






Grosvenor Manor Care Home is set in the heart of historic Chester and has a welcoming atmosphere and excellent reputation. Warmth and home comforts can be felt throughout the home, and life here is full of meaning and laughter for all residents.
Their staff provides support with personal care, daily tasks, and medication, all while respecting each resident’s routines and preferences. Their team takes time to understand every story and personality,...
Care Provided by Grosvenor Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Nursing Care plus FNC £267.68
Respite stay minimum of 2 weeks - from £1,900 per week.
We do not provide Nursing Dementia Care.
The price(s) shown are provided by the care home. Contact Grosvenor Manor Care Home for full pricing details and T&Cs.
Contact Grosvenor Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Lovett Care Ltd
- Private Owned
Person in charge
- Anne Hughes(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Number of floors: 2
Room Information
- Single Rooms (81)
- Single Rooms with ensuite Wet Room (81)
Visiting
- Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.
Parking
- Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.
Grosvenor Manor Care Home Reviews (182)
Grosvenor Manor Care Home has a Review Score of 10 (9.985) out of 10, based on 21 reviews in the last 2 years.
Over all time Grosvenor Manor Care Home has 182 reviews.
The staff went out of their way to make sure our Grandmother had a lovely day.
My husband had been in a previous care home where I was far from satisfied. The contrast between the two was amazing, I am so glad he came here.
The staff were always polite, respected his and the families dignity, very caring, nothing is too much trouble, and always with a smile.
My husband died here, we the family were looked after by the staff as well as him. He looked clean, tidy, fresh and well cared for throughout this difficult period; they could not have done more. The staff were reassuring to him and us. I never feared that the staff might forget his needs; all were happy. I could not recommend the home highly - wish there were more like this.
He died in peaceful surroundings.
Thank you for taking the time to write this review, especially at such a sad time.
Very friendly staff, clean and modern facilities. Beautifully designed and breaks any stereotypes about a care home.
Came here to see Grandma and the staff had set up surprise afternoon tea for Mum's birthday. Everyone was so accommodating and friendly and all the residents seem happy and want to talk. My Grandma is so much happier here than she was in her last home and the conditions are impeccable.
Fantastic atmosphere and great staff. Always a cheerful visit.
Mum has been at Grosvenor Manor for 2 weeks. The staff have been so lovely and welcoming.
They organised a surprise 50th afternoon tea for my sister so mum could enjoy the celebrations. Thank you.
The striking feature of Grosvenor Manor, apart from the exceptional facilities and setting, is the manifest individual care the staff provide to each resident, bespoke to their personalities and interests. The activities offered are stimulating and varied, as is the entertainment. There is good evidence that changes are made to reflect requests and observations of the residents. This is a happy and considerate place to live.
A newly built with excellent facilities, Grosvenor Manor has a justified excellent first-class reputation. The staff are just loved and there are interesting daily activities for residents with visitors just as welcome.
I have been visiting an ex-neighbour of mine who moved into Grosvenor Manor around June 2019. On every occasion the staff have impressed me with their genuinely outstanding care and consideration for their residents. They manage to combine thorough professionalism with obvious, deep affection for their residents, and offer unconditional patience, gentleness, understanding and commitment to those in their care. I am glad my friend is in such good hands.
The thought put into daily activities is fantastic with such a variety on offer.
The staff are so dedicated and do their utmost to help new residents settle in and feel part of the community.
There's always a welcoming and happy atmosphere in Grosvenor Manor.
I feel very reassured to know that Mum is in such good caring hands. I am very impressed by Grosvenor Manor and all staff seem cheerful and very caring. The staff always make any visitors that visit mum extremely welcome, and nothing is too much trouble. It is a 10/10 from me!
Grosvenor Manor is a very special place, nothing is too much trouble and I cannot find fault with any of the care and support that has been given to my mother. The facilities are excellent and the activities extremely well planned. I couldn't wish for anything better for Mum.
I cannot praise Grosvenor Manor enough. The building, gardens and rooms are of excellent quality, clean, comfortable and attractive. The staff are wonderful. They are caring, warm and friendly, whilst being very attentive to the needs of each resident, taking time to get to know their interests and preferences. My husband settled in immediately and is joining in with the many and varied activities in a way I could not have imagined. The atmosphere is happy and visitors warmly welcomed and included.
From the moment I set foot inside Grosvenor Manor, I was made to feel extremely welcome. From the little touches like being offered a drink, to the numerous greetings from staff, to the constant supply of sweet treats, it felt like being in a 5-star hotel. My partner and I found Grosvenor Manor for his dad. He is so well looked after and we can go home and not worry because the standards of care are outstanding. Every member of staff does an exceptional job.
All staff are very friendly and caring. They made my father feel very welcome and they all knew his name. He has nothing but praise for them. The care home is spotless, beautifully decorated and is a pleasure to visit. My father loves the food and the comfortable bed. He has improved so much in a short time.
Grosvenor Manor is the next best place to home. We have been very impressed with the Staff, facilities and care afforded to the residents.
Both of my parents have been cared for at Grosvenor Manor since it opened in April 2018. My father spent 6 wonderful months there and my mother almost a year. During that time we have been truly overwhelmed by the wonderful, caring, kind and supportive staff. We feel so blessed to have had them care for our parents and in our difficult times, they have shown our family such support that words can’t express our thanks to them. We feel as though each and every one of the staff has become part of our family. Whilst the decor, rooms, gardens, food and cleanliness are all outstanding, their greatest asset is the warmth shown by all the staff from the moment you walk in. Whilst sadly our parents are no longer with us, we still intend to remain in contact and pop in for a coffee and join in whatever activities we can do! Thank you for everything you did for my mum and dad. We have such special memories of the last year. What an amazing place with truly the most wonderful staff.
Thank you for your lovely words the team are honoured to have looked after your parents and welcome you and your family to visit anytime.
All the staff are very kind and helpful. The surroundings are lovely. All the lounges and dining room and bedrooms are spotless. Food is of a very good quality with a lot of variety. The activities staff are amazing and keep the residents entertained.
Grosvenor Manor is a very happy and homely place. Thank you to all the amazing staff.
From the initial enquiry and assessment to admission, the management and staff have been professional, courteous and caring.
I feared that my wife would be distressed but my fears were unfounded. The friendliness of the staff and the caring approach soon allowed my wife to settle into the routine of life at Grosvenor Manor to the extent that she can rarely be found in her room. I must add that, normally a faddy eater, my wife has found the meals very tasty and the portions manageable.
On a personal note, it is very comforting to me to know that if I was to pass away before my wife that she would quickly settle into Grosvenor Manor on a permanent basis.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Grosvenor Manor Care Home.
There are no upcoming events for Grosvenor Manor Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Grosvenor Manor Care Home
- 30 Jan 2026Recipient: Lovett Care Ltd
- 31 Jan 2025Recipient: Grosvenor Manor Care Home
Accreditations
There are no accreditations posted yet for Grosvenor Manor Care Home.
Meet the Team (6)

