Lakeview Lodge Care Home

Elba Gate, Newton Leys, Bletchley, Milton Keynes MK3 5QU
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9.8 84 Reviews
  • Lakeview Lodge Care Home, Milton Keynes
Lakeview Lodge Care Home provides luxury residential and dementia care and support. Situated on the edge of the Newton Leys, overlooking the beautiful Little Willow Lake in the heart of rural Buckinghamshire and close to Bletchley and Milton Keynes, Lakeview Lodge Care Home offers person-centred care in luxury surroundings.

Personalised, family-led care is delivered by devoted and capable staff, highly competent in caring for the needs and wishes of each individual resident. The staff team are committed to ensuring strong links with the community and the care home places a strong emphasis on enhancing people's lives through the provision of meaningful, imaginative activities and opportunities.

Spread over three floors, Lakeview Lodge has 66 en-suite bedrooms, a hair salon, the Enigma café/bistro, a shop, a cinema room and numerous lounges and communal areas.

The home offers daily fine-dining with all meals cooked onsite to restaurant quality standards. The front of house hospitality team is on hand to provide residents with drinks and snacks at any time of the day.

The home's private dining room can be used by families to celebrate special events such as birthdays and anniversaries.
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Care Provided by Lakeview Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

These prices are only a guideline, please contact Lakeview Lodge Care Home to find out the exact price for your requirements.

Contact Lakeview Lodge Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Lakeview Lodge Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Maria Nelson-Addy (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Visitors are welcome at any time.

Parking

  • Lakeview Lodge Care Home has a large car park available on-site.

Lakeview Lodge Care Home Reviews (84)

9.8

Lakeview Lodge Care Home has a Review Score of 9.8 (9.763) out of 10, based on 25 reviews in the last 2 years.
Over all time Lakeview Lodge Care Home has 84 reviews.

Overall Experience
  • 74
  • 9
  • 0
  • 1
  • 0
Date Published
  • 84
  • 4
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  • 25
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Reviewer Connection to Lakeview Lodge Care Home
  • 30
  • 13
  • 9
  • 4
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 84, showing 61-80
Review from David S (Brother of Resident) published on 23 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having relocated my mum and brother to Lakeview Lodge, I am so pleased to see how easily they settled and how happy they are. The community areas are always occupied with residents and staff, where they all interact and enjoy each others company.
The staff are all excellent, providing a high standard
of care and support to residents and their family. Residents are encouraged to participate in a variety of activities, providing them with a good balance of exercise and entertainment.
The home is located in a new development area, with a pleasant view across a lake. Trains pass on the nearby West Coast Mainline, which provides some residents with another source of amusement.
Communication by management and care staff with me is excellent, ensuring I am made aware of any opportunities for my family to be involved in, as well as health and well-being matters.
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Review from A L (Son of Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Before deciding on a care home for my mother, we visited 3 local homes. We are pleased that we visited Lakeview last as this far outshone everything that we had seen, to us it gives the appearance of a hotel, all staff caring and friendly. My mother has settled in very quickly and is very happy we made
the right choice.
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Review from M T (Daughter of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has settled in very well and enjoys the activities and routine. All the carers are lovely and look after him very well. The food is good and the home is spotless.
Well done to everyone.
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Review from John C (Son of Resident) published on 15 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we contacted Lakeview Lodge (looking for a suitable care home for my mother), we received a very warm, friendly and professional service. My mother was understandably apprehensive about leaving her family home and moving into a residential home, but the support she received from the
management and staff was excellent. She has now been at Lakeview for 3 months and has settled in extremely well. All the staff are incredibly caring and supportive and nothing is too much trouble. It’s a very modern relaxed environment with regular activities and entertainment which she is encouraged to participate in. The family are always warmly welcomed and there is always time for a chat with the staff. This now feels like a real home not only for mum but also the family and other visitors. I would have absolutely no hesitation in recommending this fantastic home to others who are looking for a caring environment.
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Review from Daughter B (Daughter of Resident) published on 14 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum says she is happy we have found her a nice place in which to live. She is particular, liking cleanliness and order. Mum may have lost her memory, but she hasn’t lost her sensibilities.


It’s expensive, no doubt. To see mum relaxed and eating well, it must be worth the nightmare of seeing her

capital deplete. I think it is what dad would have wanted.


She has made friends; she feels happy and safe. She feels ownership of her spacious room and bathroom. The staff are her friends and she is proud of where she lives. When we visit, we feel comfortable and relaxed about making tea for ourselves.


