Montpellier Manor

46 Strait Lane, Stainton, Middlesbrough TS8 9BD
Review Us
9.9 133 Reviews
  • Montpellier Manor, Middlesbrough
Located in the village of Stainton, just outside Middlesbrough, Montpellier Manor provides residential, dementia and short-stay care for up to 85 residents in a modern, purpose-built setting. With quiet surroundings and excellent transport links, including a bus stop just outside and a train station five minutes away, the home is well-connected while retaining a peaceful, homely atmosphere.

Each of the home’s en-suite bedrooms is calm and private, and residents are encouraged to personalise their space. Montpellier Manor is arranged over three floors, with a dedicated dementia household offering stunning views from the top floor. Communal lounges, a bistro café, music room, hair salon, and private garden patios help create a space that feels more like a boutique hotel than a traditional care home.

Menus are built around resident feedback, with flexible, freshly cooked meals ranging from cheese scones to Jamaican curries. Drinks trolleys, homemade cakes, and themed days like “Fruity Fridays” and afternoon teas bring a joyful, sociable atmosphere to every mealtime.

Residents enjoy a wide programme of activities—swimming, music, animal visits, fitness classes, and trips to local shops or bingo at Dorman’s Club. Magic the Pony, live musicians, and family newsletters from Famileo keep every day fresh, personal and connected.

At Montpellier Manor, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential, dementia or short-stay care, the team at Montpellier Manor are here to help.
Show Montpellier Manor on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Gardens
  • Bar/Café

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1231 – £1397
  • Self-Funded Residential Dementia Care: £1402 – £1569

These prices are only a guideline, please contact Montpellier Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Donna Wass (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (85)
  • Single Rooms with Ensuite Wet Room (85)

Montpellier Manor Reviews (133)

9.9

Montpellier Manor has a Review Score of 9.9 (9.851) out of 10, based on 41 reviews in the last 2 years.
Over all time Montpellier Manor has 133 reviews.

Overall Experience
  • 115
  • 13
  • 2
  • 1
  • 2
Date Published
  • 133
  • 12
  • 20
  • 41
  • 92
Reviewer Connection to Montpellier Manor
  • 63
  • 23
  • 7
  • 6
  • 6
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 133, showing 121-133
Review from Kevin W (Husband of Resident) published on 3 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent stay at a top class residential home.
My wife's range of needs as a stroke survivor were on the whole very well met by all members of staff.
Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your kind feedback, we are looking forward to your wife’s next visit whereby we can review diet and activities with her.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynn C (Daughter of Resident) published on 18 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum needed respite for a few weeks and very tentatively we took her to Montpellier. We were soon at ease with the warm welcome she was given. The staff soon realised how important her daily walk was to her so made sure she had a lovely stroll every day. Her special diet needs were no trouble to the
chef who would check it was OK. As beautiful as the home is it is a secondary bonus to the staff, so welcoming, happy and caring. Lots to do there too, mum painted, did arts and crafts etc. She was kept interested and encouraged to be as independent as she could be by helping the carers. She had the help of the Chaplin that visits with emotional support again important to mum. All of us including all my aunties, uncles, cousins, mum's friends were made very welcome on visits getting together with mum in the beautiful garden or coffee lounge for a catch-up. Great place all our worries of mum going into a home disappeared we would just like to thank all the staff for your help and care.
Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your amazing detailed feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michelle W (Granddaughter of Resident) published on 14 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
A beautiful first impression when I initially visited my grandmother.
The home manager along with my grandmother's named carer introduced themselves to me and updated me on my grandmother's progress to date within the home.
Facilities within her room were lovely, and the activities available on
a daily basis were made clear in a weekly bulletin and were all catered for dementia patients.
Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your kind feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara N (Daughter of Resident) published on 6 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience in getting Mam into a care home has been difficult but with the help and support from all the staff at Montpellier Manor, it's made it all the more bearable. No one wants to put your parents into a care home but this is so lovely, more like a five star hotel. Thank you.
Reply from Gail Starling, Home Manager at Montpellier Manor

It has been a pleasure to support your Mum and your family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan W (Daughter of Resident) published on 29 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very caring and professional establishment. We have chosen this Care Home for my mother as the comfort, friendliness and attentive staff make this an outstanding facility.
Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your feedback, we will try and encourage Mum with some different activities going forward.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anita D (Wife of Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is getting the most wonderful treatment and care in this amazing place, in stunning accommodation. All the staff cannot do enough for him, nothing is too much trouble. They are so understanding and experienced in his dementia condition, so for the first time, I am happy to leave him without
feeling guilty.
Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your very kind words; we are very privileged to care for your Husband.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Laura M (Relative of Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nicely decorated and super staff.
Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your comments about the home and staff team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mandy H (Daughter of Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Montpellier Manor is perfect. The building is absolutely beautiful, clean and fit for purpose. Regular activities are carried out to stimulate the patients. The staff are so patient and caring.
We are so lucky to have found this gorgeous place for my dad.
Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your positive feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ben H (Grandson of Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although only visiting once, I had a very pleasant visit and it was clear the staff and facilities are held to a high and lovely standard.
Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your feedback about the high standard of the staff team and facilities.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine C (Sister of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting the home I couldn't believe how beautiful it was, the staff are all very helpful in every way. My sister seems very content being there so we are happy about that.
Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your very positive feedback, it has been an honour to meet your Sister.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter C (Brother-in-law of Resident) published on 15 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Because of the newness of the home, I could not see any faults whatsoever. I have rarely come across such an opulent establishment and the title (Five Star Hotel) springs to mind. My visit ticked all the boxes below. Well done to all concerned.
Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your fabulous feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dorothy A (Resident) published on 15 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Moved into Montpellier Manor one week ago. It is early days but settling in. However, I was the first and only resident so it was a bit lonely to start with but the staff were always on hand to sit with me and help me unpack and settle in.
Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your kind words, I know it was a bit lonely to start with, but we now have several residents. I do hope you will participate in our activities programmes whenever you are ready.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard A (Son of Resident) published on 2 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother recently moved to Montpellier Manor and has settled really well thanks to the excellent staff, a great room and the general high standard of the home. My wife and I had a lovely lunch with her on Saturday.
We feel very happy that she is being looked after so well.
Reply from Yvonne Reilly-Cooper, Area Manager at Montpellier Manor

Thank you for your very positive feedback regarding Montpellier, we are very pleased that your Mother as settled well. We hope that you will continue to enjoy having lunch at the home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Montpellier Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.851 for Montpellier Manor is calculated as follows: ( (424 Excellents x 5) + (51 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 483 Ratings = 4.851
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Montpellier Manor is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (8)

Meet the Team (1)

No image found

Donna Wass

Job Title: Home Manager Joined: 2025

Donna Wass is the registered home manager at Montpellier Manor.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Montpellier Manor to verify any information. View our terms and conditions. Montpellier Manor has an Enhanced Service - more info.