Oak Manor Care Home

Harvest Rise, Off Ivel Road, Shefford SG17 5GE
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9.9 100 Reviews
  • Oak Manor Care Home, Shefford
Opened in 2017 and located in the heart of Shefford, MHA Oak Manor is a modern care home offering residential and dementia care in a welcoming and inclusive environment. The home is fully wheelchair accessible, featuring 64 en-suite rooms where each floor is aptly named: Cecil, Willow, Bark, and Bur, creating a sense of community and comfort. Residents enjoy bright communal spaces, a relaxing hairdressing salon, and beautiful gardens.

At Oak Manor, the gardens offer residents a peaceful, accessible space to unwind and enjoy nature. The vibrant flowerbeds and communal patios provide plenty of opportunities to relax, while raised garden beds allow residents to get involved in growing vegetables, herbs, and flowers.

The care is personalised to meet each resident’s needs, with services including residential and dementia care in a comfortable, familiar setting. The home offers tailored activities such as music therapy, interactive ‘magic tables,’ and robotic pets, alongside dedicated communal spaces on every floor. Families are always welcome, even staying with loved ones during end-of-life care. The vibrant activity schedule includes everything from arts and crafts to yoga, with special events like the Last Night of the Proms and trips to local attractions.

Oak Manor provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential and dementia care, the team at Oak Manor are here to help.
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Care Provided by Oak Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1496 – £1585
  • Self-Funded Residential Dementia Care: £1540 – £1676
  • RESPITE Self-Funded Residential Care: £1585 – £1585
  • RESPITE Self-Funded Residential Dementia Care: £1676 – £1676

These prices are only a guideline, please contact Oak Manor Care Home to find out the exact price for your requirements.

Contact Oak Manor Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Oak Manor Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Oak Manor Care Home Reviews (100)

