Montpellier Manor

46 Strait Lane, Stainton, Middlesbrough TS8 9BD
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9.8 129 Reviews
  • Montpellier Manor, Middlesbrough
Located in the village of Stainton, just outside Middlesbrough, Montpellier Manor provides residential, dementia and short-stay care for up to 85 residents in a modern, purpose-built setting. With quiet surroundings and excellent transport links, including a bus stop just outside and a train station five minutes away, the home is well-connected while retaining a peaceful, homely atmosphere.

Each of the home’s en-suite bedrooms is calm and private, and residents are encouraged to personalise their space. Montpellier Manor is arranged over three floors, with a dedicated dementia household offering stunning views from the top floor. Communal lounges, a bistro café, music room, hair salon, and private garden patios help create a space that feels more like a boutique hotel than a traditional care home.

Menus are built around resident feedback, with flexible, freshly cooked meals ranging from cheese scones to Jamaican curries. Drinks trolleys, homemade cakes, and themed days like “Fruity Fridays” and afternoon teas bring a joyful, sociable atmosphere to every mealtime.

Residents enjoy a wide programme of activities—swimming, music, animal visits, fitness classes, and trips to local shops or bingo at Dorman’s Club. Magic the Pony, live musicians, and family newsletters from Famileo keep every day fresh, personal and connected.

At Montpellier Manor, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential, dementia or short-stay care, the team at Montpellier Manor are here to help.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Gardens
  • Bar/Café

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1231 – £1397
  • Self-Funded Residential Dementia Care: £1402 – £1569

These prices are only a guideline, please contact Montpellier Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Donna Wass (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (85)
  • Single Rooms with ensuite Wet Room (85)

Montpellier Manor Reviews (129)

Total of 129, showing 1-20
9.8

Montpellier Manor has a Review Score of 9.8 (9.849) out of 10, based on 41 reviews in the last 2 years. Over all time Montpellier Manor has 129 reviews.

Overall Experience

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Date Published

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Review from Shelia M (Resident) published on 18 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have spent 7 months in Montpellier Manor, at the time I was so afraid about going in but my mind changed on the first night. I was made to feel it was home from home. Today is the day I go home, and as much as I want to go home, I will miss every part of my stay. For someone who is thinking about
what care home, the only one to stay is Montpellier Manor. I have made friends for life, and when I settled at home, I am coming back to keep in touch. If this were a hotel, I would give it 5*.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your lovely review, you are missed every day and it is great that you continue to visit us and join in our activities and parties. Looking forward to seeing you this afternoon for our 80s party.

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Review from J P (Wife of Resident) published on 4 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were pleased to find that requests made on assessment day were all done and ready for my husband. e.g bed-leaver, raised toilet seat, bed orientation changed. Staff were friendly and informative.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your review, we look forward to your husband's return this week. I was on holiday leave when he came previously so I look forward to meeting you.

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Review from B M (Daughter of Resident) published on 13 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's stay (respite) at Montpellier Manor has been an extremely good experience. The staff have been outstanding with their care and attention. They have been friendly and attentive but not overbearing, which is 100% excellent. Mum has enjoyed her stay. She loved the entertainment (she was never
bored) and she's said that the food was excellent for every meal. Thank you very much.

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Review from L P (Daughter of Resident) published on 12 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mam's stay was brief, she was cared for very well. She was encouraged to take part in activities and eventually came to love being a resident. Thank you for everything you did for my mum.

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Review from A M (Respite Resident) published on 12 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have put excellent for everything, because it was, my stay for 6 weeks respite was very enjoyable indeed. The attention was staff was very friendly and always plenty of entertainment. The food very good and the cleanliness the standard was high. Felt very safe and secure. I really did enjoy my stay
and would recommend it to anyone. Best wishes to you all. P.S the church minister was really good.

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Review from Karen J (Daughter of Resident) published on 29 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum decided it was time to go into a home in January 2024 we toured many homes looking for the best option. As soon as Mum walked into Montpellier Manor, she knew it was the one and we were proven absolutely correct. Throughout her stay there Mum received exceptional care. The staff could really
not do any more for her. The facilities were excellent, enhanced by the re-opening of the public serving cafe in March. The home is always kept very clean and beautifully decorated, laundry is collected and returned on a daily basis, the dining and menu options were extensive, a huge choice of activities and services which residents can elect to join in or not, but what made the home stand out above all others was the caring and attentive nature of all of the staff across the board. The management deserve a particular mention as it is clear that their wonderful attitude towards caring for the sick and/or elderly pervades at every level.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your wonderful review, we do work hard to ensure we give the best care we can to all our residents at Montpellier Manor. I remember very well the day your Mum came to Montpellier Manor for a look around; she was very adamant that this was the place she wanted to be, and we are all very grateful that she chose us and we had that time with her. Your Mum was an amazing lady and is missed by staff and residents on Village Unit.

