Opened in 2017 and located in the heart of Shefford, MHA Oak Manor is a modern care home offering residential and dementia care in a welcoming and inclusive environment. The home is fully wheelchair accessible, featuring 64 en-suite rooms where each floor is aptly named: Cecil, Willow, Bark, and Bur, creating a sense of community and comfort. Residents enjoy bright communal spaces, a relaxing hairdressing salon, and beautiful gardens.
At...
Opened in 2017 and located in the heart of Shefford, MHA Oak Manor is a modern care home offering residential and dementia care in a welcoming and inclusive environment. The home is fully wheelchair accessible, featuring 64 en-suite rooms where each floor is aptly named: Cecil, Willow, Bark, and Bur, creating a sense of community and comfort. Residents enjoy bright communal spaces, a relaxing hairdressing salon, and beautiful gardens.
At Oak Manor, the gardens offer residents a peaceful, accessible space to unwind and enjoy nature. The vibrant flowerbeds and communal patios provide plenty of opportunities to relax, while raised garden beds allow residents to get involved in growing vegetables, herbs, and flowers.
The care is personalised to meet each resident’s needs, with services including residential and dementia care in a comfortable, familiar setting. The home offers tailored activities such as music therapy, interactive ‘magic tables,’ and robotic pets, alongside dedicated communal spaces on every floor. Families are always welcome, even staying with loved ones during end-of-life care. The vibrant activity schedule includes everything from arts and crafts to yoga, with special events like the Last Night of the Proms and trips to local attractions.
Oak Manor provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential and dementia care, the team at Oak Manor are here to help.
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Oak Manor Care Home has a Review Score of 9.9 (9.903) out of 10, based on 35 reviews in the last 2 years.
Over all time Oak Manor Care Home has 110 reviews.
The staff are amazing and they genuinely care so much. I know that my Mother is in the safest place that she could be. The home is set out really well, very modern, clean and bright. Thank you to everyone there.
The staff are amazing and they genuinely care so much. I know that my Mother is in the safest place that she could be. The home is set out really well, very modern, clean and bright. Thank you to everyone there.
Thank you for your kindness; it means a lot to the team.
My mother has been a resident for nearly 18-months. It was a big decision moving her from South Wales to be closer to us. It was the right decision. Oak Manor has proved to be a great place. Although suffering from dementia, Mum has been very happy there. We have found all staff to be very...
Thanks.
Thank you very much we are very grateful for your kindness.
I have not replied to the section on food and drink as I have never seen a menu for the home. However, since my friend has been a resident, she seems very well.
I have not replied to the section on food and drink as I have never seen a menu for the home. However, since my friend has been a resident, she seems very well.
Thank you so much for your review of Oak Manor. It has been lovely caring for your friend. Oak Manor prides ourselves to deliver person-centred care for all our residents.
Our staff team are very dedicated to the residents which we are very proud of.
When my friend came to you she was very depressed and confused although not perfect she is now much better. Her tidiness is still not good but then it never was! I think it is good for her to have company and for her to have someone to keep an eye on her personal hygiene.
When my friend came to you she was very depressed and confused although not perfect she is now much better. Her tidiness is still not good but then it never was! I think it is good for her to have company and for her to have someone to keep an eye on her personal hygiene.
Thank you so much for your kind words about Oak Manor and the progress that your friend has made with us. We are always open to any feedback so please do let us know if we can improve any part of our service.
My mum was moved to this complex when it opened and I have nothing but high praise for its staff and facilities. Mum is now 90 and we had a lovely get together with all the residents and family, she has never been happier and as I live on the other side of Bradford/Leeds, this is a comfort to me as...
The last visit it was the music room and loved it, she also enjoys sewing and crafts.
Thank you so much for your wonderful review of Oak Manor. The staff team here are dedicated to enriching the lives of our residents and I am so pleased to hear that you have had such a positive experience during your visits. We do aim to please and it’s lovely to hear that your Mum is happy here.
A very special place.
A very special place.
Thank you so much for you wonderful review. We loved caring for your mum and we pride ourselves on the individualised care we give to all of our residents. This really means a lot and I will be sure to pass this on to the staff team.
In July of this year, I applied to be a volunteer and was accepted. I live close by and am a pensioner. I love visiting at least once a week and hopefully to build up to more. I have enjoyed my visits and have come to know the residents and staff (and they me). My previous work has included working...
