Oak Manor Care Home

Harvest Rise, Off Ivel Road, Shefford SG17 5GE
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9.9 100 Reviews
  • Oak Manor Care Home, Shefford
Opened in 2017 and located in the heart of Shefford, MHA Oak Manor is a modern care home offering residential and dementia care in a welcoming and inclusive environment. The home is fully wheelchair accessible, featuring 64 en-suite rooms where each floor is aptly named: Cecil, Willow, Bark, and Bur, creating a sense of community and comfort. Residents enjoy bright communal spaces, a relaxing hairdressing salon, and beautiful gardens.

At Oak Manor, the gardens offer residents a peaceful, accessible space to unwind and enjoy nature. The vibrant flowerbeds and communal patios provide plenty of opportunities to relax, while raised garden beds allow residents to get involved in growing vegetables, herbs, and flowers.

The care is personalised to meet each resident’s needs, with services including residential and dementia care in a comfortable, familiar setting. The home offers tailored activities such as music therapy, interactive ‘magic tables,’ and robotic pets, alongside dedicated communal spaces on every floor. Families are always welcome, even staying with loved ones during end-of-life care. The vibrant activity schedule includes everything from arts and crafts to yoga, with special events like the Last Night of the Proms and trips to local attractions.

Oak Manor provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential and dementia care, the team at Oak Manor are here to help.
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Care Provided by Oak Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1496 – £1585
  • Self-Funded Residential Dementia Care: £1540 – £1676
  • RESPITE Self-Funded Residential Care: £1585 – £1585
  • RESPITE Self-Funded Residential Dementia Care: £1676 – £1676

These prices are only a guideline, please contact Oak Manor Care Home to find out the exact price for your requirements.

Contact Oak Manor Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Oak Manor Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Oak Manor Care Home Reviews (100)

9.9

Oak Manor Care Home has a Review Score of 9.9 (9.883) out of 10, based on 32 reviews in the last 2 years.
Over all time Oak Manor Care Home has 100 reviews.

