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Barchester Queens Manor Care Home

565 Queensferry Road, Edinburgh, City of Edinburgh EH4 8DU
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it was 'like staying in a 5-star hotel' but even betterCarol S(Daughter of Resident/Service User)
Barchester Queens Manor Care Home, Edinburgh
The facilities are first class. It’s spotlessly clean, modern, bright and equipped to a 5-star levelRoss M(Son of Resident/Service User)
Barchester Queens Manor Care Home, Edinburgh
I was impressed by the attentiveness and friendliness of all staff in all rolesA O(Niece of Resident/Service User)
Barchester Queens Manor Care Home, Edinburgh

Queens Manor Care Home has been specifically designed to provide high-quality residential care to older people, including individuals living with dementia. The home is located on Queensferry Road, near Edinburgh, and is about a 20 minute drive to the city centre.

Care and support is offered in a warm, homely and friendly environment. The team of qualified and dedicated staff focus on the individual needs of each person, and are committed...  

Care Provided by Barchester Queens Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,150N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Queens Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Margaret-Ann Davidson (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Barchester Queens Manor Care Home Reviews (81)

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9.9

Barchester Queens Manor Care Home has a Review Score of 9.9 (9.923) out of 10, based on 23 reviews in the last 2 years. Over all time Barchester Queens Manor Care Home has 81 reviews.

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Showing 81 reviews matching selected criteria
Review from L O (Granddaughter of Resident) published on 10 September 2024 Submitted via Postal Card
Overall Experience

My gran has been living at Barchester Queens Manor Care Home for two years now and it is nothing short of excellent. The attention to detail, commitment of staff and care given is second to none. We attended their event on Saturday and it was amazing. The event brought great memories back for my gran and allowed us time to spend at an event as a family. Who knows if this would have ever happened without Queens Manor. Thank you.

Reply from Shannon Cullen, Senior Head of Lifestyle and Enrichment at Barchester Queens Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I am also delighted that you enjoyed our event. I will pass on your feedback to the team.

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Review from I C (Relative of Resident) published on 9 September 2024 Submitted via Postal Card
Overall Experience

I attended the Queens Manor Fringe festival with my family, what a great day for everyone! My gran loved everything that was going on from the street act, canapes, cocktail bar and Jazz band. It was all lovely and well organised. Staff always go above and beyond at Queens Manor and they are all amazing. If anyone is looking for a fun, caring and beautiful place to live, look no further than Queens Manor.

Reply from Jane Longstaff, On behalf of Queens Manor at Barchester Queens Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from L C (Daughter of Resident) published on 21 August 2024 Submitted via Website
Overall Experience
My mum enjoyed the recent Fringe event where a wonderful jazz singer performed songs from the past. The host was witty and welcoming and the singer was accompanied by 2 excellent musicians. The home had gone out of its way to organise an entertaining afternoon with drinks and homemade snacks.
My mum is a fairly recent resident and, as a dementia patient, lives on the first floor. Initially, she took part in some activities and was included in 2 outings which she enjoyed very much. Unfortunately, she doesn't always realise what is on offer and relies on family or members of staff to encourage her to participate.

Otherwise, we have been very happy with the care my mum is receiving and appreciate the hard-working staff and the care they give to the residents.

Reply from Jane Longstaff, On behalf of Queens Manor at Barchester Queens Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Rosalie J (Granddaughter of Resident) published on 24 June 2024 Submitted via Website
Overall Experience
I visited with my Grandmother on their open day in May.
Staff were very welcoming and friendly along with great management.
The home offers plenty of opportunities for the residents.
The building was lovely and clean.

Would highly recommend it to anyone.

Reply from Shannon Cullen, Senior Head of Lifestyle and Enrichment at Barchester Queens Manor Care Home

Thank you for your review and your positive comments regarding our home and meal service. Everyone at Queens Manor works hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. All the best!

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Review from G S (Son of Resident) published on 3 May 2024 Submitted via Postal Card
Overall Experience
Care home is a new build, well-designed, clean and tidy.
More importantly, all the staff are friendly, polite and very caring.

How they do the job I don't know!

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Queens Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Alastair H (Son of Resident) published on 26 April 2024 Submitted via Postal Card
Overall Experience

I had my lunch with Mum today. Excellent food and service served in a small private lounge with a lovely view of the garden adjoining the home and its car park. Highly recommend dining in to avoid the chilly weather outside. Lunch by the way was mushroom soup and chicken supreme.

Reply from Shannon Cullen, Senior Head of Lifestyle and Enrichment at Barchester Queens Manor Care Home

Thank you for your review and your positive comments regarding our home and meal service. Everyone at Queens Manor works hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. All the best!

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Review from Laura C (Ex Family Member) published on 15 April 2024 Submitted via Website
Overall Experience
What an incredible home!
The manager and her team run a fantastic home. It’s warm, welcoming and very luxurious.
The staff were professional and curious.

