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The Goldbridge Care Home

3 Kleinwort Close, Haywards Heath, West Sussex RH16 4XH
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The care she receives is amazingJackie B(Daughter of Resident/Service User)
The Goldbridge Care Home, Haywards Heath
The nurses, carers, catering and activities staff are kind, caring and attentive.Carol W(Daughter of Resident/Service User)
The Goldbridge Care Home, Haywards Heath
they have gone above and beyond in their care not only for my Mum but the whole family.Nigel B(Son of Resident/Service User)
The Goldbridge Care Home, Haywards Heath

The Goldbridge is a purpose-built care home that occupies an idyllic position overlooking Beech Hurst Gardens.

The home provides tailored support for a range of care needs, including dementia care in safe and comfortable surroundings.

The Goldbridge combines the feeling of rural living with the convenience of being part of a thriving local community; offering comfort, reassurance and a true sense of home.

With superior standards of design, build and interior finish,...  

Care Provided by The Goldbridge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,615From £1,775
Residential Dementia CareFrom £1,740From £1,915
Nursing CareFrom £1,780From £1,960
Nursing Dementia CareFrom £1,755From £1,930

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact The Goldbridge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Anna Rizza Ramos (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Parking

  • Free on-site parking.

The Goldbridge Care Home Reviews (89)

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9.5

The Goldbridge Care Home has a Review Score of 9.5 (9.471) out of 10, based on 39 reviews in the last 2 years. Over all time The Goldbridge Care Home has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from Jackie B (Daughter of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience

My mother moved into The Goldbridge before Christmas. She has been made to feel very welcome and the staff excel in making it feel like home. The care she receives is amazing. From the minute you walk through the door you are made welcome and feel part of a diverse family. Thank you to all the staff for giving me peace of mind.

Reply from Greta Narbutaityte, Customer Adviser at The Goldbridge Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the manager of the home. The Bupa Customer Care Team

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Review from C B (Son of Resident) published on 25 October 2018 Submitted via Postal Card
Overall Experience

The level of care given to my father during his stay of approximately three months was of the highest standard. This extended to looking after my elderly mother during her visits. The fact that The Goldbridge offers residential and nursing care through to the end of life was very important in our choice of home. As to the property itself, it is a purpose built new care home and the quality of fixtures and finishes would be commensurate with a good quality hotel.

Reply from Josephine Gaupholm, Customer Adviser at The Goldbridge Care Home

Thank you for your review of The Goldbridge Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the level of care provided to your father. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Carol W (Daughter of Resident) published on 23 October 2018 Submitted via Postal Card
Overall Experience
I have found the home to have a professional management team who also have a hands-on approach to their involvement in day to day care. The nurses, carers, catering and activities staff are kind, caring and attentive.

My mother has changed to this home after a long period in another home. She is shortly to be 100 years old and I feel very fortunate that she is now living in The Goldbridge Care Home.

Reply from Josephine Gaupholm, Customer Adviser at The Goldbridge Care Home

Thank you for your review of The Goldbridge Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the staff being kind, caring, and attentive. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Nigel B (Son of Resident) published on 1 October 2018 Submitted via Website
Overall Experience

I can't recommend The Goldbridge Care Home highly enough as they have gone above and beyond in their care not only for my Mum but the whole family. A big, big thank you to everyone involved in looking after us all!

Reply from Josephine Gaupholm, Customer Adviser at The Goldbridge Care Home

Thank you for your review of The Goldbridge Care Home. We are pleased to hear that you and your mum have had a positive experience at the home and appreciate your comments regarding the staff going above and beyond for your mum and family. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Natalie (Daughter of Resident) published on 1 October 2018 Submitted via Website
Overall Experience

The Goldbridge Care Home offered my mum a comfortable, modern, clean well equipped home for her palliative care. However, what stood out above all were the staff members. The thoughtfulness, support, warmth and professional care they showed not only for my mum but for us as a family, helped us immensely during an extremely difficult time. A heartfelt thank you to the staff at The Goldbridge Care Home.

