Kingsclear

Park Road, Camberley GU15 2LN
Review Us
9.8 78 Reviews
  • Kingsclear, Camberley
Located in in a quiet setting in Camberley, Kingsclear care home provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Surrey care home can enjoy quality facilities including a café, cinema room and hair and beauty salon. Each bedroom is tastefully decorated and has an en-suite bathroom, and outside there is a beautiful, landscaped garden, perfect relaxing with loved ones.

The experienced and well-trained team aim to create a caring and supportive community for residents and their loved ones. There is always something to look forward to with a schedule of regular activities, events and outings in the home’s own minibus.
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Care Provided by Kingsclear

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 97 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1950
  • Self-Funded Nursing Dementia Care: from £1950
  • RESPITE Self-Funded Residential Care: from £1850
  • RESPITE Self-Funded Residential Dementia Care: from £1850
  • RESPITE Self-Funded Nursing Care: from £1950
  • RESPITE Self-Funded Nursing Dementia Care: from £1950

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Kingsclear for full pricing details and T&Cs.

Contact Kingsclear to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Kingsclear to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Robert Cook (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (97)
  • Single Rooms with Ensuite Wet Room (97)

Visiting

  • The homes open visiting policy helps residents and loved ones share visits at the times that are most convenient for them.

Parking

  • Onsite parking is available

Kingsclear Reviews (78)

9.8

Kingsclear has a Review Score of 9.8 (9.779) out of 10, based on 33 reviews in the last 2 years.
Over all time Kingsclear has 78 reviews.