9.9

Oak Manor Care Home has a Review Score of 9.9 (9.883) out of 10, based on 32 reviews in the last 2 years.
Over all time Oak Manor Care Home has 100 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Oak Manor Care Home
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Total of 100, showing 61-80
Review from A H (Son of Resident) published on 26 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been resident for several years at Oak Manor after a disappointing stay at another care home in Bedford. Above all the team at Oak Manor are caring. Mum isn't always easy and over the last few months of lockdown, it has been clear how hard they work. Her dementia has progressed substantially
during the years she has been in the home. The home has made the best out of what has been a very tough time and it has been nice to see entertainers and visitors done in a socially distanced way. The home is well-appointed with new large bedrooms with garden views. A useful coffee area and reception and enough parking. The home is owned by MHA and I feel that they are battling for care homes when it comes to things like testing and standing up to some of the unfair treatment that care homes have received. My only gripe is that living a long way away, my particular needs are not always catered for - I can't just pop in and topping up the pocket money can't be done electronically.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you very much for your review; we are very grateful for your kind words. We pride ourselves on our teamwork and dedication to Oak Manor and are very proud of our staff commitment.
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Review from Trudi L (Daughter of Resident) published on 15 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into Oak Manor in May having been cared for at home but suffering from Dementia for 3 years. I can honestly say, as a family, that since she has been at Oak Manor we have seen an immense progression in her everyday wellbeing. We are lucky that she has happy dementia and the fun side of her
is shining again. She is interacting with other residents, she is involved in singing, karaoke, bowling just a few of the activities offered by the fantastic staff. I honestly feel that we have no worries about Mum's care and attendance. She always appears happy, she looks well, and loves the food. The staff are extremely accommodating, nothing is too much trouble. Communication from the team is second to none. Mum went in during the height of Coronavirus and we had no concerns on how the home was dealing with a very difficult time. My dad contacts my mum twice a day by phone and it is never a problem. Well done and sincere thanks to you all. Couldn't wish for a better home from home.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so much for your kind review; we are so happy that you feel this way and we are proud as a team to have such lovely reviews.
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Review from Zoe S (Daughter of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to all staff at Oak Manor for caring for my mother. Dementia is not an easy illness, but I was impressed that they continued to assess new measures to help her as the disease progressed. During the first deep lockdown due to covid, we stayed away as everyone was scared about contracting or
spreading the disease. Staff facilitated phone calls and video calls to keep families in touch with their relatives inside the care home. As the situation prevailed and it became apparent that things were not going to blow over quickly, again the staff were proactive, this time about finding a way for visitors to meet their loved ones, either by appointment in controlled areas outside the building or by providing access with full PPE to enable visitors to see their 'end of life' relatives in their rooms. For this, I am very grateful. I wish them well with adapting to the colder weather now approaching and trust they will find a way forward to keep families in touch with their loved ones.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so much for the support you have given us, we are very fortunate to have the team we have to support each other through harder times. It was a true pleasure caring for your mother and she…read more
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Review from Sally B (Daughter of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now resided at Oak Manor for nearly two years. In this time Mum has received the highest level of care from all of the fantastic team. The team is professional, kind, thoughtful and caring, there is always well-planned activities and everyone is made to feel welcome and included. We as a family
can not recommend Oak Manor highly enough, the manager and all of her team are outstanding especially in this current climate when they are experiencing difficult times. Mum is very happy at Oak Manor which in turn for us all as a family means the world.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so much for your very kind words; we are so grateful. We are glad that your mum has settled in well. We, as a team, are committed to each and every one of our residents. We are glad you…read more
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Review from Karen F (Regular Volunteer) published on 1 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly staff who go over and beyond when it comes to keeping their residents happy and safe. They have thought of so many ways to keep their residents in touch with their families during the pandemic, including videocalls, videos of everyone so their relatives could see they are well. They are
a great team and proud to be part of it.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so very much for your lovely words; we are very grateful for your kindness. We are very proud of the care we provide and our team here at Oak Manor.
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Review from Jacky J (Daughter of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the wonderful staff at Oak Manor for the high levels of professional care and consideration they show to all residents, nothing is too much trouble and the care and support my dad receives is outstanding. In the current difficult situation when relatives are not allowed to visit
care homes, I have total confidence in the way the home is managed and know that everyone is working hard to ensure the safety of residents is a priority. More than ever, balancing this with meeting the varied needs of residents, keeping everyone happy and in their daily routines takes a lot of skill and dedication. Thank you again for everything you do for the residents of Oak Manor and the reassurance you give relatives who know their loved ones are safe, happy and well cared for.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so much for your kind words; I am truly overwhelmed with the kindness received at this time. Oak Manor staff are very grateful for the words of gratitude whilst they continue with care and…read more
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Review from Carol W (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our dear mum to Oak Manor in 2018. She had been in a previous care establishment but her needs were gradually changing due to her illness. Mum has Alzheimer's disease and Oak Manor was able to provide the care and support she needed.
This home is purpose-built which provides outstanding
facilities for all its residents. There is a unit specifically for residents who are suffering from Dementia which is on the ground level and has easy access to a lovely garden.
The home is lead by a fantastic management team that ensure that the home is run smoothly and efficiently, whilst ensuring that every resident is given individual care and support depending on their needs. All staff work well together and are a fantastic hardworking team that also helps and supports resident's families.
Over the last few months, there have been some fantastic changes that have benefited all residents. There are even more daily activities and events taking place and improvements inside and outside areas.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you very much for your kind words. Our staff are working hard to provide excellent care, and we are so lucky to have such a great team.
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Review from Celia (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we visited this home as a potential option for my mother, we were impressed. The staff were welcoming and friendly, it was spotlessly clean and there was a real buzz of activity. The facilities are excellent and the programme of events and activities are brilliant. Since my mother has
arrived, we have found the staff to be very caring and respectful. They create a very happy atmosphere, and my Mum has settled in very quickly. She has benefited from the socialisation and personal care that is provided. She says the food is excellent and she enjoys sharing her mealtimes with others again. The single most important benefit that Oak Manor has for my Mum, is that it is faithbased and she can access the services and chaplaincy that is available. We are extremely grateful that our Mum, Grandma and Great Grandma are safe and closer to us and this is especially important at this present time. A huge thank you to all the staff at Oak Manor.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so much; we are so glad your mother has settled in quickly, and we are very proud of Oak Manor and our staff team's caring and commitment to our residents.
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Review from Helen M (Daughter of Resident) published on 15 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we are eternally grateful for everything that each member of staff does for my father. The level of care my father receives is outstanding. Oak Manors' personalised and empathetic approach to care is a credit to them.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so much for your review; we are very grateful.
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Review from Judith G (Daughter of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely care home, all of the staff are extremely welcoming and helpful. My mum has now been there since November 2018 and settled almost immediately. The home is very modern and always clean, especially her room. There are many activities if anyone wishes to join in. Overall, it is of great comfort
that when I leave Mum, I have no worries. At the present time, with no visiting due to the coronavirus, we are able to keep updated with videos through social media which is a great help. All of the team under the circumstances are brilliant and well-led by the manager.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you very much for your review; we are all so very grateful for your kind words. We are thankful in these times for your gratitude and trust in our team.
Oak Manor prides itself on being a…read more
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Review from Al (Daughter of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are amazing and they genuinely care so much. I know that my Mother is in the safest place that she could be. The home is set out really well, very modern, clean and bright. Thank you to everyone there.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you for your kindness; it means a lot to the team.
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Review from Steve B (Son of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for nearly 18-months. It was a big decision moving her from South Wales to be closer to us. It was the right decision. Oak Manor has proved to be a great place. Although suffering from dementia, Mum has been very happy there. We have found all staff to be very dedicated
and caring. It’s put our minds at ease that she is well looked after.
Thanks.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you very much we are very grateful for your kindness.
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Review from M G (Friend of Resident) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have not replied to the section on food and drink as I have never seen a menu for the home. However, since my friend has been a resident, she seems very well.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home
Thank you so much for your review of Oak Manor. It has been lovely caring for your friend. Oak Manor prides ourselves to deliver person-centred care for all our residents.

