Leah Lodge Care Home

Blessington Road, Blackheath, London SE13 5EB
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9.8 92 Reviews
  • Leah Lodge Care Home, London
Leah Lodge is a boutique care home set on the borders of Blackheath and brings quality residential and dementia care to the local area.

Whether choosing to live at the home on a permanent basis or for a short period of respite or convalescence, residents can enjoy a full programme of activities with a tailored schedule delivered by an activities coordinator and the care team.

As well as an active diary, Leah Lodge believes meal times are the difference between eating a meal and enjoying an experience. A team of chefs offer varied menus that change with each season and are always nutritionally balanced.

The friendly team at Leah Lodge are on hand to give tours of the home and answer any questions regarding the care and facilities available.

Leah Lodge is determined to be the difference for its Residents.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1875
  • Self-Funded Residential Dementia Care: from £1875

Please call us for further information about our fees, what's included and for any seasonal offers that may be running. Please note, fee's are subject to availability and an assessment.


**Limited Availability**

These prices are only a guideline, please contact Leah Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sue Hill (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (48)

Visiting

  • Visitors are warmly welcomed

Parking

  • Parking available on the premises

Total of 92, showing 21-40
9.8

Leah Lodge Care Home has a Review Score of 9.8 (9.789) out of 10, based on 43 reviews in the last 2 years. Over all time Leah Lodge Care Home has 92 reviews.

Overall Experience

  • 79
  • 9
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  • 3

Date Published

92
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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Leah Lodge since mid-December last year. We chose the home because it was near to my sister and we liked the cosy atmosphere. It took my Mum a little time to settle in because it was such a big change from her previous life but she has adapted well and appreciates many things about
the home, including the enthusiastic activities team; many kind staff; and the nice places to sit out in the courtyard, garden and lobby/cafe area. She gets many visitors and we appreciate the ability to make ourselves tea and coffee in the cafe. There are often parties and events - my sister and husband accompanied my mother to the summer fete up the road at the sister home. I attended the Wimbledon strawberries and cream party and have been out with her and other residents on several trips to the pub! We also appreciated the kindness and flexibility shown by a staff member who recently ensured she did not have a long wait for hospital transport home by going to collect her on the local bus.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words, it is our pleasure to care for your mum at Leah Lodge.

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Overall Experience  Overall Experience 5.0 out of 5

September has been a trying time for my father-in-law, he fell in the night presumably on the way to his bathroom, and cracked two of his ribs. His pain and physical discomfort were compounded by his dementia and very poor memory.
However, the response from Leah Lodge was excellent. They called an
ambulance promptly and accompanied him to the hospital, where I joined him. The staff were clearly concerned about his health and were proactive in getting him the pain relief he needed while recovering in the home. They carried out a thorough investigation and made a number of recommendations, which will be implemented to help prevent a similar fall from happening again.
Their communication with us was prompt, clear and comprehensive and I would just like to say a big thank you to all who have been involved. My father-in-law has made a speedy recovery, which is remarkable as he is 94 years old, and I believe that this is primarily due to the high quality of care that he has received.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

It has been our pleasure to care for your father-in-law, your kind words mean the world to all at Leah Lodge.

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Overall Experience  Overall Experience 5.0 out of 5

Leah Lodge is a small residential and dementia care facility located on a quiet street on the Blackheath and Lewisham border in South East London with easy access and parking for visitors and hospital transport.
The care is exemplary. The food is excellent and drinks and snacks are available 24/7.
Residents and their visitors use elegant cafe facilities and exquisite garden areas which are beautifully maintained. Housekeeping teams ensure the highest standards of hygiene, a professional laundry service and impeccable levels of cleanliness.
Most important for residents at Leah Lodge and their families are the staff. A kind, professional team at every level, with many years of collective experience of elderly care, tend to our precious family members and give us, as far as possible, peace of mind.
Regular social activities engage and stimulate. The loss of independence, so painful for our loved ones, can be a safe, joyful, sociable and loving stage of their lives here at Leah Lodge.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you so much for your kind words, I will share your feedback with the team who will be over the moon.

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Overall Experience  Overall Experience 5.0 out of 5

Really nice caring home with a lovely friendly atmosphere. They have done wonders with my mum completely improving her physical and mental health. More like a hotel than a care home and it's right on my doorstep and there are no visiting hours you can visit your loved one whenever you want.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you so much for your kind words, they mean the world to our team at Leah Lodge. It is a pleasure to have your mum in our care.