Overall Experience
  • 96
  • 4
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Date Published
  • 100
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Reviewer Connection to Oak Manor Care Home
  • 54
  • 16
  • 8
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Total of 100, showing 81-100
Review from S N (Friend of Resident) published on 10 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here several times and have always been impressed with the staff and the surroundings.
The staff seem happy and willing to make your visit a pleasant one.
The rooms themselves are clean and tidy. It seems an ideal place to live.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for your kind words about Oak Manor. I will be sure to pass on your kind comments to our staff team, including the carers and the housekeeping staff. I’m so happy that your…read more
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Review from J C (Daughter of Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Oak Manor at the beginning of December and has been made to feel very welcome. The staff are very warm and friendly and always have time to talk.
It seems to be a very caring and happy environment and I'm sure that mum will settle in very well.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for your kind words. We are all so glad that you and your Mum have had a positive experience and that you have found the staff to be warm and friendly. Your Mum does appear to have…read more
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Review from Rachel W (Daughter of Resident) published on 3 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wonderful welcoming atmosphere Oak Manor Care Home provides. All management, staff and carers never fail to greet you with a cheerful smile and the environment is light and bright, spacious, decorative and spotlessly clean everywhere. The family feel our mother is so very fortunate to be living
there. Her needs are met appropriately, caringly and kindly, relieving us of any worries that inevitably develop with a 97 year old parent.
I would like to particularly comment upon the Christmas period. Oak Manor was so beautifully decorated both inside and out. Everywhere oozed with sparkle, brightness and festive cheer, including the staff who instilled the Christmas spirit with enthusiasm among everyone. Choirs, carol singers, school children were all a part of spreading Christmas cheer in the home. Marvellous! Upon asking our mother if she had enjoyed Christmas, she replied, “Oh yes, it has been really lovely.” What more can we say?!
Thank you to all of you at Oak Manor.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for your kind review. I’m so pleased that you and your Mother had such a wonderful festive experience with us at Oak Manor. Our team pride themselves on the service they give and we…read more
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Review from D M (Daughter-in-law of Resident) published on 28 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has had the most excellent care at Oak Manor. The staff are always so cheerful and welcoming. The care home has a personalised approach that responds to its residents in a highly individual way. Enrichment activities are excellent. The care home 'birthday party' was an absolute highlight,
with residents, staff and family members dancing, laughing and having fun. A real family atmosphere!
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for your wonderful words. I’m so pleased you enjoyed our first birthday party and that you feel our activities are enriching. It’s very pleasing to hear that you find the staff so…read more
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Review from A M (Son of Resident) published on 21 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the are that is provided by my mother. She has settled in very well and seems very content. The staff are always polite, pleasant and overall there is a lovely, relaxed atmosphere with lots of interaction between staff and residents. This is lovely to witness.
Thank you for all
that you do for mum.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you very much for your kind comments and you are most welcome. I agree, your Mum has settle in well with us and she is very content here. I’m so pleased that your experience of Oak Manor has…read more
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Review from F M (Granddaughter of Resident) published on 21 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a health professional and a family member of a resident, I have been extremely impressed with the compassion and care is given to all residents. The activities and the encouragement from staff for residents to engage in their activities has been fantastic and it is heartwarming to see my grandma
thrive in such a safe and loving environment.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for your kind words about Oak Manor. We feel engagement in activities plays a very important role in the nurturing of people’s wellbeing and our staff offer this engagement whenever…read more
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Review from Kate B (Daughter of Resident) published on 20 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has been at Oak Manor for 6 months and is very happy. The staff are extremely caring and well trained to manage dementia. There are many activities arranged by the staff as well as external specialists who come in. The garden is lovely and the residents enjoyed it a lot in the summer.
Still
a relatively new home, the management team are always looking to develop the home and activities and are available to discuss anything with relatives. Unlike a previous care home, there are no stations which staff sit behind - staff are always with residents and if they have paperwork etc they do it in the lounge. They’re engaging and caring. Nothing phases them. Would recommend this home.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for this glorious review. I am incredibly proud of the staff team here at Oak Manor and I am so glad to hear from you that your Mother is very happy here. All of our staff have a…read more
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Review from Gary M (Relative of Resident) published on 18 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overwhelming experience since Mum started at Oak Manor has been one of care, compassion and a sense of fun.
The staff all seem to have a strong sense of purpose, they are all friendly, approachable and nothing is too much trouble.
Mum has thrived since she has been at Oak Manor.
It is a credit
to all the staff that she settled in quickly and now considers Oak Manor her home.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for this wonderful review. I agree, your Mum has settled in very well and it is lovely to hear from you that she now considers Oak Manor her home. We try our best to create a homely…read more
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Review from Jayne M (Daughter of Resident) published on 18 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Oak Manor in July of this year, and I have been more than happy with all aspects of Mum's care.
The carers and the managers are very friendly and approachable and have been very supportive to me at such a difficult time.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for your lovely review. We are always happy to support our resident's relatives and offer advice when we can. I’m so pleased to hear that you are happy with all aspects of your Mum’s…read more
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Review from Paula B (Daughter of Resident) published on 18 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You get a very warm welcome from all the staff, and residents and family are well taken care of.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for your lovely comment. We have tried our best to create a homely and welcoming atmosphere within our new building and your comment has helped us confirm that we have been…read more
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Review from Alyson B (Daughter of Resident) published on 11 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The welcome at Oak Manor has been warm and professional. We were given all of the information we needed in a timely manner. The staff are all friendly, kind and very able.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for your wonderful comment. We have worked hard to ensure a good service is provided at Oak Manor and feedback like yours really validates this. I will ensure the staff team see your…read more
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Review from Hayley H (Daughter of Resident) published on 10 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff and carers are friendly and helpful. The rooms, bathrooms and other facilities are spotlessly clean. When moving in we were given all the information and help needed to make it as stress-free as possible.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for your lovely comments. I too am pleased that the transition went as smoothly as it could as I’m so happy that your Mum has settled in well with us. I will be sure to pass your…read more
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Review from Philip E (Friend of Resident) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We live approx 110 miles away but visit once a month so we needed a good reliable care home and are lucky our friend is in this one. Our friend is so well looked after he looks better and younger than he did five years ago.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for your lovely review. We are delighted that your friend is happy at Oak Manor and that you feel we are a reliable home for him to reside in. Our dedicated staff will be thrilled to…read more
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Review from Karen B (Daughter of Resident) published on 3 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad went into Oak Manor in May 2018.
When we first went and had a look we were impressed by how beautiful it was and we were made to feel so welcome.


