Lincroft Meadow Care Home

The Moors, Kidlington OX5 2AA
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9.9 180 Reviews
  • Lincroft Meadow Care Home, Kidlington
Lincroft Meadow Care Home is an exceptional home in the heart of Kidlington in Oxfordshire. The home provides residential, nursing, respite and dementia care for individuals with a range of differing health needs. As well as having an experienced and passionate team of carers and nurses, Lincroft Meadow provides comfortable, modern and spacious surroundings perfect for delivering the very best care.

The home features a café perfect for spending time with family and friends as well as an array of communal facilities for the comfort and enjoyment of everyone. Each resident benefits from their own private bedroom with an en suite wetroom and many rooms have access straight into the lovely landscaped gardens that surround Lincroft Meadow. A cinema, hair salon and private dining room provide those extra special touches for Lincroft Meadow residents and loved ones to enjoy.

Residents at Lincroft Meadow can enjoy a busy schedule of weekly activities tailored to their interests as well as regular trips out on the home's minibus.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Those care needs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Elaine Ratcliffe (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors welcome at any time.

Parking

  • Ample parking available on site.

Lincroft Meadow Care Home Reviews (180)

9.9

Lincroft Meadow Care Home has a Review Score of 9.9 (9.944) out of 10, based on 44 reviews in the last 2 years.
Over all time Lincroft Meadow Care Home has 180 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lincroft Meadow Care Home
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Total of 180, showing 61-80
Review from Lisa C (Niece of Resident) published on 1 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Lincroft have been a huge support in facilitating respite care for my uncle. The knowledge that he is safe and well cared for is invaluable to my family. Staff constantly go above and beyond to create a rapport/relationship with all residents and this, without exception, starts with a warm
smile upon arrival.


In my personal experience, the quality and standard of care have been exceptional, the accommodation is modern, spotlessly clean and of high quality; the dining rooms are welcoming and the menu options are varied and nutritious - every need is catered for. Although my uncle's stay is temporary, we will always be grateful for the help and support from the staff at Lincroft at a time when we needed it the most.

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Review from B S (Daughter of Resident) published on 31 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very nervous about our father making the move from living at home on his own to life in a care home but we are so glad we chose Lincroft Meadow Care Home for him to make that transition. He is now very well settled and this is in large part down to the fantastic staff at the home and all the
care and attention he has received. Nothing is ever too much trouble and the staff work very hard to ensure he is happy and stimulated in his new environment. The communication with us, as a family, is outstanding and we feel he is safe and in really good hands.
The atmosphere of the home is always warm and welcoming and the whole family love visiting him there. The layout works brilliantly with the bistro (cafe) at the centre and he is now a big coffee fan due to the excellent coffee there!
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Review from S H (Son of Resident) published on 25 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The transformation in Mum's health and mental well-being has changed significantly under the excellent care she receives at Lincroft Meadow.
The dedication and commitment of the staff are second to none.
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Review from A D (Husband of Resident) published on 2 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have found the home: friendly and nice staff, homely and warm. clean and very comfortable. Good furnishings. Enjoyable meals. Bed believed comfortable.
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Review from C P (Daughter of Resident) published on 2 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living at Lincroft for a year now due to having PSP, a neurological disorder. She is always so well cared for. The staff on Daffodil Ward are excellent. They are extremely kind, and caring and always consider her dignity. Thank you!
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for taking the time to leave a review and for your kinds comments about the care we provide.

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Review from John C (Son of Resident) published on 1 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lincroft Meadow has become home for my mother over the last few months. The accommodation is beautiful, the staff consistently caring and friendly, and Mum has finally begun to settle in. She has been encouraged to join in the many activities and is always keen to tell us about them. The garden is a
real joy for her. We are very happy with the choice that we made and wouldn't hesitate to recommend it.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for taking the time to write a review; it's very much appreciated by all the team.

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Review from David G (Son of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lincroft supported my mum through a crisis admission which has resolved into a long term stay. Throughout they have been empathetic, supportive, patient and kind. In just a few weeks I have watched my mum flourish, engaging in activities and smiling and laughing for the first time in a long time. Thank
you for making a very difficult time a little bit easier.
Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.