I would highly recommend Barchester Queens Manor Care Home to anyone looking for a care setting.

Reply from Shannon Cullen, Senior Head of Lifestyle and Enrichment at Barchester Queens Manor Care Home

Thank you for your review and your positive comments regarding our home and team here, at Queens Manor, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. All the best!

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Review from K R (Daughter of Resident) published on 9 October 2023 Submitted via Postal Card
Overall Experience

Mum came into Barchester Queens Manor Care Home for four weeks respite and was so happy she stayed! The staff were very welcoming and the surroundings are very attractive, immaculately clean and comfortable. Mum settled immediately and enjoyed all the activities. The staff are extremely caring and friendly and welcome family and friends. A big thank you to them all for a job well done.

Reply from Shannon Cullen, Senior Head of Lifestyle and Enrichment at Barchester Queens Manor Care Home

Thank you for your review and your positive comments regarding our home and team here at Queens Manor who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. All the best!

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Review from Rebecca H (Great-Niece of Resident) published on 5 October 2023 Submitted via Postal Card
Overall Experience

My great-aunt has stayed in Queens Manor Care Home from June 2022 and loves it. She wasn't getting enough social interaction at home and Queens Manor is a hive of activity with something always going on. Their recent Fringe Event was great and offered something for everyone. The food has good variety and the care and compassion shown is second to none in the area. 100% recommend.

Reply from Shannon Cullen, Senior Head of Lifestyle and Enrichment at Barchester Queens Manor Care Home

Thank you for your review and your positive comments regarding our home and team here at Queens Manor who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. All the best!

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Review from Amy O (Friend of Resident) published on 29 September 2023 Submitted via Website
Overall Experience
This is a wonderful care home for anyone considering becoming a resident. The facilities are quite unmatched making it a clear front-runner when looking into options in and around Edinburgh. What really stands out is the level of care and attention given by each department.
They seem to be very inclusive when considering meal options, activities, and level of care.

Would absolutely recommend going for a look around and speaking to the team if you are interested in this location.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Queens Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from P S (Mother-in-law of Resident) published on 29 September 2023 Submitted via Website
Overall Experience
I see all the staff working together for the residents, whether it be the everyday get-together or in memory lane.
Respect and dignity are very much a high priority for each and every resident.
Commitment to quality of care, as there is a resident questionnaire and discussion group weekly.

Compassion and improving lives, I personally agree and witness - lots of opportunities for events happening. With the care that is taken with our loved ones overspills to the family members, we feel overwhelmed with the fact that we are as one and kept informed frequently. This is a very high standard of care.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Queens Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Joe G (Friend of Resident) published on 26 September 2023 Submitted via Postal Card
Overall Experience

One of the best-managed healthcare facilities I have ever experienced. Kind, compassionate, skilled care consistently delivered.

Reply from Shannon Cullen, Senior Head of Lifestyle and Enrichment at Barchester Queens Manor Care Home

Thank you for your review and your positive comments regarding our home and team here at Queens Manor who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. All the best!

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Review from Ellyn G (Daughter of Resident) published on 26 September 2023 Submitted via Website
Overall Experience
My dad moved into the care two weeks ago, the staff have been fantastic, making sure the transition from hospital to care home went smoothly.
His room is lovely and very homely, he has lost a lot of weight whilst in hospital but the food at Queens Manor Care Home is excellent and he likes the choices on the menus.
The staff have been very helpful too, even tagging all his clothes which was a great help to his family. Special thanks to the senior carer for sorting out his medication.

Would definitely recommend the home in the future.

Reply from Shannon Cullen, Senior Head of Lifestyle and Enrichment at Barchester Queens Manor Care Home

Thank you for your review and your positive comments regarding our home and team here at Queens Manor who work hard to deliver high standards of quality care at all times. We are delighted that your dad is setting in well and I will pass on your feedback to the team. All the best!

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Review from Valerie C (Resident / Service User) published on 31 August 2023 Submitted via Postal Card
Overall Experience

This is an exceptionally good care home. The staff are beyond equal and I would have no hesitation in recommending it to friends or family. The level of the home sets an excellent example and this is mirrored right down to the cleaners. The food is good but it is a struggle for staff to meet budgets at the current time.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Queens Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Susan B (Daughter of Resident) published on 10 August 2023 Submitted via Postal Card
Overall Experience

Dad has now been at Queens Manor for three years. All the staff are lovely and Dad is very well cared for. It's very comforting to know that Dad is safe and happy. There is plenty of activities throughout the week to keep everyone entertained. My sister, brother and I are very happy we chose Queens Manor for Dad.

Reply from Shannon Cullen, Senior Head of Lifestyle and Enrichment at Barchester Queens Manor Care Home

Thank you for your review and your positive comments regarding our home and team here at Queens Manor, who work hard to deliver high standards of quality care at all times. we are delighted that your dad enjoys his time here with us and I will pass on your feedback to the team. All the best!

