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Montpellier Manor

46 Strait Lane, Stainton, Middlesbrough, Cleveland & Teesside TS8 9BD
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Montpellier Manor, Middlesbrough
Montpellier Manor, Middlesbrough
Montpellier Manor, Middlesbrough

Located in the village of Stainton, just outside Middlesbrough, Montpellier Manor provides residential, dementia and short-stay care for up to 85 residents in a modern, purpose-built setting. With quiet surroundings and excellent transport links, including a bus stop just outside and a train station five minutes away, the home is well-connected while retaining a peaceful, homely atmosphere.

Each of the home’s en-suite bedrooms is calm and private, and residents are encouraged...  

Care Provided by Montpellier Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Gardens
  • Bar/Café

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,304 - £1,479N/A
Residential Dementia Care£1,484 - £1,662N/A

Contact Montpellier Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in charge

  • Donna Wass (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (85)
  • Single Rooms with ensuite Wet Room (85)

Montpellier Manor Reviews (138)

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9.9

Montpellier Manor has a Review Score of 9.9 (9.873) out of 10, based on 28 reviews in the last 2 years. Over all time Montpellier Manor has 138 reviews.

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Showing 138 reviews matching selected criteria
Review from D J (Son of Resident) published on 6 August 2019 Submitted via Postal Card
Overall Experience

The review was held in a separate office which allowed us to discuss things openly. The discussion was very detailed and professional. The high level of care and concern for my mother was apparent. I have no concerns for her care at Montpellier Manor. The cleanliness is excellent throughout the building.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your kind feedback; we are really pleased that you participated in the care review and we always encourage relatives to give feedback.

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Review from Stewart B (Son of Resident) published on 6 August 2019 Submitted via Postal Card
Overall Experience

The standard of care given to my mother is excellent. Nothing seems to be too much trouble for them. They are very approachable, friendly and caring. The home itself is fabulous and more like a hotel than a residential home. I feel my mother is in a 'good' place and in good capable hands.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your kind feedback; we are really pleased your Mother has settled.

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Review from A L (Daughter of Resident) published on 29 July 2019 Submitted via Postal Card
Overall Experience

The potential woes associated with relocating any loved one into care is daunting. This was quickly removed by the manner the manager and staff run and operate Montpellier Manor as decorated bricks and mortar is fantastic but it would be nothing without its amazing staff and the warm, caring atmosphere they create whilst looking after those people we love.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your kind words and I am pleased it has been a positive experience with the staff team's support and a warm caring atmosphere.

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Review from Sandra M (Daughter of Resident) published on 28 June 2019 Submitted via Website
Overall Experience
My mother was a resident at Montpellier. The caring staff have been absolutely wonderful, looking after my mother’s needs. It’s a welcoming place, with everyone providing a first class service. It really stands out from the rest, not just because of the fabulous decor, and resident rooms, but for all it does for each and every one of the residents. Food is to a high standard. There is always a variety of activities, with everyone (including family) encouraged to join in.
During the year, my mother deteriorated, to the point that she was transferred to the dementia floor, and what a wonderful place it is!
We cannot express how much the carers dedicate to everyone. We are in awe of their patience, kindness and professionalism.
Thanks to the manager for being so understanding and supportive, she has really been there for us, throughout this very difficult time.

Sadly my mother passed away, but we were blessed to be part of such a loving and inspirational home.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your kind words. The staff team sadly miss Mum as she brought lots of pleasure and warmth to our home, we all felt part of her family.

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Review from M H (Brother of Resident) published on 6 June 2019 Submitted via Postal Card
Overall Experience
My brother was resident in Montpellier Manor from June 2018 to April 2019.

He was extremely happy and well looked after. Unfortunately, my brother was very will and in and out of hospital from Jan 19 to Apr 19. The end result was for him to transfer to a home which provided nursing. During this difficult period, the support provided by Montpellier Manor was excellent. Our experience with this home has been a very happy one.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your kind feedback, we really miss your brother.

