Greenview Hall

12 Streets Heath, West End, Woking GU24 9QY
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9.8 64 Reviews
  • Greenview Hall, Woking
Based in Woking, Greenview Hall is located on the edge of the West End, overlooking a beautiful village green and within walking distance of the Tringham Village Hall. The skilled team offers high-quality residential, nursing and dementia care, as well as short-term respite care.

The luxurious, modern home provides premium facilities including spacious lounges, an in-house cinema room, café and hair and beauty salon. As well as a varied activity programme, which includes outings to local areas of interest, the home has beautifully landscaped gardens, offering a peaceful environment for residents.

Greenview Hall has excellent connections to the road and rail network, as well as Wi-Fi connectivity, meaning your loved one is never far away.

Greenview Hall is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates skill and commitment to delivering high quality, person-centered care to residents at the end of their life.
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Care Provided by Greenview Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1899
  • Self-Funded Residential Dementia Care: from £1994
  • Self-Funded Nursing Care: from £2164
  • Self-Funded Nursing Dementia Care: from £2259
  • RESPITE Self-Funded Residential Care: from £2279
  • RESPITE Self-Funded Residential Dementia Care: from £2393
  • RESPITE Self-Funded Nursing Care: from £2597
  • RESPITE Self-Funded Nursing Dementia Care: from £2711

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Greenview Hall to find out the exact price for your requirements.

Contact Greenview Hall to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Greenview Hall to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Meera Govindapillai (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Greenview Hall Reviews (64)