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Review from Barbara H (Daughter of Resident) published on 22 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first time we visited Montpellier Manor the excellent facilities and high standard of care of the residents were clearly evident. Mum was very particular about the standard of her care and had done her research beforehand so we already knew it was going to be the best and that's exactly
what it turned out to be. The wall of cards and letters of heartfelt thanks from relatives of previous residents says it all really and that is down to the excellent management and the hard work and dedication of all the staff throughout the home. The management constantly strive to improve every aspect of the home to give the residents and their friends and relatives the best possible care and support.
I, personally, will be forever grateful for the support given to me by the home's manager at the time of my mum's passing. Thank you so much for your kindness and compassion at a time when I needed it the most. It was greatly appreciated.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for taking the time to write this review, we really appreciate your kind words. We all felt very honoured to have the pleasure of knowing your mother, she was a wonderful lady and so full of life till the end, we will miss her stories of her fabulous travels around the world. She was an amazing lady and is so missed by us all. I will be sure to share your review with the team.

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Review from Kathleen S (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the care my mother receives at Montpellier Manor Care Home. The home itself is very clean and well cared for at all times. The staff are pleasant and courteous no matter what time of day or what circumstances. They are never too busy to deal with any query I may have.

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Review from Donna S (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a long-term resident of Montpellier Manor. In her time at the home, her Alzheimer's has got more pronounced. Throughout Mum's care has been exceptional. Mum is well cared for physically and emotionally and she presents as calm and content even if she is not always able to voice this. I feel
the staff that currently care for Mum on the third floor know my mum really well. They know her moods, good and not so good, but especially they know she retains a sense of humour and a degree of mischief. I visit Mum regularly and I am always happy to leave her knowing she will be well cared for always. I wouldn't want my mum to be anywhere else.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your lovely words, we really do appreciate you taking the time to write this review. Mum is very comfortable and settled on her unit and the staff do know her very well. Mum is a wonderful lady and we thank you and you sister for choosing us to care for her.

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Review from Pat C (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Montpelier Manor has been my Mum's home for the last two years, although sadly she has Alzheimer's and is completely bed-bound and therefore does not leave her room, I see and feel the atmosphere of a friendly, caring and active environment that if she was able to access would be a place that she would
want to spend her time.
The staff treat my mum with great care and dignity as she needs total support with everyday living, they are always smiling and have time to talk to me on my visits about any concerns I may have. Although Mum has no understanding of where she is or who is looking after her I feel that she is happy in her own world with no outward signs of distress seen at any time.
I know that this is where my Mum will end her days but feel happy to know that she is in the best possible place. Thank you.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your review. Your mum is very comfortable, and staff do anticipate her needs. We do have amazing and dedicated staff team on our dementia unit who know your mum very well and who give her, her daily dose of chocolate which we know she looks forward to. Again, thank you for you lovely words, I will pass on to the staff on the unit.

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Review from Sheelagh F (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff who look after my mother, highly enough.
The carers are very welcoming when I visit. They treat my mother with dignity and care, as well as a good dose of humour.
The cleaning staff are very hardworking and are very helpful when there is a problem.
The overall atmosphere
at Montpellier is lovely and I'm very happy with the care my mother receives.

Reply from Donna Wass, Home Manager at Montpellier Manor

We do appreciate you taking the time to leave a lovely review, we do have some amazing staff in all our departments that not only care for peoples' loved ones but are dedicated to keeping the home clean and tidy, as this so very important to all our residents and families that visit. I will pass you kind words onto the staff and housekeepers, thank you.

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Review from Steven A (Son of Resident) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has just completed 2 weeks of respite after a short stay in hospital.
Montpellier Manor was a great experience for her and our family. The facilities are first class. Clean, bright and new. Felt more like a lovely hotel than a care home. The staff and carers were the best part. So friendly
and helpful. Our mother enjoyed every aspect including the food (even though she's a picky eater). She has left Montpellier in the best of health and we will definitely be returning if and when, it becomes necessary.
Thank you to everyone there.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you, we always appreciate it when families take the time to submit a review so again thank you. Mum was an absolute pleasure to care for and we look forward to welcoming her back to Montpellier Manor.

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Review from Rachel C (Daughter of Resident) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for the last 18 months. It became her home and she was very happy there. If she had a fall I got a phone call immediately. If she was unwell, the same. Her final days were treated with respect, dignity and more importantly - love. I can't thank the carers and staff enough.
They were just amazing.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your kind review, mum was a pleasure to care for over the last 18 months and is missed by all the staff on the unit. We all miss her walking around the unit with her teddy bear, normally sitting in the basket of her frame, which she adored. Thank you for choosing us to care for your mum at Montpellier Manor.

