Oak Manor Care Home

Harvest Rise, Off Ivel Road, Shefford SG17 5GE
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9.9 96 Reviews
  • Oak Manor Care Home, Shefford
Opened in 2017 and located in the heart of Shefford, MHA Oak Manor is a modern care home offering residential and dementia care in a welcoming and inclusive environment. The home is fully wheelchair accessible, featuring 64 en-suite rooms where each floor is aptly named: Cecil, Willow, Bark, and Bur, creating a sense of community and comfort. Residents enjoy bright communal spaces, a relaxing hairdressing salon, and beautiful gardens.

At Oak Manor, the gardens offer residents a peaceful, accessible space to unwind and enjoy nature. The vibrant flowerbeds and communal patios provide plenty of opportunities to relax, while raised garden beds allow residents to get involved in growing vegetables, herbs, and flowers.

The care is personalised to meet each resident’s needs, with services including residential and dementia care in a comfortable, familiar setting. The home offers tailored activities such as music therapy, interactive ‘magic tables,’ and robotic pets, alongside dedicated communal spaces on every floor. Families are always welcome, even staying with loved ones during end-of-life care. The vibrant activity schedule includes everything from arts and crafts to yoga, with special events like the Last Night of the Proms and trips to local attractions.

Oak Manor provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential and dementia care, the team at Oak Manor are here to help.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1496 – £1585
  • Self-Funded Residential Dementia Care: £1540 – £1676
  • RESPITE Self-Funded Residential Care: £1585 – £1585
  • RESPITE Self-Funded Residential Dementia Care: £1676 – £1676

These prices are only a guideline, please contact Oak Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)
9.9

Oak Manor Care Home has a Review Score of 9.9 (9.888) out of 10, based on 28 reviews in the last 2 years.
Over all time Oak Manor Care Home has 96 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Oak Manor Care Home
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Total of 96, showing 21-40
Review from R S (Daughter-in-law of Resident) published on 11 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff bring joy and laughter to those who have made Oak Manor their home. There is always an activity or someone to chat to laugh with enjoy knitting and nattering, singing or craft, dancing or praying. The spiritual life of each resident is central to many of the activities including songs of praise
and Bible study. My mother-in-law is very happy there and loves the home-cooked food. Relatives can join for meals in the very smart dining room or sit and chat over a hot chocolate in the coffee lounge downstairs. Local pubs, restaurants and garden centres are a sure favourite for a trip out any time you visit. The chaplains and volunteers are very special people and add an extra touch of care to a wonderful happy home.
Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you very much for your wonderful review. We are so happy to hear your mother-in-law is enjoying the activities, home cooked meals, and a warm atmosphere at Oak Manor. Your kind words mean so much to our team and motivates us to continue providing the best care possible.

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Review from Partha D (Son of Resident) published on 22 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are super friendly. They are so caring to my mum. My mum feels she has a new family with both staff and residents. The premises are clean, tidy and modern. There are always refreshments available and the place is warm and inviting. Nothing is too much trouble. My mum has all the care she needs
and could possibly ask for. Thank you so much Oak Manor a lovely home for my mum.
Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you for your kind words. We are delighted that your mum feels at home and well cared for at Oak Manor. Our team works hard to create a warm and supportive environment, and it's great to hear that we are making a positive difference. We appreciate your kind words and trust in us, and it truly is a pleasure to have Mum as part of the Oak Manor family.

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Review from Della J (Daughter-in-law of Resident) published on 9 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t thank the staff team enough for the welcome and care they are giving to my mother-in-law. Oak Manor is a wonderful care home and the staff team make the residents feel they are part of a big family. They have done everything they can to make her feel at home and to settle in. Her room is cosy
and well equipped and the communal areas very homely. The activities are of an excellent quality and there is so much fun and laughter around the place. Having a church service every Sunday and other times during the week to focus on spiritual things is a huge support for my relative. Thank you Oak Manor Team.
Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

We are so pleased that you find Oak Manor a wonderful place for your mother-in-law. She has a great character, and we are so happy to have her as part of our family. I`m happy and pleased to say that our staff have a caring nature and they will always go above and beyond to ensure our residents' experience at Oak Manor is a good one.

