Beechwood Grove

44-48 East Dean Road, Eastbourne BN20 8EH
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Top 20 carehome certificate
9.9 92 Reviews
  • Beechwood Grove, Eastbourne
Beechwood Grove is a purpose-built care home offering the highest quality residential, nursing, dementia and respite care in a five-star setting.

Beechwood Grove has 60 individual en-suite rooms and state-of-the-art facilities, including a cinema room, hair and beauty salon, multiple day lounges and a bistro. Residents can enjoy beautiful panoramic views from the stunning landscaped gardens and terrace areas.

Beechwood Grove offers bespoke care plans and a varied choice of lifestyle activities to ensure residents receive the very best care and have the freedom to explore and enjoy a range of hobbies.

Beechwood Grove is part of Oakland Care.
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Care Provided by Beechwood Grove

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1800
  • Self-Funded Nursing Dementia Care: from £1800
  • RESPITE Self-Funded Residential Care: from £2232
  • RESPITE Self-Funded Residential Dementia Care: from £2346
  • RESPITE Self-Funded Nursing Care: from £2418

All of our fees are fully inclusive and based on Individual care needs.
To discuss further please contact us.

The price(s) shown are provided by the care home. Contact Beechwood Grove for full pricing details and T&Cs.

Contact Beechwood Grove to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Beechwood Grove to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Dean Haffenden (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (61)

Visiting

  • daily visiting

Parking

  • Parking On-site for Visitors

Beechwood Grove Reviews (92)

9.9

Beechwood Grove has a Review Score of 9.9 (9.946) out of 10, based on 24 reviews in the last 2 years.
Over all time Beechwood Grove has 92 reviews.