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Overall Experience  Overall Experience 5.0 out of 5

My dad stayed in Leah Lodge between January and April 2024 for respite care following a stroke.
The staff here are wonderful and kind, it was an ideal place for his recovery. Dad's consultant said recently that she thinks the excellent respite care at Leah Lodge made a huge difference to his recovery
and the outcome we have now.
Having Dad so well looked after and so local to us made a huge difference to our whole family. We were always welcomed at Leah Lodge with huge kindness and warmth and I felt confident that he was being cared for very well.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you so much for your kind words. It was our pleasure to care for Dad and we hope to see him again soon.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Leah Lodge for nearly 2 years now, and overall we are very pleased that we chose Leah Lodge (from the 9 care homes we looked at) - it is a small building, which has its pluses and minuses, but we love the homely and friendly feel it has, partly as a result of it's size. Mum's dementia
has, sadly, been steadily getting worse and, in the last few weeks, we have had to deal with particularly difficult changes involving loss of mobility, eating problems and extra health issues, all of which the excellent staff have handled with great care and professionalism. The superb care she has received has made it so much better to bear as a family and, more importantly, Mum remains happy and content for most of the time - the fact that Mum has been able to stay at Leah throughout her challenging journey is a big positive for us. Also, the communication with the family from the senior care staff, and their attentiveness to Mum's changing condition, has been excellent.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you so much for your kind words, I have passed this on to our team at Leah Lodge who are over the moon with the feedback.

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Overall Experience  Overall Experience 5.0 out of 5

We love Leah Lodge! It's like being part of a big extended family. From the moment, they 'thought outside the box' and took our Dad in with just two hours notice, with a member of staff coming to Queen Elizabeth to do his assessment to bringing Dad back to life and then helping us through our mum's
sudden death, they have been nothing short of wonderful. We go in every day to see our Dad and everyone is always there, ready with a smile and a chat. The staff and carers are so human and care deeply about the residents and their families. The lodge itself is cosy, clean and calm and the gardens and courtyards are really beautiful. Plus there's always coffee, homemade sausage rolls and fairy cakes in the cafe for residents and visitors. Leah Lodge will have a special place in our hearts forever.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you so much for your kind words, I will pass them on to the team who will be delighted with your lovely feedback.

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Overall Experience  Overall Experience 1.0 out of 5

Group meeting with senior management regarding dissatisfaction of customer service on many issues. Meeting was managed appallingly, staff were aggressive and bullying ethos towards relatives. Several attendees cried or walked out. Attendees interrupted each other and managers berated relatives for raising
their voices when upset. No care or concern shown towards relatives. Relatives told that if they were not happy, "Then why is your loved one still living here?" Management didn't listen to relatives and were unsympathetic and did not seem willing to change. Residents viewed as 'profit' not human beings.

Reply from Jessica Tettey, Home Admissions Advisor at Leah Lodge Care Home

Thank you for sharing your feedback. We take all comments seriously and strive to ensure our meetings and interactions meet the high standards of care and respect we hold ourselves to. We're sorry to hear about your experience and regret that the meeting did not reflect these values. It's important to note that many other reviews on this website highlight the overwhelmingly positive experiences of our residents and their families and loved ones. We are committed to listening to and addressing any concerns raised by our community. Your feedback is invaluable in helping us improve, and we are dedicated to ensuring a supportive and respectful environment for all.

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Overall Experience  Overall Experience 5.0 out of 5

I was very well looked after by all of the staff, everyone was very friendly and nothing was too much trouble. There was lots of activities and the outdoor space is really lovely. I’m looking forward to my next ‘holiday’ at Leah Lodge

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words, it was a pleasure to have you at Leah lodge. See you soon.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was in Leah Lodge care home in October and overall I was pleased with her 2 week stay. She suffers from dementia and we visited her a couple of times every day and she is well looked after.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words, it was lovely to have mum with us, we hope to see you all again soon.

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Overall Experience  Overall Experience 5.0 out of 5

My father spent 2 months at Leah Lodge for respite. He has advanced Parkinson's and therefore needs quite a lot of help with his daily activities. The care home team were absolutely lovely and cared for all aspects of his needs during his stay. He also enjoyed the activities put on by the activities
team and was able to engage with the other residents as well. The food was also top-notch, and he has been spoilt with 3-course meals which he now no longer gets at home! Additionally, the facilities are very new and also very well adapted to people with mobility issues, such as plenty of seating, handrails etc. This was very helpful for my dad and as he is prone to falls, meant he was able to steady himself and prevent falls.

