Greenview Hall

12 Streets Heath, West End, Woking GU24 9QY
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9.8 64 Reviews
  • Greenview Hall, Woking
Based in Woking, Greenview Hall is located on the edge of the West End, overlooking a beautiful village green and within walking distance of the Tringham Village Hall. The skilled team offers high-quality residential, nursing and dementia care, as well as short-term respite care.

The luxurious, modern home provides premium facilities including spacious lounges, an in-house cinema room, café and hair and beauty salon. As well as a varied activity programme, which includes outings to local areas of interest, the home has beautifully landscaped gardens, offering a peaceful environment for residents.

Greenview Hall has excellent connections to the road and rail network, as well as Wi-Fi connectivity, meaning your loved one is never far away.

Greenview Hall is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates skill and commitment to delivering high quality, person-centered care to residents at the end of their life.
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Care Provided by Greenview Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1899
  • Self-Funded Residential Dementia Care: from £1994
  • Self-Funded Nursing Care: from £2164
  • Self-Funded Nursing Dementia Care: from £2259
  • RESPITE Self-Funded Residential Care: from £2279
  • RESPITE Self-Funded Residential Dementia Care: from £2393
  • RESPITE Self-Funded Nursing Care: from £2597
  • RESPITE Self-Funded Nursing Dementia Care: from £2711

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Greenview Hall to find out the exact price for your requirements.

Contact Greenview Hall to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Greenview Hall to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Meera Govindapillai (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Greenview Hall Reviews (64)

9.8

Greenview Hall has a Review Score of 9.8 (9.761) out of 10, based on 27 reviews in the last 2 years.
Over all time Greenview Hall has 64 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Greenview Hall
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Total of 64, showing 21-40
Review from Suzanne M (Daughter of Resident) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are kind, patient and so friendly. Mum hasn't been at the home very long but they are already like family. They keep us very up-to-date with health and social matters. We can already see an improvement in her quality of life.
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Review from J S (Friend of Resident) published on 30 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
It appears that the home is of good quality. The staff have been pleasant and helpful when approached. It is a warm environment and bright and cheerful. The menus look good and the facilities for visitors is excellent.
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Review from P S (Daughter of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has just moved into this wonderful home. I've looked at many and this suits my lovely mum just perfectly. On entering the home the staff are friendly and professional. You can't help but smile. Mum has a beautiful ground-floor room with a decked area to chill out. This is such a safe place. I would
recommend to everyone. There are many dining rooms and lounges and also a very easy-to-enter garden. Thank you to all the staff at Greenview.
Reply from Kim Wyllie, Reviews Team at Greenview Hall
Hi, thank you very much for taking the time to leave us feedback about your experience. At Greenview Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from Jack S (Day Care) published on 3 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing staff.
Lovely building very clean and tidy staff treats everyone with respect.
Will be visiting again definitely.
All round amazing!
Reply from Kim Wyllie, Reviews Team at Greenview Hall
Thank you very much for taking the time to leave us feedback about your experience. At Greenview Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from S H (Wife of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am always very pleased to visit my husband at Greenview Hall. He always looks well-presented, clean and happy. The staff are always very pleasant and helpful and always have a sunny disposition. I feel that with his dementia, he is in the best place he could be.
Reply from Kim Wyllie, Reviews Team at Greenview Hall
Thank you for your feedback; we really appreciate your comments. We are so pleased to hear that your husband is settling in well at Greenview Hall.
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Review from P F (Husband of Resident) published on 6 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are friendly, helpful, caring, capable and try their very best to look after my wife. The menu is varied and the kitchen do well in providing good quality meals. There is a warm atmosphere about the home and any concern can be raised and dealt with quickly and professionally.
Reply from Kim Wyllie, Reviews Team at Greenview Hall
Thank you so much for your feedback, we really appreciate it.
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Review from J W (Daughter of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum is happy in this modern care home. The team is friendly and helpful. She is looked after well. It would be nice if the weekends had more activities, as not all residents have visitors. The menu choice is good and varied.
Reply from Samantha Debenham, Reviews Team at Greenview Hall
We are very grateful for your feedback and very happy to know that your mum is settling in and enjoying the superb facilities at Greenview Hall. We are also very delighted to read your comments about…read more
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Review from Vipul P (Son of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Greenview Hall has provided my mother with amazing care. I cannot recommend it more highly. The care staff are all so friendly and helpful. The management team are brilliant and caring. Greenview cannot do more to look after my mum. Greenview is simply outstanding. It absolutely deserves an outstanding
certificate from the CQC on its latest inspection this year.
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Review from D C (Resident) published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved into the home in February 2023. I would not pick one member of staff to highlight because everyone has made me feel welcome and at home. I enjoy the activities, and the staff take time to talk to me to pass the time. Whenever I need something for my room, they help e and always come quickly.
They stay in touch with my family and always welcome them to use the facilities on Mohter's Day/my birthday. I didn't think I'd be content with living in a care home, but the care and attention I receive here have really changed my mind.
Reply from Emily Wyllie, Reviews Team at Greenview Hall
Thank you so much for the review, we really appreciate your feedback. We are so glad that you are happy and settled here at Greenview Hall.
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Review from E J (Daughter of Resident) published on 25 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers and staff are all very pleasant, caring and obliging. One or two issues with things going missing but that's the nature of the place and residents. All spotlessly clean and Covid outbreaks dealt with promptly and efficiently.
Reply from Samantha Debenham, Reviews Team at Greenview Hall
Thank you so much for your review and your kind words about the team here and the cleanliness of the home – we’ll pass these on to our colleagues who will be very happy to hear your feedback. In…read more
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Review from Robert M (Son of Resident) published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always helpful and happy. The home is spotless. It is expensive, you only get what you pay for in life.
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Review from Sarah S (Daughter of Resident) published on 9 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am grateful that there is a caring, kind and supportive group of care staff around my mum. I'm grateful too for the way they always welcome me and other family members when we visit. We could not have chosen a better home.
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Review from Mark F (Son of Resident) published on 8 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers are very kind and professional and their communication with us is also very good. Mum would like a bit more variety in her food. Frequent help with the TV would also be appreciated.
Reply from Samantha Debenham, PA to Marketing Director at Greenview Hall
Thank you for your comments – we’ll pass these on to the team who will be very pleased to hear your lovely feedback. I understand we’ve now managed to set up a smart speaker in your mum’s room – if…read more
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Review from D D (Daughter of Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and welcoming. Mum has settled in very well and enjoys the activities. It has been a great relief for the family to know that Mum is safe and being so well cared for. My only negative comment is the cost. The fees are very high and we are aware of residents who have sadly
had to move elsewhere following the recent increases.
Reply from Samantha Debenham, PA to Marketing Director at Greenview Hall
Thank you for your kind comments and five stars for Greenview Hall were so happy to hear that your mum has settled in so well. In regards to cost, there are cheaper, as well as more expensive, care…read more
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Review from Martin P (Son of Resident) published on 1 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother decided that she needed to go into a care home due to her physical condition. She visited four homes in the area and chose Greenview Hall. Three years later she is delighted she made that decision. She loves her room and small garden giving her great pleasure. The staff are all genuinely friendly,
helpful and kind. The accommodation is kept to the highest standard. The food is varied and well-presented. Mum confirmed only this week that she is thankful she chose Greenview Hall and is very happy here. I can only reiterate the above and am thankful for the care provided.
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Review from Chris L (Husband of Resident) published on 26 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is excellent, which is the most important thing for us. The manager is lovely, kind and efficient. The dining service is excellent, the staff members go above and beyond. We had a fantastic festive Christmas meal. The cleanliness is to a high standard and nothing is ever too much trouble to
ask.
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Review from L R (Relative of Resident) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely staff, friendly atmosphere and happy residents.
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Review from Sarah N (Granddaughter of Resident) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to personally write and say a massive thank you to the team at Greenview Hall!