Overall Experience
  • 88
  • 2
  • 2
  • 0
  • 0
Date Published
  • 92
  • 9
  • 13
  • 24
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Reviewer Connection to Beechwood Grove
  • 36
  • 13
  • 8
  • 6
  • 6
  • 5
  • 4
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 92, showing 61-80
Review from L H (Niece of Resident) published on 10 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I spoke to the manager after an incident that happened today and he explained everything very clearly and was very eager to resolve the situation to everyone’s satisfaction. I am kept informed on any incidents that happen e.g falls etc.
Reply from Sharon Ward, Client Relationship Manager at Beechwood GroveThank you for your feedback and review which is so important to everyone here and for people looking for a care home.
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Review from Ian W (Friend of Resident) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very impressed with the care that was given to my very old neighbour it was sad to see her in the last days of her life but I am sure she was cared for in the hands of the staff that I saw thank you very much
Reply from Sharon Ward, Client Relationship Manager at Beechwood GroveWe are so pleased we were able to offer care and support to you both. Thank you for taking the time to give us your feedback which is so important to the family here at Beechwood Grove.
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Review from Lyn F (Daughter of Resident) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had a meeting with managers and carers regarding the future care for my mum. Everything was explained to me clearly and they were very respectful to my mum when explaining to her what was going to happen.
Reply from Sharon Ward, Client Relationship Manager at Beechwood GroveWe really appreciate you taking the time to give us your feedback and writing us a review. Thank you.
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Review from S H (Daughter of Resident) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the short time, my mum was at Beechwood Grove the manager and his staff were always very welcoming and helpful. Through the difficult time of the pandemic, they did their utmost to keep everyone safe and we thank them for everything they did for us and our mum.
Reply from Sharon Ward, Client Relationship Manager at Beechwood GroveThank you so much for taking the time to review us, your feedback is so important us.
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Review from Barry W (Respite Resident) published on 12 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very attentive staff. Couldn't fault them.
Reply from Sharon Ward, Client Relationship Manager at Beechwood GroveThank you so much for taking the time to review your stay at Beechwood Grove and for your lovely feedback. We look forward to welcoming you back again very soon.
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Review from Sue T (Daughter of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Beechwood Grove for 2 years. They have always been very welcoming and acted in her best interests. Throughout lockdown when I was unable to visit her, it was a comfort to know that she was safe and well cared for and I didn't need to worry about her wellbeing.
Reply from Sharon Ward, Client Relations Manager at Beechwood GroveThank you for your kind feedback and for taking the time to complete a review.
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Review from Alison (Daughter of Resident) published on 2 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum settled well from the time she arrived in April 2019. She has been well cared for, due to the dedication of the team. The teams have dealt with the unforeseen challenges of 2020 with dedication to their residents, still offering professional support to the families when needed. I take this opportunity
to thank everybody at Beechwood Grove and look forward to when we can all get together.
Reply from Sharon Ward, Client Relationship Manager at Beechwood GroveThank you for kind words, this year has certainly been a challenge for our residents, their families and us as a home. The whole team have and are continuing to work so hard to look after our residents and it means so much to have the support of our families and friends.
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Review from Lynda B (Daughter of Resident) published on 15 September 2020 Submitted via Website • Report
Overall Experience 3.0 out of 5
Beechwood Grove has offered our family a lifeline in knowing that our mother is valued and cared for as an individual. We feel safe in the knowledge that her best interests are always at the heart of those who are caring for her and that she is enjoying herself. All the staff we have spoken to/dealt
with have been both reassuring, kind and helpful.
It is difficult to complete the options below as we haven't been able to actually see the facilities so will put satisfactory for those we feel we cannot answer at this time. We cannot send without an answer!
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Review from Howard (Husband of Resident) published on 10 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment you walk through the door at Beechwood Grove, with its light and airy atmosphere, bright and colourful décor, you are made to feel relaxed and at home. My wife has dementia and has been at the home for 18 months. Initially able to walk but now bed-bound, unable to converse or do anything
for herself. During this time she has received nothing but the very best loving care from all concerned.
As beautiful as the home and its surroundings are, there is nothing more important to me than knowing that she is loved and cared for and I would like to take this opportunity to thank each and every one of the wonderful team.
I could not have made a better choice and fully recommend Beechwood Grove to anyone looking for the same.
Reply from Sharon Ward, Client Relationship Manager at Beechwood GroveThank you so much for your lovely review which I will share with the team.
Our residents and their relatives become part of our Beechwood family and without the laughter and tears that we share, we would not be home that we are. Once again thank you for taking the time to write this review and for choosing us.
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Review from Dawn P (Daughter-in-law of Resident) published on 2 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not recommend Beechwood Grove enough they have been fantastic with my mother-in-law, and in the last few months with Coronavirus around I know she has been looked after 100%, I thank you all so much.
Reply from Sharon Ward, Client Relationship Manager at Beechwood GroveThank you so much for taking the time to complete a review for us and your lovely comments. The team really appreciate the feedback and look forward to seeing you back in the bistro soon.
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Review from Louise G (Daughter of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beechwood Grove has a warm and welcoming feel. The purpose-built building allows the residents to move around freely both inside and out. The bedrooms offer space and privacy. Lovely outside gardens to communal areas inside to sit and enjoy. Lots of great activities during the day. I would like to
thank all the lovely staff for looking after my Mum.
