Kingsclear

Park Road, Camberley GU15 2LN
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9.8 74 Reviews
  • Kingsclear, Camberley
Kingsclear Care Home is situated in the affluent suburb of Camberley, providing quality residential, nursing and dementia care for 90 residents on a permanent and short stay basis.

Kingsclear offers first-class facilities and accommodation, allowing residents to feel welcome, relaxed and secure whilst also enjoying an active and independent lifestyle. If you’re a little unsure of what type of care is needed, or would like to move in as a couple, they’re happy to help with the details.

Luxuriously furnished with a cosy feel with various lounges which are perfect for socialising, to a cinema room, bistro area and hairdressing salon, there’s plenty to keep residents engaged. The home is surrounded by beautifully landscaped gardens with several rooms on the lower ground floor having access to the gardens from their private patio areas. Kingsclear's team is devoted to helping people live fulfilling lives and maintaining their independence, with the freedom to spend each day as they choose.

Through specialist dementia training, staff are able to create an inclusive environment for all residents where they have access to engaging and meaningful activities.
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Care Provided by Kingsclear

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 97 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1700
  • Self-Funded Residential Dementia Care: £1600 – £1700
  • Self-Funded Nursing Care: £1850 – £1950
  • Self-Funded Nursing Dementia Care: £1850 – £1950
  • RESPITE Self-Funded Residential Care: from £1850
  • RESPITE Self-Funded Residential Dementia Care: from £1850
  • RESPITE Self-Funded Nursing Care: from £1950
  • RESPITE Self-Funded Nursing Dementia Care: from £1950

These prices are only a guideline, please contact Kingsclear to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Robert Cook (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (97)
  • Single Rooms with Ensuite Wet Room (97)

Visiting

  • The homes open visiting policy helps residents and loved ones share visits at the times that are most convenient for them.

Parking

  • Onsite parking is available

Kingsclear Reviews (74)

9.8

Kingsclear has a Review Score of 9.8 (9.756) out of 10, based on 30 reviews in the last 2 years.
Over all time Kingsclear has 74 reviews.

