Grampian Court Care Home

Grampian Drive, Peterlee SR8 2LR
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Top 20 carehome certificate
9.9 215 Reviews
  • Grampian Court Care Home, Peterlee
Grampian Court Care Home, situated in the friendly town of Peterlee, supports older people to lead their best lives with personalised residential and residential dementia care.

This warm, welcoming home offers a choice of several comfortable sitting rooms and dining areas, as well as its own hair and beauty salon and café. The lovely landscaped garden, which is looked after by residents and is a great place to relax in the warmer weather.

The catering team at Grampian Court understands the nutritional needs of older people and creates delicious meals which can be enjoyed in the spacious dining areas which provide a welcoming space to enjoy meals with fellow residents, or family and friends.

From care assistants to wellbeing coordinators and chefs, each and every member of the professional care team is there to support residents as they settle in to life at the home. They take time to learn about each resident’s hobbies and interests to design a comprehensive activity programme with something for everyone to enjoy. So whether they prefer enjoying some peace and quiet, engaging with the enriching activities programme or spending time with the Peterlee community, residents are supported to continue to enjoy the things they love most.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1231

These prices are only a guideline, please contact Grampian Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Emma Brown (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (57)

Parking

  • A large car park is located at the rear of the building for relatives, friends and guests.

Grampian Court Care Home Reviews (215)

9.9

Grampian Court Care Home has a Review Score of 9.9 (9.872) out of 10, based on 25 reviews in the last 2 years.
Over all time Grampian Court Care Home has 215 reviews.

Overall Experience
  • 200
  • 15
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Date Published
  • 215
  • 5
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  • 25
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Reviewer Connection to Grampian Court Care Home
  • 75
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  • 15
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  • 10
  • 7
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  • 3
  • 2
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  • 1
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Total of 215, showing 81-100
Review from Patricia B (Daughter of Resident) published on 19 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam is very happy here. Care excellent. Food excellent. Activities excellent. No complaints at all.
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Review from Carolyn M (Daughter of Resident) published on 19 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Family think this is very good. Staff are excellent keeping my mother very safe while in lockdown with Covid-19.
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Review from Jodie B (Granddaughter of Resident) published on 19 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Grandfather is well looked after especially during Covid-19.
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Review from Mark W (Son of Resident) published on 19 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff for their work and caring during this trying time. They should be more appreciated by the government and again thank you for your great work.
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Review from F W (Resident) assisted by family/friend published on 16 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with everything the home provides; i.e, staff, meals and accommodation.
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Review from Helen B (Daughter of Resident) published on 5 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my father has come to Grampian Court his care has been outstanding. The staff are so attentive and amazing. They not only care for his daily needs but recognise when he is becoming unwell and needs hospital admission. He is always well turned out, well-kempt and well-fed. O would not hesitate
to recommend this care home.
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Review from Rubin K (Son-in-law of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is as comfortable as we have seen her in the three years she has been at Grampian Court, involved in activities (art, crafts and dancing), it is engagement with others that Mum likes as she gets loads of that (staff and other residents) here. A lovely place which is ideal for her at this time of
her life.
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Review from P H (Friend of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grampian Court is doing a wonderful job looking after our friend. She is kept busy doing crafts and chair exercise. We think she is content.
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Review from L E (Daughter of Resident) published on 14 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, every member of staff have a smile, nothing is a bother to them. Would book a room myself.
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Review from J D (Friend of Resident) published on 14 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home would be a pleasant place to live when you can no longer live unsupported. It's the best one I've seen. It smells nice and is beautifully decorated and has a secure door entry system. My friend looks cared for. Her hair looks nice and she enjoys the food. She was looking forward to an
afternoon of music from a visiting musician. The staff were very kind and caring.
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Review from E B (Daughter of Resident) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grampian Court is a care home that is exceptional in every aspect. The building, the staff, the facilities, the care, entertainment etc.
My dad has been a resident for 2 years and he is cared for by a team of people that treat everyone as they want to be treated.
They show the utmost respect and
dignity for a vulnerable group of adults who have, at times, challenging behaviour. As a family, we visit for a good number of hours every day and see first hand just how much devotion is given and we have never once seen or heard anything untoward. Well done Grampian Court, a care home that stands out.
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Review from B H (Son of Resident) published on 13 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very friendly.
Always plenty going on for residents.
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Review from J H (Daughter-in-law of Resident) published on 6 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Grampian Court is a very welcoming care home. The staff are always helpful and caring. Nothing is a bother to them. The entertainment for the residents is first-class, keeping them happy.
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Review from L H (Granddaughter of Resident) published on 6 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are absolutely fantastic with my Grandad. Always on hand, if we need anything and always happy to answer any questions asked.
My Grandad seems very settled and comfortable now within his surroundings, thanks to the fantastic team, who support and look after him.
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Review from L O (Daughter of Resident) published on 4 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in this home for two years. She is extremely happy as are we, with the care she receives.
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Review from T H (Daughter of Resident) published on 5 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has really enjoyed the music today, organised by a certain staff member. The entertainment is great, and the residents enjoy it. Dad said, " it was the best band in the area". Loads of things going on for the resident to enjoy and pass the time.
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Review from S W (Son of Resident) published on 27 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very well cared for and is happy in her new environment.
She is encouraged and takes part in all the activities and enjoys this very much. Overall, we are all very happy with Grampian Court Care Home, and all the hard-working staff make Mum's later life years a joy. Thank you so much.
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Review from A C (Daughter of Resident) published on 27 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam has been here for four weeks, and the care she has been given is brilliant. The activities are well planned and always enjoyable. The rooms are clean and well equipped.
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Review from A C (Daughter of Resident) published on 27 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly atmosphere and family always feel welcome.
Mam smiles and seems comfortable.
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Review from J W (Sister of Resident) published on 31 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So impressed, can't get over the standard, absolutely beautiful. Had a good look around, the staff were very helpful.
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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Grampian Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.872 for Grampian Court Care Home is calculated as follows: ( (260 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 296 Ratings = 4.872
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grampian Court Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (1)

Emma

Emma Hume

Job Title: Home Manager

“For me, kind care is creating a homely environment where everyone feels respected, comfortable and content.”


As a dedicated healthcare professional, Emma has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked for HC-One for many years, Emma closely shares the company’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Grampian Court.


When asked what she enjoys most about her role, Emma remarked:


“I just love that no two days are ever the same, every day can be a new experience.”


Outside of work, Emma enjoys spending quality time with her two children, family and friends.


If you would like to find out more information about Grampian Court, Emma has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grampian Court Care Home to verify any information. View our terms and conditions. Grampian Court Care Home has an Enhanced Service - more info.