Oak Manor Care Home

Harvest Rise, Off Ivel Road, Shefford SG17 5GE
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9.9 100 Reviews
  • Oak Manor Care Home, Shefford
Opened in 2017 and located in the heart of Shefford, MHA Oak Manor is a modern care home offering residential and dementia care in a welcoming and inclusive environment. The home is fully wheelchair accessible, featuring 64 en-suite rooms where each floor is aptly named: Cecil, Willow, Bark, and Bur, creating a sense of community and comfort. Residents enjoy bright communal spaces, a relaxing hairdressing salon, and beautiful gardens.

At Oak Manor, the gardens offer residents a peaceful, accessible space to unwind and enjoy nature. The vibrant flowerbeds and communal patios provide plenty of opportunities to relax, while raised garden beds allow residents to get involved in growing vegetables, herbs, and flowers.

The care is personalised to meet each resident’s needs, with services including residential and dementia care in a comfortable, familiar setting. The home offers tailored activities such as music therapy, interactive ‘magic tables,’ and robotic pets, alongside dedicated communal spaces on every floor. Families are always welcome, even staying with loved ones during end-of-life care. The vibrant activity schedule includes everything from arts and crafts to yoga, with special events like the Last Night of the Proms and trips to local attractions.

Oak Manor provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential and dementia care, the team at Oak Manor are here to help.
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Care Provided by Oak Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1496 – £1585
  • Self-Funded Residential Dementia Care: £1540 – £1676
  • RESPITE Self-Funded Residential Care: £1585 – £1585
  • RESPITE Self-Funded Residential Dementia Care: £1676 – £1676

These prices are only a guideline, please contact Oak Manor Care Home to find out the exact price for your requirements.

Contact Oak Manor Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Oak Manor Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Oak Manor Care Home Reviews (100)

