Oak Manor Care Home

Harvest Rise, Off Ivel Road, Shefford SG17 5GE
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9.9 105 Reviews
  • Oak Manor Care Home, Shefford
Opened in 2017 and located in the heart of Shefford, MHA Oak Manor is a modern care home offering residential and dementia care in a welcoming and inclusive environment. The home is fully wheelchair accessible, featuring 64 en-suite rooms where each floor is aptly named: Cecil, Willow, Bark, and Bur, creating a sense of community and comfort. Residents enjoy bright communal spaces, a relaxing hairdressing salon, and beautiful gardens.

At Oak Manor, the gardens offer residents a peaceful, accessible space to unwind and enjoy nature. The vibrant flowerbeds and communal patios provide plenty of opportunities to relax, while raised garden beds allow residents to get involved in growing vegetables, herbs, and flowers.

The care is personalised to meet each resident’s needs, with services including residential and dementia care in a comfortable, familiar setting. The home offers tailored activities such as music therapy, interactive ‘magic tables,’ and robotic pets, alongside dedicated communal spaces on every floor. Families are always welcome, even staying with loved ones during end-of-life care. The vibrant activity schedule includes everything from arts and crafts to yoga, with special events like the Last Night of the Proms and trips to local attractions.

Oak Manor provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential and dementia care, the team at Oak Manor are here to help.
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Care Provided by Oak Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1584 – £1679
  • Self-Funded Residential Dementia Care: £1631 – £1775
  • RESPITE Self-Funded Residential Care: £1585 – £1585
  • RESPITE Self-Funded Residential Dementia Care: £1676 – £1676
The price(s) shown are provided by the care home. Contact Oak Manor Care Home for full pricing details and T&Cs.

Contact Oak Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Oak Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • MHA
  • Voluntary / Not for Profit Owned

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Oak Manor Care Home Reviews (105)

