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Montpellier Manor

46 Strait Lane, Stainton, Middlesbrough, Cleveland & Teesside TS8 9BD
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Montpellier Manor, Middlesbrough
Montpellier Manor, Middlesbrough
Montpellier Manor, Middlesbrough

Located in the village of Stainton, just outside Middlesbrough, Montpellier Manor provides residential, dementia and short-stay care for up to 85 residents in a modern, purpose-built setting. With quiet surroundings and excellent transport links, including a bus stop just outside and a train station five minutes away, the home is well-connected while retaining a peaceful, homely atmosphere.

Each of the home’s en-suite bedrooms is calm and private, and residents are encouraged...  

Care Provided by Montpellier Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Gardens
  • Bar/Café

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,304 - £1,479N/A
Residential Dementia Care£1,484 - £1,662N/A

Contact Montpellier Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in charge

  • Donna Wass (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (85)
  • Single Rooms with ensuite Wet Room (85)

Montpellier Manor Reviews (138)

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9.9

Montpellier Manor has a Review Score of 9.9 (9.873) out of 10, based on 28 reviews in the last 2 years. Over all time Montpellier Manor has 138 reviews.

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Showing 138 reviews matching selected criteria
Review from Sheelagh F (Daughter of Resident) published on 23 January 2025 Submitted via Website
Overall Experience
I cannot praise the staff who look after my mother, highly enough.
The carers are very welcoming when I visit. They treat my mother with dignity and care, as well as a good dose of humour.
The cleaning staff are very hardworking and are very helpful when there is a problem.

The overall atmosphere at Montpellier is lovely and I'm very happy with the care my mother receives.

Reply from Donna Wass, Home Manager at Montpellier Manor

We do appreciate you taking the time to leave a lovely review, we do have some amazing staff in all our departments that not only care for peoples' loved ones but are dedicated to keeping the home clean and tidy, as this so very important to all our residents and families that visit. I will pass you kind words onto the staff and housekeepers, thank you.

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Review from Steven A (Son of Resident) published on 10 January 2025 Submitted via Website
Overall Experience
My mother has just completed 2 weeks of respite after a short stay in hospital.
Montpellier Manor was a great experience for her and our family. The facilities are first class. Clean, bright and new. Felt more like a lovely hotel than a care home. The staff and carers were the best part. So friendly and helpful. Our mother enjoyed every aspect including the food (even though she's a picky eater). She has left Montpellier in the best of health and we will definitely be returning if and when, it becomes necessary.

Thank you to everyone there.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you, we always appreciate it when families take the time to submit a review so again thank you. Mum was an absolute pleasure to care for and we look forward to welcoming her back to Montpellier Manor.

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Review from Rachel C (Daughter of Resident) published on 24 December 2024 Submitted via Postal Card
Overall Experience

My mother has been a resident for the last 18 months. It became her home and she was very happy there. If she had a fall I got a phone call immediately. If she was unwell, the same. Her final days were treated with respect, dignity and more importantly - love. I can't thank the carers and staff enough. They were just amazing.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your kind review, mum was a pleasure to care for over the last 18 months and is missed by all the staff on the unit. We all miss her walking around the unit with her teddy bear, normally sitting in the basket of her frame, which she adored. Thank you for choosing us to care for your mum at Montpellier Manor.

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Review from Claire H (Daughter of Resident) published on 15 November 2024 Submitted via Website
Overall Experience
My dad was transferred to Montpellier Manor from hospital after being diagnosed with dementia. Montpellier Manor is a beautifully decorated, clean and pleasant home, with very warm, patient and dedicated staff, many of whom have worked for MHA or other care homes for a long time, which is always a good sign. They were brilliant with my Dad, despite a few challenges and he improved dramatically in their care, to the point where he was able to move to somewhere that offered him more independence.

The food needs some improvement and was a constant source of frustration for my Dad and other residents and there were no organised trips out while he was there for over a year, which was a shame. Apart from that, we were very happy with his care and would highly recommend Montpellier Manor as a safe and loving place for your loved one.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for taking the time to write this review, we really do appreciate it. I'm pleased Dad has settled into his new home, and I am sure he will continue to thrive, I am sorry that Dad did not get to experience one of our outings in the minibus with the other residents as I'm sure he would have...  

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Review from A R (Daughter of Resident) published on 3 October 2024 Submitted via Postal Card
Overall Experience

First time for Mum to have respite care and it couldn't have been any better. Very impressive accommodation together with friendly and caring staff.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you so much for taking the time to write a review, mum was a pleasure to care for in the few weeks she was with us. We hope to see her again in the future for some respite care. Again thank you for the review it is much appreciated.