9.9

Oak Manor Care Home has a Review Score of 9.9 (9.883) out of 10, based on 32 reviews in the last 2 years.
Over all time Oak Manor Care Home has 100 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Oak Manor Care Home
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Review from Lorraine B (Daughter of Resident) published on 3 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At 4:15am on a Sunday morning Mum returned to the home after a visit to A & E. Three outstanding carers worked together with a wheelchair, taking notes from the hospital and outstanding support for Mum, the team was truly amazing.
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Review from Lorraine A (Daughter of Resident) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home, the staff and facilities are wonderful. The home is spotless, clean and tidy at all times. Always looks like it's been freshly decorated. It's so bright, cheerful and welcoming. The carers do an amazing job, my mum has dementia and is very difficult to deal with sometimes, but they
are so good with her. There are activities every day to help keep her amused. Definitely, a lovely place for her to finish her life.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so very much for your kind words, we are very grateful and appreciate your positive feedback. The carers work hard to care for our residents with dignity and respect.
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Review from Richard C (Son of Resident) published on 16 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We think the staff are super and helpful to our needs. They are always professional and caring, and our mother couldn't be happier. Mum loves living here, and she has settled in well. The Covid crisis has been managed efficiently with great assurance.
Thank you.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so much for your kind review. We are glad that your mum has settled in well and that you are happy with the staff and the environment.
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Review from Shirley C (Daughter of Resident) published on 4 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The building and rooms are spotless. The staff are kind and very considerate and always have time to speak to us. They are always in close contact with us on all medical and personal issues. We can always get through on the phone which is important to us, particularly during the pandemic.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so much for your kind review, we are glad that you feel you are welcomed and that the building is clean and spotless. I am glad that you find the staff friendly and helpful; this is such a…read more
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Review from M C (Resident) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are amazing and went above and beyond when we visited. They are very friendly, caring and doing an amazing job. The facilities are clean and colourful, they even have their onsite hair dressers/barbers and coffee shop setting.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you very much for your compliment, we are very grateful for your kind words. We pride ourselves to be caring and compassionate and go the extra mile. I am so thankful that you felt welcomed.
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Review from S G (Granddaughter of Resident) published on 22 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother has settled very well. She feels safe and secure. Carers are friendly, attentive and supportive. Whenever I make contact with the home, staff are always helpful and polite. Unable to comment on rooms, as my grandmother became a resident during Covid, so haven't seen yet. No complaints
regarding food/drink, and I assume value for money (I am not involved financially). An overall lovely home.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you very much for your kind review, we are grateful for your kind words. We are very happy that your grandmother has settled in well and feels happy, safe and secure.
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Review from John D (Nephew of Resident) published on 21 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oak Manor Care Home is a welcoming and friendly care home which meets my aunt's needs perfectly. The care managers and their colleagues are always on hand to answer questions and they all take a proactive role in the day-to-care of all residents. The home environment is light, bright and airy with easy
access including blue badge parking bays and this contributes towards the pervading cheerful and positive atmosphere. When first viewing the home as a potential residence for my aunt staff willingly gave their time to answers questions fully and to provide a very helpful guided tour of their facilities which are quite impressive. I do like the fact that MHA is open and up front about its policies and costs. These were all fully explained both on the website and in dialogue with with the care managers. The move went well. I have confidence in the home and its staff as I see how well my aunt has settled into her new routine and that she is quite content at being resident at Oak Manor.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so very much for your lovely review, we are so happy that you feel so welcome and feel confident that our staff are caring and compassionate towards yourselves and your family member.
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Review from Dawn M (Daughter of Resident) published on 18 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care team have been magnificent with every aspect of caring for my loved one, from the day they went in, until her recent passing. When every effort was made to safely allow access to say goodbye. The level of sensitivity and support for the family was instrumental in helping us cope with our grief.
It was like being allowed to be part of the Oak Manor Care Home family. We cannot thank them enough for everything they did. Especially the little touches like sending a poem or good wishes. Lining up the staff to say farewell with music. It was very touching and allowed her to have a peaceful and pain-free passing. Thank you all.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so very much for you kind comments, we were very privileged to meet of you and to care for your mother. The care staff here are very dedicated to our residents and I am glad that we made a…read more
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Review from A S (Daughter of Resident) published on 11 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oak Manor Care Home completely changed my perception of care homes. It is the most wonderful, uplifting place where our mum was fortunate enough to spend the last six months of her life. The manager and hear team are amazing. They cared for our mum as if she was part of their one big family. The support
and compassion they showed towards us when Mum passed was incredibly touching. Cannot thank them enough. Would recommend Oak Manor Care Home to anyone.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so very much for your lovely review. I am so very glad we made your experience of our care home a family feel for you and your family. We do pride ourselves to be person centred and aim to…read more
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Review from Dianne S (Daughter of Resident) published on 11 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment Mum went into Oak Manor Care Home we knew we had made the right choice. The staff and management there so caring and there is a lovely positive atmosphere. They put on lots of celebrations and social events which helped with the Covid restriction. it was lovely to see Mum dancing and
enjoying a music event on the home social media. When Mum passed, the staff went above and beyond to give her the care and dignity she observed and supported our family too. I am so grateful we chose Oak Manor Care Home, Mum deserved the best and she got it. Thanks.


