The residents are looked after by wonderful staff who are so patient and caringLinda J(Wife of Resident/Service User)
The residents are looked after by wonderful staff who are so patient and caringLinda J(Wife of Resident/Service User)
The dedicated team at Mountbatten Grange care home in Windsor, Berkshire, deliver expert residential, nursing and dementia care on a permanent and respite basis. They also offer compassionate end of life care.
The Windsor care home has a range of luxury amenities including its own café, hair and beauty salon and cinema room. Enjoy delicious food prepared by the chef led kitchen team in the private family dining facility or take...
The dedicated team at Mountbatten Grange care home in Windsor, Berkshire, deliver expert residential, nursing and dementia care on a permanent and respite basis. They also offer compassionate end of life care.
The Windsor care home has a range of luxury amenities including its own café, hair and beauty salon and cinema room. Enjoy delicious food prepared by the chef led kitchen team in the private family dining facility or take in the stunning views of Windsor castle from the communal dining room.
The lifestyle team organises a varied programme of activities and events. Residents also enjoy getting out and about in the home’s minibus. Popular trips include lunch at the local pub, shopping in Windsor or a trip to the Thames.
Mountbatten Grange is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.
Contact Mountbatten Grange to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Mountbatten Grange for full pricing details and T&Cs.
Mountbatten Grange has a Review Score of 9.9 (9.907) out of 10, based on 47 reviews in the last 2 years.
Over all time Mountbatten Grange has 147 reviews.
Mountbatten Grange is a newly built care home that has been well designed with great attention to detail to cater for residents with dementia. I know my mum is being well looked after by the friendly and caring staff, which is a big relief. Thanks!
Mountbatten Grange is a newly built care home that has been well designed with great attention to detail to cater for residents with dementia. I know my mum is being well looked after by the friendly and caring staff, which is a big relief. Thanks!
1. I think the home is slightly understaffed. This is based on comments from my father, who says at...
2. Both my parents receive nursing care. I would expect a monthly update on their condition, especially my mother who has Parkinson's disease and has been debilitated by a stroke. The local doctor makes weekly visits but we do not get any feedback unless we ask. She recently had a change of medication but we were not informed.
Thank you for your review, we’re pleased to hear that you’re very happy with the care and quality of the home and to see your good scores, particularly for the team, dignity and support the home provides. I would like to reassure you that we are not understaffed in any way – when you visit the home...
Thank you for your review, we’re pleased to hear that you’re very happy with the care and quality of the home and to see your good scores, particularly for the team, dignity and support the home provides. I would like to reassure you that we are not understaffed in any way – when you visit the home you will, of course, see lots of the care team, as well as other colleagues, interacting with residents, but there are also lots of other team members that you may not see as they are assisting or working with residents on a one-to-one basis in their rooms or other areas of the home delivering care. We always ensure every resident is safe and well cared for, 24 hours a day, seven days a week. At Mountbatten Grange, we also offer monthly review meetings which the family are welcome to attend – if this is scheduled for a day or time that is unsuitable, we will, of course, do our best to reschedule for you. We respect the resident's wishes where they are happy to involve family we will give regular feedback. Families are also welcome to visit and chat with the GP during their weekly visit.
Mum wanted to be at home, of course she did, but if you cannot look after yourself at home what a lovely place to call home. Staff were friendly, loving and caring. The place was clean, welcoming and smelt nice, her room was lovely and a good size. We tried with mum in a different home at first but...
Mum wanted to be at home, of course she did, but if you cannot look after yourself at home what a lovely place to call home. Staff were friendly, loving and caring. The place was clean, welcoming and smelt nice, her room was lovely and a good size. We tried with mum in a different home at first but it didn't feel right. Once she was in Mountbatten Grange we all felt much happier. You have to choose the right home for your family and we know we did. Thank you.
Mountbatten Grange is a very friendly and supportive care home. My Mum has settled in as well as can be expected given her dementia, and we enjoy visiting her there much more than we used to when she was living alone. This is primarily because we now know she is safe where she is, and well looked...
Mountbatten Grange is a very friendly and supportive care home. My Mum has settled in as well as can be expected given her dementia, and we enjoy visiting her there much more than we used to when she was living alone. This is primarily because we now know she is safe where she is, and well looked after. The staff at the home are helpful and dedicated, and responsive when we have any questions about Mum. The only recent disappointment has been not being able to eat in the dining room with Mum, but as this is due to a request from residents to be just residents at meal times this has to be respected.
Thank for you taking the time to write your review – we are incredibly pleased to see your good and excellent scores, and hear how well your mum has settled into Mountbatten Grange. Thank you for your understanding regarding mealtimes – as you know it is the resident’s home, and as we had...
Thank for you taking the time to write your review – we are incredibly pleased to see your good and excellent scores, and hear how well your mum has settled into Mountbatten Grange. Thank you for your understanding regarding mealtimes – as you know it is the resident’s home, and as we had overwhelming feedback that they wanted main mealtimes in the dining room to be just for them, we, of course, respected their wishes. However, if you would like to join your mum for a meal, please just let us know if advance – we would be happy to arrange for this to be served to you both in your mum’s room, and (especially for larger events such as birthdays), don’t forget we also have a private dining space that can be booked for gatherings of family and friends to enjoy time with loved ones. We also offer tea, coffee, and delicious cakes and snacks in the home’s café which you are also welcome to enjoy with your mum at any time.