9.8

Greenview Hall has a Review Score of 9.8 (9.761) out of 10, based on 27 reviews in the last 2 years.
Over all time Greenview Hall has 64 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Greenview Hall
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Total of 64, showing 41-60
Review from S J (Daughter of Resident) published on 8 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It always feels really homely when I come to visit my mother. I feel so comfortable with her being here and being looked after. The staff are always welcoming and I know my mother is happy.
Thank you to you all. Today my mother had her hair beautifully done and her nails too.
Reply from Meera Govindapillai, General Manager at Greenview Hall
We are thrilled with your positive experience and are so glad your mother has settled in so well to Gracewell of Woking. We take great pride in delivering high-quality care and providing facilities to…read more
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Review from Denise W (Daughter of Resident) published on 31 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
If I was rating Gracewell’s like a hotel then it would have to be seven stars. Service, Care, Food and Cleanliness all rate highly. What I love is how much pride the staff takes in their work, how they treat all the residents with dignity and how nothing is too much trouble. The activities programme
is unbelievable. There is always something going on to keep everyone stimulated and engaged. Gracewell’s have been unbelievable during lockdown and have done everything to keep the residents safe. Since becoming a resident at Woking my father has been so happy. He doesn’t have anything to worry about other than what to eat and what activities he’s going to do. I would check myself in now. Keep doing everything you’re doing at Gracewell’s. The care home industry could learn so much from you.
Reply from Meera Govindapillai, General Manager at Greenview Hall
Our activities team here at Gracewell of Woking have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look…read more
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Review from Diane A (Wife of Resident) published on 8 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband got transferred to Gracewell of Woking from the hospital for respite stay which has been extended - very happy with the staff and activities. The care has been exceptional and I would recommend anyone to Gracewell that needed care.
Reply from Meera Govindapillai, General Manager at Greenview Hall
Our activities team here at Gracewell of Woking have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look…read more
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Review from Victoria W (Granddaughter of Resident) published on 9 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan lives at Gracewell of Woking- really anxious to move her in at first as she didn't want to leave her home. However, she has settled so well and its the best move we ever did. The staff are amazing and so caring. I could not ask for better. The activities are great that really keeps nan stimulated.
Very Happy.
Reply from Meera Govindapillai, General Manager at Greenview Hall
Gracewell of Woking appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth…read more
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Review from G W (Respite Resident) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed for 2 weeks respite care only. I found the whole experience a delight. Wonderful caring atmosphere, helpful and supportive staff. I needed a very limited diet and the kitchen did miracles with what they provided especially for me. I am so grateful to everyone for giving me back my mojo which
had deserted me after a hip replacement operation.
Thank you all, you lovely people.
Reply from Meera Govindapillai, General Manager at Greenview Hall
Thank you for taking the time to review Gracewell of Woking. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and…read more
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Review from Kim W (Daughter of Resident) published on 20 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum lives at Gracewell of Woking and I could not be happier. The carers know my mum so well and ensure that she has everything she needs on a daily basis. She has Dementia and the care team are trained to such a high standard. I can visit my mum and when I leave her I feel happy and relaxed knowing
that I am leaving her in safe hands. The activities/events are great and really get my mum stimulated. I am so pleased my mum has so much individual time spent with her as this has helped her confidence grow.
Reply from Meera Govindapillai, General Manager at Greenview Hall
Our activities team here at Gracewell of Woking have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look…read more
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Review from Eric H (Resident) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very well run facility - no complaints.
Reply from Meera Govindapillai, General Manager at Greenview Hall
Here at Gracewell of Woking we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared…read more
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Review from L P (Resident) published on 30 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Before I came into the home I was worried, but the first day it was wonderful. The staff was very friendly and always smiling and helpful. I think Gracwell is wonderful, better than that it is excellent.
Reply from Meera Govindapillai, General Manager at Greenview Hall
Here at Gracewell of Woking, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared…read more
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Review from J W (Daughter of Resident) published on 27 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for almost two years (October). She has Parkinson's and this is managed well. Any issues relating to anything is resolved quickly. Fairy good communication between staff and family. Excellent activities and encouragement to join in. Kind and caring staff.
Reply from Meera Govindapillai, General Manager at Greenview Hall
Our activities team here at Gracewell of Woking have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look…read more
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  • Care / Support
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Review from L P (Granddaughter of Resident) published on 24 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This has been a very difficult time for all family members. Gracewell of Woking has pulled out all the steps for myself and my family. We have had window visits with my Grandmother too. She is kept very well entertained by the lovely activity ladies. The care team are amazing and cater to her every
need, even though she can be difficult at times due to her needs. Just an incredible team.
Reply from Meera Govindapillai, General Manager at Greenview Hall
Thank you for your kind words. We believe we have a fantastic team here at Gracewell of Woking and your recognition of this is appreciated by every member of our team. By having a whole-home approach…read more
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Review from S M (Resident) published on 25 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole home in West End is very well run and the staff are excellent and caring to all residents. The food is excellent and it is a wide variety.
The rooms are big and with an ensuite bathroom, very generous size and always spotlessly clean. The nursing staff are excellent and on the ball and assist
the doctor once a week.
Overall, extremely excellent.
Reply from Meera Govindapillai, General Manager at Greenview Hall
Thank you for taking the time to share your experience of Gracewell of Woking.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
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Review from Emily W (Granddaughter of Resident) published on 28 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Gracewell of Woking has given me the peace of mind that I have my nan in the best place possible, she has got stronger and stronger since she moved into the home. The care team are fantastic, the food is great with a wide variety every day, the activities are stimulating and engaging and they have something
for everyone. The home is clean and just has a lovely feel throughout.
Reply from Marketing, Marketing at Greenview Hall
Thank you for taking the time to share your experience of Gracewell of Woking.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
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Review from J Y (Daughter of Resident) published on 10 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has had the most wonderful care at Gracewell. Sadly she passed away on 18th December, but her final days were treated with greatest respect, dignity and love from all those who tended her. As a family, we couldn't have wished for better. Her whole stay at Gracewell was excellent.
Reply from Marketing, Marketing at Greenview Hall
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Woking – particularly at such a difficult time.
Your…read more
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Review from Christine B (Daughter of Resident) published on 7 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise this nursing home enough. My father had very challenging behaviour and they stuck with him, giving nothing but kindness. When he was having end of life treatment they were patient and compassionate. The home was spotless and everyone from the cleaner to the manager was brilliant.
Reply from Marketing, Marketing at Greenview Hall
Thank you for taking the time to share your experience of Gracewell of Woking.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Steven W (Grandson of Resident) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan came in very poorly from the hospital, seeing her for the first time again after 6 weeks she looks amazing.
Reply from Marketing, Marketing at Greenview Hall
Thank you for taking the time to share your experience of Gracewell of Woking.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Fay B (Granddaughter of Resident) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff and facilities are fantastic.
Reply from Marketing, Marketing at Greenview Hall
Thank you for taking the time to share your experience of Gracewell of Woking.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
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  • Care / Support
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  • Treated with Dignity
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Review from Raymond L (Son of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were escorted by a member of staff who greeted us with a huge warm smile, she made us feel very comfortable. We were introduced to a number of staff and residents whom all seemed very happy and content. It was obvious there was a good bond and family feeling at Gracewell of Woking. I have never seen
my mum smile so much. The staff member who greeted us knew everyone by name which I thought was lovely.
Gracewell of Woking is immaculate, my mum's bedroom is fantastic with a lovely patio. This place is more akin to a 5-star hotel and I'm positive my mum will be very happy here.
Reply from Marketing, Marketing at Greenview Hall
Thank you for taking the time to share your experience of Gracewell of Woking.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from C M (Wife of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Gracewell of Woking is providing a safe and caring service for my husband who has complex health issues. I cannot fault them. I am so happy I chose this nursing home over the others I checked out.
Reply from Marketing, Marketing at Greenview Hall
Thank you for taking the time to share your experience of Gracewell of Woking.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from Keith N (Resident) published on 22 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent in all ways.
Reply from Marketing, Marketing at Greenview Hall
Thank you for taking the time to share your experience of Gracewell of Woking.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from Sarah C (Daughter of Resident) published on 30 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our elderly father moved into Gracewell of Woking 6 weeks ago and from the moment we walked in, felt totally at home. The care he has is second to none, all the staff (Reception, Admin, Carers, Nurses, Activities and Catering) are excellent and can't do enough for him or us. The food is delicious
and appetizing, the rooms are beautifully decorated to 5* quality and we couldn't ask for anything more. The whole visiting experience for us as his children is a brilliant one and it's a joy to visit him. In his own words (and compliments from him are not dealt out readily!) are that he "couldn't be in a better place, and is very lucky to be able to live in such a wonderful place and he is very happy and the staff are so helpful and look after him very well". We are so happy that he is settled and happy and cannot recommend this care home enough. Thank you from all of us for looking after him and making his life a so much happier one and for also making his family so welcome.
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Current Review Score: 9.8 (9.761)

Overview of Review Score

The Review Score of 9.8 (9.761) out of 10 for Greenview Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.761 for Greenview Hall is calculated as follows: ( (251 Excellents x 5) + (51 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 314 Ratings = 4.761
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Greenview Hall is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (1)

Meera

Meera Govindapillai

Job Title: Home Manager

As the Home Manager here, I am proud to lead a team of dedicated colleagues, recruited specifically for their passion, dedication, and experience, who support each other in delivering the very best care for older people. I have 20 years of experience in this sector, and I am always extremely excited to lead and support my team. 

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenview Hall to verify any information. View our terms and conditions. Greenview Hall has an Enhanced Service - more info.