Worthington Lake Care Home

Worthington Lake, Chorley Road, Worthington Standish, Wigan WN1 2XN
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9.9 56 Reviews
  • Worthington Lake Care Home, Wigan
Worthington Lake is a new purpose-built, accredited Dementia care home in Wigan. Set within the beautiful Lancashire countryside, the home is tailored to state-of-the-art dementia care, both in design and culture.

Worthington Lake Care home encourages residents to retain independence through involvement in day to day activities. So, whether it’s access to the secure outdoor sensory spaces or supervised involvement in the kitchen facilities, where residents can prepare food, the staff ensure every resident is free to live life to its fullest.

The extensive range of features and services is what sets Worthington Lake apart. The open-plan central hub provides easy access to a number of areas, such as the tea room, dining room with terrace and private patios. And with hair salon visits, farmers' markets and gardening on the agenda, there is a wide range of activities for residents to enjoy.

Designed and built to offer bespoke and specialised dementia care the 32-bed home will offer dementia care that is truly bespoke. The care home’s layout and design has been guided by the most forward-thinking research in dementia care to allow individuals the freedom and confidence to use all abilities to the fullest extent in a safe, secure and enabling environment.

Key to the overall ethos is the home from home principle. In a layout specifically considered to help those with short-term memory loss, there are no out of bounds areas. Individuals are encouraged to follow a path and create own space - personal identity isn’t left at the front door, it’s encouraged to flourish.

Founded in 1997, Millennium Care UK Ltd is a family-owned care home group specialising in dementia, nursing, residential and respite care.
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Care Provided by Worthington Lake Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Kim Jones (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Single Rooms with Ensuite Wet Room (34)

Visiting

  • Contact the home to arrange a viewing

Parking

  • Car park at building

Worthington Lake Care Home Reviews (56)

9.9

Worthington Lake Care Home has a Review Score of 9.9 (9.888) out of 10, based on 15 reviews in the last 2 years.
Over all time Worthington Lake Care Home has 56 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Worthington Lake Care Home
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Total of 56, showing 21-40
Review from Judith M (Daughter-in-law of Resident) published on 27 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner's mum came to stay at Worthington Lake Care Home at the end of May. Mum has suffered from Dementia for a few years and her husband died suddenly in July 2021, - since then the 3 siblings were taking turns to stay with her and look after her. With much angst and emotion after 12 months we
accepted that this was not sustainable and started to look for a Care Home. After viewing several, there simply was no second choice other than Worthington Lake Care Home. Amazing staff, smart welcoming hotel style living. Open plan kitchen areas, balcony and gardens etc. However, the thing that has continued to amaze us and make us feel so happy that there was a place for mum is the amount of daily interactions and trips out etc that are arranged by Worthington Lake Care Home. I particularly love the “make my day” and the fact that activities are tailored to each individual. Mum has had her hair cut and it suits her! The change in her has been amazing, she is bright and confident and has settled into her new home well.
Reply from Kim Jones, Home Manager at Worthington Lake Care Home

Thank you so much for your kind words. We're so pleased that you're happy with the standard of care provided and we're so happy that your mum is enjoying it here at Worthington Lake and gets involved in many activities! Your feedback has been passed on to our dedicated team.

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Review from Peter B (Son of Resident) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since becoming a resident at Worthington Lake Care Home my father’s health and general demeanour have improved dramatically. This is purely down to the care and attention he receives there, from the quality staff members across all of the disciplines. He compares it to a 5-star hotel and I couldn’t
agree more.
Reply from Kim Jones, Home Manager at Worthington Lake Care Home

Thank you so much for your feedback. We really appreciate your kind words and are pleased your father is enjoying his stay and his health has improved since coming to Worthington Lake. I will pass your positive words on to our dedicated team!

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Review from Alison H (Daughter of Resident) published on 30 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Good all round care, with good facilities, caring staff and dignity for residents. Extra activities and special days eg Jubilee are well thought out. Day trips that take place are in line with residents interests and are communicated via Facebook.
Reply from Kim Jones, Home Manager at Worthington Lake Care Home

Thank you for leaving a review. We are so pleased you are happy with Worthington Lake. Your positive feedback has been passed on to our dedicated team!