Overall Experience
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Date Published
  • 78
  • 5
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Reviewer Connection to Kingsclear
  • 29
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Total of 78, showing 1-20
Review from Martine B (Daughter of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just wanted to say a big thankyou for all your help on Sat 28th Feb which was mums 90th birthday. we wanted to celebrate with mum so asked to use the dining room and small lounge area, we had visitator's popping in thru the day to see mum, the staff were very helpful and we didn't feel we were in anyway
in the way so thankyou to everyone staff and residents.
mum enjoyed her day and she got to meet her youngest Great granddaughter. everyone who visited though mum looked well and liked her room, so thanks again. wonder if were be celebrating her 100th
Reply from Stuart Lamacraft, on behalf of the team at KingsclearWe're delighted to hear your mum enjoyed her 90th birthday and that you felt supported throughout the day. It's lovely to know she was able to celebrate with family, including meeting her great granddaughter. Thank you for your kind words, and we'll look forward to future celebrations together.
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Review from L M (Daughter of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother Beryl has been a resident of Kingsclear Nursing Home for 10 months now. She has had the best of care and is well looked after. The staff are so approachable and helpful at all times. She enjoys all the activities and gets involved, which helps her dementia. I would highly recommend Kingsclear.
Reply from Rowen Campbell, on behalf of the team at KingsclearThank you for taking the time to write us a review, and for your recommendation. We're delighted to have your mother with us, and it's wonderful to see her so settled and happy. Please don't hesitate to ask if there is ever anything more we can do to help her, or you.
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Review from Alison F (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we arrived at Kingclear we were made to feel so welcome. I know Dad was only with you a short time but he was treated with dignity and respect by All the lovely Staff here.
Reply from Rowen Campbell, on behalf of the team at KingsclearWe are all so sorry for your loss. It was an honour to have your dad with us at Kingsclear, and to care for him here. If there is anything more we can do for your family, please just let us know.
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Review from Mary-Anne M (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From Mum's first day her care has been exceptional. All the staff are very caring and supportive to all parties. There is definitely a real family feeling to Kingsclear. Visiting is always a joy and we really love the Bistro area.
Reply from Rowen Campbell, on behalf of the team at KingsclearThank you for sharing your experiences of Kingsclear. We're delighted to have your mum with us, and it's always a pleasure to welcome friends and family to visit. If there is ever anything more we can do to help her, or your family, please don't hesitate to ask.
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Review from James H (Friend of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I current have a close friend at the home, and we went to visit in November, the phone is very clean, the staff and very friendly and our friend is very enjoying being there. I would highly recommend the home.
Reply from Rowen Campbell, on behalf of the team at KingsclearWe appreciate you taking the time to write us a review - thank you - and we appreciate your recommendation. It's a pleasure to be able to care for your friend here at Kingsclear and we hope to see you again soon.
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Review from J T (Daughter of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is remarkable, my dad was in another home, but this by for the best. The home manager and his team, really look after my mum, her health has improved somewhat. The food is nice and there is so much variety with activities. Such a wonderful place, thank you everyone.
Reply from Stuart Lamacraft, On behalf of the team at KingsclearThank you for sharing such kind words about Kingsclear. We are delighted to hear that your mum has settled in so well and that her health has shown improvement since joining us. It's wonderful to know that you value the care, dedication, and warmth shown by the home manager and the whole team, as well as the variety of activities and quality of food. Your appreciation means a great deal to everyone here.
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Review from D F (Friend of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a welcoming atmosphere. As soon as you step in to the home, there is a lovely smile from the reception lady. She then took me to find my friend. Showing me around en route. I worked here in the late 1970s as a girl guide volunteer and again 1980 prior to training as a nurse. All the staff
seemed so happy, friendly. A really lovely atmosphere and so different from some homes I've worked in. I was able to get refreshments for me and my friend and we had a lovely afternoon sat in the garden. I'd really recommend this lovely home to anyone looking for a short or long erm break.
Reply from Stuart Lamacraft, On behalf of the team at KingsclearThank you for your wonderful review and for sharing your personal connection to Kingsclear. It's lovely to hear that the warm, welcoming atmosphere you experienced decades ago is still felt today. We're so pleased you and your friend were able to enjoy a relaxing afternoon together in the garden, and that our team's friendliness and smiles made such a positive impression. Your recommendation means a great deal to us, and we're proud to be a place where both visitors and residents feel at home.
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Review from Angela D (Wife of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
PLUMBING: Cold Tap broken in the food service area. Dirty plates and cutlery left for ages in the sink
Taps in my husbands bathroom too small for the basin. Bathroom not checked frequently enough CLEANLINESS: .Urine left on the floor. Floor is not cleaned properly shoes stick to the surface when walking
across it. Hence strong smell of urine.
HEATING: No air conditioning, in the room, difficulty leaving the patio windows open. Resident lays in blazing hot sun without the curtains being pulled for shade.
During the hottest of days no ice cold drinks, ice lollies were offered.
MEALS: Food is terribly wasted. My husband who requires a little help e.g. needs explaination as to what is on his plate and some help with his cutlery is not given. Home care's cutlery large and cumbersome. Water jugs are not changed frequently.