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Review from Chris S (Son of Resident) published on 21 May 2019 Submitted via Website
Overall Experience

I would like to say a massive thank you to all the staff at Montpellier Manor in Middlesbrough for the way they treated my father whilst he stayed in the home. I cannot praise the home enough for the care provided and the facilities. I would certainly recommend this home to anyone. We viewed many homes and Montpellier Manor by far was the best and in fact, the only one that did not feel like a residential home, but more like a five-star hotel.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your feedback, we are really sad that dad is not returning to our home.

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Review from R K (Son of Resident) published on 3 April 2019 Submitted via Postal Card
Overall Experience

My mother was a resident in Montpellier from July 2018 to her death in on March 8th. The care she got was superb, staff were very friendly and she was treated with dignity. The home was very clean and well maintained. The only thing that annoyed Mother was dinner time being 5pm - too early. The chaplain was so very kind to my mother, in fact the staff were kind, chatty and friendly.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your kind feedback, your mum is sadly missed by all.

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Review from K G (Daughter of Resident) published on 29 March 2019 Submitted via Postal Card
Overall Experience

My mother was extremley nervous/frightened before coming for a week's respite. Walking in on the first day, you would have thought she was being led to the gallows. However, when we came to collect her, she was like a cheery school girl, chirpy and happy having totally enjoyed her stay. She loves the staff and the fun, caring atmosphere. All the residents were happy which she found marvellous. All her fears have now left her and she is planning regular stays, not to give us respite but just because she loved it.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your lovely feedback, we are so happy mum loves her home.

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Review from Julie B (Daughter of Resident) published on 28 March 2019 Submitted via Website
Overall Experience
My mum had the privilege of being the first resident to move into Montpellier Manor eleven months ago at the age of 87 years. It was a big decision to give up her own home but it has by far, been the best decision.
Montpellier Manor can only be likened to a 5-star hotel. It is bright, clean, tastefully decorated, beautifully furnished, has excellent facilities and well-maintained gardens which residents can spend time in during the warmer weather.
All the staff are professional, caring and dedicated to their jobs in every department. Many of the staff go above and beyond what is expected of them and it is always a pleasure to go and visit.

My mum has said that she has no regrets whatsoever about giving up her home to live at Montpellier Manor. She has a lovely room and feels well cared for and looked after. For me, it gives me peace of mind to know that she is safe and well looked after 24 hours per day. Thank you to each and everyone at Montpellier Manor.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you, to you and your mum for all the kind words that you have given the home, we are very honoured to care for your mum.

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Review from Kevin F (Husband of Resident) published on 19 March 2019 Submitted via Postal Card
Overall Experience
I have nothing but praise for Montpellier Manor.
The fabric and facilities are exceptional as one would expect of a new build but the ethos of care, friendliness and indeed love goes beyond bricks and mortar and permeates the establishment from top to bottom.

The care, attention and affection shown to my wife during her respite stays have been impressive and effective.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your kind feedback; it is a pleasure to care for your wife.

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Review from J C (Daughter of Resident) published on 12 March 2019 Submitted via Postal Card
Overall Experience

Lovely surroundings and caring staff.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your positive feedback. We really appreciate it.

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Review from H R (Daughter-in-law of Resident) published on 12 March 2019 Submitted via Postal Card
Overall Experience

So pleased to be able to get Mum in Law into Montpellier as some of the loveliest, cleanest and well-appointed care homes we have visited. Although her care was a relatively short time she did start to settle and make friends with residents and staff. Felt warm, comfortable and safe. After a very short illness she, unfortunately, passed away as very, very poorly but the home and staff were excellent. The chaplain provided support and when asked, the home provided a lovely buffet after the funeral.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your kind words. We were honoured to look after your mum as she was a lovely lady and is greatly missed within the home by both staff and other residents.

