Lincroft Meadow Care Home

The Moors, Kidlington OX5 2AA
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9.9 180 Reviews
  • Lincroft Meadow Care Home, Kidlington
Lincroft Meadow Care Home is an exceptional home in the heart of Kidlington in Oxfordshire. The home provides residential, nursing, respite and dementia care for individuals with a range of differing health needs. As well as having an experienced and passionate team of carers and nurses, Lincroft Meadow provides comfortable, modern and spacious surroundings perfect for delivering the very best care.

The home features a café perfect for spending time with family and friends as well as an array of communal facilities for the comfort and enjoyment of everyone. Each resident benefits from their own private bedroom with an en suite wetroom and many rooms have access straight into the lovely landscaped gardens that surround Lincroft Meadow. A cinema, hair salon and private dining room provide those extra special touches for Lincroft Meadow residents and loved ones to enjoy.

Residents at Lincroft Meadow can enjoy a busy schedule of weekly activities tailored to their interests as well as regular trips out on the home's minibus.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Those care needs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Elaine Ratcliffe (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors welcome at any time.

Parking

  • Ample parking available on site.

Lincroft Meadow Care Home Reviews (180)

9.9

Lincroft Meadow Care Home has a Review Score of 9.9 (9.944) out of 10, based on 44 reviews in the last 2 years.
Over all time Lincroft Meadow Care Home has 180 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lincroft Meadow Care Home
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Total of 180, showing 101-120
Review from Andrea D (Daughter of Resident) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lincroft have been excellent in all areas through my mum's transistor into residential care. The weekly activities and leisure programme is amazing, offering a diverse range of activities to stimulate the residents.
The gardens and displays are so colourful and fun.
Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you so much for your feedback. The team work exceptionally hard to ensure there is always something going on at Lincroft Meadow!

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Review from Sarah H (Daughter of Resident) published on 26 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has received outstanding care and kindness from all staff during her stay at Lincroft Meadow. She is treated with dignity and is part of the Lincroft family. Staff are very supportive of her and the family.
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Review from W B (Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lincroft Meadow is an excellent care home. This is my first visit and I have been impressed by the level of service and the food.
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Review from Keith M (Son of Resident) published on 4 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to her frailty on admission, my mother was only at Lincroft for a relatively short period of time but from my first contact to arrange her admission and throughout her stay, I was so impressed with both the efficiency yet total helpfulness of the administration and the obvious attention and concern
that the carer staff displayed in their dealings with both my mother and myself. I would recommend Lincroft Meadow to anyone.
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Review from K D (Resident) assisted by family/friend published on 22 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our first thoughts are about our excellent carers. They are always helpful, kind and caring. Nothing is too much trouble. They do much to enhance our lives. Other residents are kind and friendly and I have been able to spend happy times participating in all activities.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you so much for your kind words, they mean the world to the team here!

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Review from R W (Daughter of Resident) published on 16 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at Lincroft Meadow for just over a year. I can not praise all of the staff enough, their support and care is the very best. They have taken the time to get to know my father and our family, we are always greeted by our first names usually followed by a memory which my father
has told them about us - a very personal touch. The activities provided are stimulating and the gardens have greatly helped my father adjust to his new surroundings.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for taking the time to leave a review. It's heart-warming to read your kind words and they are much appreciated by all the staff.

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Review from Barbara A (Daughter of Resident) published on 13 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Everyone at the home has been so kind and helpful to us since both my mother and sister became residents there last year. Recently they helped the family celebrate my mother's 100th Birthday and worked hard to make it a memorable day for all of us. They have all helped to make a difficult time so much
easier for us.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for leaving a review, we're so pleased the celebrations were enjoyed by all.

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Review from Paul G (Husband of Resident) published on 12 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff very helpful and looked after my wife as if she was family.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you for your review of our home, we really appreciate your kind words.

