Greenview Hall

12 Streets Heath, West End, Woking GU24 9QY
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9.8 66 Reviews
  • Greenview Hall, Woking
Based in Woking, Greenview Hall is located on the edge of the West End, overlooking a beautiful village green and within walking distance of the Tringham Village Hall. The skilled team offers high-quality residential, nursing and dementia care, as well as short-term respite care.

The luxurious, modern home provides premium facilities including spacious lounges, an in-house cinema room, café and hair and beauty salon. As well as a varied activity programme, which includes outings to local areas of interest, the home has beautifully landscaped gardens, offering a peaceful environment for residents.

Greenview Hall has excellent connections to the road and rail network, as well as Wi-Fi connectivity, meaning your loved one is never far away.

Greenview Hall is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates skill and commitment to delivering high quality, person-centered care to residents at the end of their life.
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Care Provided by Greenview Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1899
  • Self-Funded Residential Dementia Care: from £1994
  • Self-Funded Nursing Care: from £2164
  • Self-Funded Nursing Dementia Care: from £2259
  • RESPITE Self-Funded Residential Care: from £2279
  • RESPITE Self-Funded Residential Dementia Care: from £2393
  • RESPITE Self-Funded Nursing Care: from £2597
  • RESPITE Self-Funded Nursing Dementia Care: from £2711

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Greenview Hall to find out the exact price for your requirements.

Contact Greenview Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Greenview Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Meera Govindapillai (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Greenview Hall Reviews (66)

9.8

Greenview Hall has a Review Score of 9.8 (9.773) out of 10, based on 28 reviews in the last 2 years.
Over all time Greenview Hall has 66 reviews.

Overall Experience
  • 57
  • 9
  • 0
  • 0
  • 0
Date Published
  • 66
  • 13
  • 20
  • 28
  • 38
Reviewer Connection to Greenview Hall
  • 26
  • 8
  • 7
  • 7
  • 6
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 66, showing 61-66
Review from Keith N (Resident) published on 22 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent in all ways.
Reply from Marketing, Marketing at Greenview HallThank you for taking the time to share your experience of Gracewell of Woking.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Gracewell of Woking Team
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  • Treated with Dignity
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  • Value for Money
Review from Sarah C (Daughter of Resident) published on 30 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our elderly father moved into Gracewell of Woking 6 weeks ago and from the moment we walked in, felt totally at home. The care he has is second to none, all the staff (Reception, Admin, Carers, Nurses, Activities and Catering) are excellent and can't do enough for him or us. The food is delicious
and appetizing, the rooms are beautifully decorated to 5* quality and we couldn't ask for anything more. The whole visiting experience for us as his children is a brilliant one and it's a joy to visit him. In his own words (and compliments from him are not dealt out readily!) are that he "couldn't be in a better place, and is very lucky to be able to live in such a wonderful place and he is very happy and the staff are so helpful and look after him very well". We are so happy that he is settled and happy and cannot recommend this care home enough. Thank you from all of us for looking after him and making his life a so much happier one and for also making his family so welcome.
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Review from Andrew S (Relative of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent experience from first meeting to show us the available accommodation, to moving my partner's Aunt into Gracewell. Professional, with courtesy and kindness shown throughout the move. Excellent standard of care and attention.
Reply from Marketing, Marketing at Greenview HallThank you for taking the time to share your experience of Gracewell of Woking.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their family's lives.
The Gracewell of Woking Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John S (Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is absolutely perfect and all the Carers are so kind to us.
Reply from Sophie Evans, Digital Marketing Executive at Greenview HallThank you for taking the time to share your experience of Gracewell of Woking.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their family's lives.
The Gracewell of Woking Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L N (Resident) assisted by family/friend published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you all for making me and my family feel very welcome. Warm, kind staff who catered for all my needs with the utmost respect and dignity. Food, staff and environment were of the highest standard.


Keep up the good work and I very much look forward to coming back one day.


Home from home.

Reply from Marketing, Marketing at Greenview HallThank you for taking the time to review Gracewell of Woking.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and are looking forward to welcoming you and your family back in the future.
The Gracewell of Woking Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S H (Daughter of Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has only been at Gracewell for two weeks but so far we are very impressed with everything. The surroundings and decor have been thoughtfully done and are lovely but the most important thing is the excellent level of care from all the staff who are very cheerful, efficient and caring. We looked
for a long time to find somewhere we felt happy to take my mother to and Gracewell gave us that confidence.
Reply from Marketing, Marketing at Greenview HallThank you for taking the time to share your experience of Gracewell of Woking.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Woking Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.773)

Overview of Review Score

The Review Score of 9.8 (9.773) out of 10 for Greenview Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.773 for Greenview Hall is calculated as follows: ( (263 Excellents x 5) + (52 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 326 Ratings = 4.773
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Greenview Hall is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (105)

Meet the Team (1)

Meera

Meera Govindapillai

Job Title: Home Manager

As the Home Manager here, I am proud to lead a team of dedicated colleagues, recruited specifically for their passion, dedication, and experience, who support each other in delivering the very best care for older people. I have 20 years of experience in this sector, and I am always extremely excited to lead and support my team. 

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