Overall Experience
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  • 7
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Date Published
  • 74
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Reviewer Connection to Kingsclear
  • 26
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Total of 74, showing 1-20
Review from J T (Daughter of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is remarkable, my dad was in another home, but this by for the best. The home manager and his team, really look after my mum, her health has improved somewhat. The food is nice and there is so much variety with activities. Such a wonderful place, thank you everyone.
Reply from Stuart Lamacraft, On behalf of the team at Kingsclear
Thank you for sharing such kind words about Kingsclear. We are delighted to hear that your mum has settled in so well and that her health has shown improvement since joining us. It's wonderful to know…read more
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Review from D F (Friend of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a welcoming atmosphere. As soon as you step in to the home, there is a lovely smile from the reception lady. She then took me to find my friend. Showing me around en route. I worked here in the late 1970s as a girl guide volunteer and again 1980 prior to training as a nurse. All the staff
seemed so happy, friendly. A really lovely atmosphere and so different from some homes I've worked in. I was able to get refreshments for me and my friend and we had a lovely afternoon sat in the garden. I'd really recommend this lovely home to anyone looking for a short or long erm break.
Reply from Stuart Lamacraft, On behalf of the team at Kingsclear
Thank you for your wonderful review and for sharing your personal connection to Kingsclear. It's lovely to hear that the warm, welcoming atmosphere you experienced decades ago is still felt today.…read more
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Review from Angela D (Wife of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
PLUMBING: Cold Tap broken in the food service area. Dirty plates and cutlery left for ages in the sink
Taps in my husbands bathroom too small for the basin. Bathroom not checked frequently enough CLEANLINESS: .Urine left on the floor. Floor is not cleaned properly shoes stick to the surface when walking
across it. Hence strong smell of urine.
HEATING: No air conditioning, in the room, difficulty leaving the patio windows open. Resident lays in blazing hot sun without the curtains being pulled for shade.
During the hottest of days no ice cold drinks, ice lollies were offered.
MEALS: Food is terribly wasted. My husband who requires a little help e.g. needs explaination as to what is on his plate and some help with his cutlery is not given. Home care's cutlery large and cumbersome. Water jugs are not changed frequently.
LAUNDRY: Towels are not always available in the bathroom. Paper Towel holder not always filled. The flat sheets slip off showing the bare mattress.
SUMMARY: Sadly residents are left for ages and communication is poor between the different teams.
Reply from Nicole Howarth, on behalf of the team at Kingsclear
I'm very sorry to hear about the concerns you've experienced regarding your husband's care and our facilities. We understand that you are in close contact with the home's management team, who are…read more
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Review from Paul B (Son of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very well-run care home, where the staff actually seem to have the residents' best interests at heart. The place is kept spotlessly clean, and the catering is exceptionally good. I moved Mum to this home from another and am very glad I did.
Reply from Harry O'Brien, on behalf of the team at Kingsclear
Thank you for your lovely feedback, Paul, we're so happy that you chose Kingsclear and so grateful for your trust in our team, who all work so hard to maintain these high standards so your kind words…read more
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Review from Ronald H (Husband of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a pleasant visit with my wife. Cannot fault it in any way.
Reply from Harry O'Brien, on behalf of the team at Kingsclear
Thank you for your lovely feedback, we're so glad to hear that you and your wife have been enjoying your time together here, it's wonderful to have you both as part of our community!
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Review from C K (Sister of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The place is spotless, bright and welcoming. Sadly, the only negative thing is the very strong smell of urine in the corridor on floor one when you exit the lifts. I have visited 3 times and it has 'presented' every time.
Reply from Home Manager, Home Manager at Kingsclear
Thank you for your feedback, we appreciate you raising this concern with us. Our housekeeping team are very thorough and carry out regular deep cleaning, including weekly carpet cleaning, however,…read more
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Review from T D (Daughter of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love this care home. All the staff go above and beyond. The manager is so approachable. The care givers are amazing. Shout out to a particular member of staff.
All the office staff are great too. Always happy to help. Love them all. :) x
Reply from Rob Cook, Home Manager at Kingsclear
Many thanks for taking the time to leave us a review and for your lovely comments about our home and team at Kingsclear, we are always here to help and support. Your comments have been passed on to…read more
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Review from M H (Sister of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the activities on offer. They are varied and interesting. I like that there are many visitors, for example, singers, dancers who are very professional and fun. The carers are kind and friendly. The cleaning staff are lovely, as is the receptionist. There is a lovely atmosphere,
and I visit my sister virtually every day. I am made welcome and enjoy myself!
Reply from Home Manager, Home Manager at Kingsclear
Thank you so much for your review, we're so pleased that you've gotten to see all the fun activities and events we host and get to know our lovely team. It's great to hear that you feel welcome at…read more
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Review from Marina H (Friend of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A beautiful setting and superb facilities.
The restaurant food is exceptional and delicious.
The cafe is a good place to meet up and have a cuppa.
Our friend is a resident and we stayed for about 4 and a half hours as we had lunch and then afternoon tea with hot cross buns that we brought from home
Would highly recommend this Residential Care Home
Reply from Home Manager, Home Manager at Kingsclear
Thank for your lovely review, we're so glad to hear you enjoy spending time at Kingsclear, it's a pleasure to have you! It's so important to us that our residents' loved ones can feel a part of our…read more
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Review from C W (Son of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Kingsclear are friendly, helpful, and kind, both to residents and visitors. Communication relating to Mum's needs and care planning is very good. I feel confident that Mum is well cared for and safe, so I am pleased that we have been able to make Kingsclear Mums home.
Reply from Home Manager, Home Manager at Kingsclear
Thank you so much for taking the time to write us such a positive review, we're so proud of our wonderful team and the care and kindness they devote to our residents and it means a lot to us when…read more
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Review from N L (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has just benefited from a second stay at Kingsclear. He last stayed for a week's respite in July and this time it was very last minute as we had a family medical emergency and so needed him to be cared for at short notice. The manager responded very quickly to our request and my dad was very
happy to have another stay at Kingsclear. The staff were so welcoming and my dad was amazed and delighted that so many of the staff remembered him!