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Review from Linda B (Sister of Resident) published on 9 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
For the few times I had visited my brother in the care home, as he was admitted during covid 19, I found things to run smoothly as regards to the procedure for visiting. He has settled into the care home well and certainly enjoys the food as often talks about how much there is to eat. Although this
was the first care home we visited as it was convenient, I would suggest that others are also visited as we could have saved a lot of money compared to new ones that are opening in the district. Reception staff are very welcoming and the carers are very polite and nothing seems too much trouble as regards to the welfare of the resident, as I am not able to visit at the moment I sometimes phone for a general update on my brother's wellbeing and they are happy to update me and they help him out when I phone to speak to him.
I wasn't able to have a full tour of the care home, due to covid, but from what I saw, I was more than happy.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you so much for taking the time to leave a review.

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Review from M D (Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities and care all-round.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you for your review, we're so pleased you chose Lincroft!

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Review from Julia T (Daughter of Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so fortunate to have Lincroft Meadow on our doorstep. My mother is still in the heart of her community. Every effort is made to do activities she enjoys and mean something to her. Marmalade making, choirs, dance, friendship and individual care and affection from all the staff. Such peace of mind
for her family, who are made welcome and part of the Lincroft community.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for your lovely review of Lincroft, it's been such a pleasure to get to know you and your mother. We have all really enjoyed the virtual choir and dance classes during lockdown too.

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Review from G H (Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have been well looked after and treated as though I am a welcomed, old friend.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for your kind words, we will ensure they are passed on to the team.

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Review from Petrina D (Daughter of Resident) published on 30 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a remarkable recovery my mother has made since January, being cared for by the staff in Lincroft Meadow. Prior to lockdown, she was fit, healthy and sociable but within the last few months became anxious, frail and lonely. The kindness and care given by the staff has enabled my mother of 91 years
to bounce back to her normal self. A huge thank you for restoring her confidence.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for taking the time to leave a review and for your kind words about our home.

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Review from Clarisse W (Wife of Resident) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my opinion, Lincroft Meadow is the finest, most caring and friendly care home. All the staff are kind and loving to all the very confused ladies and gentlemen.
I would not want my husband to be anywhere else. I would also like to say a very big thank you to all the staff.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you so much for your lovely review. It's been a real pleasure to get to know you and your husband.

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Review from Andrew C (Son of Resident) published on 23 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care for my father who suffers from dementia.
Clearly difficult circumstances with the pandemic restrictions but I have been able to visit him and can speak to him on the phone whenever needed.
The care home staff have kept me fully informed of any issues.
The GP sees him regularly and
calls me at home if has any concerns.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for your kind words about our home.

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Review from Ian H (Son of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Lincroft Meadow shortly before Christmas when her dementia meant she could no longer live independently. Her admission was arranged very swiftly by the team and they were able to manage Mum's extreme anxiety and settle her in well. The staff are all very friendly and professional and
my mum has warmed to them well. You cannot fault the levels of comfort and cleanliness in the home and the food looks pretty impressive too. It was a difficult decision to move Mum into a home but I'm happy we chose the right place.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for your kind words about our home. It has been our pleasure to help your mum to settle in.

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Review from Maria R (Daughter of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Lincroft since February 2019 as she has advanced Alzheimer's and is now bedridden. My dad and I visited many homes before deciding on Lincroft as it was important Mum would be happy and loved. She settled in very quickly as the staff were so lovely and caring and put Mum at ease. Before
covid, we could visit at any time. We were welcomed by all members of staff regardless of their position in the home. Unfortunately, covid has had a major impact on visiting homes and loved ones were separated abruptly. However, Skype was in place from the beginning and we still do this 3 time's a week. Dad can visit once a week and is tested each time he visits. Until covid, activities were in place regularly throughout the week. The food is fantastic, 3-course meals, unfortunately, Mum has very limited taste but they ensure she gets her nutrition with shakes and pureed meals along with her favourites, chocolate and cake. I get regular updates on how Mum is and she looks well. Thank you all.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you for taking the time to review the care we provide at Lincroft. We are very grateful for your kind words and will ensure they are passed on to the team.

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Review from David B (Son of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was treated with the greatest of respect and given ample opportunity to settle in quickly without any pressure. His room was very comfortable and staff were extremely helpful at a difficult time for him.
We went to this Home from recommendations given and would certainly give the same messages
to others.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for taking the time to review Lincroft Meadow.

