
The care was second to none.Sian C(Daughter of Resident/Service User)

She has absolutely blossomed under the brilliant care of the Home Director's amazing teamLynne H(Daughter of Resident/Service User)


The care was second to none.Sian C(Daughter of Resident/Service User)

She has absolutely blossomed under the brilliant care of the Home Director's amazing teamLynne H(Daughter of Resident/Service User)


Located in the cathedral city of Hereford and surrounded by stunning countryside, Brockington House Care Community, managed by Dormy Care, offers exceptional care within a luxurious and welcoming environment. This award-winning home provides a full spectrum of support, including 24-hour nursing, residential care, personalised dementia care, respite stays, and palliative care in partnership with Macmillan, ensuring residents feel supported at every stage of their journey.
With 70 beautifully furnished en-suite...
Care Provided by Brockington House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All subject to assessment. Local authority accepted with a top up. Fees are full inclusive of everything including hairdressing, chiropody and physio.
The price(s) shown are provided by the care home. Contact Brockington House for full pricing details and T&Cs.
Contact Brockington House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Dormy Care Communities
- Private Owned
Person in charge
- Shann Thomas(Home Director)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Visiting
- Visitors welcome, please contact the home if you would like to arrange a tour or to visit a lady or gentlemen living at Brockington House.
Parking
- Brockington House has parking on site for residents, visitors and staff.
Brockington House Reviews (131)
Brockington House has a Review Score of 9.7 (9.656) out of 10, based on 39 reviews in the last 2 years.
Over all time Brockington House has 131 reviews.
Very very impressed with concept and staff and all that is offered.
We are delighted you enjoyed your visit. We understand that as you travelled from Canada that it will hard for you to recommend our home to anyone out there but we are delighted that your experience was such a great one and you praised every aspect. If you do return back to the UK do please come and see us again.
Excellent.
This is my first visit to a friend who has recently moved in. My wife and I are very impressed with what we have seen. We are not aware of all the experiences or facilities, suffice it to say that we are very happy that our friend is in safe hands and will be well cared for.
Thank you for your kind words, you are welcome to visit us again anytime.
My mother-in-law had experienced a number of falls and subsequently lost a lot of confidence. Since being at Brockington House I have noticed a vast improvement to her overall demeanour. All the staff are so attentive. Nothing is too much trouble.
Thank you for your kind words we are thrilled you are happy with the home.
I have, and will, continue to recommend Brockington House to others and have since used it for a fellow family member for a period of respite.
Thank you for your lovely review, we are thrilled you are happy with the home.
A fabulous space with friendly, caring staff. Dad has settled in really well and loves Brockington House.
Thank you for your lovely review, we are delighted with how well your dad has settled.
Outstanding on all counts.
Thank you for your lovely review, we are delighted with your review and thrilled you are pleased with our home.
Excellent examples of good, compassionate care seen when visiting my friend. Would not hesitate to recommend.
Thank you for your fabulous comments, we are very proud of our home too.
Very well provisioned new home in a new purpose-built building. Mum has been here three weeks so far (The home only opened in August 2019) and seems very happy with the care and the facilities.
Thank you for your lovely review, we are really pleased that you are so happy with everything.
Even after a short stay (so far) I've found everything absolutely perfect in all aspects.
Thank you so much for your lovely review, we are delighted that you are enjoying your new home.
Three weeks ago today I supported my Mum to move into Brockington House. Moving your Mum as she approaches her 100th birthday is not something you do lightly. I knew that any move would mean challenges for Mum. Seeing her today, she is hardly recognisable as the same person who arrived three weeks ago. She has absolutely blossomed under the brilliant care of the Home Director's amazing team. She is totally respected for the individual she is. The service provided is shaped around her needs, wishes and interests. There is certainly no hint of 'one size fits all' at Brockington House. I can now sleep easy once again knowing that Mum will be receiving the best care possible for the rest of her days, in what is more like a 5* hotel with a Michelin star restaurant than a care home. Well done and thank you so much to each and every member of the team. Keep up the good work, I know you will.
Thank you so much for your lovely review. It is a privilege to be able to care for your Mum and we are thrilled how she is settling into her new home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 August 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (90) & Events (0)
- 17 Jul 2026
One of the many ways we ensure our ladies and gentlemen remain stimulated is by playing traditional games, such as Scrabble and Dominoes which encourage them to think about words...
- 22 Jun 2026
If you used to love going on cruises but this is no longer possible, the next best thing is stepping on board for our virtual cruise week. On our most...
- 22 Jun 2026
As part of The Care Workers’ Charity National Sports Day, we held a week-long programme of sport related activities for our ladies and gentlemen. This included a trip out for...
There are no upcoming events for Brockington House.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Brockington House
- 30 Jun 2021Recipient: Dormy Care Communities
- 11 Mar 2020Recipient: Brockington House
Accreditations
There are no accreditations posted yet for Brockington House.
Meet the Team (1)

Shann originally qualified as both RMN and RGN and went on to join the Private Sector in 1992.
She then moved to live in Africa for 17 years and ran a successful business before returning to the UK in 2014 where she joined a leading care home provider as a Home Manager. Shann was delighted to receive a Divisional award for Outstanding Care and Quality during her time managing a successful nursing and dementia home in Shropshire.
“I am excited to join Dormy Care as know that I have the same vision to provide outstanding care to our residents in a beautiful environment and working with a team that feels more like a family.”
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