Beechwood Grove

Any time I have come down from Scotland to visit my Aunt the home is very welcoming is always spotlessly clean. The staff are all very helpful and very pleasant. The rooms are first class and I know my auntie is very well taken care of, my mind is at rest.

I am not an easy person to manage with many interrelated complicated medical conditions also a full-time electric wheelchair user. This home has been second to none that I have been in and I love the feel of it and the Staff supportiveness. Nothing has been too much trouble for them. The manager and Deputy are very approachable and keen to rectify any issues, not there have been any worth mentioning. The chef is brilliant and loved the fact they made a point of making me some gluten-free cakes. The welcome was wonderful with fresh flowers in the room and a little welcome pack. I am probably the youngest there at 66 but they have made me feel very welcome and would be most happy to stay here permanently or at their sister complex in Hastings. I have to be honest, I do not get involved with any activities apart from the smashing murder evening which was great fun and something that gets everyone laughing and talking with each other.

I recently had a short stay after a fall and found the care and kindness exceptionally high. I was most impressed with all the staff, organisation and arrangements. I cannot rate this home more highly.

The care staff, receptionists and management are always helpful and friendly. Any minor issues are dealt with promptly. Always plenty of entertainment and things to do, and kept informed with the weekly program of events.

My father was taken into nursing care at Beechwood Grove with multiple illnesses which were complex and serious. After just two weeks there was a stark improvement which can only be down to the persistent and excellent care given by the staff. He has now moved to another room and another level where he continues to receive care and support for his illnesses, mobility and dementia. Although his serious medical problems persist I am confident that the staff at the home do their very best to help him and the family in both coping and enjoying a quality of life which was seemingly beyond him before. I have nothing but praise for the staff from the reception through to the nursing care, event planning, cleaning, catering and caring. Altogether a professional and dedicated team. Thank you.

She would definitely stay again.

I was in Beechwood Grove for respite care. It was a difficult time for the staff as there were Covid problems. My core staff who looked after me were first class, kind and caring. My room was clean and comfortable.

All the staff from management to all care staff, cooks and cleaners, were also kind and caring towards my mother. Nothing was too much trouble. They are all a credit to the caring profession.

Confident that my mother is well cared for and any issues with her health are quickly communicated to us.

She loves the food and the choice is excellent. The range of activities is fantastic I just wish mum could take advantage of more of them.

I spoke to the manager after an incident that happened today and he explained everything very clearly and was very eager to resolve the situation to everyone’s satisfaction. I am kept informed on any incidents that happen e.g falls etc.

I was very impressed with the care that was given to my very old neighbour it was sad to see her in the last days of her life but I am sure she was cared for in the hands of the staff that I saw thank you very much

Had a meeting with managers and carers regarding the future care for my mum. Everything was explained to me clearly and they were very respectful to my mum when explaining to her what was going to happen.

During the short time, my mum was at Beechwood Grove the manager and his staff were always very welcoming and helpful. Through the difficult time of the pandemic, they did their utmost to keep everyone safe and we thank them for everything they did for us and our mum.

Very attentive staff. Couldn't fault them.

My mother has been a resident at Beechwood Grove for 2 years. They have always been very welcoming and acted in her best interests. Throughout lockdown when I was unable to visit her, it was a comfort to know that she was safe and well cared for and I didn't need to worry about her wellbeing.

Mum settled well from the time she arrived in April 2019. She has been well cared for, due to the dedication of the team. The teams have dealt with the unforeseen challenges of 2020 with dedication to their residents, still offering professional support to the families when needed. I take this opportunity to thank everybody at Beechwood Grove and look forward to when we can all get together.

It is difficult to complete the options below as we haven't been able to actually see the facilities so will put satisfactory for those we feel we cannot answer at this time. We cannot send without an answer!

I could not have made a better choice and fully recommend Beechwood Grove to anyone looking for the same.

I can not recommend Beechwood Grove enough they have been fantastic with my mother-in-law, and in the last few months with Coronavirus around I know she has been looked after 100%, I thank you all so much.