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Review from Ellen F (Resident / Service User) published on 12 July 2023 Submitted via Postal Card
Overall Experience

This home has provided so much care and carers that give so much to us all. The entertainment is superb, with plenty of choice of things to do. The food is excellent with good choices. This place has helped me to find myself again and get my life back together. A big thank you.

Reply from Shannon Cullen, Senior Head of Lifestyle and Enrichment at Barchester Queens Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team here at Queens Manor, who work hard to deliver high standards of quality care at all times. we are delighted that you enjoyed your time here with us and I will pass on your feedback to the team. All the best!

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Review from Valerie D (Resident / Service User) published on 10 July 2023 Submitted via Postal Card
Overall Experience

Overall, I am happy here. There is a good atmosphere and the staff are helpful and happy despite being hard worked due to shortages, which may be why it has taken so long to get baths and hair washes at regular intervals. I have a good room with access to a spacious outside area and am able to indulge in gardening activities. I appreciate having my own desk and bookcase which allows me to continue with various projects via the internet.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Queens Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from D O (Partner of Resident) published on 8 May 2023 Submitted via Postal Card
Overall Experience
From day one, the staff have always been very professional and kind, efficient and gentle, generally making Barchester Queens Manor Care Home a very happy and friendly "home from home".

They have a good relationship with local GPs and district nurses.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Queens Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Safety / Security
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Review from R P (Resident / Service User) published on 20 April 2023 Submitted via Postal Card
Overall Experience

Comfortable home, the staff is very pleasant and helpful. Food is acceptable but not always for personal choice, however on off days something is always available for me.

Reply from Shannon Cullen, Senior Head of Lifestyle and Enrichment at Barchester Queens Manor Care Home

Thank you for your comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team!

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Review from C S (Respite Resident) published on 28 March 2023 Submitted via Postal Card
Overall Experience

I stayed for 1 month, very tired on arrival after breaking my right wrist 2 weeks before. Gave me exactly the right support I needed and I appreciated three good meals a day which helped to build up my energy again. I needed a zimmer frame to practice my walking and was much more confident by the time I went home. I would come again if I needed respite care and recommend it to others. Small criticism- the change from a jug to bottles of water made it difficult for the staff to keep up the supply and they were impossible to open.

Reply from Shannon Cullen, Senior Head of Lifestyle and Enrichment at Barchester Queens Manor Care Home

Thank you for your review. Many thanks for your kind words - it was lovely having you join the Queens Manor for a short time and we very much enjoyed having you stay with us. Please do feel free to pop in and say hello if you're passing. All the very best.

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Regulatory Rating

Care Inspectorate (CI) Rating

Date: 12 January 2026
  • How well do we support people's wellbeing?
    Very Good

    (5)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Good

    (4)

  • How good is our setting?
    Very Good

    (5)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (78) & Events (5)

News
  • 24 Jul 2026

    Residents enjoyed a trip to Cramond Waterfront to sit, relax, and have an ice cream in this gorgeous weather. Residents and visitors alike were making the most of the sunshine—what...

  • 24 Jul 2026

    This week, our Queens Manor residents enjoyed a wonderful afternoon of flower arranging, thanks to Miranda, who generously donated her beautiful bridal flowers following her wedding at Carlowrie Castle. Miranda...

  • 24 Jul 2026

    She looks fabulous — radiant and so joyful! Wishing Joan a wonderful year ahead filled with health, laughter, and more celebrations

Upcoming Events

Awards / Recognitions (18)

Accreditations

There are no accreditations posted yet for Barchester Queens Manor Care Home.

Meet the Team (11)

Margaret-Ann Davidson
Margaret-Ann DavidsonJob Title:General ManagerJoined: 2024

Hello, my name is Margaret, and I have been proud to work in the care sector for over 40 years. I joined Barchester in February 2024, bringing with me extensive experience as a care home manager in a private nursing home, where I supported older people living with dementia and a wide range of physical and mental health needs.

I am deeply passionate about ensuring that every resident receives the highest standard of care and is able to lead a happy, fulfilled life.

I look forward to welcoming you to our home and sharing with you the warm, supportive environment we have created together.

Coral Wiltshire
Coral WiltshireJob Title:Deputy General ManagerJoined: 2019

Hi, my name is Coral, and I am Deputy General Manager here at Queens Manor.

I began working with Barchester when Queens Manor first opened after I moved up to Edinburgh from Swindon. I started working in care as helping others and making a difference gives me purpose and drive and I continuously strive to improve my skill set every day so that the residents receive the best possible care and so that I can lead the team well – After being promoted to Head of Unit and now after a very successful interview period, I have now been promoted to Deputy General Manager and I am super excited for the future here at Queens Manor.