Our staff team are very…read more
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Review from Ruth G (Friend of Resident) published on 13 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my friend came to you she was very depressed and confused although not perfect she is now much better. Her tidiness is still not good but then it never was! I think it is good for her to have company and for her to have someone to keep an eye on her personal hygiene.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for your kind words about Oak Manor and the progress that your friend has made with us. We are always open to any feedback so please do let us know if we can improve any part of our…read more
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Review from Michael H (Son of Resident) published on 11 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was moved to this complex when it opened and I have nothing but high praise for its staff and facilities. Mum is now 90 and we had a lovely get together with all the residents and family, she has never been happier and as I live on the other side of Bradford/Leeds, this is a comfort to me as
I have now retired and find the travel harder. Her granddaughter lives nearby and can visit much more than I can.
Every time I arrive, I am always greeted with a smile and offers of tea from the staff, they are so dedicated to caring it's nice to see.
Mum always has something to occupy herself and if she wishes, can just rest in her room.
The last visit it was the music room and loved it, she also enjoys sewing and crafts.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for your wonderful review of Oak Manor. The staff team here are dedicated to enriching the lives of our residents and I am so pleased to hear that you have had such a positive…read more
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Review from J E (Daughter of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum received was second to none. Nothing is too much trouble. All the staff were very kind and really cared for all the residents.
My mum loved every moment of her stay and at the end, there was always someone to hold her hand.
A very special place.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for you wonderful review. We loved caring for your mum and we pride ourselves on the individualised care we give to all of our residents. This really means a lot and I will be sure…read more
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Review from Janine B (Regular Volunteer) published on 24 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In July of this year, I applied to be a volunteer and was accepted. I live close by and am a pensioner. I love visiting at least once a week and hopefully to build up to more. I have enjoyed my visits and have come to know the residents and staff (and they me). My previous work has included working
in retirement homes and I was overjoyed to see how wonderfully this care home is managed. I hope to be visiting a long time.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for your lovely review and thank you for the support you have given within your role as a Volunteer at Oak Manor. You are more than welcome to visit as often as you are able to. Your…read more
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Review from Teresa F (Friend of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The facilities are of a five-star hotel standard, not at all like other care/residential homes I have experienced - excellent.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for your positive review. We are very proud of our facilities and we strive to create the best environment for all of our residents. I will be sure to share your comments with the…read more
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Review from Barrie F (Friend of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities throughout. I feel very happy that our dear friend is being cared for so well.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you for sharing your positive experience of Oak Manor. I am so glad that you can see the quality care that your friend receives here. I will be sure to share your comments with the staff team.
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Review from Ann P (Friend of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first time I stepped into Oak Manor I was taken aback, bright (real) flowers in the entrance hall, staff were very welcoming, clients bedrooms amazing, dining room lovely, table setting lovely. I said to a member of staff, it's like a hotel. My neighbour is happy, with staff being so pleasant the
atmosphere is quite uplifting. I know, I've been in other care homes.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home
Thank you so much for your wonderful review. We try our best to create a homely experience for our residents and their visitors – I’m so pleased to hear that your experience has been a positive one. I…read more
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Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Oak Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.883 for Oak Manor Care Home is calculated as follows: ( (338 Excellents x 5) + (32 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 376 Ratings = 4.883
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oak Manor Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

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Cecilia Adamek

Job Title: Home Manager Joined: 2018

Cecilia is Oak Manor's compassionate and dedicated Home Manager.

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