Lincroft Meadow Care Home

The Moors, Kidlington OX5 2AA
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9.9 180 Reviews
  • Lincroft Meadow Care Home, Kidlington
Lincroft Meadow Care Home is an exceptional home in the heart of Kidlington in Oxfordshire. The home provides residential, nursing, respite and dementia care for individuals with a range of differing health needs. As well as having an experienced and passionate team of carers and nurses, Lincroft Meadow provides comfortable, modern and spacious surroundings perfect for delivering the very best care.

The home features a café perfect for spending time with family and friends as well as an array of communal facilities for the comfort and enjoyment of everyone. Each resident benefits from their own private bedroom with an en suite wetroom and many rooms have access straight into the lovely landscaped gardens that surround Lincroft Meadow. A cinema, hair salon and private dining room provide those extra special touches for Lincroft Meadow residents and loved ones to enjoy.

Residents at Lincroft Meadow can enjoy a busy schedule of weekly activities tailored to their interests as well as regular trips out on the home's minibus.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Those care needs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Elaine Ratcliffe (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors welcome at any time.

Parking

  • Ample parking available on site.

Lincroft Meadow Care Home Reviews (180)

9.9

Lincroft Meadow Care Home has a Review Score of 9.9 (9.944) out of 10, based on 44 reviews in the last 2 years.
Over all time Lincroft Meadow Care Home has 180 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lincroft Meadow Care Home
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Total of 180, showing 41-60
Review from James K (Son of Resident) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so pleased to have found such a warm, caring environment for Dad in his final months. Lincroft Meadow really felt like a second home - friendly, welcoming, and such a pleasant place to visit. It was a huge relief to know that Dad was in safe hands and would receive outstanding care around the
clock. We were particularly impressed with how well the staff kept us up-to-date on Dad's condition and liaised with us to make the best possible decisions on his behalf. Just as importantly, as his health declined, we knew that the final chapter of his life would be filled with kind words and friendly faces.
Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you so much for the kind review and we feel so grateful as a team to be able to care and support your wonderful dad, the team will really appreciate this feedback.

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Review from Mavis B (Wife of Resident) published on 13 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All brilliant, I am 82 and if I need a nursing home, this is where I will go.
Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Wonderful that is so lovely to hear and we do appreciate your feedback so thank you.

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Review from Chris C (Son of Resident) published on 6 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Lincroft Meadow staff have been truly outstanding in their kindness and support for Mum since she moved in at the beginning of October. Every member of staff with whom we've interacted has seemed genuinely caring and kind; their patience, stamina and kind attentiveness have been exemplary during
a transition period that Mum has at times found disorienting.
The quality of the facilities at Lincroft is also excellent. Mum has a lovely room, and the ample, well-kept provision for care needs and for activities and entertainment is remarkable. We've not seen anything like the abundance and range of daily activities laid on for residents in any of the other homes that we've visited.
Perhaps what's most telling is the genuine enthusiasm that staff seem to feel for working at Lincroft and being with the residents. So many of them have said that they honestly love working there, and their ready, kind smiles contribute hugely to the ethos of this special place. Thank you!
Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you so much for the incredible review, our team will be so delighted with this feedback. We are so thrilled that Mum is happy in the home and really feels part of the Lincroft family as the team really are passionate about care and its fantastic this comes across so well.

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Review from P J (Resident) published on 20 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very comfortable here and feel very much at home.
Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for taking the time to write a review for us. The team are so pleased to hear that you are happy and comfortable at Lincroft Meadow.

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Review from Jane B (Daughter of Resident) published on 15 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my sister and I came to we knew it was the right home for our lovely Mum. She has taken a few weeks to settle but now truly loves it. She has nothing but praise for the staff, facilities and everything that's done for her, with care and compassion. We are truly blessed to have found
Linroft Meadow.
Reply from Elaine, Home Manager at Lincroft Meadow Care Home

Thank you so much for taking the time to review our home. We are delighted that your mum has settled in and enjoys her life at Lincroft. We couldn't ask for better feedback, we really do appreciate it and will share it with our wonderful staff team.

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Review from A M (Daughter of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent fifteen months in Lincroft Meadow Care Home until she sadly died on the 17th of the 7th 2023. During this time I cannot thank all the staff enough for their care, attention and empathy to my mother and myself and family. Thank you Lincroft Meadow Care Home.
Reply from Elaine, Home Manager at Lincroft Meadow Care Home

Thank you so much for taking the time to write us a review at such a difficult time. It was a real privilege to be able to care for your mum and we are so sorry for your loss. I will pass on your kind words to our team.