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Review from R B (Husband of Resident) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is a new resident at Oak Manor and I cannot praise too highly the environment, facilities and most of all, the excellent caring staff. Without exception, all have shown empathy and kindness above and beyond my expectations. Settling in has been difficult for my wife but the encouragement and
understanding shown has made it an easier passage. I have visited a number of care homes of variable quality but would have no hesitation in recommending Oak Manor at all.
Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you so much for your kind review. We understand that settling in can be difficult and we are thrilled our care and empathy made a difference for your wife, your kind words about our support mean a lot. It is a true pleasure to have you both as part of the Oak Manor family. We appreciate you recommending Oak Manor and we will pass your words on to the team.

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Review from C B (Great-Niece of Resident) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We could not recommend Oak Manor more highly. The care and friendliness shown to our great uncle over the past 4 years was amazing. Sadly he passed in February but the care and dignity shown was just outstanding. The kindness shown to us, the family, was priceless. He was so calm and peaceful at such
an emotional time. We will miss the Oak Manor family.
Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you for your touching review. We are deeply sorry for your loss. Your kind words about our care and support mean a lot. Well miss you and your great uncle too, and pass your lovely review to the team. With sympathy, the Oak Manor team.

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Review from Karen D (Daughter of Resident) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has been a resident at Oak Manor, Shefford since it first opened. The home is always clean and so welcoming. All members of staff are incredibly kind, caring and patient, nothing is too much trouble at all with my mother. We just cannot thank you all enough.
Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you so very much for your kind words. We love our residents, and we will always do our very best for them to receive the best care possible. We are so happy that you feel your mum is well cared for and she is safe under our care.

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Review from Ross S (Son of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
To all the staff at Oak Manor, thank you so much for all your hard work on Saturday in preparing for Mum’s 90th party.
The party was a huge success, and all went perfectly. All the guests were very complimentary about the organisation and the buffet, especially the birthday cake and the cupcakes!
Mum
had the best time, meeting relatives and friends, many of whom she had not seen for a long time.
So, once again, thanks for everything – it could not have been better!
Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

We are so pleased that your mum had a good birthday party. At Oak Manor, we try our very best to enable our residents to live their later lives as well as possible. Thank you for your kind words.

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Review from Evelyn F (Daughter of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care for my mother over the last few weeks as she has been unwell recovering from COVID. They have been great trying to get her to back to her old self. It's been great to be able to go into the home and sit with her in the café. The staff are absolutely fantastic and go the extra mile to
make sure the residents are well looked after. They are always happy, cheerful and caring. There's a great atmosphere in the home. So glad we were able to get her in here. Love it.
Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you so very much for your kind words. We love our residents, and we will always do our very best that they receive the best care possible. We are so happy that your mum is feeling better.

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Review from David G (Son of Resident) published on 13 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oak Manor is an extremely supportive and well-run home providing a broad range of appropriate activities. There is a high focus on safety, and perhaps the risk appetite is too low. Everyone is really friendly and professional.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you very much for your kind review; we are very grateful, and I am very happy that you find the home supportive and well-run. The activities team work hard to provide both stimulating and a wide range of activities for the residents.

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Review from M B (Son of Resident) published on 30 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident for a year. I have found all the staff caring and welcoming when we visit or when others from further away come to see her.
Mum has mixed dementia but always knows her family, although she may not remember when she is or who has visited; a testament to the care she is
given is the fact that she is happy to stay and leaving her is not a problem. I would thank all staff for the care they have shown.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you very much for your kind review; we are so grateful that Mum and you are happy with the care she receives. We are very proud of our staff here and the dedication and kindness they show to our residents every day.

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Review from E P (Daughter of Resident) published on 28 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved in yesterday, which was a huge day for him, my mum and our family. His room is spacious and beautifully presented, lunch was delicious (I stayed yesterday), but most importantly, every member of staff from management down was incredible. Friendly, welcoming, kind, understanding, patient,
helpful and professional... I couldn't fault them. They all played a part in making a stressful experience easier to cope with. Thanks a million.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you so very much for your kind review. We are so happy that your dad has settled well, and he's happy with his welcome. We are grateful for your kind review of the staff; we are very proud of the team, and we are happy you found them friendly, welcoming, kind, understanding, patient, helpful and professional.

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Review from John M (Son of Resident) published on 23 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We could not wish for our mother to be in a better home. The staff and leadership are first class. Nothing is too much bother, be it day-to-day care or special requests; it is all done with attention to detail, professionalism, and more importantly, with a smile and good humour. The home is kept spotless,
and my mum's room is a real "home-from-home"; she could not be happier. My mother has had a new lease of life, which we put down to the love and attention of the staff. First class.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you for your kind review; we are so happy that your mother’s life has improved since coming to Oak Manor. We are grateful for your feedback, and we will relay this to the staff team.

