Beechwood Grove

44-48 East Dean Road, Eastbourne BN20 8EH
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Top 20 carehome certificate
10 84 Reviews
  • Beechwood Grove, Eastbourne
Beechwood Grove is a purpose-built care home offering the highest quality residential, nursing, dementia and respite care in a five-star setting.

Beechwood Grove has 60 individual en-suite rooms and state-of-the-art facilities, including a cinema room, hair and beauty salon, multiple day lounges and a bistro. Residents can enjoy beautiful panoramic views from the stunning landscaped gardens and terrace areas.

Beechwood Grove offers bespoke care plans and a varied choice of lifestyle activities to ensure residents receive the very best care and have the freedom to explore and enjoy a range of hobbies.

Beechwood Grove is part of Oakland Care.
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Care Provided by Beechwood Grove

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1823
  • Self-Funded Nursing Care: £1870 – £1900
  • RESPITE Self-Funded Residential Care: from £1900
  • RESPITE Self-Funded Residential Dementia Care: from £1925
  • RESPITE Self-Funded Nursing Care: from £1950

All of our fees are fully inclusive and based on Individual Care needs.
To discuss further please contact us.

These prices are only a guideline, please contact Beechwood Grove to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Dean Haffenden (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (59)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (59)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Safe Visiting Suite and Enhanced Nominated Visitor appointments available .

Parking

  • Parking On-site for Visitors

Beechwood Grove Reviews (84)

10

Beechwood Grove has a Review Score of 10 (9.990) out of 10, based on 26 reviews in the last 2 years.
Over all time Beechwood Grove has 84 reviews.

