Lauder Lodge

2 Wakefield Avenue, Edinburgh EH7 6TL
Review Us
9.7 70 Reviews
  • Lauder Lodge, Edinburgh
Located close to Portobello’s promenade and minutes from the heart of Edinburgh, Lauder Lodge care home offers experienced and compassionate nursing, residential and dementia care. The dedicated care and nursing teams can meet the most complex of needs.

The home has luxury facilities for residents to enjoy every day, including a cinema room, bar, hair and beauty salon, a contemporary café with a terrace and stunning views of Arthur's Seat.

Life at Lauder Lodge is all about choice and personalisation. Everything is tailored to your loved one’s individual needs, from the care they receive, to the group and one-to-one activities planned by the lifestyle team, and the food served up by the chef-led catering team.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

Lauder Lodge is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1937
  • Self-Funded Residential Dementia Care: from £2027
  • Self-Funded Nursing Care: from £2260
  • Self-Funded Nursing Dementia Care: from £2350

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• A dedicated key worker for each resident
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Lauder Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Annes Riaz (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Parking

  • Parking on-site

Lauder Lodge Reviews (70)

Total of 70, showing 21-40
9.7

Lauder Lodge has a Review Score of 9.7 (9.705) out of 10, based on 26 reviews in the last 2 years. Over all time Lauder Lodge has 70 reviews.

Overall Experience

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Date Published

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Review from Jackie M (Daughter of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has resided in Lauder Lodge for some time now and is exceptionally well looked after. She loves her meals and lovely cakes too and there are activities she can take part in if she feels up to it. The staff are always very observant if mum is not feeling the best and the appropriate treatment
is sought straight away.

Reply from Caprice Geisha, Reviews Team at Lauder Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Lauder Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from S H (Daughter of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I reached out to enquire about the possibility of a place communication was excellent. Lauder Lodge is a happy place to be, rooms are comfortable and clean and it feels like home not a hospital. From the assessment process to admission Mum was treated with respect, and focus was on her
care and making her feel at home. All staff are lovely and really care about her. It's a lovely place to visit, feels just like popping around to her home. The facilities are excellent, the cafe, meals, hairdressing and activities, allow residents to have a full experience within the home. Nothing is a problem and regular check-ins make sure the resident continues to have appropriate care, both physically and mentally. Having to move a loved one somewhere when they need more care is emotionally and mentally difficult, Lauder has it down to a fine art, navigating the whole process with empathy and care, can't rate the team highly enough.

Reply from Caprice Geisha, Reviews Team at Lauder Lodge

Hi, thank you very much for taking the time to leave us feedback about your experience. At Lauder Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from L D (Granddaughter of Resident) published on 10 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial first contact enquiring about Lauder Lodge, to the first show round to the assessment then finally getting my gran moved in has been beyond my expectations. It was a super difficult time and all the staff have gone above and beyond to help reassure me and keep me involved on all things
relevant to my gran. My one stand-out moment was when I was very upset the first full day as my gran had been unsettled understandably on the first night and a member of staff called me later on during her second night to reassure me she had settled in her room and was happy, to me that meant the world that she thought of me and took the time to update me. Can't thank the team enough for the last 4 weeks. We look forward to this new chapter of our family and to making happy memories at Lauder Lodge.

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Review from Stuart P (Son of Resident) published on 27 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I looked at a few homes for my mum across Glasgow and Edinburgh - not easy. My mum had previously stayed in some mediocre care homes - emergency respite - so I knew what I didn’t want for my mum.
The day I came to visit Lauder House it blew me away. No other care home I came across felt like a pleasant
place to be, a home from home with a busy buzz about it all. Just Lovely. The manager is really down-to-earth, honest, and supportive and helped me through what is a difficult time. The staff are absolutely lovely, they really care and nothing is ever a problem - they are brilliant! My mum is settling in well and they are always looking out for her.
It’s a lovely place to visit, a lovely place to bring the grandchildren (the cafe - all the baking!) and it's a home from home for all.
Thank you for looking after my mum!

Reply from Martha Piper, Reviews Team at Lauder Lodge

Thank you very much for taking the time to leave us feedback about your experience.
At Lauder Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team

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Review from K Y (Sister of Resident) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The minute I entered Lauder Lodge I knew it was the right place for my relative. The staff were welcoming, friendly and very helpful. All the carers, activities staff, cleaners and catering staff have been so friendly. My relative has been very well cared for during her stay and I have no hesitation
in recommending Lauder Lodge for those seeking a safe home for their relative.

Reply from Richard Annan, Reviews Team at Lauder Lodge

Thank you very much for taking the time to leave us feedback about your experience.
At Lauder Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from J J (Daughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had to choose a care home for Mum, I couldn’t have found a better place for her to be. The staff are amazing, seeing to her every need and treat her and other residents like family. She has a lovely bedroom and ensuite which are kept very clean, the dining rooms and lounges are cosy just like
home. The activities staff keep her busy with lots of interesting things to make her day pass and there are lovely outings by minibus for her to enjoy. The meals are cooked to a very high standard with lots of choice. The staff keep me informed of any health issues, and chat to us every time we visit about how Mum is doing. There is a lovely lounge where visitors can enjoy freshly baked cakes and coffee when visiting relatives. Also a well-kept garden for residents and families.

