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Montpellier Manor

46 Strait Lane, Stainton, Middlesbrough, Cleveland & Teesside TS8 9BD
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Montpellier Manor, Middlesbrough
Montpellier Manor, Middlesbrough
Montpellier Manor, Middlesbrough

Located in the village of Stainton, just outside Middlesbrough, Montpellier Manor provides residential, dementia and short-stay care for up to 85 residents in a modern, purpose-built setting. With quiet surroundings and excellent transport links, including a bus stop just outside and a train station five minutes away, the home is well-connected while retaining a peaceful, homely atmosphere.

Each of the home’s en-suite bedrooms is calm and private, and residents are encouraged...  

Care Provided by Montpellier Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Gardens
  • Bar/Café

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,304 - £1,479N/A
Residential Dementia Care£1,484 - £1,662N/A

Contact Montpellier Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in charge

  • Donna Wass (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (85)
  • Single Rooms with ensuite Wet Room (85)

Montpellier Manor Reviews (138)

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9.9

Montpellier Manor has a Review Score of 9.9 (9.873) out of 10, based on 28 reviews in the last 2 years. Over all time Montpellier Manor has 138 reviews.

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Showing 138 reviews matching selected criteria
Review from Craig J (Son of Resident) published on 27 November 2023 Submitted via Website
Overall Experience
Dad initially went to Montpellier Manor in September for respite. After three weeks, he ended up becoming permanent and thoroughly enjoyed his next few weeks. He was encouraged to mix and started more walking than he had done for years, encouraged by the carers and staff.
Couldn’t fault the service he received and grew attached to numerous of the carers.
Sadly, Dad passed away in the home in November, and the staff made it as easy as they possibly could during difficult circumstances.

Once again, thanks all.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your kind review. Dad was not with us for long, but he made a positive impact on the unit and made good friends with others; he was a lovely man with a good sense of humour and will be sadly missed by all.

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Review from H J (Daughter-in-law of Resident) published on 21 November 2023 Submitted via Postal Card
Overall Experience

My mother-in-law recently moved to Montpellier Manore and has settled in very quickly. The staff are all very welcoming. We were able to make her room homely with her own belongings, and the room is kept to a very clean standard. The floor she is on allows her to move around freely but safely, and she is really enjoying engaging with the staff and residents. She enjoys the daily activities, and we feel so happy now knowing she is well cared for, safe and warm.

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Review from A R (Daughter of Resident) published on 16 November 2023 Submitted via Postal Card
Overall Experience

During the last few days of Mum's life, she received the best possible care, and staff went above and beyond to ensure all her needs were met and she retained her dignity. Faultless commitment to providing excellent care for residents and beyond their time.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your review. Mum will be missed by all at Montpellier Manor. It was a pleasure and an honour to care for her, and she will be missed by all the staff who supported her.

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Review from Bev T (Daughter of Resident) published on 14 November 2023 Submitted via Website
Overall Experience
My mum spent over two years in Montpellier Manor Care Home and her care there was second to none. Staff were supportive and encouraging, helping her to maintain a level of independence appropriate to her abilities. The staff were all approachable and supported myself and other family members during our visits. In addition to assistance with her physical needs, my mum was included in social activities and events and found great comfort in the spiritual support offered within the home. She was encouraged to make her room her own and many thanks to all those who helped with this.

I would recommend the home to anyone looking for somewhere for their loved one. The support staff all deserve a mention as they too were faultless in the support of my mum. The past two years have been difficult but were made much easier by everyone at Montpellier.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your kind words, Mum will be missed by all at Montpellier as we have lost a lovely lady that was a big part of our home, she will be greatly missed by everyone.

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Review from D T (Son-in-law of Resident) published on 14 November 2023 Submitted via Website
Overall Experience
My mother-in-law was a resident at Montpellier Manor Care Home for two years prior to her passing in October 2023. During her time there, she was shown care and support of the highest quality. The facilities at the home are five-star with comfortable recreation areas, coffee shop, lovely restaurant and hairdressing, the list is endless. The rooms, themselves, are also first-class with all modern facilities and spotlessly clean.

More importantly, all of the staff were so attentive and caring, making my mother-in-law’s stay there literally a home from home. We could not believe our luck when we were able to get a room initially and our expectations were exceeded in the two years my mother-in-law was a resident. Our heartfelt thanks go out to all all Montpellier.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you so much for your kind review. your mother-in-law was a much-loved lady and played a vital and vocal role in how things were done on her unit. She is sadly missed on Woodlands by all staff and residents but will be a big miss at our regular meetings as she always had input on anything that was going on.