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Review from J A (Daughter of Resident) published on 22 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot thank the staff enough, they are warm, friendly and caring with the residents and reassuring, friendly and informative with the residents' families.
Worthington Lake Care Home is immaculately clean and in a beautiful setting.
On a personal note, our dad is doing much better since he arrived
here, he has put on weight, his speech has improved and it is very reassuring he is in such a safe, well cared for and stimulating environment. It is the best decision we have made for him.
Reply from Kathryn Barton, Marketing Assistant at Worthington Lake Care Home

Thank you for leaving a review. We are so pleased that you are happy with the home and care provided, and we are so happy your dad is doing much better since he arrived at the home. Your positive feedback has been passed on to the dedicated team at Worthington Lake Care Home.

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Review from Trudy M (Daughter of Resident) published on 17 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to live at Worthington Lake in August 2021. Her room is lovely and is always very clean and tidy when I visit.
The home is in a beautiful setting overlooking the lake and surrounded by trees.
The home is spotlessly clean and very modern, it is more like a hotel than a care home.
The staff
are all so nice and caring and treat the residents like their own family. I always feel very welcome when I visit.
My mum has settled in very well and enjoys doing all the activities with the other residents.
The food always looks very good when I see it being served at lunchtime.
I would definitely recommend Worthington Lake Care Home to family and friends.
Reply from Kim Jones, Registered Manager at Worthington Lake Care Home

Thank you for the positive comments, it is a pleasure to look after your mum and we enjoy seeing you on your visits.

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Review from Amy B (Daughter of Resident) published on 21 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Worthington Lake has been absolutely amazing with my mum since she moved there in April this year. There is a lovely family atmosphere and everybody is included in all aspects of care home life. The activities are fab, fun and centred around the residents. They have recently been able to go out on day
trips, which has been lovely to see. The staff work tirelessly to make sure Mum is safe and happy and this gives me great peace of mind.
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Review from B H (Niece of Resident) published on 23 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have only visited Auntie in her room, not experienced food or drink. We are always welcomed with a smile, the residents we have seen do seem relaxed and happy. Our care package shows us the staff do know and understand my auntie. We are very happy with her care.
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Review from Steven B (Son of Resident) published on 5 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided in Worthington Lake is exceptional. The staff go out of their way to provide a home from home, in which I see my father is treated with respect and genuine affection. The management of the home communicates regularly with families, and even though we live too far away to visit regularly,
we feel connected to and informed about the life my father now leads.
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Review from Susan S (Daughter of Resident) published on 30 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Worthington Lakes Care Home is set in beautiful, peaceful surroundings with excellent, clean, modern and comfortable facilities, like that of a luxury hotel. The staff are very friendly, loving and caring to both residents and family members. Loved how we could just call in at any time, be made to feel
at home and make a brew. Hopefully, this will recommence once the current restrictions allow. Have to say that Mum's quality of life has certainly improved since becoming a resident.
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Review from Louise D (Daughter of Resident) published on 30 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and professionalism of the management and staff have been really impressive. Dad has settled in far more easily than we could have hoped which has been a huge relief for the family. The benefits for him are clear.
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Review from Carole A (Daughter of Resident) published on 24 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such care, understanding and respect for the residents with Dementia. Always thinking of how they can help and assist the residents settle into their new home. My mum suffered the loss of my dad whilst he too was in the home and with the care and support she has received she is now back to dancing and
joining in with the activities. She loves to help where she can and the staff encourage her with the tasks she wants to do. Having pets in the home is lovely as the residents get great pleasure seeing them. Interactions via the Facebook portal, being on Facebook is a comfort as you can see what is happening and what they've been up to on a very regular basis. The food is second to none with excellent chefs and cooks employed there. The home is beautiful, spotlessly clean, the surroundings of the gardens and Worthington lake itself are amazing and so peaceful and tranquil.
Reply from Mill Car, Marketing at Worthington Lake Care Home

Thank you, Carole, for your kind review; it is an absolute pleasure to have your mum with us at Worthington Lake; she brings so much joy to the home.