I’ve worked as a nurse for over 40 years in a variety of roles. I thoroughly enjoy working in care homes. As a nurse, you can build relationships with the people you’re caring for and their families in a way that’s just not possible in a hospital setting where people come and go. I love the fact that we’re making a big difference to people’s lives, and we get to see the evidence of that. It’s a privilege to be working for an excellent provider in Grosvenor Manor Care Centre, Lovett Care. I’m passionate about delivering high-quality care to each resident and supporting the staff in their careers within the healthcare sector.

I am responsible and accountable for the management of the clinical area in the home. Establishing the timely provision of care by ensuring that effective supervision, assessment, planning, implementation and evaluation of care is done to a high standard. Ensure that the home’s policies and procedures are followed, in accordance with relevant legislation, to meet residents’ needs in a person-centred way. Assisting the Home Manager with day-to-day management of the home, ensuring New Care’s now Lovett Care continues compliance with relevant legislation. I have always had a passion for delivering high standards of care. For my new role, the main aspirations are centred around skill enhancement and constant growth to deliver the very best person-centred care. I am ready for new challenges and would like to improve my management skills in order to achieve my full potential. In the future, I see myself taking on more challenges at a higher level of leadership. Evolve my skills in a challenging environment, work within a team, and provide efficient solutions.

I have 35 years of experience working in care. My background is in nursing care, working in Hospitals and also Nursing homes. I worked as a Clinical Support worker for the NHS, and following this, I managed a Complex care unit where I also trained and taught staff how to care for tracheostomy and ventilator care with spinal injuries and acute brain injuries. I have worked for New Care at Grosvenor Manor since 2020, and I can honestly say this is where I have learnt and seen patient-centred care that is given to the highest standards. I am excited to now be able to join the management team at Grosvenor Manor as Head of Care to support our Home Manager, our excellent wellbeing team and our dedicated teams of care staff and Team Leaders. I am proud to be the Head of Care at Grosvenor Manor and to now be part of the management structure of such an amazing team. I am a caring and compassionate, hardworking person and totally dedicated to providing excellent care to all residents.

I’m Lisa Forth. I Joined our Grosvenor Family in April 2018. I facilitate our Wellbeing Programme to ensure our Residents have a Person Centred, fulfilling & fun time at Grosvenor Manor. I’m married to Stephen, who is an amazing support to me; we have four beautiful granddaughters, whom we adore. I feel Grosvenor Manor is my extended family, and family is very important to me.

Ann is a valued member of our team here at Grosvenor Manor. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Amanda is a valued member of our team here at Grosvenor Manor. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grosvenor Manor Care Home to verify any information. View our terms and conditions. Grosvenor Manor Care Home has an Enhanced Service -more info.
