






Grosvenor Manor Care Home is set in the heart of historic Chester and has a welcoming atmosphere and excellent reputation. Warmth and home comforts can be felt throughout the home, and life here is full of meaning and laughter for all residents.
Their staff provides support with personal care, daily tasks, and medication, all while respecting each resident’s routines and preferences. Their team takes time to understand every story and personality,...
Care Provided by Grosvenor Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Nursing Care plus FNC £267.68
Respite stay minimum of 2 weeks - from £1,900 per week.
We do not provide Nursing Dementia Care.
The price(s) shown are provided by the care home. Contact Grosvenor Manor Care Home for full pricing details and T&Cs.
Contact Grosvenor Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Lovett Care Ltd
- Private Owned
Person in charge
- Anne Hughes(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Number of floors: 2
Room Information
- Single Rooms (81)
- Single Rooms with ensuite Wet Room (81)
Visiting
- Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.
Parking
- Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.
Grosvenor Manor Care Home Reviews (182)
Grosvenor Manor Care Home has a Review Score of 10 (9.985) out of 10, based on 21 reviews in the last 2 years.
Over all time Grosvenor Manor Care Home has 182 reviews.
Before mum moving into Grosvenor Manor we had looked at lots of care homes. From the minute we walked into Grosvenor Manor the atmosphere was extremely apparent. Everyone smiled and said hello, staff stopped what they were doing to introduce themselves and tell us what their role was. The feel was welcoming and relaxed with staff and residents alike smiling and looking happy. The building itself is new but also looks cared for. It is beautifully furnished but at the same time feels homely and not somewhere where you have to stand on ceremony. As a relative of a resident, I am always made to feel extremely welcome and a part of the 'Grosvenor family', nothing is ever too much trouble and the staff go to great lengths to ensure that mum feels that their home is her home. Mum never has a bad word to say about anyone or anything at Grosvenor Manor and believe me she has high standards! A fantastic place to be, I hope it has free places when I need it.
Outstanding care and comfort.
I was very impressed with the quality of the furnishings and decor. Five-star standard, complemented by five-star staff who genuinely cared for their residents.
I was confident they were in good hands and that has proved to be the case.
Well done Grosvenor! Thank you.
I have lived here for 7 months and am very happy. I chose to come here after reviewing several other care homes in this area. It is a great place, so beautifully decorated and furnished. The staff are polite and have proved to be extremely efficient in addition to being very friendly and helpful at all times. Rooms are spacious and very comfortable, each being en-suite. It is a joy to be able to be given a shower each morning. We have wonderful activities organised by 2 leaders at each morning and afternoon and lots of evening entertainment.
I came here on 2 weeks respite but it only took one day for me to decide that I wanted to make it my home. It is a very pleasant environment, friendly efficient staff and I have made some good friends. Family feel, very welcoming and all think that my health has improved. We have some very good activities organised by friendly activity staff.
Grosvenor Manor has a pleasant atmosphere and has a "feel good factor". Entertainment is good. There should be more of it. Meals are nutritious and looked forward to. This care centre is worthy of a high commendation.
The overall friendliness is clean and very nice rooms. Food is very good. Great entertainment, good activities.
From the beginning, I have felt at home and settled and hope that it will never be necessary to move from this home. In addition to every day living it is very much appreciated that every day we have an agenda of activities led by two very able two dedicated coordinators. We are given a printed plan, listing the daily plan for the week which ensures nothing is missed.
Very friendly, very caring the staff seem really happy in their work. Activities are non-stop. It's hard to find the right time to visit to solve residents missing out. I can get involved with activities and don't feel in the way. The overall feel of the place is comforting. I know my parent is safe and happy in their care. Thank you Grosvenor Manor Care Centre for making it easier for me and for the excellent care you provide.
Caring is not a job it has to be a calling, the staff would always go the extra mile for my wife, nothing was ever too much trouble and always with a smile never a complaint.
At a very difficult time for our family, the staff didn’t just look after my wife’s demands (which would have been enough me!) but they were always there for the family.
We simply could not thank them enough for everything they did for us all.
We were so pleased we found Grosvenor Manor for mum.
Very pleased with the care my mother has received since going into Grosvenor Manor Care Centre. She has settled better than we could have hoped. Very friendly and helpful at all times.
Although my stay here has been comparatively short, I have gained a very favourable impression of Grosvenor Manor. In a nutshell - the building is of adequate size, with no impression of crowding. The decor is light and tasteful, furnishings are pleasant, as are the bedrooms. Food is excellent and varied. The best asset of the establishment by far is the staff. From management to the cleaning ladies, they are all competent, courteous and cheerful. The carers particularly deserve praise. I heartily recommend Grosvenor Manor to anyone.
Calm, confident care with little or no interference from head office. Excellent.
My parents arrived under difficult circumstances - after long-term illnesses reached a critical point. From day 1 the team could not have done more to make this transition as good as it possibly could be. We could not hope for a better home and we mean that in the family sense of the word, for our parents. We have been particularly struck by the number of friends/family who visits, it is always filled with laughter and banter in the common areas. ALL staff, not just nursing staff and carers, are always so warm and helpful. Most importantly though is the level of care that my parents, especially my father who suffers from a rare condition called PSP, have received. Their quality of life has far exceeded what we could have hoped for over the last 5 months – our mother has not looked as healthy for years and our father, despite his physical limitations, still tries his best to smile and twinkle his eyes for the staff, as his way of showing his gratitude for all that everyone has done for him.
During the month in which I have been a resident, I have been well looked after in every respect. I appreciate the care and assistance provided by all members of the staff.
Mum has settled in well at Grosvenor Manor due to the excellent work of all the staff. Any concern has been dealt with immediately and professionally. Mum is now calling Grosvenor Manor home.
Both my parents have been at Grosvenor Manor since May 2018. My dad is 86 suffering from Progressive Supranuclear Palsy and needs 24 hours medical care. My mum is 81, frail and has some dementia and a history of poor health over the past 20 years. Moving them into a care home was the last resort and a difficult decision. Grosvenor Manor was the one place that seemed to meet the needs of both parents. Having our parents there has changed our lives. The building and furnishings are stunning, yet practical. The staff are amazing. All truly wonderful, caring people who go above and beyond to ensure all residents are cared for and their differing needs met. They have a fabulous rapport with residents and their families. It is a real pleasure to visit our parents and we feel like we are part of one big family. I cannot praise the management and staff highly enough with all they do for our parents. So glad we found this home.
All the staff are welcoming, friendly and nothing seems too much trouble.
The overall ambience, facilities and ground are excellent.
I have found the care centre to be excellent. Staff, good, facilities are all first class. Nothing seems to be too much trouble for the staff. My mother has not looked so well for years!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Grosvenor Manor Care Home.
There are no upcoming events for Grosvenor Manor Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Grosvenor Manor Care Home
- 30 Jan 2026Recipient: Lovett Care Ltd
- 31 Jan 2025Recipient: Grosvenor Manor Care Home
Accreditations
There are no accreditations posted yet for Grosvenor Manor Care Home.
Meet the Team (6)