Oak Manor has exceeded our expectations, the care and love has come from every member of staff, nothing is too much trouble. It is such relief

to know he is in such good hands.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for your wonderful words of encouragement. Our dedicated team do their best to ensure every resident has just as good an experience at Oak Manor as your Dad. We are so glad you feel…read more
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Review from Carol P (Regular Volunteer) published on 28 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been a volunteer at Oak Manor for nearly a year now, I visit with my dog once a week and also join in with craft activities. I have to say I am very impressed with the quality of staff, they all seem very caring and hard working. The building itself is very well maintained and the resident's
rooms are always clean, tidy and have the feeling of individuality. I have watched friendships develop and there is always a warm welcome from both staff and residents.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you for your kind feedback. We are also very proud of the team that we have developed and we pride ourselves on making Oak Manor the residents’ home. We welcome all of our volunteers. I would…read more
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Review from Emma M (Daughter of Resident) published on 26 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at the home for about 6 months. She seems to be very happy, she has dementia and so not completely aware. The care she receives is excellent. The carers are superb, very attentive and considerate. The surroundings are very comfortable. She has a lovely room with a door to the outside.


It

is a pleasure to visit her there as it is such a happy place.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for this fantastic feedback – it is really appreciated by me and the team. It’s so lovely to hear your view of Oak Manor – we try our best to be the best we can be each and every day…read more
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Review from Isobel W (Resident) published on 26 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Some carers are fantastic, others need prompting. The activities co-ordinator is amazing, everyone loves her and she is fantastic with them.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you for your lovely feedback. I’m sorry to hear that some members of the team need to be prompted at times – this will be reviewed in staff supervision meetings. Please feel free to continue to…read more
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Review from K M (Daughter of Resident) published on 26 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the carers are always cheerful, friendly and professional. Mum is supported in exactly the way she wishes. She is encouraged to try activities she thought she would not be able to do due to visual impairments.
Mum has flourished due to all the TLC in Oak Manor. Her confidence and enjoyment for
life have returned.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you for this wonderful feedback about Oak Manor. It’s so nice to see your Mum participating in activities and watching her become part of our community over the last seven months and I’m so…read more
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Review from Julie M (Daughter of Resident) published on 26 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad settled in immediately. Very friendly, caring environment. I was nervous at first as dad lived in a different county, I didn’t need to worry. Dad loves his room, the staff are very caring and friendly. I am always made welcome when I visit, which is most days.


Coffee lounge is lovely, dad’s friends

have visited a couple of times, they enjoy having coffee and biscuits on their visit.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you for this lovely feedback. Your Dad has settled in well at Oak Manor and, as you said, benefits from the accessibility of the café area and the privacy of his own bedroom. I’m so pleased to…read more
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Review from Dawn W (Daughter of Resident) published on 26 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has dementia and after caring for my mum found it hard to rely on others. When he chose to go to a care home I felt I had let him down but his friends have said how well he is and how this was the best thing I could have done for him. He still finds it hard to understand where he is sometimes
but he always feels safe and happy at Oak Manor. The staff all know his name which helps him feel at home from home. I cannot thank staff enough for what they do and how they have helped us both.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so very much for your kind words about Oak Manor. As a team we do our best to make sure everybody is welcomed. We understand that this can be a difficult time for relatives as well as…read more
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Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Oak Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.883 for Oak Manor Care Home is calculated as follows: ( (338 Excellents x 5) + (32 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 376 Ratings = 4.883
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oak Manor Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

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Cecilia Adamek

Job Title: Home Manager Joined: 2018

Cecilia is Oak Manor's compassionate and dedicated Home Manager.

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