Lauder Lodge

2 Wakefield Avenue, Edinburgh EH7 6TL

Located close to Portobello’s Promenade and only minutes from the heart of Edinburgh, Lauder Lodge offers the best of all worlds. Residents who are able can get out and about, yet the home has plenty to offer without setting a foot outside, including a cinema, café and hair salon.

Lauder Lodge is all about choice and personalisation. Everything is tailored to your loved one’s individual needs, from the care they receive, to the group and one-to-one activities planned by the lifestyle team, and the food served up by the chef-led catering team.

The dedicated care and nursing teams can meet the most complex of needs; they provide residential and short-term respite care to specialist dementia care and end of life care. They are also ably supported by community healthcare professionals who visit on a regular basis, from GPs to audilogists, physios to podiatrists.

Group: Care UK Nursing & Residential Care Services

Person in charge: Michelle Reid (Home Manager)

Local Authority / Social Services: Edinburgh City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Day Care • Respite Care • Bar/Cafe on premises

Latest Care Inspectorate* Report on Lauder Lodge: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 9.6 (maximum of 10) for Lauder Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Lauder Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.879 for Lauder Lodge is calculated as follows: ( (95 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 107 Ratings = 4.879

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Lauder Lodge is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 9 Reviews ÷ 12 Target = 0.750

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Lauder Lodge has a Review Score of 9.6 (9.629) from 9 Reviews


Average Ratings

  • Excellent
    8
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lauder Lodge?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lauder Lodge

  • Daughter of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Guardian of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

Happy with care given to my Mum. Have peace of mind that she is in the best place for her condition.

How likely would you be to recommend Lauder Lodge? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

My mother has only spent one month in Lauder Lodge, following a short stay in hospital. So far, I have been delighted with the whole experience at Lauder Lodge.

The facilities are wonderful in terms of the activity rooms, standard of the bedrooms and outside areas - gardens and balconies. It is also much appreciated that a cafe is available as it provides a separate space to take Mum to on some visits.

My experience of all staff - management, care and domestic staff - has been entirely positive. They are warm, caring individuals who always show an interest in the residents' welfare, but also show a genuine interest in visitors queries.

I am very impressed with the range of activities on offer to residents, particularly as my Mum has dementia and these events help to keep her stimulated.

Thank you to everyone in a special team of people working at Lauder Lodge.

How likely would you be to recommend Lauder Lodge? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My friend went into this new home the week it opened. She was very happy with everyone and the attention she received. I can say nothing negative about staff and the care she received. Everyone has been so kind and I have been very impressed by the care. I would have no hesitation in recommending it, as I have already done so!

How likely would you be to recommend Lauder Lodge? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Everything runs very well. Always treated very well. No faults, very happy.

How likely would you be to recommend Lauder Lodge? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

The nursing staff are extremely caring and attentive, admin staff also. The activities provided are relevant to the resident's needs. The rooms are extremely well appointed and the views over the Forth are beautiful, on a nice day!
I think the cafe provision is excellent, allowing visitors to meet with residents out of their rooms and also providing space for visitors to reflect whilst remaining nearby if needed during a period of their relative's decline.

How likely would you be to recommend Lauder Lodge? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

We have been very happy with the level of care given to my mother-in-law. All of her needs are very well attended to.

How likely would you be to recommend Lauder Lodge? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

I cannot recommend Lauder Lodge in Edinburgh highly enough.
My dad moved in about 8 weeks ago and the environment, care, food, facilities and activities are superb. The home is beautifully decorated and laid out with a homely feeling. All the staff are professional, helpful, caring and genuinely seem to enjoy working there. Nothing is too much trouble and dad has settled in quickly.
The activities on offer are superb and he is learning new skills as well as keeping up old ones. The management, staff and organisation seem to have a forward thinking and proactive approach to caring for the elderly. This brings peace of mind to family and friends.
Well done Lauder Lodge and your hard work is appreciated!

How likely would you be to recommend Lauder Lodge? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Lauder Lodge is a beautiful new care home which my mum moved into when it opened in early December 2017. The rooms and facilities are of an excellent standard with wonderful friendly caring staff making the move for mum easy and welcoming.

Great food too!

How likely would you be to recommend Lauder Lodge? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

After much deliberation and careful thought, my friend decided to take the decision to move to Lauder Lodge. Best decision ever made and this has truly transformed her life.
This has got to be the future of care homes - everything is so different! The best words I could use to describe this way of living is the feeling of being in the most caring village possible. If you are in sociable mood, there is always a friendly face just waiting to be with you, share interests with, and accompany you to the wide variety of entertainment provided, or if you are in a quieter mood you can retreat to one of the many lounges, craft rooms, private cinema, reading rooms, dining rooms, cafe, outside seating areas or of course your own private quarters where you can relax and put your feet up. Your guests can join you whenever you want, friendly faces everywhere, just ready to help with anything, as nothing is too much trouble at all! Sincere thanks to all staff for giving my lovely friend her life back.

How likely would you be to recommend Lauder Lodge? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Submit a Review for Lauder Lodge

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Bed Vacancies

posted 22 May 2018

Please call us on 0131 516 9822 for current bed vacancies

Awards / Recognitions

December 2017

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Lauder Lodge