I’ve worked as a nurse for over 40 years in a variety of roles. I thoroughly enjoy working in care homes. As a nurse, you can build relationships with the people you’re caring for and their families in a way that’s just not possible in a hospital setting where people come and go. I love the fact that we’re making a big difference to people’s lives, and we get to see the evidence of that. It’s a privilege to be working for an excellent provider in Grosvenor Manor Care Centre, Lovett Care. I’m passionate about delivering high-quality care to each resident and supporting the staff in their careers within the healthcare sector.

I am responsible and accountable for the management of the clinical area in the home. Establishing the timely provision of care by ensuring that effective supervision, assessment, planning, implementation and evaluation of care is done to a high standard. Ensure that the home’s policies and procedures are followed, in accordance with relevant legislation, to meet residents’ needs in a person-centred way. Assisting the Home Manager with day-to-day management of the home, ensuring New Care’s now Lovett Care continues compliance with relevant legislation. I have always had a passion for delivering high standards of care. For my new role, the main aspirations are centred around skill enhancement and constant growth to deliver the very best person-centred care. I am ready for new challenges and would like to improve my management skills in order to achieve my full potential. In the future, I see myself taking on more challenges at a higher level of leadership. Evolve my skills in a challenging environment, work within a team, and provide efficient solutions.

I have 35 years of experience working in care. My background is in nursing care, working in Hospitals and also Nursing homes. I worked as a Clinical Support worker for the NHS, and following this, I managed a Complex care unit where I also trained and taught staff how to care for tracheostomy and ventilator care with spinal injuries and acute brain injuries. I have worked for New Care at Grosvenor Manor since 2020, and I can honestly say this is where I have learnt and seen patient-centred care that is given to the highest standards. I am excited to now be able to join the management team at Grosvenor Manor as Head of Care to support our Home Manager, our excellent wellbeing team and our dedicated teams of care staff and Team Leaders. I am proud to be the Head of Care at Grosvenor Manor and to now be part of the management structure of such an amazing team. I am a caring and compassionate, hardworking person and totally dedicated to providing excellent care to all residents.

I’m Lisa Forth. I Joined our Grosvenor Family in April 2018. I facilitate our Wellbeing Programme to ensure our Residents have a Person Centred, fulfilling & fun time at Grosvenor Manor. I’m married to Stephen, who is an amazing support to me; we have four beautiful granddaughters, whom we adore. I feel Grosvenor Manor is my extended family, and family is very important to me.

Ann is a valued member of our team here at Grosvenor Manor. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Amanda is a valued member of our team here at Grosvenor Manor. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.
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