9.9

Oak Manor Care Home has a Review Score of 9.9 (9.904) out of 10, based on 32 reviews in the last 2 years.
Over all time Oak Manor Care Home has 105 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Oak Manor Care Home
  • 55
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Total of 105, showing 61-80
Review from Rosemary H (Daughter of Resident) published on 25 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
What can I say the home is brilliant, the staff are brilliant especially under the leadership of the manager, my mother has been there since it opened and they couldn't have done more for me or Mum, she has dementia and is not always the easiest of people she fires the staff all the time. You ladies
there deserve medals for all you have done during this difficult time... stay safe.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you so very much for your kindness; I am so grateful on behalf of myself and the team. Your review brought a smile to our faces and a tear to our eye. We are very lucky to have the team we have and the support from residents families.
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Review from Jean S (Daughter of Resident) published on 12 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Oak Manor for 2-years, and they always go above and beyond with my mum. The home is clean, and there are a few staff members who are exceptional, and I know they genuinely care about their job and the residents. Although my mum has late stages of dementia, they are very
patient with her and tackle each challenge head-on.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you so much for your kind review, we are very grateful for your comments and we are glad you think so highly of us.
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Review from Jill F (Daughter of Resident) published on 10 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Oak Manor for over 18 months now and I am confident that she is cared for with compassion and respect. The Management of Oak Manor has done everything they can to ensure that Mum is as happy as she can be in these difficult times and the staff members that care for Mum on a day to day
basis keep her calm and happy. Oak Manor has always been a clean and welcoming environment for residents and, until recent restrictions, family members were made to feel very welcome when they visited.
The Activity Co-ordinators do a wonderful job of finding new and enjoyable ways to keep residents entertained and stimulated. Mum has also appreciated the support and care of the Chaplain. Music is a key feature at Oak Manor and I think this is so important for people with dementia and others.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you so much for your review, we are so happy that you and mum feel welcomed and confident that we are meeting mum's needs. The wellbeing team are fulfilling mum's spiritual, physical and entertainment needs.
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Review from Jo S (Daughter of Resident) published on 9 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing place. So caring. Thank goodness they care so much as Covid has prevented us from being able to do so much for our loved ones.
The activities are great fun and even my dad, who isn't interested in many things, will join in.
Thank you to all staff.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you so much for your kind words, we are so grateful.
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Review from Wendy W (Daughter of Resident) published on 26 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Oak Manor 2 months ago after her dementia got to a stage that she could no longer remain at home. It was such a worrying time but from the first phone call through to mum’s first day there, the staff were fantastic and I knew straight away that she was in good hands. It is such a lovely
place and the staff are caring and friendly. I have visited mum several times and it’s clear to see she is very well looked after. I love seeing the photos of their activities too. It’s a wonderful care home.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you so much for your review; we are so glad you chose Oak Manor, and we are very grateful that mum has settled in well and is enjoying her new home.
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Review from A H (Son of Resident) published on 26 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been resident for several years at Oak Manor after a disappointing stay at another care home in Bedford. Above all the team at Oak Manor are caring. Mum isn't always easy and over the last few months of lockdown, it has been clear how hard they work. Her dementia has progressed substantially
during the years she has been in the home. The home has made the best out of what has been a very tough time and it has been nice to see entertainers and visitors done in a socially distanced way. The home is well-appointed with new large bedrooms with garden views. A useful coffee area and reception and enough parking. The home is owned by MHA and I feel that they are battling for care homes when it comes to things like testing and standing up to some of the unfair treatment that care homes have received. My only gripe is that living a long way away, my particular needs are not always catered for - I can't just pop in and topping up the pocket money can't be done electronically.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you very much for your review; we are very grateful for your kind words. We pride ourselves on our teamwork and dedication to Oak Manor and are very proud of our staff commitment.
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Review from Trudi L (Daughter of Resident) published on 15 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into Oak Manor in May having been cared for at home but suffering from Dementia for 3 years. I can honestly say, as a family, that since she has been at Oak Manor we have seen an immense progression in her everyday wellbeing. We are lucky that she has happy dementia and the fun side of her
is shining again. She is interacting with other residents, she is involved in singing, karaoke, bowling just a few of the activities offered by the fantastic staff. I honestly feel that we have no worries about Mum's care and attendance. She always appears happy, she looks well, and loves the food. The staff are extremely accommodating, nothing is too much trouble. Communication from the team is second to none. Mum went in during the height of Coronavirus and we had no concerns on how the home was dealing with a very difficult time. My dad contacts my mum twice a day by phone and it is never a problem. Well done and sincere thanks to you all. Couldn't wish for a better home from home.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you so much for your kind review; we are so happy that you feel this way and we are proud as a team to have such lovely reviews.
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Review from Zoe S (Daughter of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to all staff at Oak Manor for caring for my mother. Dementia is not an easy illness, but I was impressed that they continued to assess new measures to help her as the disease progressed. During the first deep lockdown due to covid, we stayed away as everyone was scared about contracting or
spreading the disease. Staff facilitated phone calls and video calls to keep families in touch with their relatives inside the care home. As the situation prevailed and it became apparent that things were not going to blow over quickly, again the staff were proactive, this time about finding a way for visitors to meet their loved ones, either by appointment in controlled areas outside the building or by providing access with full PPE to enable visitors to see their 'end of life' relatives in their rooms. For this, I am very grateful. I wish them well with adapting to the colder weather now approaching and trust they will find a way forward to keep families in touch with their loved ones.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you so much for the support you have given us, we are very fortunate to have the team we have to support each other through harder times. It was a true pleasure caring for your mother and she will be truly missed. We will soon be adapting visits to accommodate internal visits for residents and families.