As a family, we felt very happy knowing that all his needs were met. He has Parkinson's and has quite a regime of medication but this was all dealt with very professionally by a particular staff member. My dad loves his food and had nothing but praise for all his meals and we, as a family, felt that the refreshment station provided in reception was a lovely touch and made it more like meeting in a coffee shop, than a facility!
Kingsclear is a lovely place with great grounds and kind and caring staff!
Reply from Home Manager, Kingsclear at Kingsclear
Thank you so much for writing us such a lovely review, it was great to have Dad back with us and it's wonderful to hear that he had such fond memories of his stay in July. We really appreciate your…read more
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Review from T S (Son of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my Mum became a resident in January 2024. I have nothing but praise for Kingsclear.
All of the team I deal with are very friendly, keep me informed, and provide a superb level of care for her.
Reply from Home Manager, Home Manager at Kingsclear
Thank you for sharing your lovely review with us, we're delighted to hear that our team have left such a positive impression with you and we hope that Mum is enjoying her home at Kingsclear! It's our…read more
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Review from V O (Daughter of Resident) published on 24 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have both been in the care home for a few years now and we have been very pleased with the care and support they have both received but even more so yesterday when my father passed away. The nurses and staff were absolutely amazing! So very kind, caring, and considerate to my father, and
even though he wasn't conscious they were talking to him telling him what they were doing, and being very gentle with him. They were also so kind and supportive to us siblings and even more so once my father passed.
Their compassion was very touching and I couldn't have wished for my father to have been in any better care. So a big thank you to all who were involved, you brought light to our very dark day.
Reply from Harry OBrien, Marketing Executive at Kingsclear
Thank you so much for your incredibly moving words, we are so sorry for your loss and all our thoughts are with your family. Your parents have been much loved members of the Kingsclear family and your…read more
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Review from D L (Daughter-in-law of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving my Mother-in-law to Kingsclear her life has changed dramatically. Before, she would not be encouraged to leave her bed or take part in any activities. The staff didn't really even get to know her as a person. Within 3 days of being at Kingsclear she has had a shower, taken part in arts
and crafts, made lots of new friends and has a new lease of life. The staff has been absolutely amazing. All so friendly and genuinely lovely. She hasn't once mentioned her old flat (which used to be daily before). I can't thank everyone enough for all they have done, even just in the last two months. The food is also delicious!
Reply from Home Manager, Home Manager at Kingsclear
Thank you so much for your wonderful review, the transformation we've seen in your mother-in-law is so inspiring and we're honoured to have helped her to gain a new lease of life. We're sorry that she…read more
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Review from Valerie D (Friend of Resident) published on 10 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited our friend for coffee and was pleasantly surprised at how really comfortable and beautifully furnished it was. The staff were very helpful and we were made welcomed and enjoyed a very pleasant coffee morning with our friend, who seems very happy there.
Reply from Home Manager, Home Manager at Kingsclear
Thank you so much for leaving us such a wonderful review, we're glad to hear you enjoyed your visit to Kingsclear and felt welcomed by our lovely team. We're delighted that your friend is so happy -…read more
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Review from M C (Daughter of Resident) published on 4 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Kingsclear for over a year now and she has gone from strength to strength. Very happy with the care provided and she has made many friends. The care team go above and beyond. The home is very clean with a very warm atmosphere.
Reply from Home Manager, Home Manager at Kingsclear
Thank you so much for your review, M, we're overjoyed to receive such wonderful feedback. It's an absolute pleasure caring for your mum and it's so lovely to see her making so many friends and…read more
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Review from M D (Daughter of Resident) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express how wonderful this care home is, we feel very lucky to have our family member at this home. All staff are so friendly and very attentive. What makes it even more special is nothing is too much trouble.
Reply from Home Manager, Home Manager at Kingsclear
We really appreciate your feedback, M, our team will be delighted to hear your recognition of their dedication.
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Review from V H (Daughter of Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, large rooms, clean, light and airy. Day staff are excellent, sometimes agency staff at night are less experienced.
Reply from Home Manager at Kingsclear
Thank you for your review; we're glad you like our home. We'll pass on your feedback onto the team.
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Review from Jo A (Daughter of Resident) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mother was very poorly and went into Kingsclear initially for respite. She was made to feel very welcome by all the staff, so much so, she decided to stay. She has a beautiful room, the carers are amazing and the food is so good, that she has put on some weight at last. The fee is standard
for this area, but Kingsclear beats the competition with the extras they lay on such as the activities and the bistro. As a relative, we are also welcomed into the fold by staff and residents alike. My mother is very happy there and the stress of worrying if she is ok on a daily basis has been alleviated. As a family, we are all extremely happy with the whole package and would not hesitate to recommend them.
Reply from Home Manager at Kingsclear
Thank you so much for your wonderful review. It's such a privilege to care for your mother, and we're so glad it has alleviated some stress for you and your family. Our team will be touched to hear…read more
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Review from Mary-Anne M (Daughter of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mother entered Kingsclear, she was very poorly, following an operation and period of time in hospital. Immediately the staff made her feel welcome and cared for. She had lost weight in the period up to arriving at the home but with the impressive menu choices she has regained strength and energy.
The
nursing care from the outset has been amazing, with everyone being kind and considerate.
Her room is very light and beautiful with access to outside which has aided her healing and recovery.
The outside space is a wonderful addition to the home and sets it apart from some of the other homes we looked at.
The Bistro area at the entrance to the building is light and airy and provides space for conversation and relaxation with relatives and friends.
Reply from Home Manager, Home Manager at Kingsclear
Thank you so much for your feedback, it's wonderful to see that your mother's health has improved and she's enjoying the food and all the relaxing spaces around the home. Our team will be delighted to…read more
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Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for Kingsclear is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.756 for Kingsclear is calculated as follows: ( (304 Excellents x 5) + (24 Goods x 4) + (15 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 352 Ratings = 4.756
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kingsclear is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 registered maximum number of service users is 19.4, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Robert

