Grampian Court Care Home

Grampian Drive, Peterlee SR8 2LR
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9.9 224 Reviews
  • Grampian Court Care Home, Peterlee
Grampian Court Care Home, situated in the friendly town of Peterlee, supports older people to lead their best lives with personalised residential and residential dementia care.

This warm, welcoming home offers a choice of several comfortable sitting rooms and dining areas, as well as its own hair and beauty salon and café. The lovely landscaped garden, which is looked after by residents and is a great place to relax in the warmer weather.

The catering team at Grampian Court understands the nutritional needs of older people and creates delicious meals which can be enjoyed in the spacious dining areas which provide a welcoming space to enjoy meals with fellow residents, or family and friends.

From care assistants to wellbeing coordinators and chefs, each and every member of the professional care team is there to support residents as they settle in to life at the home. They take time to learn about each resident’s hobbies and interests to design a comprehensive activity programme with something for everyone to enjoy. So whether they prefer enjoying some peace and quiet, engaging with the enriching activities programme or spending time with the Peterlee community, residents are supported to continue to enjoy the things they love most.
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Care Provided by Grampian Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1311
  • Self-Funded Residential Dementia Care: from £1348
  • RESPITE Self-Funded Residential Care: from £1311
  • RESPITE Self-Funded Residential Dementia Care: from £1349

These prices are only a guideline, please contact Grampian Court Care Home to find out the exact price for your requirements.

Contact Grampian Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Grampian Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Emma Brown (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (57)
  • Single Rooms with Ensuite Wet Room (57)

Parking

  • A large car park is located at the rear of the building for relatives, friends and guests.

Grampian Court Care Home Reviews (224)

9.9

Grampian Court Care Home has a Review Score of 9.9 (9.859) out of 10, based on 31 reviews in the last 2 years.
Over all time Grampian Court Care Home has 224 reviews.

Overall Experience
  • 208
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Date Published
  • 224
  • 10
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  • 31
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Reviewer Connection to Grampian Court Care Home
  • 81
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  • 15
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  • 11
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  • 10
  • 7
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  • 3
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Total of 224, showing 121-140
Review from David J (Friend of Resident) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited several local care homes this one looked by far the best. Six months later this proved to be an excellent decision. The home is extremely well run by a dedicated and caring professional staff.
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Review from Joan M (Cousin of Resident) published on 16 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the second time we have managed to get here to visit.
It is a most impressive place.
We have known others! Nowhere near as good.
Excellent welcome.
Security checks A1 this morning.
We have even been given a cup of tea.
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Review from Geoff H (Friend of Resident) published on 15 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Grampian Court is a fantastic modern care home - one of the best I have visited with a very professional and caring staff.
If I had to be admitted to care in future years, I would certainly wish to be in this facility.
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Review from Marie B (Daughter of Resident) published on 14 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent treatment/care for my mother. I have no complaints.
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Review from Anne M (Daughter of Resident) published on 13 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad settled into Grampian Court Care Home quickly. He is starting to make friends.
Staff appear friendly and attentive.
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Review from J M (Granddaughter of Resident) published on 13 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, lively and welcoming. Much better than a more medical setting.Very homely.
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Review from S C (Grandson of Resident) published on 13 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly and helpful staff. Lovely atmosphere between the residents.
Clean and homely - everyone seemed very happy and well looked after.
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Review from Sandra C (Sister of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention my sister has received is first class. She has progressed from never her room to slowly joining in the activities. Thanks to the activities lady.
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Review from Dawn C (Daughter-in-law of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely smart care home, staff and residents always seem happy and friendly.
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Review from April C (Daughter of Resident) published on 2 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The standards are very high at Grampian Court. The staff are always patient and helpful and treat mum with kindness and respect.
The accommodation is beautiful, clean and modern with good facilities and the food very good.
Mum has settled well with the help and support from staff. Thank you.
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Review from J K (Daughter-in-law of Resident) published on 2 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has been in for approx 18 months. The staff are extremely friendly, helpful and treat her with dignity and respect.
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Review from Tina B (Daughter of Resident) published on 2 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've always found the home and staff to be very efficient and always clean. Staff very friendly and helpful.
My dad is very happy here and all of his family are happy for him to be cared for there as well.
We have no complaints at all.
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Review from Kate W (Granddaughter of Resident) published on 2 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and welcoming. Always asking if you wanted a drink and making conversation. Lovely home to be in.
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Review from Les K (Son of Resident) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grampian Court Care Home has provided excellent care for my mother for the past 18 months. I am pleased that Mam is looked after by a confident, friendly, well-trained staff in such a secure, comfortable, warm environment. Recently Mam's 90th birthday was celebrated at Grampian and the staff provided
an excellent buffet that was enjoyed by all friends and relatives.
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Review from Carole R (Daughter of Resident) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam enjoys living at Grampian Court she gets well looked after and is regularly stimulated with activities.
The staff are all very approachable and willing to help with any problems.
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Review from David C (Son of Resident) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Clean bright modern home and ample parking for visitors.
The range of events for residents. A hairdresser visits every week and dance aerobics trainer too.
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Review from Sheila M (Niece of Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly, family members are made welcome. A record of events with photographs was an excellent idea as aunt had no memory of the activities she has been involved with. Grampian Court is very clean and has a pleasant homely feel with a lovely atmosphere,
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Review from Ann B (Daughter of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is fantastic. The staff are helpful and kind. My mother thinks the world of her carers. Today I stayed and had lunch with my Mam, it was a lovely experience.
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Review from Jane C (Friend of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always enjoyed a visit here.
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Review from Susan M (Friend of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always made welcome and encouraged to join in with the residents activities. Rooms are very tidy but could do with an additional chair for visitors.
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Current Review Score: 9.9 (9.859)

Overview of Review Score

The Review Score of 9.9 (9.859) out of 10 for Grampian Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.859 for Grampian Court Care Home is calculated as follows: ( (324 Excellents x 5) + (39 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 369 Ratings = 4.859
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grampian Court Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (1)

Emma

Emma Hume

Job Title: Home Manager

“For me, kind care is creating a homely environment where everyone feels respected, comfortable and content.”


As a dedicated healthcare professional, Emma has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked for HC-One for many years, Emma closely shares the company’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Grampian Court.


When asked what she enjoys most about her role, Emma remarked:


“I just love that no two days are ever the same, every day can be a new experience.”


Outside of work, Emma enjoys spending quality time with her two children, family and friends.


If you would like to find out more information about Grampian Court, Emma has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grampian Court Care Home to verify any information. View our terms and conditions. Grampian Court Care Home has an Enhanced Service - more info.