Reply from Reviews Team at Lauder Lodge

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Lauder Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team

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Review from P B (Cousin of Resident) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lauder Lodge provides a warm and caring environment which made the transition from home to residential care easy for my relative in spite of the then Covid restrictions. The staff are kind, thoughtful and friendly and the atmosphere in the home is relaxed and unhurried. Everyone seems to know all the
residents and their regular visitors. The facilities are excellent and well maintained and the coffee shop provides a degree of independence for residents and visitors which is enjoyed by us all.

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Review from William C (Grandson of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, attentive staff made the move to Edinburgh very easy for my gran. Nice facilities and great views over Edinburgh and the Forth, this makes it very nice for my gran so she can see what’s going on in the world.

Reply from Richard Annan, Reviews Team at Lauder Lodge

Thank you very much for taking the time to leave us feedback about your experience.
At Lauder Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from C R (Son of Resident) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lauder Lodge was our preferred choice after looking at a number of care homes. The facilities and warm welcome really stood out. Unfortunately, there were no spaces when Dad came out of hospital and we went with our second choice. Lauder Lodge’s team did a great job of keeping in touch with us and,
when a space came up after a few months, we made the move from our second choice care home.
Lauder Lodge is a huge improvement over the other care home. The staff are great, there are more of them and the facilities are a big step up.

Reply from Martha Piper, Reviews Team at Lauder Lodge

Hi C R, thank you very much for taking the time to leave us feedback about your experience.
At Lauder Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.

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Review from Linda E (Daughter of Resident) published on 26 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After being very unwilling to go to live in a care home I am pleased to say that thanks to the care and compassion of the staff at Lauder Lodge my father is now happily settled and enjoying his new home.He enjoys taking part in the activities and is putting on some much needed weight due to the excellent
meals. Dads room is spacious and well furnished and is spotlessly clean as is all the home. Staff keep me well informed on how dad is via emails and phone calls between visits. His care is under constant revue as his dementia progresses and I can relax now knowing that he is getting the 24 hour care that he needs.

Reply from Holly Cole, Reviews Team at Lauder Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Lauder Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


Many thanks the Care UK team

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Review from E W (Daughter of Resident) published on 26 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sisters and I absolutely delighted with the care our mum has received since moving into Lauder Lodge. The staff on the Holyrood floor are very friendly and happy to answer any questions that we may have concerning mum’s wellbeing.
Mum does not have a big appetite but enjoys the variety of food which
is provided. It’s great that mum is able to take her visitors to the cafe for a chat and some delicious home-baking.


It’s lovely taking a walk around the garden which has plenty of seating to relax and enjoy the fresh air.


We would not hesitate to recommend Lauder Lodge for your loved one.

Reply from Holly Cole, Reviews Team at Lauder Lodge

Thank you very much for taking the time to leave us feedback about your experience.


Many thanks the Care UK team

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Review from F S (Wife of Resident) published on 25 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has recently moved into Lauder Lodge. Following an initial enquiry, I was shown the Home's facilities. This was very positive and the staff were all very friendly. The premises are well maintained, modern, bright and spacious. Some lovely touches like "front doors" for each room provide a
personal touch. The Customer Relations Manager was so helpful and was very quick to reply to the many questions I had.
The Home has really lovely grounds/garden with raised beds for the residents to be involved. This is important to my partner who has had a lifelong interest in the natural world and it's a place of calm. The two ducks in the garden are also a bonus for him.
The actual move and settling-in period has gone really well. There have been one or two minor teething problems but quickly resolved by the nursing team. Kindness does seem to be the watchword, and although home is never quite the same as your own home, it has nevertheless been a very positive experience.

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Review from Wendy R (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum recently moved into Lauder Lodge and my sisters and I are confident that she is receiving the care and support she needs. Staff are very friendly and always on hand to answer questions or help Mum with something. The home is always fresh and clean, it actually has more of a hotel feel to it
than a care home. There are various sitting rooms and a lovely café which we can sit in with Mum as well as the garden which is currently full of lovely bright flowers. There is always something for Mum to join in with if she wants to; from watching a film in the cinema room to a wheelchair walk along the sea front and she enjoyed her recent trip to the salon (at the end of the corridor!) for a fresh cut. My sisters and I feel well informed, receiving emails of upcoming activities Mum can attend and dates for review meetings.

