team who will be delighted for the feedback.

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Review from G B (Son of Resident) published on 14 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother arrived at Leah Lodge Care Home after a difficult time in hospital. She has improved already and the team are very attentive. Leah Lodge communicates extremely well with relatives. The building is very well equipped, clean and has a nice family feel to it.
Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words, we will pass this on to the team at Leah Lodge

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Review from K R (Daughter of Resident) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very kind and caring. The home is well run with a good standard of facilities, accommodation, meals and personal care.
Reply from Roy Booth, Home Admissions Advisor at Leah Lodge Care Home

Thank you for your kind words. I will pass these onto the Team who will be delighted.

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Review from R P (Son of Resident) published on 6 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Leah Lodge since June 2022 (diagnosed with Alzheimer's in May 2022). The care home is extremely well appointed with great care taken for the needs of the dementia residents, for example, memory boxes at the entrance to each room. The care home is kept spotlessly clean. A plan
of daily activities is arranged and published each week. Food is fully prepared and residents are given a choice for each meal. Most impressive of all is the staffing. Each resident is appointed a lead carer with who I am in regular contact around mum's care. Staff are invariably cheerful and I am confident mums needs are being well met.
Reply from Roy Booth, Home Admissions Advisor at Leah Lodge Care Home

Thank you. It is our pleasure to look after our residents. The team will be delighted that you are happy with all they do.

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Review from A M (Son of Resident) published on 29 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been in Leah Lodge for nearly three years. In that time she has maintained her vivacity, and her weight and she seems happy. During visits I have been delighted with the care I've seen including precautions during this difficult covid period. Mum is able to continue to enjoy life.
Reply from Roy Booth, Home Admissions Advisor at Leah Lodge Care Home

Thank you for your kind words. It is a pleasure to look after your mum and she is an integral part of the Leah Lodge family.

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Review from D M (Daughter of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Leah Lodge have worked with us to help settle our Mum in, albeit that has taken a while.
In our experience carers have been kind, supportive and willing. The food is excellent and we feel Leah Lodge is a safe place for our Mum to live. Staff have been happy to listen to queries and suggestions.
At
times carers have appeared to be somewhat understaffed. Carer/resident ratio has at times not seemed great. Staff breaks do not appear to be covered. As a result, carers have sometimes needed ongoing prompting, e.g. hearing aids being put in, changing of incontinence pads, missing slippers, reminding Mum to drink more frequently. This is reflected in the value for money score (3).
Whilst bedrooms are very well equipped, there have been times when Mum's bedroom needs attention (eg overflowing bin, half finished drinks left all day and unclean bathroom floor). However, Leah Lodge is generally immaculately clean, tidy and comfortable.
Reply from Roy Booth, Home Admissions Advisor at Leah Lodge Care Home

Thank you for your kind words in relation to the care and food we provide for your mum. I will feed this back to the team who will be delighted.


I acknowledge the points raised in regard to staffing and whilst it has been challenging under the pandemic with staff isolation periods, we endeavour to provide a good service at all times here at Leah Lodge. It is our pleasure to care for your mum and thank you for your positive feedback.

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Review from Pippa K (Daughter of Resident) published on 3 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I choose Leah Lodge after visiting about twelve homes. I knew when I walked into Leah lodge that it was the place I would feel happy to leave my father. The staff really make the place, friendly, attentive and caring.
Dad has only been here a few weeks and has settled in well. I’m very happy to have
found Leah Lodge.
Reply from Roy Booth, Home Admissions Advisor at Leah Lodge Care Home

Thank you for your kind words. I will be sure to pass on your wonderful comments to the team.

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Review from Evelyn C (Daughter of Resident) published on 27 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has just moved into Leah Lodge following my dad’s recent death. We wanted my mum to be looked after as if she were in her own home.
She moved and had to quarantine in her room, due to Covid (despite her being negative), for 14 days which we were dreading but the staff had a program planned
for her which they sent us. It was excellent and definitely tailored to her interests.
Although my mum’s memory is very poor she is always able to tell us that she’s “eaten delicious meals and the people are lovely!”.
We FaceTime her frequently and she looks well cared for. She has had a few episodes of confusion and distress but the staff have always dealt with these in a very caring way and help her to speak to one of us to reassure her.
She was a music teacher and on her first day out of her room I was sent a short video of her playing the piano, just brilliant!
It’s early days but so far we are incredibly impressed with Leah Lodge.
Reply from Laura Nightingale, Homes Admissions Advisor at Leah Lodge Care Home

Thank you so much for taking the time to write this kind review, we are glad your mum has settled in well and the team at Leah Lodge do go above and beyond to ensure new residents are settled in especially in these difficult time.