Reply from Sharon Ward, Client Relationship Manager at Beechwood GroveThank you for your review and comments regarding the home and staff. The staff are all working extremely hard to keep everyone safe and happy and will certainly appreciate the positive feedback at such a difficult time for us all. Take care and keep safe.
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Review from Tina (Daughter of Resident) published on 5 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful staff, who show genuine care and interest in residents. Lovely location and beautifully presented. Fantastic to have the garden accessible for all.
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Review from Melodie J (Daughter of Resident) published on 22 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother became a resident at Beechwood Grove Care Home in May 2019. It has taken her a long time to settle, but the care she has received has been absolutely fantastic. Nothing is too much trouble for the staff whether it be front of house, maintenance, catering or the wonderful care, Mum has been
treated with respect and good humour, the latter being much appreciated by mum. I cannot thank everyone enough for their help over the past eight months.
Reply from Sharon Ward, Client Relationship Manager at Beechwood GroveThank you so much for your lovely comments which I will pass back to the team.
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Review from Ray B (Son of Resident) published on 21 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident suffering from dementia since July 2019. The facilities and activities at Beechwood Grove are excellent. The resident's rooms and communal areas are very well presented. This is a modern, purpose-built care home, designed to give the best experience for residents and family
alike. Our experience with the staff has been superb.
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Review from C S (Daughter of Resident) published on 21 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The environment is homely and caring and the accommodation is excellent. All the staff-the carers, admin, housekeeping and catering are warm, caring and professional. I can not fault any aspect of the accommodation or care.
Reply from Sharon Ward, Client Relationship Manager at Beechwood GroveMany thanks for taking the time to review us. I will pass this back to the team who are always keen for feedback.
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Review from S B (Daughter of Resident) published on 16 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad had to have respite care after fracturing his hip. The communication, care and respect have been outstanding during his 6-week stay and without the help of the staff, we would have had real trouble. The home is beautiful and nothing is too much trouble. Thank you all so much.
Reply from Sharon Ward, Client Relationship Manager at Beechwood GroveThank you so much for your review and lovely comments, I will feed this back to the team. It's been a pleasure looking after Dad and we all wish him well for the future.
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Review from P H (Husband of Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a 93 year old with mobility problems and appreciate that this home is close to our private residence. It was an obvious choice and could not be better. You are welcome to visit at any time of the day or evening. The accommodation could not be bettered. The warmth, comfort is excellent. Entertainment
exercise and outings make it perfect for residents. The food and the care are second to none. The staff are caring and extremely friendly and considerate. I would recommend this care home to anyone who requires it.
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Review from Ellie E (Daughter-in-law of Resident) published on 25 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the management and all the staff who contributed to such a wonderful 103rd birthday party for my mother-in-law. We all enjoyed ourselves very much. You all went to so much trouble to make sure Mum had a special day. Our lunch was delicious, all her favourite food was beautifully
presented and the cake was lovely, very tasty. A lady sang and entertained us all. She is a pleasure to listen to and Mum really enjoyed listening and dancing to her songs. The atmosphere was friendly and welcoming as always and there were lots of personal touches from you. She was made to feel really special. She had her hair and nails done in the salon and she looked gorgeous. Her day was a real success and I know you all put a lot of hard work into it to make it so.
I would also like to thank you for the delicious afternoon tea that you put on for the residents and families on Mothering Sunday. It was another good afternoon spent in good company.
Reply from Sharon Ward, Client Relationship Manager at Beechwood GroveThank you for your lovely comments. It was so wonderful to see all of the family together and as a home, we felt privileged to be a part of the celebrations for such an amazing lady.
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Review from Jenny W (Sister of Resident) published on 2 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The quality of the staff was the key to the first class care given to my brother. It began at the entrance with the reception and then continued throughout the system to the delivery of expert and compassionate care of my brother. We could not have been more satisfied. Thank you all.
Reply from Sharon Ward, Client Relationship Manager at Beechwood GroveWe are so pleased we were able to help with caring for your brother and to assist in his returning home . It was a pleasure to be a part of his recovery and to meet such a lovely family .
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Review from Hilary L (Daughter of Resident) published on 2 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very friendly and welcoming always professional, constantly keeping us up to date with dad and his progress. Nothing is too much trouble and the residents are treated as individuals and are respected. We spent Christmas day with dad and other families in the same situation and they gave
us a wonderful Christmas dinner and it was a wonderful day which we all loved especially dad. We can visit any time and due to my brother's work he goes late in the evening and I can bring my puppy to see dad which dad enjoys. The food is fabulous and tea and cake always on offer to the residents as well as the visitors! I come from a professional health background and the nursing care is of the highest standard and the GP visits weekly or more frequently if needed. There are daily activities and dad greatly enjoyed a band that played there recently, there are planned excursions and a lovely courtyard that can be sat in. The building is purpose built and beautifully decorated.
Reply from Sharon Ward, Client Relationship Manager at Beechwood GroveThank you for your feedback and lovely comments regarding the home which we will pass onto the staff, without them we wouldn't be Beechwood Grove. It is so nice for us to welcome families into the home and this includes the gorgeous waggy tail varieties!
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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Beechwood Grove is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.946 for Beechwood Grove is calculated as follows: ( (266 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 280 Ratings = 4.946
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Beechwood Grove is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (19)