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Review from Nigel H (Son of Resident) published on 9 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was very well cared for, despite the additional complications of the Covid-19 pandemic. The nurses and carers were all exceptional. Whilst at times my father was rather confused he was looked after with great understanding. The reception staff particularly were welcoming on the phone and on
the very few occasions I was able to visit. Their Covid policies were good and all staff handled the small outbreak of Covid around Christmas well. Communication between myself, the nursing staff and the doctor were exemplary.
Personal recommendations by friends of my parents about the excellence of Lincroft Meadow were certainly reinforced by our experiences.
My father enjoyed his meals and evidence of this good nutrition was reinforced by his gaining a few pounds from his normal weight. This had remained the same since 1950, as evidenced from his recorded weight on the rowing oar I have at home, one of three he earned whilst studying medicine at Cambridge.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you so much for taking the time to leave a review. Your kind words are very much appreciated and I will ensure they are passed on to our team.

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Review from B B (Resident) assisted by family/friend published on 8 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a very enjoyable stay during a period of convalescence. The home was warm and comfortable and I had everything that I needed. I couldn't fault the staff, they were amazing! Everyone was welcoming and made me feel at home. I enjoyed the activities and talks that were provided and enjoyed the company.
Sometimes I felt the food was not as expected, but if I wanted something else, this was provided upon request. A very positive experience.
Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you so much for your lovely words about Lincroft Meadow, I'm so glad you enjoyed your stay with us.

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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Lincroft Meadow Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Lincroft Meadow Care Home is calculated as follows: ( (495 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 522 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lincroft Meadow Care Home is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Nov 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (4)

Elaine

Elaine Ratcliffe

Job Title: Home Manager Joined: 2017

Hello, my name is Elaine Ratcliffe, and I am the Home Manager here at Lincroft Meadow.


I joined the Lincroft Meadow team when our home was still a building site, so I have truly been here since the beginning! It was wonderful to see our home develop, but the most special moment for us was when we opened our doors and welcomed our very first residents.


I have worked in the care sector for 17 years, starting as a care assistant and working my way up to management roles. I am passionate about caring for our senior community, and I'm proud that my team share the same values.


My door is always open, so do pop in and see us whenever you'd like!

Sheryl

Sheryl Despi

Job Title: Deputy Manager Joined: 2017

Hello, my name is Sheryl Despi, and I am the Deputy Manager here at Lincroft Meadow.


I work alongside Elaine, the Home Manager, to ensure that the quality of care delivered in our home is nothing short of excellent. I am a registered nurse by profession and have worked in the UK for more than 15 years. Like every member of our team, I am passionate about providing the best possible care for our residents.

Suzanne

Suzanne Morgan

Job Title: Client Services Manager Joined: 2019

Hello, my name is Suzi Morgan, and I am the Client Services Manager here at Lincroft Meadow.


Having worked in the care industry in a variety of roles for over sixteen years, I joined the team at Lincroft Meadow four years ago and can honestly say it is the nicest home I have ever worked in. There is a genuine team spirit here at Lincroft Meadow that makes it a pleasure to come to work every day.


My role as client services manager involves supporting people through the process of choosing a care home, and I find it incredibly rewarding to be able to provide guidance, reassurance and compassion at what is often a difficult time for individuals and their loved ones. I love the opportunity to be able to help every step of the way, from touring our home and moving to take advantage of everything we have to offer our residents.


Please do not hesitate to book a visit if you are considering a move either sometime soon or in the future – a warm welcome awaits you!

Rebecca

Rebecca Goodgame

Job Title: Activities and Wellbeing Coordinator Joined: 2023

Hello, my name is Rebecca Goodgame, and I am the Activities and Wellbeing Coordinator here at Lincroft Meadow.


Before joining the team at Lincroft Meadow I was a pastry chef for one of the Oxford Universities. After a while, I started my own cake business, which I ran from my home for two years.


My grandma lived in a care home, and I always admired the activities department and everything they organised to enrich the lives of their residents. Because of this, I decided when I saw this role advertised that it was time for me to give back to the community, so I applied!

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