It's wonderful that you have taken the time to acknowledge how empathetic, supportive, patient and kind the team at Lincroft Meadow is.


Thank you

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Review from Barbara A (Friend of Resident) published on 21 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to age and poor mobility, my friend found it difficult to continue living in her own home so we visited Lincroft Meadow. The Client Services Manager gave us the tour and was very informative. The Manager visited my friend at home and was so reassuring that my friend agreed to a two-week trial. That
was eight weeks ago and my friend is now a permanent resident and comfortable and a lot more settled. The home is clean and bright. All the staff are helpful, efficient and friendly. It is a pleasure to visit my friend and enjoy a coffee in the Bistro.
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Review from T L (Daughter of Resident) published on 21 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Lincroft Meadow for the past three months, transitioning from a residential care home to nursing needs, and now end-of-life care. The professionalism of the team and the carers has been excellent, and the home itself is very well thought out and smoothly run. The carers
have been exceptionally kind and sensitive, and have also supported my needs. During my mother's initial weeks, they made an effort to get to know her and there was no pressure for her to participate or socialise with others - it's approached very individually. I have felt happy knowing that my mother is in safe and caring hands.
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Review from A B (Daughter of Resident) published on 10 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother sadly moved from nursing to palliative end-of-life care whilst in Lincroft Meadows. During the many hours spent with our mother in her last days, we witnessed the professionalism and dedication of the nursing and care staff. The whole team were kind and supportive of us as a family, and gave
us both space and understanding but were also available to explain and advise, which was both helpful and reassuring.
Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

It was our pleasure to have been entrusted with the care of your mum during the latter stage of her life; she is missed by all of the team here at Lincroft Meadows. Thank you for your amazing review and such wonderful comments, especially under such difficult circumstances.
All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.

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Review from Janet G (Daughter of Resident) published on 10 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly, after a very short stay at Lincroft Meadows, our mother suffered a devastating stroke. She left the hospital for end-of-life care at Lincroft Meadows, where she was supported and cared for by the professional staff. As her daughters, we were made welcome at all times and allowed to stay with
our mother and use the home's facilities. We were grateful for the warmth and concern shown to our mother and ourselves by all the staff at this difficult time.
Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your wonderful review and such lovely comments, especially under such difficult circumstances. It was our pleasure to have been entrusted with the care of your mum during the latter stage of her life; she is missed by all of the team here at Lincroft Meadows. I will pass these on to the team, who will really appreciate your kind words.

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Review from J C (Respite Resident) published on 9 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I spend two weeks at Lincroft Meadow. I was warmly welcomed and spent a relaxed time recovering from my car crash injuries. The staff at all times were helpful courteous and considerate and greatly helped me regain my strength. I am most grateful to them all.
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Review from Maria C (Daughter of Resident) published on 8 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
So very pleased we chose Lincroft for my dad's respite care. From our initial enquiry, the response was prompt and efficient, supplying all relevant information. During his stay, all staff without exception were caring, compassionate and supportive not only of dad but to our family. If you are looking
for a care home for a loved one look no further, Lincroft staff are second to none and very experienced in giving the best care and support.
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Review from Richard S (Son of Resident) published on 6 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I booked a week of respite care for my mother and cannot fault the support provided. Accommodation was of a very high standard, she was encouraged to attend all kinds of activities, the food was excellent and the staff very caring. Would definitely recommend.
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Review from Lorraine J (Daughter of Resident) published on 5 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise everyone enough for all of their support, starting right from our initial planning to transfer my mom and welcoming her so warmly to Lincroft Meadow Care Home. It is so reassuring to see her settle so quickly. We recognise the effort that's made to get to know each person you support
as an individual. It really makes a difference. And the standard of care is excellent; from attentive and good personal care, fabulous food, great housekeeping and access to varied and good quality activities. Communication with us as a family and the warm welcome we get when we visit is appreciated. We already feel like we're part of the Lincroft Meadow community.
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Review from Colin K (Son of Resident) published on 5 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the staff at Lincroft Meadow Care Home and the service they provide to their residents. My father, who has dementia, moved into the care home a month ago. Our recent experiences with another care home and with an obstructive local authority had left us with a very jaded
view of the care system. Lincroft Meadow overturned that view. The staff are courteous and enthusiastic about the care they provide and always eager to find out about the people they care for and what more they can do for them. The home itself is spacious and well-maintained, as are the gardens. It is also a safe environment for the residents.
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Review from Antony F (Resident) assisted by family/friend published on 9 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very well looked after since arriving here.
Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your lovely comments and for choosing Lincroft Meadows. We work hard to exceed all expectations, and the team will be thrilled to receive this feedback.