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Review from Pamela P (Respite Resident) published on 24 October 2023 Submitted via Postal Card
Overall Experience

I am grateful for all the work that the staff put in to make my stay at Montpellier Manor as comfortable as possible. The staff I came into contact with were very kind and caring without exception. Although I didn't take part in many activities it seemed as if everybody had a good time.

Reply from Donna Wass, Home Manager at Montpellier Manor

We are pleased to hear you enjoyed your stay at Montpellier Manor and always strive to ensure people have a comfortable stay. All staff the at Montpellier, and I, thank you for your kind words.

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Review from K D (Son of Resident) published on 26 September 2023 Submitted via Website
Overall Experience
Mum has been a resident at Montpellier Manor Care Home for nearly four years, during which she has experienced a wide range of the care provided by the home and its staff. I and my siblings are not able to visit as often as we would like because, whilst brought up in Middlesbrough, we all now live a good distance away. That has made our visits and regular phone contacts all the more important for both Mum and us.
Over the years, we have dealt with most of the care staff on the ground floor and have always found them unfailingly helpful, despite the daily work challenges that they all must face. That experience has made us increasingly appreciative and grateful for the care and attention that all members of the care team have given and continue to give to Mum.

All in all, Montpellier Manor is a splendid place.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you so much for your kind words, we strive as a team to ensure all our residents stay connected with their loved ones and we try to keep families fully updated on their loved one’s care needs. Thank you, I will pass your kind words to the staff team.

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Review from F C (Daughter of Resident) published on 30 August 2023 Submitted via Postal Card
Overall Experience

Mum has been a resident of Montpellier Manor for three years. The staff are very friendly and caring. The activity organiser is excellent in involving the residents in the keep fit classes. Mum enjoys the music classes. We enjoy taking Mum to the coffee bar for a lovely coffee. Special thanks to the handyman who is so helpful.

Reply from Donn, Home Manager at Montpellier Manor

Thank you for your kind words towards the staff team at Montpellier Manor. I am glad that Mum is enjoying her time with us. If you need anything then please let us know.

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Review from C S (Daughter of Resident) published on 25 August 2023 Submitted via Postal Card
Overall Experience

Very happy with the level of care given to Mam.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you. Mum is a pleasure to look after and has settled really well into our dementia suite. If you need anything please let us know.

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Review from L B (Wife of Resident) published on 25 August 2023 Submitted via Postal Card
Overall Experience

My husband has just had a week in respite. The staff were excellent and he enjoyed his time there. I would recommend Montpellier Manor.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you. I am glad that he enjoyed his stay with us. Please get in touch if you require any further respite.

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Review from Carole J (Daughter of Resident) published on 19 July 2023 Submitted via Website
Overall Experience

Cannot thank the staff of Montpellier Manor enough for their genuine love, care and support. They not only care for the residents but also their families. We have enjoyed being part of the Montpellier Family and would certainly recommend. Thank you again.

Reply from Donna Wass, Home Manager at Montpellier Manor

Thank you for your wonderful review; your mum was a much-loved and respected resident at Montpellier Manor, and she is missed by all staff including the activity team. She grew to enjoy and look forward to the activity programme within the home. Thank you to you for allowing us to care for you both for the last 18 months, it was a pleasure.

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Review from A W (Daughter of Resident) published on 31 March 2023 Submitted via Postal Card
Overall Experience

Mum really enjoyed her experience at Montpellier Manor during her final months. The staff genuinely cared for Mum taking care of her and sharing her good sense of humour which has helped significantly during her end-of-life care. I would certainly recommend Montpellier to anyone considering a care setting for their loved ones.

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Review from Anita F (Daughter of Resident) published on 25 March 2023 Submitted via Postal Card
Overall Experience

Staff are very friendly, caring and supportive. The management team are very informative if any concerns about my dad. My dad was well cared for, the home is a lovely environment, rooms are very clean, also spacious and plenty of activities going on. I had nothing to worry about as Dad was in good hands and helped him back on his feet.

Reply from Kelly Deane, Home Manager at Montpellier Manor

Thank you for your review. I am glad that Dad enjoyed his stay and hope he is doing well at home. I will share your comments with the staff team.

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Review from Anne D (Cousin of Resident) published on 17 March 2023 Submitted via Postal Card
Overall Experience

Beautiful place. Very friendly, decorated lovely. The staff are wonderful, first class.