In July of this year, I applied to be a volunteer and was accepted. I live close by and am a pensioner. I love visiting at least once a week and hopefully to build up to more. I have enjoyed my visits and have come to know the residents and staff (and they me). My previous work has included working in retirement homes and I was overjoyed to see how wonderfully this care home is managed. I hope to be visiting a long time.
Thank you so much for your lovely review and thank you for the support you have given within your role as a Volunteer at Oak Manor. You are more than welcome to visit as often as you are able to. Your kind words have helped to assure us that we continue to be the best we can be for our residents.
The facilities are of a five-star hotel standard, not at all like other care/residential homes I have experienced - excellent.
The facilities are of a five-star hotel standard, not at all like other care/residential homes I have experienced - excellent.
Thank you so much for your positive review. We are very proud of our facilities and we strive to create the best environment for all of our residents. I will be sure to share your comments with the staff team.
Excellent facilities throughout. I feel very happy that our dear friend is being cared for so well.
Excellent facilities throughout. I feel very happy that our dear friend is being cared for so well.
Thank you for sharing your positive experience of Oak Manor. I am so glad that you can see the quality care that your friend receives here. I will be sure to share your comments with the staff team.
The first time I stepped into Oak Manor I was taken aback, bright (real) flowers in the entrance hall, staff were very welcoming, clients bedrooms amazing, dining room lovely, table setting lovely. I said to a member of staff, it's like a hotel. My neighbour is happy, with staff being so pleasant...
The first time I stepped into Oak Manor I was taken aback, bright (real) flowers in the entrance hall, staff were very welcoming, clients bedrooms amazing, dining room lovely, table setting lovely. I said to a member of staff, it's like a hotel. My neighbour is happy, with staff being so pleasant the atmosphere is quite uplifting. I know, I've been in other care homes.
Thank you so much for your wonderful review. We try our best to create a homely experience for our residents and their visitors – I’m so pleased to hear that your experience has been a positive one. I will be sure to share your comments with the staff team.
The rooms themselves are clean and tidy. It seems an ideal place to live.
The rooms themselves are clean and tidy. It seems an ideal place to live.
Thank you so much for your kind words about Oak Manor. I will be sure to pass on your kind comments to our staff team, including the carers and the housekeeping staff. I’m so happy that your experience of Oak Manor has been a positive one.
It seems to be a very caring and happy environment and I'm sure that mum will settle in very well.
It seems to be a very caring and happy environment and I'm sure that mum will settle in very well.
Thank you so much for your kind words. We are all so glad that you and your Mum have had a positive experience and that you have found the staff to be warm and friendly. Your Mum does appear to have settled in well so far and has been making friends with some of the other residents.
What a wonderful welcoming atmosphere Oak Manor Care Home provides. All management, staff and carers never fail to greet you with a cheerful smile and the environment is light and bright, spacious, decorative and spotlessly clean everywhere. The family feel our mother is so very fortunate to be...
Thank you to all of you at Oak Manor.
Thank you so much for your kind review. I’m so pleased that you and your Mother had such a wonderful festive experience with us at Oak Manor. Our team pride themselves on the service they give and we all know that starts with a greeting at the front door. Your comments are really encouraging and I will be sure to pass them on to the team.
My mother-in-law has had the most excellent care at Oak Manor. The staff are always so cheerful and welcoming. The care home has a personalised approach that responds to its residents in a highly individual way. Enrichment activities are excellent. The care home 'birthday party' was an absolute...
My mother-in-law has had the most excellent care at Oak Manor. The staff are always so cheerful and welcoming. The care home has a personalised approach that responds to its residents in a highly individual way. Enrichment activities are excellent. The care home 'birthday party' was an absolute highlight, with residents, staff and family members dancing, laughing and having fun. A real family atmosphere!
Thank you so much for your wonderful words. I’m so pleased you enjoyed our first birthday party and that you feel our activities are enriching. It’s very pleasing to hear that you find the staff so cheerful and welcoming. We aim to create an inclusive atmosphere for all at Oak Manor and your kind comments have help affirm that we are doing this.
Thank you for...
Thank you for all that you do for mum.
Thank you very much for your kind comments and you are most welcome. I agree, your Mum has settle in well with us and she is very content here. I’m so pleased that your experience of Oak Manor has been so positive and that the atmosphere is relaxing and the staff are interacting well with residents. I will gladly pass your comments on to the staff team.
