
From the start, the experience with Bourne Wood has been excellent.M P(Son of Resident/Service User)

A lovely residential care home with clean, bright, comfy surroundingsP C(Niece of Resident/Service User)

At the end of the day, Mummy feels loved, cared for and secure, what more could we ask!Caroline T(Daughter of Resident/Service User)

From the start, the experience with Bourne Wood has been excellent.M P(Son of Resident/Service User)

A lovely residential care home with clean, bright, comfy surroundingsP C(Niece of Resident/Service User)

At the end of the day, Mummy feels loved, cared for and secure, what more could we ask!Caroline T(Daughter of Resident/Service User)

Bourne Wood Manor Care Home is a modern, purpose-built home in the charming market town of Farnham offering 24-hour residential, dementia, nursing and respite care for individuals living in and around Surrey. Open since 2017, Bourne Wood Manor provides care for up to 64 residents across two separate floors of accommodation. All Bourne Wood Manor residents benefit from living in a caring environment with spacious private ensuite bedrooms and various...
Care Provided by Bourne Wood Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Bourne Wood Manor Care Home for full pricing details and T&Cs.
Contact Bourne Wood Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Cheryl Williams (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- Visitors welcome at any time.
Parking
- Ample parking available on site.
Bourne Wood Manor Care Home Reviews (137)
Bourne Wood Manor Care Home has a Review Score of 9.7 (9.743) out of 10, based on 32 reviews in the last 2 years.
Over all time Bourne Wood Manor Care Home has 137 reviews.
Good attentive staff.
Food acceptable.
As my son and daughter-in-law were due to go on holiday I arranged to enter Bourne Wood Manor Care Home for 2 weeks respite. In the home I received the best of care and attention from all the staff. The food was good, especially the delicious, home made soups. I returned home feeling pleased I had decided on the respite break.
I have been a resident in bourne wood Manor for 17 months. It is a very pleasant home with large personal rooms. Of course, nothing is like home but this is very near. What more can we ask for? Good food, warmth, smiles and care.
I am very pleased and happy to be living in Bourne Wood Manor, I definitely made the right choice.
Very disappointed with the lack of care. It may be 5 star, as they claim, in appearance, but not in the provision of care. It was a DIY experience for nursing. In my opinion only having one nurse on shift, even though that nurse did her best, lacked foresight into the changing needs of residents. A home with poor leadership. The management was brusque, abrupt and at times rude. Not an experience I would wish to repeat.
I’m a doctor but no affiliation to Porthaven. My background is care of the critically ill. I observed Mum’s care with two eyes; one as a doctor and one as a daughter; hard to reconcile.
I was very happy with her care.
1. Nursing care; excellent, cannot fault it. Senior nurses on duty were experienced and knew when they needed to call me, I trusted their judgement. And that’s a big trust!
2. Mental well-being; hugely important. Mum was very aware of her prognosis and the manner in which she would die. Staff were sensitive to her feelings and opinions, listening to her when she wanted to talk, yet kindly asking her if anything would help on the days she felt despair.
3. Social environment; fabulous! Mum was very sociable and chatty, loved talking and people-watching!
4. Care includes that of family. I cannot fault their kindness and sensitivity and sense of humour!
Her room is comfortable but as there is so much going on, she is never in there during the day.
The Bistro is great for a coffee with Mum when we visit, such a good idea not seen in other homes.
It is so reassuring to know she is secure, happy, busy and eating well.
My mother's nursing needs were not being met and there was even a lack of consistency and attention to more basic needs. I feel that Bournewood Manor is not well led and as such the staff are not well enough supported for adequate care to be delivered. I am bitterly disappointed in the care my, mother received and for that reason am unable to rate Bournewood Manor favourably
My mother always comments in a positive way about the ambience of the home and the care from the staff. She always thanks my sister and I for finding this home for her.
As I have found also in other care homes where relatives have been resident, the communications between relatives and staff could be improved. It can take multiple requests before simple things are actioned. Knowing the outcome, be it care related or maintenance, can be difficult to ascertain.
Bourne Wood Manor are an exceptional team. My mother has only been a resident for a week but is already beginning to settle and smile again. She has been shown compassion and excellent care by all the staff who go out of their way to spend time with her. The management team have supported the whole family during the transition and we are so relieved that we made the right choice for her.
I cannot commend Bourne Wood Manor Care Home too highly. Kind, caring staff with the residents and families alike. Residents treated with dignity and patience when required nothing too much trouble and all in a well designed clean and tidy environment.
Mother admitted as an emergency due to a safeguarding issue.
