Cedar Mews, Leicester, Leicestershire
Cedar Mews, Leicester, Leicestershire
Cedar Mews, Leicester, Leicestershire

Cedar Mews is a purpose-built 73 bed care home located in the heart of a thriving community in west Leicestershire. With it’s fantastic design, finish and first-class facilities the home enables residents – whether short stay or permanent – the opportunity to continue living well whilst benefitting from incredible care.

Passion for caring, sociability, activity and maintaining high standards across the board mean that Cedar Mews is the ideal place for your loved ones to enjoy life, good food, have fun and feel a part of a family.

The team at Cedar Mews do not just talk about good care and good living – they make it happen.

Group: Cinnamon Care Collection

Person in charge: Helen Cooke (Manager)

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 72 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Admission Information: Ages 45+.

Single Rooms: 72

Rooms with ensuite WC: 72

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Cedar Mews: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

10 Cedar Mews has a Review Score of 10 (9.967)

The Review Score of 10 (maximum of 10) for Cedar Mews is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Cedar Mews in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 18 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.967 for Cedar Mews is calculated as follows: ( (207 Excellents x 5) + (7 Goods x 4) ) ÷ 214 Ratings = 4.967

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Cedar Mews is based on 18 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.4 positive Reviews (72 registered maximum number of service users ÷ 5). 18 Reviews ÷ 14.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    18
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cedar Mews?

  • Extremely LIKELY
    18
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cedar Mews

  • Daughter of Resident/Service User
    5
  • Friend of Resident/Service User
    4
  • Resident / Service User
    3
  • Granddaughter of Resident/Service User
    2
  • Sister of Resident/Service User
    2
  • more

I have just arranged for my father to have his third stay at Cedar Mews for respite care. We are very pleased with the care dad has received. The staff are very friendly and professional and dad is very settled when he stays at Cedar Mews. When he comes home he is more engaged and he benefits from the company of the other residents.

The home itself is fitted out to a very high standard and it is always a pleasure to spend time there when I visit.
It’s a real home from home and my mum really benefits from the break in caring for my dad knowing that he is settled, happy and very well cared for.

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Words cannot say how please I am that my friend has chosen Cedar Mews.
Always a warm welcome and lots of activities going on throughout the day and the food WOW, it's more like eating in a fine dining restaurant.
The care is excellent always someone to hand to help if needed and only a buzzer away and my friend still has her independence without the home chores we all have to endure.

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Everything is excellent. Food is very good and i am eating things I would never eat at home. Staff are great. I would come here full-time after coming for three weeks respite.

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visited a dear friend at Cedar Mews and from walking into reception I was greeted with a smile and offered a fresh coffee and a freshly made cake from the coffee shop all baked in house.
I was very impressed with all the staff they all greeted me with a smile and all looked so happy doing their day to day jobs.
The building looked very well kept and the gardens are becoming established.
My friend of over 30 years looked very happy and well (the best I've seen him in years ).
Before he moved in he was at the end of his life but now after 3 months he has started to live again, he is loving the food and the bar nights on a Friday.
The care is exceptional and the whole place is more a hotel feel than a care home.
I'm very impressed with the whole set-up from décor, staff, management, food .etc.
Very well done.

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

This was my first time as a respite resident for 10 days in Cedar Mews.
My first experience was very good. The members of the management were extremely helpful in every way and always on hand to help you. The care workers were excellent, very experienced and understanding of my needs. The food was very good. I would recommend this place to anyone.

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My wife entered Cedar Mews for 1 week to give me some respite. This is a 5 star facility with staff to match. In fact, it is probably the best care home in the country (in my opinion).
It is a brand new facility. The care and compassion shown to my wife was second to none, in fact, she has been back on a day basis which gives me a rest and the peace of mind to know she is being properly cared for.
The quality and choice of food is exceptional. I would urge anyone looking for a top class care home to go and visit, you will be amazed.

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum moved in there 5 weeks ago and couldn't be more happy. Staff are great, food, cleaners and everything else is brill.

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are lovely, the home is lovely, the food is lovely, the other residents are lovely!! My friend has been in Cedar Mews for a few weeks respite and loved every minute - she can't wait to go for her next 'holiday' there!!

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very friendly and welcoming, all the staff do an amazing job at both caring for residents and making visitors feel welcome.
Couldn't ask for any more from Cedar Mews. The quality of care and facilities is outstanding and the staff are so lovely and supportive to the residents and also the family too.

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From day one and the initial meeting with staff members, I had an extremely good feeling about the whole being of the place.
The welcome was warm and genuine not only to my sister but myself too.
Nothing is too much effort for any staff member.
They show a keen interest in all things connected to the folk for whom they care.
I can only envisage it going from strength to strength and wish them well.

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend has been in Cedar Mews for the last month or so and wow what a difference I can see in him. That atmosphere and care delivered are so good that he has gained weight and confidence and is enjoying being social again. I cannot thank the staff at Cedar Mews enough or praise the care levels enough - when can I book a room!!

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

While my dad was at Cedar Mews, he was treated like a king. He had previous trust issues with carers but at Cedar Mews they took this on board worked with him and he overcame this. The care he got at Cedar Mews was outstanding. Nothing was ever too much trouble for any staff member. I am so thankful to everyone there for looking after dad so well.

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Partner looks forward to his day at Cedar Mews each week, and he returns full of praise for the welcoming friendly care received in most comfortable surroundings, the company of friends, and the excellent food served.
This is so reassuring to know for me as his carer, and enables me to enjoy my day off, knowing how very well he is cared for.

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum said she would never go into a care home. We searched for a long time and then brought mum to see Cedar Mews. Mum's whole attitude changed from the first visit, they asked about mums requirements and they also asked questions about how mum felt about going into the home and put her at ease. The way she has been treated is marvellous, no one could ask for more, everyone there genuinely cares for the residents. It is more like a big happy family. The warm friendly atmosphere captures you when you arrive. Mum is extremely well looked after and is doing more now than she was when she lived in her own home. They fully understand mums needs and medications, and always help with any queries or concerns I may have. I have told so many people about that outstanding care and facilities. I know my mum is proud to call Cedar Mews her home

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is so happy in her new home.
She absolutely loves it and is enjoying all the attention she is getting. The food is superb - a top class chef. Everyone here is lovely and so welcoming to me too. I wish I could move in!
The staff can't do enough for my mother. They are all so caring not only the care staff but also all of the management, staff have obviously been cherry picked. Fantastic and tasteful décor.

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband and I have just spent one week in respite at the above home. I have just had a knee replacement and my husband has dementia. The care we have been given has been wonderful. The staff couldn't have been more helpful. This is a very happy place. I cannot give them enough praise! If needed I would certainly come back here. Five star all the way.

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister has Parkinson's disease which made living alone increasingly difficult, but she wanted to retain her independence for as long as possible. So, when she did eventually move to Cedar Mews, a new home just opening, we were anxious about how she would settle. We need not have worried as all the staff made great efforts to make her feel welcome and throughout the home, there is a pleasant atmosphere of care and consideration. I have nothing but praise for the staff and facilities and, although the number of residents is destined to increase, I believe that the high standard of care that my sister has experienced so far will be mentioned.

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandad went in for a weeks respite. The care he received was exceptional. Nothing he asked for was to much trouble. They even wrapped him up and took him out to the bookies. As this was something he always used to do when he was able to. The staff, the home, the food everything about Cedar Mews is excellent, warm and welcoming. Well done guys, grandad has already told us he's coming back for a "holiday" again soon.

How likely would you be to recommend Cedar Mews? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2016

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