Overall Experience
  • 80
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Date Published
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  • 26
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Reviewer Connection to Beechwood Grove
  • 32
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Total of 84, showing 61-80
Review from Howard (Husband of Resident) published on 10 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment you walk through the door at Beechwood Grove, with its light and airy atmosphere, bright and colourful décor, you are made to feel relaxed and at home. My wife has dementia and has been at the home for 18 months. Initially able to walk but now bed-bound, unable to converse or do anything
for herself. During this time she has received nothing but the very best loving care from all concerned.
As beautiful as the home and its surroundings are, there is nothing more important to me than knowing that she is loved and cared for and I would like to take this opportunity to thank each and every one of the wonderful team.
I could not have made a better choice and fully recommend Beechwood Grove to anyone looking for the same.
Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove
Thank you so much for your lovely review which I will share with the team.
Our residents and their relatives become part of our Beechwood family and without the laughter and tears that we share, we…read more
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Review from Dawn P (Daughter-in-law of Resident) published on 2 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not recommend Beechwood Grove enough they have been fantastic with my mother-in-law, and in the last few months with Coronavirus around I know she has been looked after 100%, I thank you all so much.
Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove
Thank you so much for taking the time to complete a review for us and your lovely comments. The team really appreciate the feedback and look forward to seeing you back in the bistro soon.
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Review from Louise G (Daughter of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beechwood Grove has a warm and welcoming feel. The purpose-built building allows the residents to move around freely both inside and out. The bedrooms offer space and privacy. Lovely outside gardens to communal areas inside to sit and enjoy. Lots of great activities during the day. I would like to
thank all the lovely staff for looking after my Mum.
Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove
Thank you for your review and comments regarding the home and staff. The staff are all working extremely hard to keep everyone safe and happy and will certainly appreciate the positive feedback at…read more
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Review from Tina (Daughter of Resident) published on 5 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful staff, who show genuine care and interest in residents. Lovely location and beautifully presented. Fantastic to have the garden accessible for all.
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Review from Melodie J (Daughter of Resident) published on 22 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother became a resident at Beechwood Grove Care Home in May 2019. It has taken her a long time to settle, but the care she has received has been absolutely fantastic. Nothing is too much trouble for the staff whether it be front of house, maintenance, catering or the wonderful care, Mum has been
treated with respect and good humour, the latter being much appreciated by mum. I cannot thank everyone enough for their help over the past eight months.
Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove
Thank you so much for your lovely comments which I will pass back to the team.
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Review from Ray B (Son of Resident) published on 21 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident suffering from dementia since July 2019. The facilities and activities at Beechwood Grove are excellent. The resident's rooms and communal areas are very well presented. This is a modern, purpose-built care home, designed to give the best experience for residents and family
alike. Our experience with the staff has been superb.
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Review from C S (Daughter of Resident) published on 21 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The environment is homely and caring and the accommodation is excellent. All the staff-the carers, admin, housekeeping and catering are warm, caring and professional. I can not fault any aspect of the accommodation or care.
Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove
Many thanks for taking the time to review us. I will pass this back to the team who are always keen for feedback.
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Review from S B (Daughter of Resident) published on 16 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad had to have respite care after fracturing his hip. The communication, care and respect have been outstanding during his 6-week stay and without the help of the staff, we would have had real trouble. The home is beautiful and nothing is too much trouble. Thank you all so much.
Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove
Thank you so much for your review and lovely comments, I will feed this back to the team. It's been a pleasure looking after Dad and we all wish him well for the future.
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Review from P H (Husband of Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a 93 year old with mobility problems and appreciate that this home is close to our private residence. It was an obvious choice and could not be better. You are welcome to visit at any time of the day or evening. The accommodation could not be bettered. The warmth, comfort is excellent. Entertainment
exercise and outings make it perfect for residents. The food and the care are second to none. The staff are caring and extremely friendly and considerate. I would recommend this care home to anyone who requires it.
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Review from Ellie E (Daughter-in-law of Resident) published on 25 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the management and all the staff who contributed to such a wonderful 103rd birthday party for my mother-in-law. We all enjoyed ourselves very much. You all went to so much trouble to make sure Mum had a special day. Our lunch was delicious, all her favourite food was beautifully
presented and the cake was lovely, very tasty. A lady sang and entertained us all. She is a pleasure to listen to and Mum really enjoyed listening and dancing to her songs. The atmosphere was friendly and welcoming as always and there were lots of personal touches from you. She was made to feel really special. She had her hair and nails done in the salon and she looked gorgeous. Her day was a real success and I know you all put a lot of hard work into it to make it so.
I would also like to thank you for the delicious afternoon tea that you put on for the residents and families on Mothering Sunday. It was another good afternoon spent in good company.
Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove
Thank you for your lovely comments. It was so wonderful to see all of the family together and as a home, we felt privileged to be a part of the celebrations for such an amazing lady.
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Review from Jenny W (Sister of Resident) published on 2 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The quality of the staff was the key to the first class care given to my brother. It began at the entrance with the reception and then continued throughout the system to the delivery of expert and compassionate care of my brother. We could not have been more satisfied. Thank you all.
Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove
We are so pleased we were able to help with caring for your brother and to assist in his returning home . It was a pleasure to be a part of his recovery and to meet such a lovely family .
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Review from Hilary L (Daughter of Resident) published on 2 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very friendly and welcoming always professional, constantly keeping us up to date with dad and his progress. Nothing is too much trouble and the residents are treated as individuals and are respected. We spent Christmas day with dad and other families in the same situation and they gave
us a wonderful Christmas dinner and it was a wonderful day which we all loved especially dad. We can visit any time and due to my brother's work he goes late in the evening and I can bring my puppy to see dad which dad enjoys. The food is fabulous and tea and cake always on offer to the residents as well as the visitors! I come from a professional health background and the nursing care is of the highest standard and the GP visits weekly or more frequently if needed. There are daily activities and dad greatly enjoyed a band that played there recently, there are planned excursions and a lovely courtyard that can be sat in. The building is purpose built and beautifully decorated.
Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove
Thank you for your feedback and lovely comments regarding the home which we will pass onto the staff, without them we wouldn't be Beechwood Grove. It is so nice for us to welcome families into the…read more
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Review from Ian F (Nephew of Resident) published on 6 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
A beautiful place in a lovely setting. The staff are outstanding! So caring and helpful. We feel so lucky to have found such a wonderful home for our aunt.
Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove
Thank you so much for your lovely review of Beechwood Grove. It's so lovely to have your aunt here with us and to welcome new residents and their loved ones into the home.
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Review from Michael C (Nephew of Resident) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was transferred from hospital, upon our request for palliative care. The care she received was outstanding for the short time she was with you. We would also like to say a big thank you to all the staff, the manager and the whole team for their kindness and support to us at this sad time.
Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove
We are truly grateful for your kind words. The whole team feel truly privileged to be have been able to offer the care, support and comfort at such a sad time.
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Review from J L (Daughter of Resident) published on 29 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother stayed in this lovely care home for two weeks following an operation. Her room was bright, spacious and spotlessly clean. All the staff were extremely kind, caring and made her first stay in a care home a positive one.
Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove
Thank you for your lovely comments. We're so pleased mum enjoyed her stay and is recovering well back at home.
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Review from Karen D (Granddaughter of Resident) published on 27 November 2018 Submitted via Website • Report
Overall Experience 3.0 out of 5
Overall the nursing home is a lovely environment and generally care has been acceptable, however the 'bank staff' this weekend - seem to have lacked care qualities. On arrival today at 2pm, I found my Nan tapping on her table with a pen trying to get someones attention, she was distressed and in need
of the toilet. No false teeth, hearing aids in the wrong ears, hair uncombed and unsure if she had been washed that morning.
I find it very upsetting to see my Nan in the state that she was in. Overall very few staff members were around and when my Nan pressed her buzzer needing help going to the toilet we were told she'd have to wait as the staff were on a break. I'm frustrated at the amount nursing homes charge and what seems like very understaffed care particularly on weekends. This isn't the first weekend I have witnessed very low staff levels.
The residents are our elders who deserve respect and dignified care and I feel this is not being provided.
Reply from Rachel Tiff, Marketing Manager at Beechwood Grove
Thank you for your feedback, we welcome all feedback from residents and their families. We are very sorry for any issues that you have experienced. At Beechwood Grove we pride ourselves on delivering…read more
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Review from R A (Son of Resident) published on 23 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We feel the vision we were given when we first visited the home was a true reflection of how the home is now running.
As our mother was one of the first residents we feel the care and attention she is given has not changed since day one.
Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove
Thank you so much for your support and positive feedback. It is lovely to hear that our first residents and families feel so at home and that everyone feels part of our ever-growing Beechwood family!
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Review from Brenda J (Wife of Resident) published on 22 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband stayed a week and I went on holiday. I only saw him there on the first and last days so do not know how he got on with staff and other residents. His brother was also there so he had company. I was very impressed with the decor and the lounge rooms and the atmosphere was very good and the
staff friendly.
Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove
Thank you so much for your review.
We loved having the twins to stay and hope to see you all again soon.
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Review from Diane W (Daughter-in-law of Resident) published on 21 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a beautiful place to spend your remaining years.
Beechwood is a friendly, spotless home with all home comforts. The staff are very efficient, we are kept up to date with any changes in care or care needs. Staff are open and friendly, easy to approach when necessary.
There is a full activity
timetable giving residents ample opportunity to mix with other residents. A good choice is offered on the menu with dietary requirements catered for. I wouldn't hesitate to recommend Beechwood.
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Review from Anthony W (Son of Resident) published on 15 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fantastic care home. Like a five star hotel, staff so helpful.
So pleased my mum came here.
Can't phone her a lot of the time because of the poor signal.
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Current Review Score: 10.0 (9.990)