Christmas day lunch with Mum was the best we have had for years. She ate all three courses and chatted away happily. This may seem normal, but for the last year, all she has eaten are sandwiches, so to see her enjoy a balanced, healthy meal and enjoy it was something that will stay with me for a...
Christmas day lunch with Mum was the best we have had for years. She ate all three courses and chatted away happily. This may seem normal, but for the last year, all she has eaten are sandwiches, so to see her enjoy a balanced, healthy meal and enjoy it was something that will stay with me for a long time. Thank you to all the staff at Mountbatten Grange for making this happen.
All Dad's visitors have been made to feel very welcome and have all said how lovely the place is.
All Dad's visitors have been made to feel very welcome and have all said how lovely the place is.
I felt very secure and well looked after. The staff went out of their way to help me and nothing was too much trouble.
I felt very secure and well looked after. The staff went out of their way to help me and nothing was too much trouble.
There are lovely staff here who look after me very well.
There are lovely staff here who look after me very well.
It was a wrench for her leaving her old home of 60 years but she is now looking forward to her future - safe and secure.
It was a wrench for her leaving her old home of 60 years but she is now looking forward to her future - safe and secure.
I was in Mountbatten Grange for respite care following a breakage and 6 weeks of immobility. I found Mountbatten Grange a very welcoming environment and very comfortable. The staff were all very kind and dealt with intimate functions with total diplomacy.
I was in Mountbatten Grange for respite care following a breakage and 6 weeks of immobility. I found Mountbatten Grange a very welcoming environment and very comfortable. The staff were all very kind and dealt with intimate functions with total diplomacy.
My husband and I are extremely happy with the staff who always are very cheerful and ready to assist in any way they are able.
My husband and I are extremely happy with the staff who always are very cheerful and ready to assist in any way they are able.
Staff are very helpful and caring. Good modern facilities a well-run home.
Staff are very helpful and caring. Good modern facilities a well-run home.
Was pleasantly surprised! A lovely place that does not 'feel' like a care home.
Was pleasantly surprised! A lovely place that does not 'feel' like a care home.
When Mum came here, she was scared, confused and did not want to leave her home. However, the patient, personal and sensitive care of all the staff transformed her. You opened up the last days of her life, to friendships and fun, giving her back the dignity and independence she had lost through her...
When Mum came here, she was scared, confused and did not want to leave her home. However, the patient, personal and sensitive care of all the staff transformed her. You opened up the last days of her life, to friendships and fun, giving her back the dignity and independence she had lost through her illness. We can never thank you enough, you were all exemplary.
Standard of nursing care very good.
Standard of nursing care very good.
My daughter and I viewed Mountbatten Grange in March 19 we were immediately impressed with the staff and carers on duty. We were given freedom to view all accommodation and immediately realised we had at last found the right place where we would be happy for my beloved husband to receive the...
My daughter and I viewed Mountbatten Grange in March 19 we were immediately impressed with the staff and carers on duty. We were given freedom to view all accommodation and immediately realised we had at last found the right place where we would be happy for my beloved husband to receive the professional nursing and care need at this time. To you all a simple thank you.
Thank you all from the bottom of my heart.
Thank you all from the bottom of my heart.
Deciding to put a loved one into a care home is never an easy decision for families. From the very first visit to her admission, Mum has been treated with the utmost respect and kindness. Mum has flourished within the 5 weeks she has been here, loves the activities, enjoys the company of the other...
Deciding to put a loved one into a care home is never an easy decision for families. From the very first visit to her admission, Mum has been treated with the utmost respect and kindness. Mum has flourished within the 5 weeks she has been here, loves the activities, enjoys the company of the other residents. Staff always have time for her, no matter what time of day. Truly has been the best decision for Mum.
I experienced two other providers before I came to Mountbatten and now I can thoroughly recommend it.
I experienced two other providers before I came to Mountbatten and now I can thoroughly recommend it.
Very good care.
Very good care.
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A mother and daughter from a Care UK care home laced up their walking boots and trekked almost 100 miles across the Scottish Highlands to raise thousands of pounds for...
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I started my career in care in 2001 and joined the Care UK team in 2006. What really stands out for me about Mountbatten Grange is its homely...
I started my career in care in 2001 and joined the Care UK team in 2006. What really stands out for me about Mountbatten Grange is its homely atmosphere. Family members can visit whenever they want and are always guaranteed a lovely welcome.
My goal at work every day is to make sure every resident is happy and enjoying a stimulating, fulfilling life. I think the only way to achieve this is by making sure that each resident receives truly individualised care from people who’ve invested time in really getting to know them, their needs and their experiences. It’s also important to me that family members are happy with the care that their loved one is receiving. Getting great feedback from relatives is very rewarding for everyone on our team.
Outside of work I enjoy being outdoors, taking walks, going for bike rides and generally spending time in the countryside. Many residents enjoy spending time outdoors too, so we like to get out and about as much as possible, in the local area and also to the coast.
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