Oak Manor Care Home

Harvest Rise, Off Ivel Road, Shefford SG17 5GE
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9.9 96 Reviews
  • Oak Manor Care Home, Shefford
Opened in 2017 and located in the heart of Shefford, MHA Oak Manor is a modern care home offering residential and dementia care in a welcoming and inclusive environment. The home is fully wheelchair accessible, featuring 64 en-suite rooms where each floor is aptly named: Cecil, Willow, Bark, and Bur, creating a sense of community and comfort. Residents enjoy bright communal spaces, a relaxing hairdressing salon, and beautiful gardens.

At Oak Manor, the gardens offer residents a peaceful, accessible space to unwind and enjoy nature. The vibrant flowerbeds and communal patios provide plenty of opportunities to relax, while raised garden beds allow residents to get involved in growing vegetables, herbs, and flowers.

The care is personalised to meet each resident’s needs, with services including residential and dementia care in a comfortable, familiar setting. The home offers tailored activities such as music therapy, interactive ‘magic tables,’ and robotic pets, alongside dedicated communal spaces on every floor. Families are always welcome, even staying with loved ones during end-of-life care. The vibrant activity schedule includes everything from arts and crafts to yoga, with special events like the Last Night of the Proms and trips to local attractions.

Oak Manor provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential and dementia care, the team at Oak Manor are here to help.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1496 – £1585
  • Self-Funded Residential Dementia Care: £1540 – £1676
  • RESPITE Self-Funded Residential Care: £1585 – £1585
  • RESPITE Self-Funded Residential Dementia Care: £1676 – £1676

These prices are only a guideline, please contact Oak Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Oak Manor Care Home Reviews (96)

9.9

Oak Manor Care Home has a Review Score of 9.9 (9.888) out of 10, based on 28 reviews in the last 2 years.
Over all time Oak Manor Care Home has 96 reviews.

Overall Experience
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Date Published
  • 96
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Reviewer Connection to Oak Manor Care Home
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Total of 96, showing 61-80
Review from Karen F (Regular Volunteer) published on 1 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly staff who go over and beyond when it comes to keeping their residents happy and safe. They have thought of so many ways to keep their residents in touch with their families during the pandemic, including videocalls, videos of everyone so their relatives could see they are well. They are
a great team and proud to be part of it.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you so very much for your lovely words; we are very grateful for your kindness. We are very proud of the care we provide and our team here at Oak Manor.

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Review from Jacky J (Daughter of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the wonderful staff at Oak Manor for the high levels of professional care and consideration they show to all residents, nothing is too much trouble and the care and support my dad receives is outstanding. In the current difficult situation when relatives are not allowed to visit
care homes, I have total confidence in the way the home is managed and know that everyone is working hard to ensure the safety of residents is a priority. More than ever, balancing this with meeting the varied needs of residents, keeping everyone happy and in their daily routines takes a lot of skill and dedication. Thank you again for everything you do for the residents of Oak Manor and the reassurance you give relatives who know their loved ones are safe, happy and well cared for.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you so much for your kind words; I am truly overwhelmed with the kindness received at this time. Oak Manor staff are very grateful for the words of gratitude whilst they continue with care and show true dedication every day.

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Review from Carol W (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our dear mum to Oak Manor in 2018. She had been in a previous care establishment but her needs were gradually changing due to her illness. Mum has Alzheimer's disease and Oak Manor was able to provide the care and support she needed.
This home is purpose-built which provides outstanding
facilities for all its residents. There is a unit specifically for residents who are suffering from Dementia which is on the ground level and has easy access to a lovely garden.
The home is lead by a fantastic management team that ensure that the home is run smoothly and efficiently, whilst ensuring that every resident is given individual care and support depending on their needs. All staff work well together and are a fantastic hardworking team that also helps and supports resident's families.
Over the last few months, there have been some fantastic changes that have benefited all residents. There are even more daily activities and events taking place and improvements inside and outside areas.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you very much for your kind words. Our staff are working hard to provide excellent care, and we are so lucky to have such a great team.