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Review from A F (Resident / Service User) published on 27 September 2024 Submitted via Website
Overall Experience

I want to add that one of the carers, concurred - in respect of the ingredients of the meal provided. She advised us that she would draw our dissatisfaction to the attention of the catering staff at the earliest opportunity.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for bringing this to my attention, as we have discussed, we always have a varied choice on our menu. Our cook would be happy to meet with you again if you wish, please let me know and this can be arranged quickly and at your convenience. Many of our residents enjoy their time with us and...  

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Review from Margaret L (Daughter of Resident) published on 5 September 2024 Submitted via Website
Overall Experience
My mum was admitted to Montpellier Manor Care Home in May of 2024. The care provided for her from the outset was simply incredible. After only a couple of weeks, Mum was unable to leave her room and also unable to remember to use her call button for help. The staff went above and beyond in caring for her every need and were always on hand, popping in every few minutes and answering her physical calls when she required them at all times. The surroundings are always clean and beautiful as are the gardens and a constant round of activities and/or entertainment is provided for those who wish or are able to participate.

The staff were always fully supportive of both Mum and our whole family and also friends who visited at any time. We can not thank them sufficiently for giving us all such peace of mind at such a difficult time. We would have no hesitation in recommending this Care Home for your loved ones.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you, your mum was a pleasure to care for and we thank you and your family for choosing us to support and care for her. She was only with us for a short time but she made her presents known to us all, she was a wonderful lady. Thank you for taking the time to write this review, it is very much appreciated.

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Review from Alison D (Daughter of Resident) published on 28 August 2024 Submitted via Postal Card
Overall Experience

My mum was taken care of superbly at Montpellier Manor. She suffered with dementia and was very frail at 94 years old. There aren't sufficient words to describe the excellent care, the staff were also very supportive and caring towards me and the other members of our family. This has given not just my dear mum the best possible last few days of her life but also the family great comfort.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you so much for your kind review, we are so pleased that you chose Montpellier Manor for your lovely mum to be cared for in her final days. I will pass on your kind words to all staff on Garden unit.

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Review from Peter H (Son of Resident) published on 7 August 2024 Submitted via Postal Card
Overall Experience

The care my father received while at Montpellier was second to none. Both the care staff and management were excellent, in fact, Dad looked at them as friends.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your lovely review, Dad was such a big character in the Village unit, we miss his singing and his jokes. Thank you for choosing Montpellier Manor, he was a pleasure to know and care for.

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Review from J H (Daughter of Resident) published on 22 July 2024 Submitted via Postal Card
Overall Experience

We are pleased that we chose Montpellier Manor as a care home for my mother. She has been there a year now. We looked at a lot of care homes, Montpellier stands out from the rest. The building is laid out in a good way for the residents. It's bright and beautiful too. What I like about it is there are plenty of staff and activities and in general a good feel in the place. The staff all work hard and help me to feel okay about leaving my mother there. If I have a problem or a concern I can ask the staff for help. Overall happy with this care home. Well done to everyone.

Reply from Donna Wass, Home Manager at Montpellier Manor

I am so pleased that Mum is happy here and of course, Mum is a very strong character on her unit and always keeps the staff on their toes. Thank you for taking the time to write a review, it is very much appreciated.

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Review from Jo M (Daughter of Resident) published on 22 July 2024 Submitted via Postal Card
Overall Experience

I cannot speak more highly of my mum's care home. Not only is the place beautiful, clean and comfortable, the staff are kind, welcoming and thoughtful. From the administrators, carers, activities and housekeeping and maintenance staff you can see how much they know and care for the residents. My mum is happy and seen. We as a family, enjoy visiting and spending time with her here.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your review, Mum is a wonderful lady and always very happy. She is a pleasure to care for, thank you for taking the time to write this review.

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Review from Frederick L (Son of Resident) published on 22 July 2024 Submitted via Postal Card
Overall Experience

My father has lived here for four years. The staff are fantastic, very adaptable to his needs, polite and always wiling to listen or help family also.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for taking the time to write a review, Dad is a man who is impossible to ignore and very much part of the Montpellier family.

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Review from J C (Wife of Resident) published on 11 July 2024 Submitted via Postal Card
Overall Experience

My husband moved into Montpellier Manor 8 months ago and his care has been so reassuring for me. Everyone involved with the running of the home, management, housekeeping, activities, catering and the carers have been lovely, treating my husband with respect and involving me in any decisions that have been needed.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your kind review, it is very much a team effort and we always strive to ensure families are always kept updated and are involved in any decision-making.

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Review from G G (Son of Resident) published on 11 July 2024 Submitted via Postal Card
Overall Experience
Everyone at Montpellier Manor, management, support staff and care team provide excellent care for my parents. The facilities are always immaculate and the atmosphere is very friendly.