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Review from Ben T (Son of Resident) published on 11 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in Lincroft Meadow for nearly a year and they have been wonderfully kind to him and responsive to his evolving and complex needs. Communication with us as family has been great and it is a great comfort to us to know he is in such good hands.
Reply from Elaine, Home Manager at Lincroft Meadow Care Home

We are delighted that your fathers stay has been positive. We are so proud of our team at Lincroft Meadow, and really enjoy reading such great feedback.

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Review from Lorraine C (Granddaughter of Resident) published on 1 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing - the decision to move 101 year old Nan here (from another Home) was made instantly on the initial 1st class, reassuring visit and show around. Not only is this Home perfect, it is complemented by full staff who go over and above on every occasion. Nan has settled so happily, whilst lapping
up the ambience and interaction. Her appetite’s returned and when visiting we go to the Bistro for coffee and cake - all complimentary. Nan’s comments have been:
‘What’s the name of this nice hotel?’
‘It’s lovely here, all these lovely colours and things!’
‘Ooh, the food is gorgeous - look at my belly!’
‘Everyone here is lovely, I could not ask for more.’
As a family we certainly could not ask for more for our precious Nan, (102 next month) who’s happy and content in her forever home.
Just one request ‘Lincroft please don’t change anything - it’s all perfect and Thank you’.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for taking the time to leave such an amazing review. Your heartfelt comments really touched the team and are very much appreciated. We're so glad your nan's move to Lincroft has been such a success, we know what a huge decision it was for you and your family.

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Review from Jacqui H (Daughter of Resident) published on 30 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is so wonderful that places like Lincroft Meadow Care Home exist. My mother has been a resident since April and we have all been beyond impressed by the incredible staff. Everyone goes out of their way to meet any and all needs with warmth and respect and the home feels like just that - a real home.
I am warmly welcomed whenever I visit and my mother feels like she is on an extended holiday. She is so happy and already looks fitter and younger. She is enjoying all the activities and socialising with other residents and the food is of an extremely high standard. Above all the staff are caring, friendly, warm and respectful. I can find no fault.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you so much for taking the time to leave such a positive review. We really appreciate your kind words.

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Review from M R (Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent apart from the wifi. Only able to get good reception in the lobby. Not good enough for 2023 when all other aspects are so good.
Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your review and we appreciate your feedback and apologies about the wifi signal, this is something we're aware of and working on.

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Review from P S (Resident) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is kind and helpful.
Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your review and we are grateful for your feedback.

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Review from C C (Daughter of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lincroft provided the most wonderful care for my mother during a few weeks of respite care. The staff were all amazing - caring and compassionate and made a real effort to get to know her, engage her in conversation and help her to meet other like-minded residents. The facilities were excellent: her
room was very comfortable and 'The Bistro' cafe area was a great place for residents to meet each other and also entertain visitors. The customer services manager was particularly responsive and helpful, from our initial enquiry to helping my mother move to a more suitable room after a few days and assisting with various other requests. I cannot fault the home in any way and would highly recommend it to others.
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Review from Amanda D (Daughter of Resident) published on 18 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Though my mum was only at Lincroft Meadow Care Home for a very short time, everyone was so very welcoming and friendly. The staff couldn't do enough making my mum's last couple of weeks full of warmth, dignity and happiness in very difficult circumstances. I would like to send my huge thanks and so
much appreciation for all your empathy, care and support given to not just my mum, but to us as a family.
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Review from D S (Son of Resident) published on 17 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lincroft Meadow Care Home have looked after my mother for the last years of her life with care and diligence. Staff have kept in touch with updates and needs. Importantly, they continued to try to keep her engaged, with activities and entertainment. Very grateful to them for looking after her.
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Review from Jane H (Daughter of Resident) published on 7 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The support my mother and our family are receiving from the staff at Lincroft Meadow Care Home is first class. Communication is very good and staff respond quickly to emails or phone calls and we are kept well informed. When we have requested a meeting with staff it has been organised quickly and we
have never felt rushed or that we are taking up too much of their time. Staff at all levels are friendly and approachable and have the resident's best interests at heart. They know their clients as individuals and have provided reassurance and alerted family when my mother is not so good. We really appreciate the partnership between our family, my mother and the Lincroft staff.
The range of activities on offer is very good and I am impressed by the use of the Lincroft FB page which details what is going on. It is always a pleasure to see a photo of my mother on the page.
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Review from Yvonne T (Daughter of Resident) published on 5 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been a resident for five weeks now and we have seen her general and mental health improve since transferring from living at home. At almost 100 years old, she is a very sociable person and enjoys interacting with the fabulous staff, who make such a fuss over her. Because of her dementia, we
feel she is now in a safe, caring place where nothing is too much trouble and we have peace of mind for her safety and wellbeing. From the nurses to the maintenance staff, the chefs to the drivers, everyone is genuinely friendly and Mum has got to love their company.
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Review from Rachel M (Daughter-in-law of Resident) published on 10 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law was looked after with love and dignity. We called the staff our "Lincroft family; it became our home for nine months after losing our mother-in-law months before!
Amazing staff, very professional, and cannot thank you all enough.
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Review from S B (Daughter of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, the best thing we did was move my parents to Lincroft from a care home which was unsuitable. Facilities are excellent as is the cleanliness.
Food is very varied, fresh and of restaurant standard, although quite small portions. The daily, homemade cakes on offer in the bistro area are a
nice touch and this area provides a lively central hub for families to meet.