Overview of Review Score

The Review Score of 10 (9.990) out of 10 for Beechwood Grove is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.990 for Beechwood Grove is calculated as follows: ( (303 Excellents x 5) + (3 Goods x 4) ) ÷ 306 Ratings = 4.99
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Beechwood Grove is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (17)

Meet the Team (4)

Dean

Dean Haffenden

Job Title: Home Manager Joined: 2021

I started my working journey 30 years ago in the hotel & restaurant industry, I mastered the art of fine dining and hospitality management.


After 10 years I decided on a change and moved into the private care sector, where I have stayed for the last 20 years. During this time, I have worked in a variety of roles and most recently as Head of Hospitality. I have the belief that every single employee plays a huge role in the success of the home, so I feel that team work is a priority.


I have gained an in-depth knowledge of care home management and hope to be able to bring my skills to complement the established and excellent team at Beechwood Grove Care Home.


My biggest accomplishment was leading a team to win the coveted National Association of Care Catering Award for Care Establishment of the Year.


My favourite activity in my spare time is making memories with my family. We enjoy playing board games, going out for walks and cooking together on the BBQ! I also like to raise funds for charities close to me. I love to hold dinner parties for friends and family and I have a passion for collecting vintage red wine!

Abigail

Abigail Smith

Job Title: Deputy Manager Joined: 2018

Born in Liverpool but moved to Sussex aged 2, Abi qualified as an Enrolled Nurse in 1985. She worked for 10 years in male and surgical wards at the William Harvey Hospital in Kent. She then moved to work with severely disabled adults within Social Services.


Following a time out to have her family, Abi returned to a nursing home environment and qualified as a Registered General Nurse in 1993. She furthered her role within the private sector working as a Senior Nurse and was instrumental in implementing the Gold Standard Framework within the home.


Abi then moved to be part of the nursing team involved in opening a new nursing home near Lewes.


Abi joined Beechwood Grove in 2018 as a Registered Nurse on the nursing unit and progressed to become Clinical Lead in 2019.


Abi has 3 children, a 4-year-old grandson, 3 dogs, 3 horses and 6 chickens, which take up most of her free time.

Kirsty

Kirsty Farmer

Job Title: Client Relations Manager Joined: 2022

Before I joined Beechwood Grove, I had a range of roles, including driving double-deckers and bendy buses around Eastbourne and Brighton. I recently worked in the retirement sector as a property manager; the opportunity came to join the team at Beechwood Grove. In my spare time, I am a volunteer team leader for the local homeless charity, providing outreach sessions on the seafront in Eastbourne.


My role involves showcasing our beautiful home to potential new residents and their families, guiding them through their journey to join Beechwood Grove. I also work closely with the Head of Hospitality, showcasing events at Beechwood Grove on social media and being the editor of the internal newsletter, the Beechwood Bugle.

Sean

Sean Collins

Job Title: Head Chef Joined: 2023

Hello, everyone! My name is Sean Collins, and I'm from Hertfordshire. I am currently the Head Chef at Beechwood Grove, Eastbourne. I studied catering and hospitality at college and have always worked in the hospitality industry. I feel passionate about people having a good experience when it comes to dining, and I am always looking for ways to improve what we offer. If I'm not at work, I can most likely be found walking my dog Marley with my wife Rachel and daughter Polly or in Friston forest on my mountain bike.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beechwood Grove to verify any information. View our terms and conditions. Beechwood Grove has an Enhanced Service - more info.