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Leah Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.772 for Leah Lodge Care Home is calculated as follows: ( (446 Excellents x 5) + (66 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 531 Ratings = 4.772
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Leah Lodge Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 43 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (6)

Sue

Sue Hill

Job Title: General Manager

What I do:
I am the General Manager of Rectory Court and Leah Lodge, as such I have the overall responsibility of the homes with the support from my team. My role can vary from day to day and no two days are ever the same.


My experience:
I have been working in the care industry for over 30 years, starting as a care assistant, then going back to further education to become a manager first for Suffolk County Council and then into the private sector. I have a passion for Dementia care and hold an advanced Dementia training qualification in addition I have a Dementia mapping qualification which I undertook with Bradford University.


About me:
I am have been married for over 30 years to Adrian a teacher, I have two sons Tim and Tom both currently studying at university. I am a highly competitive person who likes to succeed.


I love to shop and find a bargain!

Angela

Angela Delarmente

Job Title: Deputy Manager Joined: 2019

What I do:


I oversee the running of Leah Lodge alongside the Manager. It's our ethos to make it a family-feeling home where everybody is welcome.

My Experience:


I have been a Registered Nurse for 29 years with varied experience in elderly care, which covers Clinical Nursing in a 300-bed hospital, Occupational Nursing, Private Nursing and Nurse Manager roles.


I have been with Cinnamon for 4 years now as a Care services Manager/ Deputy Manager role which allows me to make a difference to the people we care for and work with.

About Me:


I have been happily married for 24 years and have two beautiful daughters. Reading is the best form of relaxation for me, and my happiest time is when I explore new places and foods with my family.

Jessica

Jessica Tettey

Job Title: Home Admissions Advisor Joined: 2019

What I Do:


I am Home Admissions Advisor for both Leah Lodge and Rectory Court. I started with Cinnamon in 2019.


I help families and potential residents through their journey of considering a care home for their loved ones.


I consider it a privilege to be able to advise people on such a difficult and emotional journey.


My Experience:


I have worked in the luxury care sector now since 2015 and my role is a varied and enjoyable one. I am one of the lucky people who loves what I do every day.


Previous to this I was an estate agent, I worked my way through from Accounts Assistant to Lettings and Sales Branch Manager when I left University.


About Me:


I am originally from the Wirral and I moved to London with my husband in 2015 due to his career and have created a lovely life here.


We now have a 7-year-old son and a 5-year-old daughter who keep us busy most of the time. We enjoy going on holiday and socialising with friends whenever we get the chance.

Nancy

Nancy Johnson

Job Title: Administrator

I am overjoyed to be part of the Leah Lodge team. I am really excited to watch this home be successful and most of all see the residents be delivered excellent care and live in the luxury accommodation we offer.


Being part of the team from the beginning gives me great pleasure in getting to know the residents and their families and show the pride and passion we hope to deliver to Leah Lodge at all times.


My working background has been working within the care industry for just over 4 and half years now having varied roles. These range from working in the Support Office delivering general support to the homes when they were under pressure, completing payrolls, purchase ledger, sales and finance. Whilst completing these varied roles the best part is being out visiting the homes, helping the employees and mainly caring for the residents which is what brings me to work as an administrator at Leah Lodge.

Cherrie

Cherrie Williams

Job Title: Head of Housekeeping

I am proud to be Head Housekeeper in Leah Lodge.


I have over 12 years’ experience in a care home environment and before that in 4-5 star hotels.


Myself and my highly-experienced team, are really enjoying making sure that very high standards are maintained, so that residents, visitors and staff have a clean, safe, welcoming environment to live in, visit and work.


I enjoy music, eating out and walking my dog Edna.

Charmaine

Charmaine Taylor

Job Title: Head Chef Joined: 2017

What I Do:
I’m the head chef here at Leah Lodge I started as a 2nd chef at Rectory Court and was delighted to become Head Chef; my role now is to work closely with my team and all our residents to provide a nutritional and healthy menu with the odd treat. I liaise with our residents to find out their likes and dislikes and provide an alternative meal of their choice if they wish. Me and my team will always aim to please and provide a good dining experience.


My Experience:
I have 6 years of experience working in catering and have enjoyed every moment, learning new things all the time. I have a BETEC level 2 in hospitality and catering and an NVQ level 2 in kitchen services and food safety.


About Me:
When I’m not working I spend time with my three sons and visiting my family, I like socialising with my friends and having a good meal out with somebody else cooking.

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