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Review from Sally B (Daughter of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now resided at Oak Manor for nearly two years. In this time Mum has received the highest level of care from all of the fantastic team. The team is professional, kind, thoughtful and caring, there is always well-planned activities and everyone is made to feel welcome and included. We as a family
can not recommend Oak Manor highly enough, the manager and all of her team are outstanding especially in this current climate when they are experiencing difficult times. Mum is very happy at Oak Manor which in turn for us all as a family means the world.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you so much for your very kind words; we are so grateful. We are glad that your mum has settled in well. We, as a team, are committed to each and every one of our residents. We are glad you see the commitment and dedication that our staff provide. We are very proud of our team at Oak manor.
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Review from Karen F (Regular Volunteer) published on 1 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly staff who go over and beyond when it comes to keeping their residents happy and safe. They have thought of so many ways to keep their residents in touch with their families during the pandemic, including videocalls, videos of everyone so their relatives could see they are well. They are
a great team and proud to be part of it.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you so very much for your lovely words; we are very grateful for your kindness. We are very proud of the care we provide and our team here at Oak Manor.
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Review from Jacky J (Daughter of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the wonderful staff at Oak Manor for the high levels of professional care and consideration they show to all residents, nothing is too much trouble and the care and support my dad receives is outstanding. In the current difficult situation when relatives are not allowed to visit
care homes, I have total confidence in the way the home is managed and know that everyone is working hard to ensure the safety of residents is a priority. More than ever, balancing this with meeting the varied needs of residents, keeping everyone happy and in their daily routines takes a lot of skill and dedication. Thank you again for everything you do for the residents of Oak Manor and the reassurance you give relatives who know their loved ones are safe, happy and well cared for.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you so much for your kind words; I am truly overwhelmed with the kindness received at this time. Oak Manor staff are very grateful for the words of gratitude whilst they continue with care and show true dedication every day.
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Review from Carol W (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our dear mum to Oak Manor in 2018. She had been in a previous care establishment but her needs were gradually changing due to her illness. Mum has Alzheimer's disease and Oak Manor was able to provide the care and support she needed.
This home is purpose-built which provides outstanding
facilities for all its residents. There is a unit specifically for residents who are suffering from Dementia which is on the ground level and has easy access to a lovely garden.
The home is lead by a fantastic management team that ensure that the home is run smoothly and efficiently, whilst ensuring that every resident is given individual care and support depending on their needs. All staff work well together and are a fantastic hardworking team that also helps and supports resident's families.
Over the last few months, there have been some fantastic changes that have benefited all residents. There are even more daily activities and events taking place and improvements inside and outside areas.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you very much for your kind words. Our staff are working hard to provide excellent care, and we are so lucky to have such a great team.
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Review from Celia (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we visited this home as a potential option for my mother, we were impressed. The staff were welcoming and friendly, it was spotlessly clean and there was a real buzz of activity. The facilities are excellent and the programme of events and activities are brilliant. Since my mother has
arrived, we have found the staff to be very caring and respectful. They create a very happy atmosphere, and my Mum has settled in very quickly. She has benefited from the socialisation and personal care that is provided. She says the food is excellent and she enjoys sharing her mealtimes with others again. The single most important benefit that Oak Manor has for my Mum, is that it is faithbased and she can access the services and chaplaincy that is available. We are extremely grateful that our Mum, Grandma and Great Grandma are safe and closer to us and this is especially important at this present time. A huge thank you to all the staff at Oak Manor.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you so much; we are so glad your mother has settled in quickly, and we are very proud of Oak Manor and our staff team's caring and commitment to our residents.
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Review from Helen M (Daughter of Resident) published on 15 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we are eternally grateful for everything that each member of staff does for my father. The level of care my father receives is outstanding. Oak Manors' personalised and empathetic approach to care is a credit to them.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you so much for your review; we are very grateful.
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Review from Judith G (Daughter of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely care home, all of the staff are extremely welcoming and helpful. My mum has now been there since November 2018 and settled almost immediately. The home is very modern and always clean, especially her room. There are many activities if anyone wishes to join in. Overall, it is of great comfort
that when I leave Mum, I have no worries. At the present time, with no visiting due to the coronavirus, we are able to keep updated with videos through social media which is a great help. All of the team under the circumstances are brilliant and well-led by the manager.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you very much for your review; we are all so very grateful for your kind words. We are thankful in these times for your gratitude and trust in our team.
Oak Manor prides itself on being a caring and compassionate team.
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Review from Al (Daughter of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are amazing and they genuinely care so much. I know that my Mother is in the safest place that she could be. The home is set out really well, very modern, clean and bright. Thank you to everyone there.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you for your kindness; it means a lot to the team.
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Review from Steve B (Son of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for nearly 18-months. It was a big decision moving her from South Wales to be closer to us. It was the right decision. Oak Manor has proved to be a great place. Although suffering from dementia, Mum has been very happy there. We have found all staff to be very dedicated
and caring. It’s put our minds at ease that she is well looked after.
Thanks.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you very much we are very grateful for your kindness.
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Review from M G (Friend of Resident) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have not replied to the section on food and drink as I have never seen a menu for the home. However, since my friend has been a resident, she seems very well.
Reply from Fay Gooch, Home Manager at Oak Manor Care HomeThank you so much for your review of Oak Manor. It has been lovely caring for your friend. Oak Manor prides ourselves to deliver person-centred care for all our residents.