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Review from Geoff H (Son of Resident) published on 24 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum suffered a major downturn in her health earlier this year, and the support, care and compassion I witnessed from all of the staff and carers, not just to her, but to myself was outstanding and helped us all through a very difficult period. My mum's health is much improved.
Reply from Mill Car, Marketing at Worthington Lake Care Home

Hi Geoff, thank you so much for your kind review; it means so much to all of us at Worthington Lake; it is a pleasure to have your mum as part of our Worthington Lake family.

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Review from Vivien B (Daughter of Resident) published on 24 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been in Worthington Lake Care Home for 11-months. Over those months, her dementia condition has worsened. I have nothing but appreciation for how the staff, all staff, have supported mum and their care and patience is truly outstanding. I really feel mum is cared for as an individual with
her own idiosyncrasies. Mum loves singing and this has been well catered for. Mum is very independent and before it was necessary for 24-hour care. she resisted carers helping her in her own home and always knew they were carers by the uniforms. What is great at Worthington is that carers wear their own clothes no uniform. Just one thing the home do in responding to the issues of having dementia. It was one of the hardest decisions for me to make for mum needing a care home, but I have peace of mind in knowing she is happy and well cared for.
Reply from Mill Car, Marketing at Worthington Lake Care Home

Hi Vivian, thank you so much for your kind review; it is a pleasure to have your mum as part of our family at Worthington Lake; we love singing in our home, it brings so much joy, and your mum is a pleasure to be around.

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Review from Stuart H (Son of Resident) published on 24 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been pleased with the care and experience my dad has had since moving in last August. He always says the staff can't do enough for you which I think is great feedback. He has made friends and been able to join in lots of activities. I feel the staff treat him with care and respect and as a person
who they can joke with not just someone with dementia.
Reply from Mill Car, Marketing at Worthington Lake Care Home

Hi Stuart,


Thank you so much for your kind review, it is a pleasure to have your dad as part of our Worthington Lake family, he brings joy to the home on a daily basis and we look forward to being able to welcome you back into the home in the near future.

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Review from Tracey Ann L (Daughter of Resident) published on 24 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents moved to Worthington Lake in January 2021. They both suffer from Alzheimer's and Vascular dementia and independent living was getting very difficult. My father had become suicidal and we have later established this was because of the number of cold calls and scams he received by mail
or by phone call. My mum was becoming paranoid and difficult to help, spending all her time in bed watching TV. The home has given them a new lease of life. As a family, we have seen an improvement in their mood and social interaction, whilst we have the knowledge that they are being cared for and are safe. The house carers are just lovely and although we are not able to go into the home at this time we have witnessed them dealing with very difficult situations on facetime with kindness, skill and patience. During covid, entering a care home has been difficult for my parents as they have at times been cut off from family but the staff have more than bridged the gap. Thank you.
Reply from Mill Car, Marketing at Worthington Lake Care Home

Hi Tracey,


It is an absolute pleasure to have your mum and dad as part of our family here at Worthington Lake, they bring joy to everyone in the home and we are very much looking forward to welcoming you back into the home.

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Review from Paula N (Daughter of Resident) published on 24 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was hard to choose a care home for mum last summer when we couldn't visit due to covid restrictions, but mum liked the photos of Worthington Lake on their website and Facebook. I'm sure my family and I made the right choice because mum settled in quickly and is happy living there.
Reply from Mill Car, Marketing at Worthington Lake Care Home

Hi Paula,


Thank you for your kind review, it is a pleasure to have your mum as part of our family at Worthington Lake.