The carers are great and genuinely try and enrich the residents' lives. My mother sadly died at the home recently and we were very well supported by the staff. They treated my mum and all of us with the utmost respect and dignity, nothing was too much trouble. They have continued to support my dad and to keep him entertained, even though he is going through a hard time.


The activities are varied and consistent. They work hard to keep the residents entertained. We feel that there are not many trips out but we have discussed this. The cinema is a firm favourite for my dad.
Would recommend.

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Review from H M (Granddaughter of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall amazing treatment from the staff, which made my grandad have fun and feel very appreciated! They catered well to his needs and promoted his independence. Would definitely recommend this to someone looking for a care home.
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Review from Lynne M (Daughter of Resident) published on 1 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From our first contact with the home, we have been pleased and impressed. My father had intended to enter Lincroft Meadow as a resident, but due to unexpected circumstances, is there receiving nursing care. All the staff are kind, friendly, helpful, cheerful and caring. With the care he is receiving,
my father's condition has improved more quickly than anticipated, and we are always made to feel welcome when we visit.
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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Lincroft Meadow Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Lincroft Meadow Care Home is calculated as follows: ( (495 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 522 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lincroft Meadow Care Home is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Nov 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (4)

Elaine

Elaine Ratcliffe

Job Title: Home Manager Joined: 2017

Hello, my name is Elaine Ratcliffe, and I am the Home Manager here at Lincroft Meadow.


I joined the Lincroft Meadow team when our home was still a building site, so I have truly been here since the beginning! It was wonderful to see our home develop, but the most special moment for us was when we opened our doors and welcomed our very first residents.


I have worked in the care sector for 17 years, starting as a care assistant and working my way up to management roles. I am passionate about caring for our senior community, and I'm proud that my team share the same values.


My door is always open, so do pop in and see us whenever you'd like!

Sheryl

Sheryl Despi

Job Title: Deputy Manager Joined: 2017

Hello, my name is Sheryl Despi, and I am the Deputy Manager here at Lincroft Meadow.


I work alongside Elaine, the Home Manager, to ensure that the quality of care delivered in our home is nothing short of excellent. I am a registered nurse by profession and have worked in the UK for more than 15 years. Like every member of our team, I am passionate about providing the best possible care for our residents.

Suzanne

Suzanne Morgan

Job Title: Client Services Manager Joined: 2019

Hello, my name is Suzi Morgan, and I am the Client Services Manager here at Lincroft Meadow.


Having worked in the care industry in a variety of roles for over sixteen years, I joined the team at Lincroft Meadow four years ago and can honestly say it is the nicest home I have ever worked in. There is a genuine team spirit here at Lincroft Meadow that makes it a pleasure to come to work every day.


My role as client services manager involves supporting people through the process of choosing a care home, and I find it incredibly rewarding to be able to provide guidance, reassurance and compassion at what is often a difficult time for individuals and their loved ones. I love the opportunity to be able to help every step of the way, from touring our home and moving to take advantage of everything we have to offer our residents.


Please do not hesitate to book a visit if you are considering a move either sometime soon or in the future – a warm welcome awaits you!

Rebecca

Rebecca Goodgame

Job Title: Activities and Wellbeing Coordinator Joined: 2023

Hello, my name is Rebecca Goodgame, and I am the Activities and Wellbeing Coordinator here at Lincroft Meadow.


Before joining the team at Lincroft Meadow I was a pastry chef for one of the Oxford Universities. After a while, I started my own cake business, which I ran from my home for two years.


My grandma lived in a care home, and I always admired the activities department and everything they organised to enrich the lives of their residents. Because of this, I decided when I saw this role advertised that it was time for me to give back to the community, so I applied!

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