Lakeview Lodge Care Home

Jersey Drive, Newton Leys, Bletchley, Milton Keynes MK3 5SD

Lakeview Lodge Care Home, Milton Keynes, Buckinghamshire
Lakeview Lodge Care Home, Milton Keynes, Buckinghamshire
Lakeview Lodge Care Home, Milton Keynes, Buckinghamshire

Officially opened in September 2017, Lakeview Lodge Care Home provides residential and dementia care and support in a quiet residential area.

Situated on the edge of the Newton Leys, overlooking the beautiful Little Willow Lake in the heart of rural Buckinghamshire and close to the quiet town of Bletchley and Milton Keynes, Lakeview Lodge Care Home is one of Country Court Care's purpose-built homes.

It is here that personalised, family-led care will be delivered by devoted and capable staff, highly competent in caring for the needs and wishes of each individual resident.

Group: Country Court Care

Person in charge: Cheryl Rolt (Home Manager)

Local Authority / Social Services: Milton Keynes Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 66 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 54

Shared Rooms: 6

Rooms with ensuite WC: 54

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Lakeview Lodge is situated around 300m from Stoke Road (A4146), and about 1.5 miles from the A5, South West of Milton Keynes, and directly South of Bletchley.

Visiting:

Now Lakeview Lodge Care Home has opened, the Customer Relations Manager would be absolutely delighted to show visitors around the home at the earliest convenience. Either pop in anytime or call to make an appointment.

Parking:

Lakeview Lodge Care Home has a large car park available on-site.

Latest Care Quality Commission* Report on Lakeview Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Lakeview Lodge Care Home has a Review Score of 9.6 (9.645)

The Review Score of 9.6 (maximum of 10) for Lakeview Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Lakeview Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.963 for Lakeview Lodge Care Home is calculated as follows: ( (105 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 108 Ratings = 4.963

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.682 Points relating to the number of positive Reviews for Lakeview Lodge Care Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 9 Reviews ÷ 13.2 Target = 0.682

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lakeview Lodge Care Home?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lakeview Lodge Care Home

  • Resident / Service User
    3
  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • more

Food lovely.

How likely would you be to recommend Lakeview Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My uncle has settled in quickly to Lakeland Lodge care home and he is happy and very well cared for.
The home is clean, comfortable and relaxed with friendly, professional staff.
My uncle has said the food is lovely and he is happy here and we as a family feel he is very well looked after and supported.

How likely would you be to recommend Lakeview Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has lived at Lakeview Lodge for three weeks. My three children and myself have been very impressed with the care he has received there.
It is always difficult to send a relative into a home, but the amenities there are excellent and he is taken out for walks regularly.
The food is very good, his room comfortable with a view of the lake and we have found all the staff so helpful and very pleasant.

How likely would you be to recommend Lakeview Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Upon arrival, my mother was made to feel very welcome, as were we.
She has been treated with respect and dignity. She is so much more mobile than she was before, getting involved with the activities.
The staff cannot do enough for her.
Any request is dealt with promptly and efficiently. Due to low numbers of residents, the activities are currently difficult to organise.

How likely would you be to recommend Lakeview Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am really happy with the care I am receiving at Lakeview Lodge Care Home. All the staff are really kind and considerate and I was really welcomed into the home.

How likely would you be to recommend Lakeview Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Highly personalised service. All of the staff are attentive and will do whatever they can to make the residents stay comfortable.
Delighted with everything; management, care, staff, rooms, food, facilities and activities.

How likely would you be to recommend Lakeview Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the moment my mother in law arrived, she was treated with friendly care and dignity. All the staff are very helpful and chatty.

How likely would you be to recommend Lakeview Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff are kind, welcoming and caring. I am so happy I moved to Lakeview Lodge Care Home. My son made a fabulous choice when choosing this care home and I recommend it to anyone looking for care.

How likely would you be to recommend Lakeview Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been here for just over two weeks and I am overwhelmed with the care and support mum has received. Lakeview Lodge is a beautiful care home with a wonderful team of friendly, caring and dedicated staff. I am very happy with my mum living here! I would recommend Lakeview Lodge to anyone looking for a care home for a loved one in the Milton Keynes area.

How likely would you be to recommend Lakeview Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Lakeview Lodge Care Home

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    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

Cheryl

Cheryl Rolt

Job Title: Home Manager

Joined: 2017

Description:

I qualified as a trained nurse in Birmingham 1982 and worked in several specialities including accident and emergency, children’s nursing, school nursing and geriatric care. I then went into private care homes about 20 years ago and have worked for different companies, and gained much elderly and dementia care experience. Elderly care is my passion, and have great empathy for those living with dementia. I really DO care for the people I look after, I want them to have a happy fulfilled life, life doesn’t end when you need to come into a care home, it begins! I have just left a CQC rated outstanding care home. Now have the opportunity to commission a brand new care home. I am married, with 3 step children. I love my dogs, Charlie and Harvey, 2 cocker spaniels, and like to travel.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Lakeview Lodge Care Home