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Review from J C (Friend of Resident) published on 8 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think they go all out to help people in their care. I wouldn't hesitate to recommend them to other people. The place is clean and tidy and the gardens are lovely to sit in and walk around. All the staff are caring and helpful in the rooms and office. The activities staff give a variety of things to
do for their residents.
Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.

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Review from J H (Daughter of Resident) published on 8 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all staff obliging and very helpful and appear very happy with their work. Everything with the home, we find first-rate in every respect.
Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your glowing review. I will be sure to pass on your wonderful comments to the wider team as I know they will be extremely grateful!

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Review from Nigel R (Brother of Resident) published on 3 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't recommend Lincroft Meadow highly enough. They have given wonderful care and kindness to my brother. Nothing is too much trouble, and the family are kept well informed and made most welcome by all of the staff.
Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you so much for your lovely, kind words which I will share with the wider team on your behalf.

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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Lincroft Meadow Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Lincroft Meadow Care Home is calculated as follows: ( (495 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 522 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lincroft Meadow Care Home is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Nov 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (4)

Elaine

Elaine Ratcliffe

Job Title: Home Manager Joined: 2017

Hello, my name is Elaine Ratcliffe, and I am the Home Manager here at Lincroft Meadow.


I joined the Lincroft Meadow team when our home was still a building site, so I have truly been here since the beginning! It was wonderful to see our home develop, but the most special moment for us was when we opened our doors and welcomed our very first residents.


I have worked in the care sector for 17 years, starting as a care assistant and working my way up to management roles. I am passionate about caring for our senior community, and I'm proud that my team share the same values.


My door is always open, so do pop in and see us whenever you'd like!

Sheryl

Sheryl Despi

Job Title: Deputy Manager Joined: 2017

Hello, my name is Sheryl Despi, and I am the Deputy Manager here at Lincroft Meadow.


I work alongside Elaine, the Home Manager, to ensure that the quality of care delivered in our home is nothing short of excellent. I am a registered nurse by profession and have worked in the UK for more than 15 years. Like every member of our team, I am passionate about providing the best possible care for our residents.

Suzanne

Suzanne Morgan

Job Title: Client Services Manager Joined: 2019

Hello, my name is Suzi Morgan, and I am the Client Services Manager here at Lincroft Meadow.


Having worked in the care industry in a variety of roles for over sixteen years, I joined the team at Lincroft Meadow four years ago and can honestly say it is the nicest home I have ever worked in. There is a genuine team spirit here at Lincroft Meadow that makes it a pleasure to come to work every day.


My role as client services manager involves supporting people through the process of choosing a care home, and I find it incredibly rewarding to be able to provide guidance, reassurance and compassion at what is often a difficult time for individuals and their loved ones. I love the opportunity to be able to help every step of the way, from touring our home and moving to take advantage of everything we have to offer our residents.


Please do not hesitate to book a visit if you are considering a move either sometime soon or in the future – a warm welcome awaits you!

Rebecca

Rebecca Goodgame

Job Title: Activities and Wellbeing Coordinator Joined: 2023

Hello, my name is Rebecca Goodgame, and I am the Activities and Wellbeing Coordinator here at Lincroft Meadow.


Before joining the team at Lincroft Meadow I was a pastry chef for one of the Oxford Universities. After a while, I started my own cake business, which I ran from my home for two years.


My grandma lived in a care home, and I always admired the activities department and everything they organised to enrich the lives of their residents. Because of this, I decided when I saw this role advertised that it was time for me to give back to the community, so I applied!

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