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Review from Claire H (Daughter of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was transferred to Montpellier Manor from hospital after being diagnosed with dementia. Montpellier Manor is a beautifully decorated, clean and pleasant home, with very warm, patient and dedicated staff, many of whom have worked for MHA or other care homes for a long time, which is always a good
sign. They were brilliant with my Dad, despite a few challenges and he improved dramatically in their care, to the point where he was able to move to somewhere that offered him more independence.
The food needs some improvement and was a constant source of frustration for my Dad and other residents and there were no organised trips out while he was there for over a year, which was a shame. Apart from that, we were very happy with his care and would highly recommend Montpellier Manor as a safe and loving place for your loved one.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for taking the time to write this review, we really do appreciate it. I'm pleased Dad has settled into his new home, and I am sure he will continue to thrive, I am sorry that Dad did not get to experience one of our outings in the minibus with the other residents as I'm sure he would have enjoyed an afternoon out of the home, although I know he did enjoy going swimming and going to the gym. I know the menu was a source of frustration for Dad despite many meetings with the chef, we were unable to find a happy medium. Thank you again and we wish Dad health and happiness in his new home.

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Review from A R (Daughter of Resident) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First time for Mum to have respite care and it couldn't have been any better. Very impressive accommodation together with friendly and caring staff.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you so much for taking the time to write a review, mum was a pleasure to care for in the few weeks she was with us. We hope to see her again in the future for some respite care. Again thank you for the review it is much appreciated.

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Review from A F (Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I want to add that one of the carers, concurred - in respect of the ingredients of the meal provided. She advised us that she would draw our dissatisfaction to the attention of the catering staff at the earliest opportunity.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for bringing this to my attention, as we have discussed, we always have a varied choice on our menu. Our cook would be happy to meet with you again if you wish, please let me know and this can be arranged quickly and at your convenience. Many of our residents enjoy their time with us and the extensive activity programme that we have but I do appreciate that not all residents choose to participate and that you enjoy spending your time in your room watching your Netflix programmes or in our garden area when the weather is nice. I know staff speak very highly of you and how very independent you have become over the last 18 months, and staff have supported you to go swimming and attending the gym several times a week as we know this is something you really wanted to do and this we knew would support your wellbeing. Thank you for your review, we do value all feedback as this helps us to improve how we support people.

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Review from Margaret L (Daughter of Resident) published on 5 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Montpellier Manor Care Home in May of 2024. The care provided for her from the outset was simply incredible. After only a couple of weeks, Mum was unable to leave her room and also unable to remember to use her call button for help. The staff went above and beyond in caring for
her every need and were always on hand, popping in every few minutes and answering her physical calls when she required them at all times. The surroundings are always clean and beautiful as are the gardens and a constant round of activities and/or entertainment is provided for those who wish or are able to participate.
The staff were always fully supportive of both Mum and our whole family and also friends who visited at any time. We can not thank them sufficiently for giving us all such peace of mind at such a difficult time. We would have no hesitation in recommending this Care Home for your loved ones.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you, your mum was a pleasure to care for and we thank you and your family for choosing us to support and care for her. She was only with us for a short time but she made her presents known to us all, she was a wonderful lady. Thank you for taking the time to write this review, it is very much appreciated.

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Review from Alison D (Daughter of Resident) published on 28 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was taken care of superbly at Montpellier Manor. She suffered with dementia and was very frail at 94 years old. There aren't sufficient words to describe the excellent care, the staff were also very supportive and caring towards me and the other members of our family. This has given not just
my dear mum the best possible last few days of her life but also the family great comfort.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you so much for your kind review, we are so pleased that you chose Montpellier Manor for your lovely mum to be cared for in her final days. I will pass on your kind words to all staff on Garden unit.

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Review from Claire S (Daughter of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad continue to be looked after with love, care and respect. They are valued people, not just "old" people. Staff are friendly and helpful at all times.
Mum's room, with her own patio, is an absolute God send. She is free to walk in the garden, which she does daily.
A huge "thank you" from
us all.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your kind review; we are very pleased Mum and Dad are happy here, and we are always here to support and help families where we can. Mum and Dad have settled really well and it is a pleasure to care for them both.

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Review from Peter H (Son of Resident) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father received while at Montpellier was second to none. Both the care staff and management were excellent, in fact, Dad looked at them as friends.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your lovely review, Dad was such a big character in the Village unit, we miss his singing and his jokes. Thank you for choosing Montpellier Manor, he was a pleasure to know and care for.

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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for Montpellier Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.849 for Montpellier Manor is calculated as follows: ( (424 Excellents x 5) + (50 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 483 Ratings = 4.849

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Montpellier Manor is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 40 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

Meet the Team (1)

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Donna Wass

Job Title: Home Manager

Joined: 2025

Donna Wass is the registered home manager at Montpellier Manor.

Frequently Asked Questions about Montpellier Manor

What types of Care is Montpellier Manor registered for?

Older Person Care, Dementia, Mental Health Condition, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Montpellier Manor have?

There are 85 Single Rooms.

What are the Facilities & Services at Montpellier Manor?

Gardens & Bar/Café are some of the Facilities & Services.

How far is Montpellier Manor to the centre of Middlesbrough?

3.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Montpellier Manor to verify any information. View our terms and conditions. Montpellier Manor has an Enhanced Service - more info.