Robert Cook

Job Title: Home Manager

"As Home Manager, I believe that our residents should be treated with the highest quality of care possible and ensure that my team and I always maintain this, whilst making each day memorable. I lead by example and involve myself in the day-to-day life of our community as well as making Kingsclear a happy and enjoyable place in which to live and work.


I enjoy my daily walk rounds and getting the opportunity to see and chat with our residents, seeing them smile and make new friends.


I have worked in care since I was 18 when I started as a domiciliary carer and stayed in this form of care for over eight years where I progressed through various roles including supervisor and management roles. Within this time, I also passed my Level 5 in Health and Social Care Management.


In 2020 I joined Kingsclear as the Dementia Unit Manager, before being promoted to Deputy Manager and am proud to now be Home Manager, all roles have given me the opportunity to offer stability to the people living in our community and my colleagues.


At Kingsclear, we are one big family and everything we do is from the heart, delivering care with passion, respect, and empathy as we would want our own family members to be cared for.


The local area is lovely and it is important to us that our home is part of the local community, we always look forward to going out and welcoming the community into our home. In my spare time, I always look forward to spending time with my family when I get the chance."

Frequently Asked Questions about Kingsclear

What types of Care is Kingsclear registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kingsclear have?

There are 97 Single Rooms.

What are the Facilities & Services at Kingsclear?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kingsclear to the centre of Camberley?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingsclear to verify any information. View our terms and conditions. Kingsclear has an Enhanced Service - more info.