Reply from Kelly Deane, Home Manager at Montpellier Manor

Thank you for your kind words. I will pass your comments on to the staff team.

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Review from Donna H (Niece of Resident) published on 2 March 2023 Submitted via Postal Card
Overall Experience

My aunt was admitted in an emergency and ended up staying nine weeks. To be honest, thought I'd died and gone to heaven. After a traumatic few days, she was welcomed with open arms from wonderful staff to what looked like a five-star hotel. Though this might just be first impression but know her full stay remained wonderful. Everyone was warm and approachable, very attentive, and couldn't ask for better. Rooms and facilities are spotless and clean, everything is in good condition, nothing old or tired, beautiful!. Have worked in care homes and seen first-hand the grotty flip side. Would thoroughly recommend it here 100%.

Reply from Kelly Deane, Home Manager at Montpellier Manor

Thank you for the wonderful review. We are pleased that your aunt enjoyed her stay with us. The home is a beautiful place and the staff work hard to maintain the high standards of care for all our residents.

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Review from M B (Respite Resident) published on 21 February 2023 Submitted via Postal Card
Overall Experience

Staff are very helpful, always someone on hand. Laundry done every day. Choice of food on the menu. Would certainly recommend Montpellier Manor Care Home.

Reply from Kelly Deane, Home Manager at Montpellier Manor

Thank you for your kind words. I am glad that you enjoyed your stay with us. Please come back to visit us soon.

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Review from G H (Niece of Resident) published on 20 February 2023 Submitted via Postal Card
Overall Experience

My aunty had a great stay with you. Her stay made her smile every day. She loved the staff. She said she wishes she could stay longer.

Reply from Kelly Deane, Home Manager at Montpellier Manor

Thank you for your review. It was a pleasure having your aunty stay with us. You are welcome to pop back to the home for a coffee and a chat anytime.

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Review from Rita C (Respite Resident) published on 24 January 2023 Submitted via Postal Card
Overall Experience
Food and beverages cold. meals terrible, lots of waste. They never helped me or assisted me with washing or dressing as they were supposed to. Having to beg for my morphine. The commode was not emptied. No bin in the bathroom, had to put sanitary things in the bin in the bedroom. Told there was two hourly checks through the night, never saw anybody. I had made a personal diary but someone had been in my room and tore a page out of it, screwed it up and thrown it in the drawer. Told them I had a hiatus hernia but they kept bringing spicey food. Laid in bed for two days with a bad chest infection, I have COPD and had to tell them to send for a doctor.

Thinking of taking this further.

Reply from Kelly Deane, Home Manager at Montpellier Manor

Thank you for sharing your concerns with us about your experience at our home. We would very much like the opportunity to meet with you to discuss your concerns in more detail, please could you contact us if you would like this to be arranged?

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Review from B J (Sister of Resident) published on 10 January 2023 Submitted via Postal Card
Overall Experience
Beautiful place. Light and airy. Beautiful decoration.
The staff are absolutely lovely.

Great facilities.

Reply from Kelly Deane, Home Manager at Montpellier Manor

Thank you for your review. I have to agree that the environment of the home is beautiful. The staff work their hardest to ensure they always provide that high standard of care. I will let them know of your comments.

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Review from Carol G (Daughter of Resident) published on 6 January 2023 Submitted via Postal Card
Overall Experience

The staff, from cleaners to management, are superb. My mum has been a resident in Montpellier Manor since August 2020 and in that time all she has received is love and kindness, which is a great comfort to me and my family. The food is of the highest standards and the care staff... well where do I start? They are kindness personified. I have never had any need to complain about anything they do. This home really is of the highest standard.

Reply from Kelly Deane, Home Manager at Montpellier Manor

Thank you for your kind words. I am glad that you are happy with everything in the home and I will pass on your comments to the staff. Please let me know if I can help with anything.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 January 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 30 Jan 2025

    There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...

  • 30 Jan 2025

    Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...

  • 30 Jan 2025

    A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...

Upcoming Events

There are no upcoming events for Montpellier Manor.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: MHA
  • 31 Jan 2025Recipient: MHA
  • 31 Jan 2024Recipient: MHA

Accreditations

There are no accreditations posted yet for Montpellier Manor.

Meet the Team (1)

Donna Wass
Donna WassJob Title:Home ManagerJoined: 2025

Donna Wass is the registered home manager at Montpellier Manor.

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