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Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you very much for your kindness. I am very proud of the whole team here at Oak Manor; they go above and beyond to assist families and their loved ones. Our page Friends of Oak Manor has been a…read more
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Review from B D (Daughter of Resident) published on 10 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oak Manor Care Home is a fantastic care home not just for facilities, cleanliness and all the things you would want in a care home, but most importantly the staff have been amazing - not just for Mum but for us the family too. I can not recommend Oak Manor Care Home highly enough.
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Review from Carol N (Daughter of Resident) published on 10 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in Oak Manor Care Home for 5 months before she sadly passed. Oak Manor Care Home was the best care home I could have hoped for. The staff are amazing, personal, professional and always provided a happy positive atmosphere. Even at the end of my mother's life, Oak Manor Care Home were amazing.
Not one complaint from my family at all.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you - I am so grateful for your lovely review. We are so happy that we could offer you and your family the care and support you needed. We consider ourselves very lucky to have been able to care…read more
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Review from Sue C (Daughter of Resident) published on 28 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has dementia and my dad couldn’t take care of her at home anymore. We were recommended Oak Manor Care Home and my mum moved in in February 2020. It wasn’t an easy time due to Covid but the level of care for my mum has been amazing since she arrived. They keep my dad updated with everything that
happens and look after him as well. He was able to have Christmas lunch with Mum which was really lovely for them. My mum is so much more engaged now as the amount of activities Oak Manor put on stimulates her and helps to keep her engaged. The staff are wonderful and are always friendly and happy and work very hard to keep the residents well looked after and happy. Oak Manor is a wonderful care home.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so much for the kind review, we are so glad that mum settled in so well and we have a lovely relationship with dad too. We pride ourselves to be person-centred and provide care to a high…read more
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Review from Simon F (Nephew of Resident) published on 19 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved my uncle into Oak Manor on the 8th February 2021 when it became obvious that he needed a bit of help and so could not continue living on his own at home. Despite the challenges of COVID, Oak Manor was able to find a place for my uncle quickly and he was able to move in within a week after the
required testing was completed. I cannot thank enough the Administration Manager for facilitating this quick intake and the Home Manager and team for making him feel so welcome. He has now been a resident for over two months and is really happy. I have visited him a few times and he has made friends, is eating better and even taking part in the activities! Thank you all.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you for your kind review and I am so very happy your loved one has settled in well and is enjoying the environment, activities and has made some friends.
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Review from David G (Friend of Resident) published on 19 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very well operated home. Staff are very attentive to all patients' needs and the structure of activity is very good up to Covid preventing a loss of opportunity to carry this forward. This is not a reflection of the home or its staff but purely down to Government guidance and Laws. I would recommend
this care home to anyone who is looking for a place to care for friends or loved ones, I chose it after trawling a number of other homes in the area.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so very much for your kind words. We are very grateful that you chose our home as Oak Manor pride ourselves to be person-centred and provide activities for all needs.
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Review from Rosemary H (Daughter of Resident) published on 25 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
What can I say the home is brilliant, the staff are brilliant especially under the leadership of the manager, my mother has been there since it opened and they couldn't have done more for me or Mum, she has dementia and is not always the easiest of people she fires the staff all the time. You ladies
there deserve medals for all you have done during this difficult time... stay safe.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so very much for your kindness; I am so grateful on behalf of myself and the team. Your review brought a smile to our faces and a tear to our eye. We are very lucky to have the team we have…read more
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Review from Jean S (Daughter of Resident) published on 12 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Oak Manor for 2-years, and they always go above and beyond with my mum. The home is clean, and there are a few staff members who are exceptional, and I know they genuinely care about their job and the residents. Although my mum has late stages of dementia, they are very
patient with her and tackle each challenge head-on.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so much for your kind review, we are very grateful for your comments and we are glad you think so highly of us.
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Review from Jill F (Daughter of Resident) published on 10 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Oak Manor for over 18 months now and I am confident that she is cared for with compassion and respect. The Management of Oak Manor has done everything they can to ensure that Mum is as happy as she can be in these difficult times and the staff members that care for Mum on a day to day
basis keep her calm and happy. Oak Manor has always been a clean and welcoming environment for residents and, until recent restrictions, family members were made to feel very welcome when they visited.
The Activity Co-ordinators do a wonderful job of finding new and enjoyable ways to keep residents entertained and stimulated. Mum has also appreciated the support and care of the Chaplain. Music is a key feature at Oak Manor and I think this is so important for people with dementia and others.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so much for your review, we are so happy that you and mum feel welcomed and confident that we are meeting mum's needs. The wellbeing team are fulfilling mum's spiritual, physical and…read more
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Review from Jo S (Daughter of Resident) published on 9 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing place. So caring. Thank goodness they care so much as Covid has prevented us from being able to do so much for our loved ones.
The activities are great fun and even my dad, who isn't interested in many things, will join in.
Thank you to all staff.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so much for your kind words, we are so grateful.
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Review from Wendy W (Daughter of Resident) published on 26 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Oak Manor 2 months ago after her dementia got to a stage that she could no longer remain at home. It was such a worrying time but from the first phone call through to mum’s first day there, the staff were fantastic and I knew straight away that she was in good hands. It is such a lovely
place and the staff are caring and friendly. I have visited mum several times and it’s clear to see she is very well looked after. I love seeing the photos of their activities too. It’s a wonderful care home.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so much for your review; we are so glad you chose Oak Manor, and we are very grateful that mum has settled in well and is enjoying her new home.
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Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Oak Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.883 for Oak Manor Care Home is calculated as follows: ( (338 Excellents x 5) + (32 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 376 Ratings = 4.883
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oak Manor Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

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Cecilia Adamek

Job Title: Home Manager Joined: 2018

Cecilia is Oak Manor's compassionate and dedicated Home Manager.

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