I love getting to know the residents, their families, and I love the partnerships I’ve made with my colleagues and the wonderful team here.

Hayley Eaton
Hayley EatonJob Title:AdministratorJoined: 2019

Hi, my name is Hayley, and I am the Administrator here at Queens Manor.

I have experience working in the care sector since 2006, both clinically and administratively; this has given me a great insight into the needs and desires of people moving into a care community. I started working at Queens Manor in 2018 as the home administrator and worked together with the concierges to ensure the smooth running of the home.

I love that I can work in a job I enjoy with a great team, and I feel privileged to be part of this flagship home.

Mary-Jane
Mary-Jane Job Title:Lifestyle CoordinatorJoined: 2024

Hello, my name is Mary Jane. I have been proudly part of the Queens Manor family for over a year and now have the pleasure of leading our Activities and Lifestyle team.

I’ve worked in the care sector for over five years, gaining experience across different roles before finding my passion in creating meaningful, joyful experiences for residents. What drew me to Queens Manor is what keeps me here — it’s a home that values individuality, growth, and self-expression, and it’s a place where residents, families, and staff feel truly seen and welcomed.

Every day, I’m inspired by the dedication, kindness, and teamwork around me. I love knowing that the activities we create add purpose, enjoyment, and connection to daily life — and I feel lucky to be part of a team that shares that same goal.

Raymond Thomson
Raymond ThomsonJob Title:Head ChefJoined: 2021

Hello! My name is Raymond Thomson, and I am the Head Chef at Queens Manor Care Home.

Here at Queens Manor, we provide a wonderful choice of beautiful, delicious and nutritious dishes. The food and dining experience at Queens Manor is recognised as an integral part of the lifestyle here at the home, and I am committed to working alongside the Head of Lifestyle to ensure that our residents' needs and expectations are not only met, but exceeded.

When I was a child, I spent a lot of time with my brother, who was a chef – this is how I caught the Chef Bug, and from here I dedicated my time to developing my skills and becoming great at what I do!

Having a background in hotels, weddings and events, I have the knowledge and experience to cater to our residents' individual dietary needs, as well as the creativity to ensure that our mealtimes are also exciting times!

Kathleen Wallace
Kathleen WallaceJob Title:ConciergeJoined: 2018

Hi, my name is Kathleen, and I am the concierge here at Queens Manor.

I have had a long history of working with the public and felt that it was time for a new challenge in my life. Every day is different here at Queens Manor, no two days are ever the same. It has been wonderful getting to know the team as it grows and develops.

The best part of my job is meeting new people, showing them what we provide and getting to know each person well as they move in and become part of Queens Manor Community

Jennifer Winnik
Jennifer WinnikJob Title:Team LeaderJoined: 2022

My name is Jennifer, and I am one of the Team Leaders here at Queens Manor. My role is to ensure that all of the residents are receiving the care and service that they deserve – this ranges from personal care to lifestyle choices. Having worked in care settings for over 17 years, I bring with me a wealth of knowledge to ensure that expectations are not only met, but exceeded.

One of my favourite parts of working at Queens Manor is definitely talking to the residents and hearing about their life stories – It is truly amazing to hear everyone’s backgrounds and different spiritual, cultural and professional travels.

I always say choose a job you love & you will never work a day in your life, and this very much remains true for my role at Queens Manor.

Nicoleta Mitchell
Nicoleta MitchellJob Title:Head HousekeeperJoined: 2022

My name is Nicoleta and I am the Head Housekeeper at Queens Manor.

When asked what my favourite part of my job is, I really struggled to think of just one thing. If I had to choose, I would say building relationships with the residents and my colleagues.

Connie
Connie Job Title:Resident Ambassador!Joined: 2025
We are delighted to introduce you to our Resident Ambassador, Connie, here at Queens Manor Care Home.
Connie is a valued member of our community, and we are thrilled to have her represent our residents.
As Resident Ambassador, Connie serves as a voice for fellow residents, communicating their wishes, suggestions, and feedback to our staff members.

Connie makes such a positive impact in our care home.

Barry Deehan
Barry DeehanJob Title:ReceptionistJoined: 2026

I have spent 26 years working as a care auxiliary within the NHS, as well as supporting individuals in the community as a carer. My first experience in reception work began as a volunteer at St Columba’s Hospice, and more recently, I have gained further front-of-house experience in a local hotel.

I’m passionate about delivering excellent customer service, and I’m genuinely excited to begin my journey with Queens Manor.

James Burton
James BurtonJob Title:Gardener

James has recently retired from his role in the Scottish Parliament and has joined our team recently. James, who has a horticultural qualification, says he is loving the opportunity to work with QM Gardeners to plan and develop a colourful and inclusive garden space.

He's already drawn up a plan with residents and said,' It's not like work at all!

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