






This beautiful, purpose-built home offers residential, nursing and dementia care to 84 residents. Oakdale lies just a few minutes' drive from Poole town centre and Canford Heath. It is situated close to local amenities and recreational outlets and is easily accessible via the A35 and the A3049.
Oakdale understands that choosing a care home can be a difficult decision, but they are there to support you every step of the way....
Care Provided by Oakdale Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 84 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Please contact the home to organise an assessment with one of our experienced clinical leads.
We can then give an accurate average weekly fee.
Contact Oakdale Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Welford Healthcare
- Private Owned
Person in charge
- Lesley Brock(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (84)
- Single Rooms with ensuite Wet Room (84)
Oakdale Care Home Reviews (96)
Oakdale Care Home has a Review Score of 9.9 (9.868) out of 10, based on 35 reviews in the last 2 years.
Over all time Oakdale Care Home has 96 reviews.
My mum went in for 4 weeks respite. It was nothing like we thought it would be. I collected her early and she was very happy to come home. From what she has told me, she spent most of the time in her room and there were other issues which weren't resolved even though I did try. It wasn't the right place for her.
Thank you for bringing your concerns to our attention. I am sorry to see you and your mother were unhappy with Oakdale during her respite stay with us, and we sincerely apologise that her stay did not meet your expectations. It’s disappointing that we did not have the chance to discuss the issues...
All staff are pleasant and helpful at all times to my Dad and visiting family. Nothing is too much trouble and the staff appreciate that this situation is new to our family and are happy to answer the questions asked. At 98 and 1/2, my dad is very limited but the staff keep him clear, well-fed and water is available. The bid sides are wonderful keeping dad safe and clean looking with the white sheets, I asked Dad how he feels he said "safe" Thank you Oakdale Care Home.
My husband was in this care home for approximately one year. He is very deaf and has severe muscular degeneration is unable to walk or stand and is doubly incontinent. When visiting him I frequently found he did not have his hearing aids in, he was always in bed, had very dirty (and untrimmed) fingernails. I have often called for nurses when he needed changing and waited more than 10 minutes for a response. He spent most of the day alone, his water out of reach. I could write reams of complaints which were not addressed.
As we discussed during our call, I am...
Urgent respite care was needed for my father-in-law and our first point of contact with one team member - the family can only describe his help and support from the outset as exceptional. Within 24-hours a place was arranged for my father-in-law at Oakdale where he spent 2 weeks being cared for by the superb staff. He had a beautiful suite with all amenities, great food and 24-hour care. For the family it has meant peace of mind in the knowledge he was receiving the best of care at a vulnerable stage in his recovery. Thank you to everyone at Oakdale and the Encore team.
Thank you for taking the time to write a review, Les. We really value feedback and it is wonderful to hear of your positive experience at Oakdale. We are very pleased that your father-in-law enjoyed his respite stay with us and the team will be heartened to know that the care he received and the process of moving in provided much reassurance for your family.
I am very happy here. Everything is brilliant. You can't complain about anything. The staff are very good and caring.
Thank you for your review, that's wonderful to hear that you are enjoying living at Oakdale Care Home. Lovely to hear that our care team are looking after you. Please don't hesitate to ask if there is anything else that we can do to help.
A very well appointed care home, with great facilities, delicious food and kind, compassionate and friendly care.
Thank you for your kind review. I will pass your great comments and feedback onto the Home Manager and the team at Oakdale.
My brother and I are delighted with the support and care he is receiving. I asked what he would like to say about Oakdale and he said: 'It's great! Lovely food, staff are brilliant, very helpful. Very comfy bed and the home is well laid out with a nice garden'.
Thank you for taking the time to write us a review Fiona, it's much appreciated. It is wonderful to know that your brother has settled into his new home and is enjoying it here. I will pass both his and your kind comments onto the team there.
It's very reassuring to know that Dad is being well looked after and we've appreciated all the efforts of the team to keep us updated on Dad's health and wellbeing at a time when we've not been able to go and see him.
Thank you for your review. It's wonderful to know that your Dad is happy at Oakdale even during these testing times. I'm sure it's very reassuring for you to know that he is happy and being well looked after. Thank you again
My experience of the home very good. Staff very helpful and very clean.