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Review from Ann W (Daughter of Resident) published on 15 February 2019 Submitted via Website
Overall Experience

My Mum moved into Montepellier Manor last August after a stressful time looking after her in her own home. The staff were amazing supporting both her and us to help her settle in. Nothing has ever been to much trouble. They helped me find peace and quality time with my Mum something I had lost. Sadly after a stroke this month, where the staff again acted so quickly to get her to the hospital and stayed with her until I arrived, she now has to leave the home to go into a nursing home. I will miss them all.

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Review from Alix K (Relative of Resident) published on 13 February 2019 Submitted via Postal Card
Overall Experience
I am so happy my mother is living at Montpellier Manor. I visited so many places and this one is the very very best.
I could tell you so many excellent points for this lovely residential Montpellier and I do not have any complaints.

A big thank you to all for being so professional, kind, caring and consistently excellent.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your kind feedback; it is a pleasure to support your mum.

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Review from Patricia M (Daughter-in-law of Resident) published on 6 February 2019 Submitted via Website
Overall Experience

The Unseen Heroes.

I would like to recognise the night staff at Montpellier Manor.

My mother in law doesn’t sleep very well and is quite agitated more so on a night than during the day.

The night staff are absolutely brilliant. They are so caring and comforting to my mother, she really feels safe and secure. At times she can be quite needy, but they never tire of reassuring her and getting her a late night snack if she wants it. I really believe that these ladies love my mother in law because she is treated like their own relative.

The confidence and reassurance that we have in her care is second to none. Thank you, thank you, thank you for being such lovely carers.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your wonderful feedback, I will ensure the night staff receive your comments.

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Review from K G (Daughter of Resident) published on 22 January 2019 Submitted via Postal Card
Overall Experience

Superb staff. Beautiful clean and a new purpose built building.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your positive feedback, we really appreciate it.

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Review from Nicholas G (Son-in-law of Resident) published on 11 January 2019 Submitted via Postal Card
Overall Experience
Fantastic, friendly staff.
Excellent Christmas dinner.
Very warm and welcoming.

Every time I visit there is always a plan of activities in the room for the week.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your kind feedback. Our first Christmas Day was amazing, I was very proud to be part of it.

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Review from Derek S (Respite Resident) published on 4 December 2018 Submitted via Postal Card
Overall Experience

Welcomed with coffees. The staff and building glow with warmth and friendship. Montpellier Manor is wonderful. During my stay I found extremely pleasant staff - you are all to be commended. Thank you for all your kindness during my visit. God bless you all. I keep searching for an excuse to return.

Reply from Gail Starling, Home Manager at Montpellier Manor
Thank you for your lovely feedback, I will share these kind words with the team.

Looking forward to your next visit.

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Review from Alison M (Daughter of Resident) published on 26 November 2018 Submitted via Website
Overall Experience

My mum is currently having respite care at this fantastic home. It is like a 5 Star hotel and I am so happy that whilst I am working overseas my mum has first-rate nursing care and food in this wonderful home. Her every need is catered for in a warm and hospitable home. I cannot thank you enough!

Reply from Gail Starling, Home Manager at Montpellier Manor

It has been a pleasure meeting Mum and sharing her birthday with her.

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Review from D C (Daughter-in-law of Resident) published on 12 October 2018 Submitted via Postal Card
Overall Experience

Excellent in every way.

Nothing to improve at present.

Management and staff are very approachable.

Reply from Gail Starling, Home Manager at Montpellier Manor

Thank you for your feedback, your mum is such a lovely person and pleased she is at Montpellier Manor.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 January 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 30 Jan 2025

    There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...

  • 30 Jan 2025

    Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...

  • 30 Jan 2025

    A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...

Upcoming Events

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Awards / Recognitions (9)

  • 30 Jan 2026Recipient: MHA
  • 31 Jan 2025Recipient: MHA
  • 31 Jan 2024Recipient: MHA

Accreditations

There are no accreditations posted yet for Montpellier Manor.

Meet the Team (1)

Donna Wass
Donna WassJob Title:Home ManagerJoined: 2025

Donna Wass is the registered home manager at Montpellier Manor.

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