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Review from Celia (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we visited this home as a potential option for my mother, we were impressed. The staff were welcoming and friendly, it was spotlessly clean and there was a real buzz of activity. The facilities are excellent and the programme of events and activities are brilliant. Since my mother has
arrived, we have found the staff to be very caring and respectful. They create a very happy atmosphere, and my Mum has settled in very quickly. She has benefited from the socialisation and personal care that is provided. She says the food is excellent and she enjoys sharing her mealtimes with others again. The single most important benefit that Oak Manor has for my Mum, is that it is faithbased and she can access the services and chaplaincy that is available. We are extremely grateful that our Mum, Grandma and Great Grandma are safe and closer to us and this is especially important at this present time. A huge thank you to all the staff at Oak Manor.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you so much; we are so glad your mother has settled in quickly, and we are very proud of Oak Manor and our staff team's caring and commitment to our residents.

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Review from Helen M (Daughter of Resident) published on 15 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we are eternally grateful for everything that each member of staff does for my father. The level of care my father receives is outstanding. Oak Manors' personalised and empathetic approach to care is a credit to them.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you so much for your review; we are very grateful.

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Review from Judith G (Daughter of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely care home, all of the staff are extremely welcoming and helpful. My mum has now been there since November 2018 and settled almost immediately. The home is very modern and always clean, especially her room. There are many activities if anyone wishes to join in. Overall, it is of great comfort
that when I leave Mum, I have no worries. At the present time, with no visiting due to the coronavirus, we are able to keep updated with videos through social media which is a great help. All of the team under the circumstances are brilliant and well-led by the manager.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you very much for your review; we are all so very grateful for your kind words. We are thankful in these times for your gratitude and trust in our team.
Oak Manor prides itself on being a caring and compassionate team.

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Review from Al (Daughter of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are amazing and they genuinely care so much. I know that my Mother is in the safest place that she could be. The home is set out really well, very modern, clean and bright. Thank you to everyone there.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you for your kindness; it means a lot to the team.

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Review from Steve B (Son of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for nearly 18-months. It was a big decision moving her from South Wales to be closer to us. It was the right decision. Oak Manor has proved to be a great place. Although suffering from dementia, Mum has been very happy there. We have found all staff to be very dedicated
and caring. It’s put our minds at ease that she is well looked after.
Thanks.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you very much we are very grateful for your kindness.

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Review from M G (Friend of Resident) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have not replied to the section on food and drink as I have never seen a menu for the home. However, since my friend has been a resident, she seems very well.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you so much for your review of Oak Manor. It has been lovely caring for your friend. Oak Manor prides ourselves to deliver person-centred care for all our residents.


Our staff team are very dedicated to the residents which we are very proud of.

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Review from Ruth G (Friend of Resident) published on 13 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my friend came to you she was very depressed and confused although not perfect she is now much better. Her tidiness is still not good but then it never was! I think it is good for her to have company and for her to have someone to keep an eye on her personal hygiene.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home

Thank you so much for your kind words about Oak Manor and the progress that your friend has made with us. We are always open to any feedback so please do let us know if we can improve any part of our service.

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Review from Michael H (Son of Resident) published on 11 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was moved to this complex when it opened and I have nothing but high praise for its staff and facilities. Mum is now 90 and we had a lovely get together with all the residents and family, she has never been happier and as I live on the other side of Bradford/Leeds, this is a comfort to me as
I have now retired and find the travel harder. Her granddaughter lives nearby and can visit much more than I can.
Every time I arrive, I am always greeted with a smile and offers of tea from the staff, they are so dedicated to caring it's nice to see.
Mum always has something to occupy herself and if she wishes, can just rest in her room.
The last visit it was the music room and loved it, she also enjoys sewing and crafts.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home

Thank you so much for your wonderful review of Oak Manor. The staff team here are dedicated to enriching the lives of our residents and I am so pleased to hear that you have had such a positive experience during your visits. We do aim to please and it’s lovely to hear that your Mum is happy here.

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Review from J E (Daughter of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum received was second to none. Nothing is too much trouble. All the staff were very kind and really cared for all the residents.
My mum loved every moment of her stay and at the end, there was always someone to hold her hand.
A very special place.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home

Thank you so much for you wonderful review. We loved caring for your mum and we pride ourselves on the individualised care we give to all of our residents. This really means a lot and I will be sure to pass this on to the staff team.

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Review from Janine B (Regular Volunteer) published on 24 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In July of this year, I applied to be a volunteer and was accepted. I live close by and am a pensioner. I love visiting at least once a week and hopefully to build up to more. I have enjoyed my visits and have come to know the residents and staff (and they me). My previous work has included working
in retirement homes and I was overjoyed to see how wonderfully this care home is managed. I hope to be visiting a long time.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home

Thank you so much for your lovely review and thank you for the support you have given within your role as a Volunteer at Oak Manor. You are more than welcome to visit as often as you are able to. Your kind words have helped to assure us that we continue to be the best we can be for our residents.