As a health professional and a family member of a resident, I have been extremely impressed with the compassion and care is given to all residents. The activities and the encouragement from staff for residents to engage in their activities has been fantastic and it is heartwarming to see my grandma...
As a health professional and a family member of a resident, I have been extremely impressed with the compassion and care is given to all residents. The activities and the encouragement from staff for residents to engage in their activities has been fantastic and it is heartwarming to see my grandma thrive in such a safe and loving environment.
Thank you so much for your kind words about Oak Manor. We feel engagement in activities plays a very important role in the nurturing of people’s wellbeing and our staff offer this engagement whenever possible. I am so pleased to hear that you feel your Grandma is thriving here at Oak Manor and I will be sure to pass your comments on to our staff team.
Our mother has been at Oak Manor for 6 months and is very happy. The staff are extremely caring and well trained to manage dementia. There are many activities arranged by the staff as well as external specialists who come in. The garden is lovely and the residents enjoyed it a lot in the summer....
Still a relatively new home, the management team are always looking to develop the home and activities and are available to discuss anything with relatives. Unlike a previous care home, there are no stations which staff sit behind - staff are always with residents and if they have paperwork etc they do it in the lounge. They’re engaging and caring. Nothing phases them. Would recommend this home.
Thank you so much for this glorious review. I am incredibly proud of the staff team here at Oak Manor and I am so glad to hear from you that your Mother is very happy here. All of our staff have a comprehensive induction period which enables them to effectively work with our residents. I was glad...
Thank you so much for this glorious review. I am incredibly proud of the staff team here at Oak Manor and I am so glad to hear from you that your Mother is very happy here. All of our staff have a comprehensive induction period which enables them to effectively work with our residents. I was glad to see your Mother enjoying the garden in the summer and next year there will be even more outside to enjoy. We absolutely are always looking to develop the home and I would urge anybody to speak to either myself or the Deputy Manager if you have any suggestions. We also have a suggestion box in the main foyer. We recognise that engagement is very important for older people, particularly those who are living with dementia and it is important that the carers stay with the residents as often as they can, which does include paperwork, instead of shutting themselves away. Thank you again for your wonderful review.
It is a...
It is a credit to all the staff that she settled in quickly and now considers Oak Manor her home.
Thank you so much for this wonderful review. I agree, your Mum has settled in very well and it is lovely to hear from you that she now considers Oak Manor her home. We try our best to create a homely atmosphere at Oak Manor and I’m so pleased to hear about your positive experiences with our staff team. I will be sure to pass this on to them. Many thanks again.
The carers and the managers are very friendly and approachable and have been very supportive to me at such a difficult time.
The carers and the managers are very friendly and approachable and have been very supportive to me at such a difficult time.
Thank you so much for your lovely review. We are always happy to support our resident's relatives and offer advice when we can. I’m so pleased to hear that you are happy with all aspects of your Mum’s care and we enjoy supporting her. I will ensure this is passed on to the staff team.
You get a very warm welcome from all the staff, and residents and family are well taken care of.
You get a very warm welcome from all the staff, and residents and family are well taken care of.
Thank you so much for your lovely comment. We have tried our best to create a homely and welcoming atmosphere within our new building and your comment has helped us confirm that we have been successful in this. Thank you also for your comment about everyone being taken care of well – I will make sure your positive feedback is forwarded on to the staff team.
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Cecilia has worked in care since the age of 18, originally training as a nurse in Romania. She brought her passion and dedication for care to Oak...
Cecilia has worked in care since the age of 18, originally training as a nurse in Romania. She brought her passion and dedication for care to Oak Manor in 2018 and was promoted from Senior Care Assistant to Deputy Home Manager and then to Home Manager in 2023. In addition to her nursing qualification, Cecilia holds a Level 5 NVQ in Health and Social Care.
One of her proudest moments was when Oak Manor received Shefford Town Council's Civic Award in recognition of its work to build strong community links, reduce isolation, and create opportunities for people of all ages to connect. Cecilia said: "At MHA Oak Manor, we believe in creating a home where everyone feels valued, connected, and supported—and this award reaffirms that those efforts are making a real difference."
Outside of work, Cecilia enjoys crafting, reading, and travelling. She loves discovering new places, especially those rich in history.
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