Reply from Josephine Gaupholm, Customer Adviser at The Goldbridge Care Home

Thank you for your review of The Goldbridge Care Home. We are happy to hear that you and your mum have had a positive experience at the home and appreciate your comments regarding the thoughtfulness, support and warmth of the staff. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Charles H (Son of Resident) published on 20 August 2018 Submitted via Website
Overall Experience

My father was a resident at the Goldbridge since it opened in April. He sadly died in July but the staff made those 3 months very special for him and us. Of particular note was the incredibly humane and dignified care he was given as his health deteriorated. It was humbling for myself and my siblings to see how much his well being meant to the staff there. A huge thank you to you all!

Reply from Josephine Gaupholm, Customer Adviser at The Goldbridge Care Home

Thank you for your review of The Goldbridge Care Home. We are pleased to hear that you and your father had a pleasant experience at the home and appreciate your comments regarding the care he received. We will share your messages with the home's manager. Our deepest sympathies for your loss, the Bupa Customer Care Team

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Review from Doreen D (Respite Resident) published on 21 June 2018 Submitted via Website
Overall Experience
Received very good welcome and birthday greetings. Standard of food during first 2 days was very poor, improving somewhat later during stay but still needs more improvement. Porridge was not available on time on Sunday morning as I was advised the chef had arrived late.
Suggest that residents are asked what they would like to see on the menu.
Carers had staff meetings and ate food in front of residents which did not look professional.
Suggest carers could take out some residents in wheelchairs e.g. visits to Beech Hurst Gardens.
No duty manager available on Sunday to 'check out'. Had to make subsequent visit to settle the account.

No management staff appeared to be available in the evenings.

Reply from Gabriella Mills, Customer Adviser at The Goldbridge Care Home

Thank you for your review of the care home, we are pleased to hear that you were made to feel welcome on your arrival. Your comments are very important to us and we are disappointed to hear that you are dissatisfied with the care you have received. I will forward your comments to the care home's manager, to help them continually improve their service. The Bupa Customer Care Team.

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Review from H W (Son of Resident) published on 18 June 2018 Submitted via Postal Card
Overall Experience

The Goldbridge Care Home is a new and airy building with plenty of room. It has a number of lounges and a nice dining room. My mother's room is cosy and has a large wetroom. The staff go about their work with good humour and treat my mother with due dignity. Any problems have been dealt with and we have been informed. My mother is content and well looked after and we are pleased with the service provided.

Reply from Gabriella Mills, Customer Adviser at The Goldbridge Care Home

Thank you for your review of The Goldbridge, we are pleased to hear that your mother is well cared for at the home. We appreciate your comments about the staff and are happy to hear your mother's room is to her liking. We will share your feedback to the care home's manager. The Bupa Customer Care Team.

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Review from Jill G (Resident / Service User) published on 1 June 2018 Submitted via Postal Card
Overall Experience

Very welcoming and friendly. Very supportive and aware of my needs.

Reply from Gabriella Mills, Customer Adviser at The Goldbridge Care Home

Thank you for your review. We are pleased to hear that you feel welcome at our care home and that you are well supported there. We will share your comments with the home's manager. The Bupa Care Services.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 August 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 03 August 2026

Rooms available for short or long term residential, nursing or dementia care. Each bedroom offers luxurious and comfortable en-suite accommodation, many with direct access to the gardens. Each rooms has its own accessible wet room and flat-screen TV.

News (1) & Events (0)

News
  • 02 Apr 2025

    Popular fitness TikTok influencer, Bailey Greetham, visited West Sussex-based The Goldbridge Bupa Care Home, to get residents moving. Residents welcomed Bailey into their home and were delighted by the visit,...

Upcoming Events

There are no upcoming events for The Goldbridge Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for The Goldbridge Care Home.

Meet the Team (1)

Jo Dendy
Jo DendyJob Title:Chef ManagerJoined: 2018

I have worked at The Goldbridge since it opened in 2018. I initially joined as a deputy chef and later became the chef manager. Prior to that, I had worked for The Disabilities Trust.

I love to see the residents and staff enjoying the food that we have cooked.

Outside of work, I live with my husband and two of my three grown-up children. I love to travel and Southeast Asia is top of my list. I’ve been to Thailand many times as well as Laos, Cambodia and Bali. I am looking forward to visiting India later this year.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Goldbridge Care Home to verify any information. View our terms and conditions. The Goldbridge Care Home has an Enhanced Service -more info.