There are no negatives. (Apart from affording the fees). Recently, hairdressing and chiropody have been included without charge. Every little helps.


Nursing care is not an option at the moment but we hope this will become a future option so that mum does not have to move on should her health deteriorate. Mum is 91 years young and at chair exercise, she kicks high with jubilation.

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Review from Kenneth M (Respite Resident) published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lakeside Lodge Care Home is a very pleasant residential home. The staff cannot do enough for you lovely people, the food is very good I have put on weight in the time I have been there three weeks.
They have plenty of activities for the residents and most join in. I have no complaints at all and look
forward to another 4 week stay in a few weeks after further surgery.
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Review from Christine H (Daughter of Resident) published on 21 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came here after a prolonged stay in hospital. Up until then, she had been very independent. I never dreamed I would have to place mum in a care home but from our very first visit to look around everyone is so friendly. As soon as mum was shown to her beautiful room she hasn't stopped smiling.
All the staff and carers have introduced themselves to us. I know she will be very happy here.
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Review from Ian S (Brother of Resident) published on 21 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is new. Staff are extremely courteous and friendly. Rooms and facilities are very clean and well designed. Themes in most community areas.
Easy access by car from the motorway.
Activities for the residents are good even I enjoy them.
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Review from John B (Partner of Resident) published on 7 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lakeview Lodge Care Home is a really good residential home. All the carers there are very professional and caring. But, if your loved one suffers from dementia and has some behaviour issues, or will develop in the future behavioural challenges as the illness progresses, then this residential home is
probably not for you. Their core competence is residential and it's more like a very good OAP home than a care home.
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Review from Gerald B (Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care I receive here is amazing.
The staff are so caring and kind to me.
My quality of life is much better since moving to Lakeview.
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Review from D M (Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I never wanted for anything - everything was perfect!
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Review from J C (Granddaughter of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Relaxed and pleasant atmosphere. The food is cooked to perfection. Friendly people and staff. Clean, tidy, warm. Feels like a hotel with own room with tea facilities.
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Review from Jessica M (Respite Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would love to stay but I am going home after my respite stay.
Everyone is so kind and helpful.They made me feel very welcome.
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Review from W G (Daughter of Resident) published on 15 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This wonderful new care home has just looked after my 90-year-old mother for a few weeks respite.
I cannot rate Lakeview Lodge Care Home and its staff highly enough.
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Review from Florence K (Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot fault this hotel with care. Food wonderful, can't fault a thing. The caring is top class. Enjoyed the activities. Management very caring. I have made a first-class decision.
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Review from Brian R (Resident) published on 15 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Food lovely.
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Review from Karen G (Niece of Resident) published on 7 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has settled in quickly to Lakeland Lodge care home and he is happy and very well cared for.
The home is clean, comfortable and relaxed with friendly, professional staff.
My uncle has said the food is lovely and he is happy here and we as a family feel he is very well looked after and supported.
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Review from Margaret W (Wife of Resident) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has lived at Lakeview Lodge for three weeks. My three children and myself have been very impressed with the care he has received there.
It is always difficult to send a relative into a home, but the amenities there are excellent and he is taken out for walks regularly.
The food is very
good, his room comfortable with a view of the lake and we have found all the staff so helpful and very pleasant.
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Review from F H (Daughter of Resident) published on 14 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Upon arrival, my mother was made to feel very welcome, as were we.
She has been treated with respect and dignity. She is so much more mobile than she was before, getting involved with the activities.
The staff cannot do enough for her.
Any request is dealt with promptly and efficiently. Due to low
numbers of residents, the activities are currently difficult to organise.
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Review from Cyril W (Resident) assisted by family/friend published on 1 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really happy with the care I am receiving at Lakeview Lodge Care Home. All the staff are really kind and considerate and I was really welcomed into the home.
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Current Review Score: 9.8 (9.763)

Overview of Review Score

The Review Score of 9.8 (9.763) out of 10 for Lakeview Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.763 for Lakeview Lodge Care Home is calculated as follows: ( (226 Excellents x 5) + (54 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 287 Ratings = 4.763
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lakeview Lodge Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

Maria

Maria Nelson-Addy

Job Title: Home Manager Joined: 2023

Maria Nelson-Addy is our Home Manager at Lakeview Lodge Care Home. Maria has many years of experience managing care homes, she is passionate about caring for older people and strives to deliver the very best person-centred care. Her door is always open and she looks forward to welcoming you and your loved ones to the Lakeview family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lakeview Lodge Care Home to verify any information. View our terms and conditions. Lakeview Lodge Care Home has an Enhanced Service - more info.