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Review from Teresa F (Friend of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The facilities are of a five-star hotel standard, not at all like other care/residential homes I have experienced - excellent.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home

Thank you so much for your positive review. We are very proud of our facilities and we strive to create the best environment for all of our residents. I will be sure to share your comments with the staff team.

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Review from Barrie F (Friend of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities throughout. I feel very happy that our dear friend is being cared for so well.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home

Thank you for sharing your positive experience of Oak Manor. I am so glad that you can see the quality care that your friend receives here. I will be sure to share your comments with the staff team.

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Review from Ann P (Friend of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first time I stepped into Oak Manor I was taken aback, bright (real) flowers in the entrance hall, staff were very welcoming, clients bedrooms amazing, dining room lovely, table setting lovely. I said to a member of staff, it's like a hotel. My neighbour is happy, with staff being so pleasant the
atmosphere is quite uplifting. I know, I've been in other care homes.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home

Thank you so much for your wonderful review. We try our best to create a homely experience for our residents and their visitors – I’m so pleased to hear that your experience has been a positive one. I will be sure to share your comments with the staff team.

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Review from S N (Friend of Resident) published on 10 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here several times and have always been impressed with the staff and the surroundings.
The staff seem happy and willing to make your visit a pleasant one.
The rooms themselves are clean and tidy. It seems an ideal place to live.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home

Thank you so much for your kind words about Oak Manor. I will be sure to pass on your kind comments to our staff team, including the carers and the housekeeping staff. I’m so happy that your experience of Oak Manor has been a positive one.

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Review from J C (Daughter of Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Oak Manor at the beginning of December and has been made to feel very welcome. The staff are very warm and friendly and always have time to talk.
It seems to be a very caring and happy environment and I'm sure that mum will settle in very well.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home

Thank you so much for your kind words. We are all so glad that you and your Mum have had a positive experience and that you have found the staff to be warm and friendly. Your Mum does appear to have settled in well so far and has been making friends with some of the other residents.

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Review from Rachel W (Daughter of Resident) published on 3 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wonderful welcoming atmosphere Oak Manor Care Home provides. All management, staff and carers never fail to greet you with a cheerful smile and the environment is light and bright, spacious, decorative and spotlessly clean everywhere. The family feel our mother is so very fortunate to be living
there. Her needs are met appropriately, caringly and kindly, relieving us of any worries that inevitably develop with a 97 year old parent.
I would like to particularly comment upon the Christmas period. Oak Manor was so beautifully decorated both inside and out. Everywhere oozed with sparkle, brightness and festive cheer, including the staff who instilled the Christmas spirit with enthusiasm among everyone. Choirs, carol singers, school children were all a part of spreading Christmas cheer in the home. Marvellous! Upon asking our mother if she had enjoyed Christmas, she replied, “Oh yes, it has been really lovely.” What more can we say?!
Thank you to all of you at Oak Manor.
Reply from Thomas Davies, Home Manager at Oak Manor Care Home

Thank you so much for your kind review. I’m so pleased that you and your Mother had such a wonderful festive experience with us at Oak Manor. Our team pride themselves on the service they give and we all know that starts with a greeting at the front door. Your comments are really encouraging and I will be sure to pass them on to the team.

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Review from D M (Daughter-in-law of Resident) published on 28 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has had the most excellent care at Oak Manor. The staff are always so cheerful and welcoming. The care home has a personalised approach that responds to its residents in a highly individual way. Enrichment activities are excellent. The care home 'birthday party' was an absolute highlight,
with residents, staff and family members dancing, laughing and having fun. A real family atmosphere!
Reply from Thomas Davies, Home Manager at Oak Manor Care Home

Thank you so much for your wonderful words. I’m so pleased you enjoyed our first birthday party and that you feel our activities are enriching. It’s very pleasing to hear that you find the staff so cheerful and welcoming. We aim to create an inclusive atmosphere for all at Oak Manor and your kind comments have help affirm that we are doing this.

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Current Review Score: 9.9 (9.888)

Overview of Review Score

The Review Score of 9.9 (9.888) out of 10 for Oak Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.888 for Oak Manor Care Home is calculated as follows: ( (296 Excellents x 5) + (29 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 329 Ratings = 4.888
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oak Manor Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

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Cecilia Adamek

Job Title: Home Manager Joined: 2018

Cecilia is Oak Manor's compassionate and dedicated Home Manager.

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