Special mention to the activity coordinators who ensure that all residents are included and made to feel welcome.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your lovely review, Mum and Dad have settled in well at Montpellier Manor and the team works hard to ensure everyone is happy. I will pass your compliment on to the Activity Team as they work hard daily to support everyone at Montpellier Manor.

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Review from Helen M (Daughter of Resident) published on 11 June 2024 Submitted via Website
Overall Experience
My dad has resided at Montepellier Manor for a few months now. We dreaded the disruption caused to him moving at such a late stage in life but I can sincerely say that this feeling has now evaporated totally.
The environment of the home is indeed lovely including the rooms, decor, food and facilities.

However the biggest factor by a mile is the team who work there - I have had nothing but warm, caring and helpful exchanges with everyone including carers, seniors, the housekeeping team, maintenance, reception, catering, activities, and managers - everyone has been amazing and very responsive to any question or request.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your kind review, as a team we always try our hardest to ensure we deliver the highest quality of care and support to all our residents and families at Montpellier Manor and it is lovely when this is recognised. Dad is a pleasure to care for and thank you for choosing Montpellier Manor and thank you for taking the time to write a review, it is very much appreciated by us all.

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Review from Audrey S (Friend of Resident) published on 7 June 2024 Submitted via Postal Card
Overall Experience

Having visited a dear friend for the first time yesterday with my partner, I was impressed on first impressions. The ambience was conducive to calm and tranquillity. Her room was spacious and all facilities were present. When her tablet needed charging, the receptionist was all too ready to accommodate my requests. We only stayed an hour, but intend to visit weekly when I can be more constructive if necessary.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your feedback, we greatly appreciate you taking the time to complete a review and we look forward to you visiting again soon.

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Review from H S (Daughter of Resident) published on 29 May 2024 Submitted via Postal Card
Overall Experience
Care, empathy and support my dad received at Montpellier was really excellent. This was such a positive experience, compared to other respite places, for both Dad and us his family.
A care home is what it is but it is the people who work there that make the difference for that experience and credit goes to both management and staff for making it so in all departments.

I'm sure such a good experience has contributed to Dad recovering so quickly. Many thanks to all.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your excellent review. Dad was a pleasure to look after, we are glad that he is feeling a lot better in himself and we hope to see you both again in the future. I will pass on your lovely comments to the staff team.

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Review from Elaine D (Daughter of Resident) published on 13 March 2024 Submitted via Postal Card
Overall Experience

My mum only spent two months at Montpellier Manor before she passed away on the 7th of February 2024. In that short time she was cared for by all the staff with so much love, care and compassion. It's an amazing care home and I feel blessed that my mum spent her last two months there. Nothing was ever too much trouble for all staff, including the management team, and always with a smile.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your kind review, mum may have only been with us for a short time but she made a big impression on everyone she met here at Montpellier Manor, with her big smile and her love of dancing and singing she was a wonderful lady and is missed by everyone. We would like to thank you for choosing Montpellier and giving us the pleasure of caring for such a wonderful lady.

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Review from Helen S (Daughter of Resident) published on 26 January 2024 Submitted via Postal Card
Overall Experience

Excellent all round.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your kind review, we appreciate you taking the time to complete this, and we always work hard to make all residents feel at home at Montpellier Manor. Thank you again from myself and the staff at Montpellier.

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Review from Martin J (Son of Resident) published on 4 December 2023 Submitted via Website
Overall Experience
Overall, excellent. My dad had the need to go into a home for the first time, and whilst it was a shorter period than we all hoped for, the home itself was super in terms of care, facilities and the human touch. I understand the practicalities of having to organise and have to deal with tricky situations in a care home, and I think they balanced this well. Quieter in terms of staff on an evening and the weekend, but this is understandable.

I can only appreciate and thank all the staff we came into contact with for helping comfort my dad and ourselves whilst we cared for him.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your review and thank you for choosing Montpellier Manor for Dad to be cared for. Dad was a pleasure to care for and had a great sense of humour, and will be missed by us all.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 January 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 30 Jan 2025

    There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...

  • 30 Jan 2025

    Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...

  • 30 Jan 2025

    A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...

Upcoming Events

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Awards / Recognitions (9)

  • 30 Jan 2026Recipient: MHA
  • 31 Jan 2025Recipient: MHA
  • 31 Jan 2024Recipient: MHA

Accreditations

There are no accreditations posted yet for Montpellier Manor.

Meet the Team (1)

Donna Wass
Donna WassJob Title:Home ManagerJoined: 2025

Donna Wass is the registered home manager at Montpellier Manor.

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