Thank you for your review, we are really pleased that you've had a good experience of our care home, if there is anything we can do to make it a fantastic experience, please do let us know.
The relief to know your loved one is happy and so well cared for. I cannot imagine what I would have done without the 'Oakdale'.
Keep up the good work - you are an excellent team, each and everyone of you.
Thank you for your kind review and that is fantastic to hear that a small observation was immediately rectified. We always encourage any of our residents or their relatives to come and chat to us if there is anything we can do better or provide. I will be sure to pass on your thanks to the Home Manager and the Oakdale team.
The quality of the food is outstanding and could easily put some top-class restaurants to shame!
One thing that I particularly like about The Oakdale, is that the residents aren’t just plonked in front of a television and forgotten about. They are encouraged to sit together in the communal areas and socialise, which is lovely. My father-in-law has loved having 'a bit of banter' with the staff and other residents.
We look forward to visiting my father-in-law and are hoping that he decides to stay, after his period of respite.
Thank you for your kind review. We are really pleased that both you and your husband have found the 'right' home for your father-in-law and more importantly, your father-in-law is happy at Oakdale too! We hope he decides to stay on and make Oakdale his new home after his respite stay. Thank you again.
Lovely clean home. Lovely staff, very patient and caring. Amazing food. I feel at home visiting. Staff are my friends. So glad dad chose this home for himself he is looking so well cared for.
Thank you for your review. We're very proud of our Oakdale Care Home and we are so pleased that your dad is enjoying staying with us.
So far our experience of the Oakdale Care Home has been excellent, the quality of care and standards of the facility provides us with the confidence that my father's time at the home will be a happy and healthy one. Long may this standard of care continue.
Thank you for your review. We are really pleased that your experience of our Oakdale Care Home has been excellent. It's lovely having your father as a resident with us and we know it will continue to be a happy stay for him!
My mother-in-law stayed for 3 weeks over the Christmas period. She lives in her own home and has home visits x4 paid for by her local authority. We wanted her to come and stay with us but this was not possible. Your home was recommended by a friend and from first setting foot in the door when we came to view, we knew this would be perfect for Mum. Staff are welcoming, friendly and warm. Rooms were modern and spacious. Food was fantastic. We are now planning on moving mum down here permanently. 7-star service. Thank you.
Thank you so much for your kind review. We strive to provide a home for our residents which allows them to 'feel at home' with the added benefits of any extra help or assistance they may need, so we are very pleased that your mother-in-law had such an enjoyable stay with us! Please do not hesitate...
I am here for 2 weeks respite after an infection. I have been looked after very well. Staff helpful and friendly.
Thank you for your kind review, we're pleased you have enjoyed your stay with us and we hope you are feeling much better now. You are more than welcome to come and stay with us again!
Since arriving, my father has settled in very quickly. All the staff are polite, friendly and he receives excellent care. He really loves his meals which are of a really high standard. The home is beautiful and I always receive a warm welcome from the staff. They are happy to answer any questions I have. Knowing he's well cared for 24/7 is really comforting and more importantly knowing he's happy. It's lovely visiting him and spending time having a cuppa in the bistro area, lounge or his room. I'd highly recommend the Oakdale home.
Thank you for your lovely review and we are very pleased to hear that your Dad has settled into Oakdale so well. If there is anything further we can do to make him feel at home, please just let us know.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 February 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 23 July 2026Please contact the Home for additional details.
News (0) & Events (0)
There are no news items for Oakdale Care Home.
There are no upcoming events for Oakdale Care Home.
Awards / Recognitions (2)
- 30 Jan 2026Recipient: Oakdale Care Home
- 30 Jun 2022Recipient: Oakdale Care Home
Accreditations
There are no accreditations posted yet for Oakdale Care Home.
Meet the Team (1)

Lesley says: “Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around. My focus is on making those moments matter for our residents.”
Lesley has spent her whole career in care, with her roles taking her from nurse training to owning her own business in domiciliary care. She joins Oakdale having managed other nursing homes, and dementia-specific homes and has also owned and operated domiciliary care agencies throughout the southwest of England.
She believes that being a strong team is important and that managers in care must be “everything and more” to their team, to residents and to their families.
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