The whole team - medical, clerical and management have been nothing short of outstanding in their kindness support and understanding to us all.
I feel confident that my mother is in the very best place, receiving the best care as we continue the "Alzheimers journey".
We are very pleased with how my nanna has settled into the home. The staff are all lovely and work hard to keep her happy and busy. The facilities are excellent and always clean. We as a family enjoy visiting, especially walking around the garden and playing games in the bistro area.
She looked around and fell in love with everything, she made an appointment with the home straight away in order to arrange all the necessary details so that she could move in ASAP.
One of the many things that attracted her was the beautiful decoration and the homely feel of all the rooms, the lovely fixtures and fittings in the lounges, dining rooms and the bedrooms, with each ground floor suit having patio doors to their own little gardens.
The staff are exceptional so caring and very attentive and look after mum so well nothing is to much trouble and they always have a smile.
My mother is a different person since moving into Bourne Wood Manor in June, she is so happy, enjoying every minute and getting involved with all the different activities that take place and loving all the lovely food that is served.
My mother, who suffers from dementia, moved into Bourne Wood Manor 4 months ago. The home has been perfect for her and she settled in very quickly. She is well looked after and is happy, All the staff are very caring and friendly. The home has a lovely community feel about it and there are plenty of activities and events laid on. Can't fault it really!
When I first had to consider a care home for my mother, I never imagined I'd find somewhere as wonderful as Bourne Wood Manor. With its own cinema, hairdressing salon, library, fantastic restaurant, manicured gardens and so on, it is more like a five-star hotel than a residential care home.
From day one they made my mother so very welcome, integrated her into the community of residents and involved her in all the daily activities.With a full weekly events calendar from creative writing to baking, plus day trips to local attractions, there is always something to do which has really given my mother a new lease of life.
As for the staff, I cannot praise them enough. They can't do enough to accommodate my mothers’ needs and always with a smile. Not only have they looked after my mum with great dignity and compassion in the final stage of her life, but also made me feel equally welcomed as I now spend much time there. Bourne Wood Manor really is a wonderful place!
A newly opened nursing home providing excellent accommodation and services. Most importantly I am impressed by the quality and services of the care staff and the dignity they give to the residents. Food is also very appropriate of high quality and very well presented.
Dear John, thank you for sharing your experience of our home. My fantastic team work hard to ensure residents receive the care they deserve and they'll be delighted to hear your feedback. Best wishes, Sue
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (3)
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 26 Jun 2026
We celebrated day one of our Porthavenbury Care Home Open Week at Bourne Wood Manor Care Home with our very own sausage and cider festival! We had a fantastic performance...
- 26 May 2026
This month, we celebrate International Nurses Day, so we treated our incredible nurse, Alisha, and our Clinical Deputy Manager, Lynn, to goodie bags. We also included cards made by our...
- 01 Aug 2026Organiser: Bourne Wood Manor Care Home
- 27 Aug 2026Organiser: Bourne Wood Manor Care Home
- 25 Sep 2026Organiser: Bourne Wood Manor Care Home
Awards / Recognitions (17)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 30 Jan 2026Recipient: Porthaven Care Homes
- 01 Jan 2026Recipient: Bourne Wood Manor Care Home
Accreditations
There are no accreditations posted yet for Bourne Wood Manor Care Home.
Meet the Team (2)

Hello, my name is Cheryl, and I am the Home Manager here at Bourne Wood Manor. I joined the team in 2019 as deputy manager and was promoted to home manager in 2020.

Hello, my name is Annie Russell, and I am the Client Service Manager here at Bourne Wood Manor.
I studied at Godalming College, where I completed A-levels in Sociology and Hospitality. Through my studies, I developed strong customer service skills and consistently achieved high targets. My educational background has given me a solid foundation in understanding people and meeting their needs effectively.
I started working in the care sector due to my personal experience of helping my family find care for my grandparents. This experience has been deeply impactful and has equipped me with the qualities needed to be a trustworthy and compassionate person to speak to. It has also fuelled my passion for providing the best possible care and support to residents and their families.
In my free time, I enjoy spending quality moments with my friends and family. We love going on new adventures, whether it is exploring new places, trying out new activities or simply enjoying each other's company. These experiences have enriched my life and have helped me to become a more empathetic and understanding person.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bourne Wood Manor Care Home to verify any information. View our terms and conditions. Bourne Wood Manor Care Home has an Enhanced Service -more info.