LAUNDRY: Towels are not always available in the bathroom. Paper Towel holder not always filled. The flat sheets slip off showing the bare mattress.
SUMMARY: Sadly residents are left for ages and communication is poor between the different teams.
Reply from Nicole Howarth, on behalf of the team at KingsclearI'm very sorry to hear about the concerns you've experienced regarding your husband's care and our facilities. We understand that you are in close contact with the home's management team, who are committed to working with you to resolve this matter and to learning and improving from your feedback.
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Review from Paul B (Son of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very well-run care home, where the staff actually seem to have the residents' best interests at heart. The place is kept spotlessly clean, and the catering is exceptionally good. I moved Mum to this home from another and am very glad I did.
Reply from Harry O'Brien, on behalf of the team at KingsclearThank you for your lovely feedback, Paul, we're so happy that you chose Kingsclear and so grateful for your trust in our team, who all work so hard to maintain these high standards so your kind words mean a lot to all of us. We hope Mum is enjoying being a part of our community, we're privileged to have her here!
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Review from Ronald H (Husband of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a pleasant visit with my wife. Cannot fault it in any way.
Reply from Harry O'Brien, on behalf of the team at KingsclearThank you for your lovely feedback, we're so glad to hear that you and your wife have been enjoying your time together here, it's wonderful to have you both as part of our community!
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Review from C K (Sister of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The place is spotless, bright and welcoming. Sadly, the only negative thing is the very strong smell of urine in the corridor on floor one when you exit the lifts. I have visited 3 times and it has 'presented' every time.
Reply from Home Manager, Home Manager at KingsclearThank you for your feedback, we appreciate you raising this concern with us. Our housekeeping team are very thorough and carry out regular deep cleaning, including weekly carpet cleaning, however, this is a clearly an issue that needs to be addressed. We will be reviewing what further steps we can take to prevent this from recurring.
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Review from T D (Daughter of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love this care home. All the staff go above and beyond. The manager is so approachable. The care givers are amazing. Shout out to a particular member of staff.
All the office staff are great too. Always happy to help. Love them all. :) x
Reply from Rob Cook, Home Manager at KingsclearMany thanks for taking the time to leave us a review and for your lovely comments about our home and team at Kingsclear, we are always here to help and support. Your comments have been passed on to the whole team who will be delighted to hear your feedback.
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Review from M H (Sister of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the activities on offer. They are varied and interesting. I like that there are many visitors, for example, singers, dancers who are very professional and fun. The carers are kind and friendly. The cleaning staff are lovely, as is the receptionist. There is a lovely atmosphere,
and I visit my sister virtually every day. I am made welcome and enjoy myself!
Reply from Home Manager, Home Manager at KingsclearThank you so much for your review, we're so pleased that you've gotten to see all the fun activities and events we host and get to know our lovely team. It's great to hear that you feel welcome at Kingsclear and have enjoyed the time you've spent here - it's so important to us that our residents' families also feel part of our community so your kind words mean a lot!
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Review from Marina H (Friend of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A beautiful setting and superb facilities.
The restaurant food is exceptional and delicious.
The cafe is a good place to meet up and have a cuppa.
Our friend is a resident and we stayed for about 4 and a half hours as we had lunch and then afternoon tea with hot cross buns that we brought from home
Would highly recommend this Residential Care Home
Reply from Home Manager, Home Manager at KingsclearThank for your lovely review, we're so glad to hear you enjoy spending time at Kingsclear, it's a pleasure to have you! It's so important to us that our residents' loved ones can feel a part of our community and we look forward to seeing you again soon. We appreciate your high praise of our food - we'll send your compliments to the hospitality team! Thanks again for your kind words and recommendations.
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Review from C W (Son of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Kingsclear are friendly, helpful, and kind, both to residents and visitors. Communication relating to Mum's needs and care planning is very good. I feel confident that Mum is well cared for and safe, so I am pleased that we have been able to make Kingsclear Mums home.
Reply from Home Manager, Home Manager at KingsclearThank you so much for taking the time to write us such a positive review, we're so proud of our wonderful team and the care and kindness they devote to our residents and it means a lot to us when residents' loved ones give us such lovely feedback! We're so glad that you feel confident in Mum's care and really appreciate you putting your trust in us.
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Review from N L (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has just benefited from a second stay at Kingsclear. He last stayed for a week's respite in July and this time it was very last minute as we had a family medical emergency and so needed him to be cared for at short notice. The manager responded very quickly to our request and my dad was very
happy to have another stay at Kingsclear. The staff were so welcoming and my dad was amazed and delighted that so many of the staff remembered him!
As a family, we felt very happy knowing that all his needs were met. He has Parkinson's and has quite a regime of medication but this was all dealt with very professionally by a particular staff member. My dad loves his food and had nothing but praise for all his meals and we, as a family, felt that the refreshment station provided in reception was a lovely touch and made it more like meeting in a coffee shop, than a facility!
Kingsclear is a lovely place with great grounds and kind and caring staff!