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Review from Gillian R (Daughter-in-law of Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father-in-Law is a resident of Worthington Lakes Care Home and the standard of care has been exceptional since he arrived. The staff have been friendly and supportive and have provided a wealth of information when needed. The Deputy Manager has been easily contactable and has answered any questions
the family have had, she has taken the time time to speak to all our family members, which is quite a large family as requested. She has also met family members on a regular basis when visiting and provided updates and reassurance, especially when family members have been concerned when ending the visit. The activities that are organised at Worthington Lakes has been both stimulating and entertaining for my Father-in-Law, who has been a willing participant. I would recommend Worthing Lakes Care Home to others as the staff have most definitely met my Father-in Law's needs and there is no doubt there has been an improvement in his well-being both mentally and physically.
Reply from Mill Car, Marketing at Worthington Lake Care Home

Hi Gillian,


Thank you so much for your review, this means so much to all of us at Worthington Lake, we will feed this back to all of the team. It is a pleasure to have your Father-in-law as part of our Worthington Lake care home.

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Review from Chris C (Son of Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was diagnosed with Alzheimer's in December 2020, lived alone and deteriorated rapidly. After looking at several homes we found Worthington Lake. The first two weeks were difficult as mum settled in but the home was very supportive and assured us mum would be okay. Fast forward a couple of months,
mum is eating properly, enjoying regular exercise and has made a lot of new friends. She is a lot more alert and bright in our conversations and is really happy at Worthington Lake. I wouldn't hesitate in recommending them. Thank you to everyone there for all you do.
Reply from Mill Car, Marketing at Worthington Lake Care Home

Hi Chris,


Thank you for your review of Worthington Lake, it is a pleasure to have your mum here as part of our Worthington Lake family.

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Review from Deborah B (Daughter of Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our parents received the devastating diagnosis of mixed dementia in March 2020. Despite excellent at-home care from another service, it became obvious that they needed not only practical care but interactive care, care that would enable them to live an enriched life. We found this in Worthington Lake.
The transition hasn't been easy due to their condition but the kindness and support of the staff and the social activities are amazing. Through Covid, we have been able to use the Retreat in order to visit and are just looking forward to the time when we can share a whole day with them and their new friends. Thank you for putting light and laughter back into their lives, freeing them from the worries of trying to maintain the daily struggle with life with mixed dementia and for us to see our parents living, loving and thriving. It is difficult to fully assess some of the questions below as we have yet to see their rooms. However, our parents tell us they are very happy and we can see that.
Reply from Mill Car, Marketing at Worthington Lake Care Home

Hi Deborah,


Thank you so much for your lovely words, we absolutely love having your mum and dad here with us at Worthington Lake, they are such amazing people and we love having them as part of our Worthington Lake family.

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Review from H L (Daughter of Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Worthington Lake Care Home for 8 months. Not a move we wanted to make so were very apprehensive and upset. Since her time in the home, Mum is no longer lonely and is encouraged to live as independently as she can in the home and garden setting. The staff who look after Mum are both kind
and caring towards her. Mum feels she has made positive relationships with the staff and it is nice to see her interacting with them when we go to visit. Mum feels comfortable and safe here. There are many varied activities - Mum's favourite being the Art and Craft sessions. During Covid, visiting restrictions meant that we could not go into the Care Home, however, the retreat facility or "Posh Shed" as we like to call it, which is a safe bubble environment, has been a blessing and allowed us to see Mum once a week. Thank you for looking after our Mum.
Reply from Mill Car, Marketing at Worthington Lake Care Home

Thank you Helen for your lovely words, it is a pleasure to have your mum as part of our Worthington Lake family and we are so pleased she has settled in so well and made friends with staff and residents within the home.

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Current Review Score: 9.9 (9.888)

Overview of Review Score

The Review Score of 9.9 (9.888) out of 10 for Worthington Lake Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.888 for Worthington Lake Care Home is calculated as follows: ( (161 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 179 Ratings = 4.888
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Worthington Lake Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Kim

Kim Jones

Job Title: Registered Manager Joined: 2020

Kim has worked in dementia care for over 20 years, in various settings and roles. She initially started as a Domestic Assistant and worked her way up to achieve her first Registered Manager post back in 2015. Her focus is to always ensure the care provided by herself and her team is person-centred and promotes a full, meaningful and active life, in which activities and engagement play a significant role.

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