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Overall Experience  Overall Experience 5.0 out of 5

It is wonderful to know that my mum is being cared for so well. The staff are amazing! So kind and caring! Whenever I visit or ring she is so happy. She especially loves any music or dancing, not so keen on the art activities. But it is great that there is no pressure for her to join in when she doesn’t
enjoy something.

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Overall Experience  Overall Experience 5.0 out of 5

Leah Lodge always pays great attention to detail and record keeping and always responds promptly to any concerns. The staff are caring and very helpful. There is a good range of resident activities and lots of encouragement for friends and relatives to join in. My friend feels safe, happy and cared
for.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words, I will pass this on to the care team who will be so happy for your feedback. We hope to welcome Dad back to Leah Lodge in the future.

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Overall Experience  Overall Experience 5.0 out of 5

The two weeks respite I have spent here in Leah Lodge have been just what the doctor ordered and what I needed. The care home itself is very comfortable, bright and airy. The staff, and carers have been so kind and caring. I cannot speak more highly of them, and I wouldn't hesitate in recommending Leah
Lodge to anyone.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you so much for your kind words, I will pass them on to the team who will be delighted. Keep in touch.

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Overall Experience  Overall Experience 5.0 out of 5

My father spent three years at Rectory Court in Blackheath and then his last few months at Leah Lodge Care Home, the sister home for those with greater needs.
The staff were unfailingly kind and considerate, as well as highly professional and made Dad's last years so much better than they could have
been. His wife and sons are enormously grateful.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

It was our pleasure to take care of him for the last years of his life. I will pass your lovely comments to the team who will be so pleased.

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Overall Experience  Overall Experience 5.0 out of 5

My friend, who was suffering from an incurable brain tumour, moved into Leah Lodge for a period of respite care in early December 2023. From our first contact with staff there, everyone was helpful, considerate and professional, making the whole process far easier than it might have been.
All of the
care staff were exceptionally friendly, caring and professional, going out of their way to get to know my friend and understand exactly what she needed. Throughout her stay, senior staff communicated on an almost daily basis and always replied to emails and phone calls within a few hours.
In early January, when it became clear that there were no further treatment options, the level of care she received was amazing. I cannot imagine a better place to spend the last months of one's life. And when she died in mid-February, again everything was handled brilliantly. Thank you all so much.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you so much for your kind words, it was our honour to care for your friend. Your kind words will mean the world to our Leah Lodge team.

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Overall Experience  Overall Experience 4.0 out of 5

Very welcoming and friendly. This was for two weeks of respite care. Had visited beforehand and was impressed by the room, surroundings and staff. Thankful that we have somewhere to go to in future.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you so much for your kind words; I will pass this on to the team at Leah Lodge, who will be delighted with the feedback.

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Overall Experience  Overall Experience 5.0 out of 5

Our mother had a four week stay at Leah Lodge recently. The care, kindness, and compassion we experienced were excellent throughout. The building and gardens are immaculate and very peaceful. All the staff are approachable, friendly, and kind. Mum loved the food too. It was so reassuring to know she
was safe and well cared for.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words, it was a pleasure to have Mum at Leah Lodge and we hope to welcome her back in the future.

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Overall Experience  Overall Experience 5.0 out of 5

I find the entire team to be friendly, approachable and kind. Leah Lodge has good energy and overall residents seem engaged and happy. Food is healthy and varied and there are many activities that residents can do if they want to take part in. I highly recommend Leah Lodge for family members with stage
5 or above dementia. The team manage a very challenging situation with a smile and kind words. The stand-out point for me is the lack of agency staff used.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words, we will pass this on to the team who will be delighted

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Overall Experience  Overall Experience 5.0 out of 5

I was so impressed with the way the staff at Leah Lodge helped settle my mum into her new home. As a 90-year-old with dementia it could have been traumatic for her, but all the staff have been intuitive, good humoured and gentle with her, and have been reassuring to her family members throughout the
process.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words, we will pass this on to the team who will be delighted.