My grandad is literally living his best life he is so happy settled and content. All the staff are helpful and friendly. They are so wonderful and amazing and have done such great things with him that he has

progressed so quickly and more than we could have imagined! He was so ill in hospital with constant chest infections / lost lots of weight / confusion / written off to ever being mobile in any way. He now can pick up a glass and a cup of tea / feed himself / and even more incredible he went from being hoisted to then using his wheelchair and frame and now it's mainly just the frame! This comes from the hard work and perseverance of the staff who look after him.


Nothing isn't ever too much bother for them.


I feel so grateful he is in such a fantastic place and being well looked after.


So, a huge thank you to all of the team! We think you're all amazing.

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Review from Ellen P (Daughter of Resident) published on 1 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into Greenview Hall at the end of April 2022. I have been delighted with the care he has received. All the staff are very friendly - including a great reception team - very welcoming atmosphere. They have been very responsive to his needs and made adjustments to help him and he feels
very well looked after. It is a great relief to know he is safe - he was on his own at home with a care package before but this wasn't enough when he became more frail. They have organised the Parkinson's Nurse to come in and see him and that was great as he hadn't been seen face to face for 2 years because of Covid. The food is good and he is regaining weight now. The afternoon cakes are delicious! There are lots of activities although he's not so social so doesn't join in - and it is good that he can just stay in his room if he wants to. He likes coming down to the Bistro for coffee. I would happily recommend Greenview Hall.
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Review from A S (Wife of Resident) published on 25 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Gracewell is a very loving, caring family home for all its residents. All the staff are very welcoming, providing a happy and relaxing atmosphere for both visitors and occupants. Overall, a lovely care home.
Reply from Meera Govindapillai, General Manager at Greenview Hall
Here at Gracewell of Woking, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared…read more
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Current Review Score: 9.8 (9.761)

Overview of Review Score

The Review Score of 9.8 (9.761) out of 10 for Greenview Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.761 for Greenview Hall is calculated as follows: ( (251 Excellents x 5) + (51 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 314 Ratings = 4.761
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Greenview Hall is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (1)

Meera

Meera Govindapillai

Job Title: Home Manager

As the Home Manager here, I am proud to lead a team of dedicated colleagues, recruited specifically for their passion, dedication, and experience, who support each other in delivering the very best care for older people. I have 20 years of experience in this sector, and I am always extremely excited to lead and support my team. 

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenview Hall to verify any information. View our terms and conditions. Greenview Hall has an Enhanced Service - more info.