Our staff team are very dedicated to the residents which we are very proud of.
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Review from Ruth G (Friend of Resident) published on 13 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my friend came to you she was very depressed and confused although not perfect she is now much better. Her tidiness is still not good but then it never was! I think it is good for her to have company and for her to have someone to keep an eye on her personal hygiene.
Reply from Thomas Davies, Home Manager at Oak Manor Care HomeThank you so much for your kind words about Oak Manor and the progress that your friend has made with us. We are always open to any feedback so please do let us know if we can improve any part of our service.
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Review from Michael H (Son of Resident) published on 11 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was moved to this complex when it opened and I have nothing but high praise for its staff and facilities. Mum is now 90 and we had a lovely get together with all the residents and family, she has never been happier and as I live on the other side of Bradford/Leeds, this is a comfort to me as
I have now retired and find the travel harder. Her granddaughter lives nearby and can visit much more than I can.
Every time I arrive, I am always greeted with a smile and offers of tea from the staff, they are so dedicated to caring it's nice to see.
Mum always has something to occupy herself and if she wishes, can just rest in her room.
The last visit it was the music room and loved it, she also enjoys sewing and crafts.
Reply from Thomas Davies, Home Manager at Oak Manor Care HomeThank you so much for your wonderful review of Oak Manor. The staff team here are dedicated to enriching the lives of our residents and I am so pleased to hear that you have had such a positive experience during your visits. We do aim to please and it’s lovely to hear that your Mum is happy here.
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Current Review Score: 9.9 (9.904)

Overview of Review Score

The Review Score of 9.9 (9.904) out of 10 for Oak Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.904 for Oak Manor Care Home is calculated as follows: ( (343 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 376 Ratings = 4.904
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oak Manor Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Cecilia

Cecilia Adamek

Job Title: Home Manager Joined: 2018

Cecilia has worked in care since the age of 18, originally training as a nurse in Romania. She brought her passion and dedication for care to Oak Manor in 2018 and was promoted from Senior Care Assistant to Deputy Home Manager and then to Home Manager in 2023. In addition to her nursing qualification, Cecilia holds a Level 5 NVQ in Health and Social Care.


One of her proudest moments was when Oak Manor received Shefford Town Council's Civic Award in recognition of its work to build strong community links, reduce isolation, and create opportunities for people of all ages to connect. Cecilia said: "At MHA Oak Manor, we believe in creating a home where everyone feels valued, connected, and supported—and this award reaffirms that those efforts are making a real difference."


Outside of work, Cecilia enjoys crafting, reading, and travelling. She loves discovering new places, especially those rich in history.

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