Reply from Home Manager, Kingsclear at KingsclearThank you so much for writing us such a lovely review, it was great to have Dad back with us and it's wonderful to hear that he had such fond memories of his stay in July. We really appreciate your thoughtful praise of our team and for highlighting their professionalism. We're so glad that Dad has had such a positive experience at Kingsclear the second time around and our hospitality team will be delighted to receive his compliments on the food! It's great to hear that your family have felt assured about his care and that our team and cosy setting have made you feel welcome when visiting. Thank you again for taking the time to share your kind words with us!
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Review from T S (Son of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my Mum became a resident in January 2024. I have nothing but praise for Kingsclear.
All of the team I deal with are very friendly, keep me informed, and provide a superb level of care for her.
Reply from Home Manager, Home Manager at KingsclearThank you for sharing your lovely review with us, we're delighted to hear that our team have left such a positive impression with you and we hope that Mum is enjoying her home at Kingsclear! It's our privilege to care for her and we're lucky to have her in our community!
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Review from V O (Daughter of Resident) published on 24 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have both been in the care home for a few years now and we have been very pleased with the care and support they have both received but even more so yesterday when my father passed away. The nurses and staff were absolutely amazing! So very kind, caring, and considerate to my father, and
even though he wasn't conscious they were talking to him telling him what they were doing, and being very gentle with him. They were also so kind and supportive to us siblings and even more so once my father passed.
Their compassion was very touching and I couldn't have wished for my father to have been in any better care. So a big thank you to all who were involved, you brought light to our very dark day.
Reply from Harry OBrien, Marketing Executive at KingsclearThank you so much for your incredibly moving words, we are so sorry for your loss and all our thoughts are with your family. Your parents have been much loved members of the Kingsclear family and your father will be truly missed in our community. It's so heartwarming to hear the impact our team has had on your family and we're so thankful for your kind words about their gentle and kind approach to your parents' care and the support given to your family - we're so very proud of them! We know how difficult this time has been for you all but we're so touched to hear that we've brought some light to a dark time. Thank you again for your lovely review, it will mean so much to our team!
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Review from D L (Daughter-in-law of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving my Mother-in-law to Kingsclear her life has changed dramatically. Before, she would not be encouraged to leave her bed or take part in any activities. The staff didn't really even get to know her as a person. Within 3 days of being at Kingsclear she has had a shower, taken part in arts
and crafts, made lots of new friends and has a new lease of life. The staff has been absolutely amazing. All so friendly and genuinely lovely. She hasn't once mentioned her old flat (which used to be daily before). I can't thank everyone enough for all they have done, even just in the last two months. The food is also delicious!
Reply from Home Manager, Home Manager at KingsclearThank you so much for your wonderful review, the transformation we've seen in your mother-in-law is so inspiring and we're honoured to have helped her to gain a new lease of life. We're sorry that she had a tough time with her previous care provider but delighted that she's now happy at Kingsclear, enjoying lots of activities and making new friends! We really appreciate your kind words about our team and the love and care they dedicate to their roles - we're so proud of them and the impact they've had on our residents' lives. We can't tell you how much this feedback means to us - our team will be touched to hear your lovely comments!
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Review from Valerie D (Friend of Resident) published on 10 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited our friend for coffee and was pleasantly surprised at how really comfortable and beautifully furnished it was. The staff were very helpful and we were made welcomed and enjoyed a very pleasant coffee morning with our friend, who seems very happy there.
Reply from Home Manager, Home Manager at KingsclearThank you so much for leaving us such a wonderful review, we're glad to hear you enjoyed your visit to Kingsclear and felt welcomed by our lovely team. We're delighted that your friend is so happy - it means so much to us to know we're making a positive impact in their life. We look forward to your next visit!
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Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Kingsclear is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.779 for Kingsclear is calculated as follows: ( (341 Excellents x 5) + (24 Goods x 4) + (15 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 389 Ratings = 4.779
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kingsclear is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 registered maximum number of service users is 19.4, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

Meet the Team (1)

Robert

Robert Cook

Job Title: Home Manager

I’ve worked in care since I was 18 when I started as a domiciliary carer and stayed in this form of care for over 8 years where I progressed through various roles including supervisor and management roles. Within this time, I also passed my Level 5 in Health and Social Care Management.


In 2020, I joined Kingsclear as the Dementia Unit Manager, before being promoted to Deputy Manager and am now proud to be Home Manager. All roles have given me the opportunity to offer stability to the people living in our community and my colleagues.


I enjoy my daily walk-arounds and getting the opportunity to see and chat with our residents, seeing them smile and make new friends. The local area is lovely and it is important to us that our home is part of the local community. We always look forward to going out and welcoming the community into our home.

Frequently Asked Questions about Kingsclear

What types of Care is Kingsclear registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kingsclear have?

There are 97 Single Rooms.

What are the Facilities & Services at Kingsclear?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kingsclear to the centre of Camberley?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

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