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Review from P L (Daughter of Resident) published on 20 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All members of staff from management down are always friendly, cheerful and supportive, greeting you and your loved one with a smile; they are always on hand to help when you need it, and nothing is too much trouble.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you so very much for the review; it was very kind. Oak Manor prides itself to be family orientated and having a friendly atmosphere. I am so happy this is felt by visitors when they come to Oak Manor.

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Review from Alan G (Son of Resident) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having gone through the awful period of Covid restrictions which the home coped with admirably well, we are now in a period of normality with minimum restrictions. Every visit is now much more enjoyable, and the staff are more relaxed and positive. The home is always kept clean, and the atmosphere is
pleasing.
My mother is very happy staying there and even happier when I take her out for a car ride without restriction. Medical staff are always up to date with the mother's care issues, and I get updates and reviews periodically. I cannot fault the home for what it is achieving with its residents, and long may it continue.
Thank you.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you for your kind review; we are so very grateful for your kindness. Oak Manor is very proud of its staff and what they have achieved over the years. It is lovely that you can see the care and dedication the staff give, on a daily basis, to ensure your loved ones receive the best quality care.

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Review from Frances F (Daughter of Resident) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Oak Manor for two and a half years. I moved my mother from temporary residential care, which was for a period of two weeks. I was so upset with the care my mother was receiving and was so excited for her to be able to move into Oak Manor. The care my mother receives
from every member of staff is excellent. The staff are so caring, the standard of care is amazing, and they go that extra mile for the residents. The bedrooms are comfortable and provide everything my mother could want. The standard of decoration and cleanliness across the home is very good, and the meals supplied are varied and cooked within the home.
I couldn't be more happy and confident my mother's needs are being met.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you very much for your kind review; we are so glad that yourselves and your mother are happy with all aspects of the care and the home.

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Review from Sue S (Daughter of Resident) published on 17 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my father moved into Oak Manor, I feel like I have my dad back again. He is happy and content, putting on weight and engaging with the carers and residents. This is the polar opposite of how he had been. I cannot speak highly enough of the standard of care he receives at Oak Manor. Every single
person who works there has warmth, honesty and empathy that I’ve never experienced in any other home. Your loved ones are in safe, caring hands there.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you very much for your kind words. It is a pleasure to look after your dad, and we are very happy that you have decided to bring him to the Oak Manor family. We are so happy that you feel your dad is safe and in caring hands with us.

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Review from Lorraine B (Daughter of Resident) published on 3 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At 4:15am on a Sunday morning Mum returned to the home after a visit to A & E. Three outstanding carers worked together with a wheelchair, taking notes from the hospital and outstanding support for Mum, the team was truly amazing.
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Review from Lorraine A (Daughter of Resident) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home, the staff and facilities are wonderful. The home is spotless, clean and tidy at all times. Always looks like it's been freshly decorated. It's so bright, cheerful and welcoming. The carers do an amazing job, my mum has dementia and is very difficult to deal with sometimes, but they
are so good with her. There are activities every day to help keep her amused. Definitely, a lovely place for her to finish her life.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you so very much for your kind words, we are very grateful and appreciate your positive feedback. The carers work hard to care for our residents with dignity and respect.

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Review from Richard C (Son of Resident) published on 16 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We think the staff are super and helpful to our needs. They are always professional and caring, and our mother couldn't be happier. Mum loves living here, and she has settled in well. The Covid crisis has been managed efficiently with great assurance.
Thank you.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you so much for your kind review. We are glad that your mum has settled in well and that you are happy with the staff and the environment.

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Review from Shirley C (Daughter of Resident) published on 4 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The building and rooms are spotless. The staff are kind and very considerate and always have time to speak to us. They are always in close contact with us on all medical and personal issues. We can always get through on the phone which is important to us, particularly during the pandemic.
Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you so much for your kind review, we are glad that you feel you are welcomed and that the building is clean and spotless. I am glad that you find the staff friendly and helpful; this is such a lovely compliment.

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Current Review Score: 9.9 (9.888)

Overview of Review Score

The Review Score of 9.9 (9.888) out of 10 for Oak Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.888 for Oak Manor Care Home is calculated as follows: ( (296 Excellents x 5) + (29 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 329 Ratings = 4.888
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oak Manor Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

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Meet the Team (1)

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Cecilia Adamek

Job Title: Home Manager Joined: 2018

Cecilia is Oak Manor's compassionate and dedicated Home Manager.

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