Meet the Team (4)

Dean

Dean Haffenden

Job Title: Home Manager Joined: 2021

I started my working journey 30 years ago in the hotel & restaurant industry, I mastered the art of fine dining and hospitality management.


After 10 years I decided on a change and moved into the private care sector, where I have stayed for the last 20 years. During this time, I have worked in a variety of roles and most recently as Head of Hospitality. I have the belief that every single employee plays a huge role in the success of the home, so I feel that team work is a priority.


I have gained an in-depth knowledge of care home management and hope to be able to bring my skills to complement the established and excellent team at Beechwood Grove Care Home.


My biggest accomplishment was leading a team to win the coveted National Association of Care Catering Award for Care Establishment of the Year.


My favourite activity in my spare time is making memories with my family. We enjoy playing board games, going out for walks and cooking together on the BBQ! I also like to raise funds for charities close to me. I love to hold dinner parties for friends and family and I have a passion for collecting vintage red wine!

Abigail

Abigail Smith

Job Title: Deputy Manager Joined: 2018

Born in Liverpool but moved to Sussex aged 2, Abi qualified as an Enrolled Nurse in 1985. She worked for 10 years in male and surgical wards at the William Harvey Hospital in Kent. She then moved to work with severely disabled adults within Social Services.


Following a time out to have her family, Abi returned to a nursing home environment and qualified as a Registered General Nurse in 1993. She furthered her role within the private sector working as a Senior Nurse and was instrumental in implementing the Gold Standard Framework within the home.


Abi then moved to be part of the nursing team involved in opening a new nursing home near Lewes.


Abi joined Beechwood Grove in 2018 as a Registered Nurse on the nursing unit and progressed to become Clinical Lead in 2019.


Abi has 3 children, a 4-year-old grandson, 3 dogs, 3 horses and 6 chickens, which take up most of her free time.

Kirsty

Kirsty Farmer

Job Title: Client Relations Manager Joined: 2022

Before I joined Beechwood Grove, I had a range of roles, including driving double-deckers and bendy buses around Eastbourne and Brighton. I recently worked in the retirement sector as a property manager; the opportunity came to join the team at Beechwood Grove. In my spare time, I am a volunteer team leader for the local homeless charity, providing outreach sessions on the seafront in Eastbourne.


My role involves showcasing our beautiful home to potential new residents and their families, guiding them through their journey to join Beechwood Grove. I also work closely with the Head of Hospitality, showcasing events at Beechwood Grove on social media and being the editor of the internal newsletter, the Beechwood Bugle.

Sean

Sean Collins

Job Title: Head Chef Joined: 2023

Hello, everyone! My name is Sean Collins, and I'm from Hertfordshire. I am currently the Head Chef at Beechwood Grove, Eastbourne. I studied catering and hospitality at college and have always worked in the hospitality industry. I feel passionate about people having a good experience when it comes to dining, and I am always looking for ways to improve what we offer. If I'm not at work, I can most likely be found walking my dog Marley with my wife Rachel and daughter Polly or in Friston forest on my mountain bike.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beechwood Grove to verify any information. View our terms and conditions. Beechwood Grove has an Enhanced Service - more info.