Lauder Lodge

I recently had to make the decision to move my great aunt into a residential care home. This is never an easy decision however Lauder Lodge was highly recommended and known to me, it was my preferred choice, so I was lucky in so much as I did not need to go to numerous homes and carry out visit's during these difficult Covid 19 times. I found that after I made initial contact the procedure was straight forward and Lauder Lodge were happy to help throughout this journey. I was even more delighted, following the assessment, that a room was available.

The move and settling in period, which is still ongoing, is not easy but the staff are so kind and caring and its such a reassurance knowing that your loved one is in safe hands.

Lauder Lodge focus so much on the care and well being of their residents which is what the family want as they approach this stage in their lives.

I have said goodbye to the Lauder Lodge family. I thanked those who welcomed my precious friend before lockdown, who checked his needs and preferences and answered my questions. I thanked those who picked him up when he fell and responded with compassion when his language and actions were far from respectful. There were those who kept me informed during lockdown and welcomed me back warmly as I walked through the door again. There were those who took time to read the books he had written, so they could understand the person he had been before MS took hold of body and mind. There were others who baked a wonderful birthday cake and scrubbed his room when he was “resident of the day”. There were nurses, who knew just how to make him comfortable and how to ease his final days and hours, who spoke softly and respectfully to him as he slipped away. He would have wanted to salute you. To those who looked after me in his final hours, I thank you all for being part of this wonderful family.

It was a difficult decision to take my mother into care Lauder Lodge, staff were wonderful explaining everything to us reassuring us at every step. Without their help with legislation explanations, we would have floundered. I’m glad Mum was offered a place here, as she is thriving, the dementia care is excellent, and we couldn’t have asked for any more.

I wish to thank all staff in Lauder Lodge for the care and kindness my friend received during her short term stay there. As a result of 'Lockdown,' my friend was feeling very miserable and lonely. The management of Lauder Lodge very kindly accepted her as a short term resident giving her the care and friendship she required in these dark times. She was very well looked after during her stay. Her meals, she said, were the highlight of her day - the lovely freshly baked treats throughout the day were the icing on the cake. Thank you so much.

My wife, who suffers from dementia, was admitted to Lauder Lodge in April, just three months before our Golden Wedding - and the resulting separation could have been unbearable were it not for the care and kindness shown by the management and the entire staff. Covid restrictions have made visiting difficult, but Lauder Lodge react as quickly as possible to National guidelines and facilitate visits whenever possible. They even surprised me with an additional indoor visit on my own birthday - and my wife, with the assistance of the talented staff, had made a beautiful birthday card. When a visit needed to be cancelled due to illness, management quickly scheduled another one! Roll on the time when things return to "normal" for us all, and I can get that long-awaited Golden Wedding cuddle. In the meantime, keep up the good work all you star-carers at Lauder Lodge. Your efforts are very very much appreciated.

If you are ever unsure and have to make the difficult decision, then contact Lauder Lodge - they gave us peace of mind.

Can highly recommend Lauder Lodge.

I would recommend Lauder Lodge to anyone looking for the best of care for their loved ones.

I would be happy to live here.

Mum has spent one month at Lauder Lodge on the nursing wing. Having visited mum most days over that period I have found the general atmosphere of this home to be positive, relaxed and welcoming. In particular, I have witnessed really supportive friendly and approachable staff who seem to have a genuine interest in the care of my mum and other residents. This was particularly evident in the professionalism and sympathetic response to mums initial anxieties to a new environment her home to a home closer to her family has been made easier by their positive experiences at Lauder Lodge.

When our mum moved in last year, we were a family in despair. Having lost our dad aged 92 years only 3 months previously, our mum, aged 91, saw little prospect of life without dad. Having been married for 59 years, they were a team and inseparable. Neither wanted to move into a care home and it was with such heavy hearts that we found ourselves unable to see any other option. Terminally ill, bereaved and unable to cope at home, mum moved into Lauder Lodge. We didn’t really expect her to live beyond a few weeks but thanks to the gentle, kind, patient and caring staff, who took time to get to know mum, together they established a relationship and provided a bespoke package of care for mum. We are incredibly grateful and couldn’t have asked for a more dignified and compassionate group of staff. Yes, it comes at a cost but, as a family, the peace of mind we gained in knowing mum was safe, cared for and supported both physically and emotionally, was the investment of a lifetime.

Always very organised, spotlessly clean and staff excellent. Great attention to detail and always on top of the client's wellbeing.

The staff are friendly, approachable and very professional when carrying out their duties They treat the residents are individuals and with dignity.

My mother has been at Lauder Lodge since August 2018. She settled in very quickly and is enjoying her new home. It's just the right size and is light and bright with individual colour schemes in the rooms and pleasant public areas. All the staff are friendly, helpful and cheerful. Mum very much appreciates going out every morning with a member of staff to buy her paper. She loves the cinema, the activities and the activities staff! The catering is excellent and she loves the baking. Recently she was amazed at the beautifully decorated Christmas breakfast table.

Her accommodation is lovely, visitors are welcome to join in with activities and there is a coffee shop which serves lovely cakes and scones to the visitors also. Visitors are also welcome to join residents for meals too. I live overseas and knowing that she is so well looked after is a massive relief and assurance. Thank you all the staff of Lauder Lodge - especially the care staff who are also excellent with the Dementia patients.

The cleanliness is top class.

Our relative has been in Lauder Lodge about five months and appears very well and happy. The new accommodation and general care given by the staff is excellent and all we had hoped for in a care home. As relatives and guardians, it is very reassuring for us that our loved one is so well looked after. Many thanks to all.

Great attention to detail. A genuine care for everyone, treating everyone as an individual.

My Mum moved into Lauder Lodge in early June 2018. I am pleased to say that I could not be happier with Lauder Lodge. The relief is enormous - I was so worried but I am now sure that I could not have found anywhere better, and my Mum will be so much happier there than she was at home.

The bedrooms and other facilities are excellent. Mum's room is lovely. All the staff are responsive, caring, attentive and kind.

We really appreciate the in-house Botanic Garden Cafe which is a great place to take Mum for a cup of tea/coffee and a lovely cake.

Two additional points. First, Lauder Lodge has super, big balconies with views over the sea and up to Arthur's Seat. This really adds to the experience for both residents and visitors. I visited several care homes in Edinburgh, before selecting Lauder Lodge, which felt rather enclosed and isolated in comparison. Also, Lauder Lodge is not hidden away. Its location means that it feels very much part of the surrounding community.

The menus offer a choice at both lunch and dinner and look good.