Lakeview Lodge Care Home

My experience is generally excellent. Any issues are dealt with quickly. There are always activities to keep the residents stimulated and engaged. My only negative is the lack of air conditioning, Lakeview is stifling this time of year.

The lounge has a great view of the lakes and this is very calming for the residents.

The home and surroundings are well tended and all staff take time to acknowledge your visit.

The staff at Lakeview Lodge are very good and extremely helpful. My dad gets on with the staff very well. I feel they are very supportive of my dad. I feel I'm kept up to date as to anything going on in the home.

In recent months, my mother, who has dementia, has become increasingly difficult and uncooperative. Staff have shown patience and understanding and continue to provide an excellent standard of care. Staff are aware of her needs and will do what they can to involve her and assist her in making choices/decisions. The environment is welcoming and homely.

I can't believe how happy my dad has been since moving to Lakeview Lodge. Their standard of care and patience with Dad is way above and beyond what was expected. Dad is way more relaxed, and his bedsores have repaired, which we thought would never happen. Their attention to his needs are spot-on.

The only thing I would like to see or know whats happening is that activities were happening on my mum's floor, the 2nd floor, because photos on social media always show the downstairs lounge.

Lakeview Lodge is a good care home overall, in my opinion. The cost of care is very fair, considering what needs to be done for my Mother. A number of personal items have disappeared during her course of stay though. Communication from the care staff regarding health issues that do occur is extremely good.

My mother has been a resident for over two years. We have been delighted with the care she has received. Overall environment is excellent, staff and management at all levels have been excellent too, from reception, housekeeping and catering, care teams and management.

Seems like a nice place and nice staff.

My mum has been a resident for nearly two years. We could not have wished for a better home for her to be. The staff are very helpful and kind. There is always something for the residents to take part in. The cakes that every resident gets for their birthday are unbelievable.

Staff always are quick to help in any situation and always there to speak to if I have any concerns to do with my family member.

I found both staff and management very courteous to me and have treated the people they care for with dignity, understanding of their needs and handled gently.

I visit once a month with my canine concern dog 'Gunner'. The staff are always warm and welcoming. We wander, accompanied around the different areas and floors saying hello to the residents, who mainly are happy to see us. The whole place is clean, cheerful and friendly. The residents look very well cared for and happy. There always seems to be something happening for everyone. There's a lovely homely atmosphere about Lakeview.

Everyone has been warm, friendly, and caring since day one, making the adjustment as smooth as possible.

Have treated my mum with so much care and dignity.

Lovely care home. Staff are always helpful.

My review relates to all the staff that were involved in the dog show. It was very well prepared and maintained during the show. My mum does not come out of her room very much. I was allowed to be with her and she enjoyed it, the staff were very attentive. Thank you to all involved - mums sight is not very good and some staff members brought some of the dogs over to her which was very kind.

Couldn't ask for a better service. Through the lockdown, the home was amazing and kept my grandma safe from covid. They are friendly and so helpful. My grandma loves being here and it makes it so much easier for us.

Staff are all so friendly and make you welcome. My mother has settled so well and putting on weight. It's lovely to see her hair done and nails tidy, she always looks tidy and happy. The home is always tidy and the gardens are so tidy.