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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Leah Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.789 for Leah Lodge Care Home is calculated as follows: ( (435 Excellents x 5) + (56 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 508 Ratings = 4.789

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Leah Lodge Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (9)

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Meet the Team (6)

Sue

Sue Hill

Job Title: General Manager

What I do:
I am the General Manager of Rectory Court and Leah Lodge, as such I have the overall responsibility of the homes with the support from my team. My role can vary from day to day and no two days are ever the same.


My experience:
I have been working in the care industry for over 30 years, starting as a care assistant, then going back to further education to become a manager first for Suffolk County Council and then into the private sector. I have a passion for Dementia care and hold an advanced Dementia training qualification in addition I have a Dementia mapping qualification which I undertook with Bradford University.


About me:
I am have been married for over 30 years to Adrian a teacher, I have two sons Tim and Tom both currently studying at university. I am a highly competitive person who likes to succeed.


I love to shop and find a bargain!

Angela

Angela Delarmente

Job Title: Deputy Manager

Joined: 2019

What I do:


I oversee the running of Leah Lodge alongside the Manager. It's our ethos to make it a family-feeling home where everybody is welcome.

My Experience:


I have been a Registered Nurse for 29 years with varied experience in elderly care, which covers Clinical Nursing in a 300-bed hospital, Occupational Nursing, Private Nursing and Nurse Manager roles.


I have been with Cinnamon for 4 years now as a Care services Manager/ Deputy Manager role which allows me to make a difference to the people we care for and work with.

About Me:


I have been happily married for 24 years and have two beautiful daughters. Reading is the best form of relaxation for me, and my happiest time is when I explore new places and foods with my family.

Jessica

Jessica Tettey

Job Title: Home Admissions Advisor

Joined: 2019

What I Do:


I am Home Admissions Advisor for both Leah Lodge and Rectory Court. I started with Cinnamon in 2019.


I help families and potential residents through their journey of considering a care home for their loved ones.


I consider it a privilege to be able to advise people on such a difficult and emotional journey.


My Experience:


I have worked in the luxury care sector now since 2015 and my role is a varied and enjoyable one. I am one of the lucky people who loves what I do every day.


Previous to this I was an estate agent, I worked my way through from Accounts Assistant to Lettings and Sales Branch Manager when I left University.


About Me:


I am originally from the Wirral and I moved to London with my husband in 2015 due to his career and have created a lovely life here.


We now have a 7-year-old son and a 5-year-old daughter who keep us busy most of the time. We enjoy going on holiday and socialising with friends whenever we get the chance.

Nancy

Nancy Johnson

Job Title: Administrator

I am overjoyed to be part of the Leah Lodge team. I am really excited to watch this home be successful and most of all see the residents be delivered excellent care and live in the luxury accommodation we offer.


Being part of the team from the beginning gives me great pleasure in getting to know the residents and their families and show the pride and passion we hope to deliver to Leah Lodge at all times.


My working background has been working within the care industry for just over 4 and half years now having varied roles. These range from working in the Support Office delivering general support to the homes when they were under pressure, completing payrolls, purchase ledger, sales and finance. Whilst completing these varied roles the best part is being out visiting the homes, helping the employees and mainly caring for the residents which is what brings me to work as an administrator at Leah Lodge.

Cherrie

Cherrie Williams

Job Title: Head of Housekeeping

I am proud to be Head Housekeeper in Leah Lodge.


I have over 12 years’ experience in a care home environment and before that in 4-5 star hotels.


Myself and my highly-experienced team, are really enjoying making sure that very high standards are maintained, so that residents, visitors and staff have a clean, safe, welcoming environment to live in, visit and work.


I enjoy music, eating out and walking my dog Edna.

Charmaine

Charmaine Taylor

Job Title: Head Chef

Joined: 2017

What I Do:
I’m the head chef here at Leah Lodge I started as a 2nd chef at Rectory Court and was delighted to become Head Chef; my role now is to work closely with my team and all our residents to provide a nutritional and healthy menu with the odd treat. I liaise with our residents to find out their likes and dislikes and provide an alternative meal of their choice if they wish. Me and my team will always aim to please and provide a good dining experience.


My Experience:
I have 6 years of experience working in catering and have enjoyed every moment, learning new things all the time. I have a BETEC level 2 in hospitality and catering and an NVQ level 2 in kitchen services and food safety.


About Me:
When I’m not working I spend time with my three sons and visiting my family, I like socialising with my friends and having a good meal out with somebody else cooking.

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