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Review from S M (Daughter of Resident) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are delighted with the care my mum has received since moving into Lauder Lodge. All the staff are so informative, friendly and helpful and my mum looks forward to seeing them - they pop in and out all the time if passing her room or the sitting rooms etc. They are also keen to know all
the family.
Everyone is very encouraging to make sure that my mum attends activities and she has returned to many hobbies that she lost during Covid i.e knitting, indoor bowls and reading.
The customer relations manager was so informative and helpful with this big move from the very beginning when I wanted to get prepared in case my mum eventually needed to move from her own house. I had no knowledge of what to do next but he gave me many hints and tips and it felt like a much easier task. Nothing was too much trouble.
Lauder Lodge is highly thought of in the local community and my mum is looking the best and happiest for many years.

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Review from Lucy R (Resident) assisted by family/friend published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the care I have received while living in Lauder Lodge.
Everyone is very friendly and caring.

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Review from C M (Nephew of Resident) published on 16 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Further to our uncle suffering from dementia, we were able to secure a lovely room for him at Lauder Lodge. From the very start, the team made things a lot easier for us as a family to move forward with our uncle's needs and care. He is making good progress and is settling in well. He raves about the
great quality of the meals and joins in some of the activities on offer. We feel that he is now safe and in an excellent care home for his future wellbeing. Thank you.

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Review from Susan R (Daughter of Resident) published on 12 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first contact with Lauder Lodge, it was apparent that the staff really cared about the residents well being. Everyone made mum feel very welcome. Her moving into the home and her settling in period has been challenging for her, but the staff have helped enormously with this transition period
and we no longer have to worry about her care needs. She is encouraged to take part in all the activities that are available and I am sure this helps keep her occupied and active. Covid restrictions have made life very difficult for everyone, but Lauder Lodge staff have kept us up to date with everything that is happening and we have managed to keep in touch with mum through Zoom calls. I know mum is safe and that means so much to us as a family.

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Review from Robin M (Power of Attorney of Resident) published on 12 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife's uncle moved into Lauder Lodge from another care home in mid October and we are extremely pleased with the standard of care he is receiving, as is the rest of the family and friends.


From the outset we found all the staff to be open and communicative as well as friendly. The home itself

is in excellent condition and rooms are decorated to a high standard. The facilities available to residents are excellent and a real step up in quality from the previous home.


It is perhaps worth mentioning in these days of COVID is that as long as you have a negative LFT and your temperature is normal, (it's automatically checked when you enter the front door) you do not need to book a visit and you are not limited to an hour.

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Review from Judith C (Daughter of Resident) published on 25 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to live at Lauder Lodge in December 2019, after a series of events (related to Alzheimer's) led us to conclude that she needed the extra support of 24-hour care. At Lauder Lodge Mum was always cared for with dignity, respect and compassion. She was encouraged to participate in appropriate
activities for her enjoyment. Although the Covid-19 lockdown brought the most difficult of circumstances, I was always reassured, from phone updates, that Mum was receiving the best possible care. Then when the home was able to open up I could once again see the skill with which Mum's needs were assessed, and re-assessed as time went on. The staff and managers are friendly and approachable and showed real care for my Mum and also to our family.

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Review from Christine M (Great-Niece of Resident) published on 7 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently had to make the decision to move my great aunt into a residential care home. This is never an easy decision however Lauder Lodge was highly recommended and known to me, it was my preferred choice, so I was lucky in so much as I did not need to go to numerous homes and carry out visit's during
these difficult Covid 19 times. I found that after I made initial contact the procedure was straight forward and Lauder Lodge were happy to help throughout this journey. I was even more delighted, following the assessment, that a room was available.


The move and settling in period, which is still ongoing, is not easy but the staff are so kind and caring and its such a reassurance knowing that your loved one is in safe hands.


Lauder Lodge focus so much on the care and well being of their residents which is what the family want as they approach this stage in their lives.

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Current Review Score: 9.7 (9.705)

Overview of Review Score

The Review Score of 9.7 (9.705) out of 10 for Lauder Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.705 for Lauder Lodge is calculated as follows: ( (233 Excellents x 5) + (48 Goods x 4) + (12 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 298 Ratings = 4.705

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lauder Lodge is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 11 Sep 2024

How well do we support people's wellbeing? Excellent

(6)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (102)

Meet the Team (1)

Anees

Anees Riaz

Job Title: Home Manager

I’m a qualified nurse and have worked in a children’s clinic as well as in older people’s care. Joining Lauder Lodge has been very exciting for me: commissioning a new home is a challenge, and the whole team has worked closely together to create a wonderful home from home. 


I’ve enjoyed getting to know the team in the process, identifying their strengths and using them to everyone’s advantage. I’m enjoying watching the team grow while providing exceptional service and tailored care for every resident. 


I’m infamous for my sweet tooth, so I particularly enjoy afternoon tea time, when I can spend time with the residents, sharing stories and memories over a cup of tea and, of course, freshly baked goodies! 


Outside of work, shopping is a guilty pleasure of mine, followed by coffee dates with friends – usually just an excuse to get the biggest cake on display!

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