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- Barchester Queens Manor Care Home

it was 'like staying in a 5-star hotel' but even betterCarol S(Daughter of Resident/Service User)

The facilities are first class. It’s spotlessly clean, modern, bright and equipped to a 5-star levelRoss M(Son of Resident/Service User)

I was impressed by the attentiveness and friendliness of all staff in all rolesA O(Niece of Resident/Service User)

it was 'like staying in a 5-star hotel' but even betterCarol S(Daughter of Resident/Service User)

The facilities are first class. It’s spotlessly clean, modern, bright and equipped to a 5-star levelRoss M(Son of Resident/Service User)

I was impressed by the attentiveness and friendliness of all staff in all rolesA O(Niece of Resident/Service User)

Queens Manor Care Home has been specifically designed to provide high-quality residential care to older people, including individuals living with dementia. The home is located on Queensferry Road, near Edinburgh, and is about a 20 minute drive to the city centre.
Care and support is offered in a warm, homely and friendly environment. The team of qualified and dedicated staff focus on the individual needs of each person, and are committed...
Care Provided by Barchester Queens Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Queens Manor Care Home for full pricing details and T&Cs.
Contact Barchester Queens Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Margaret-Ann Davidson (General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Barchester Queens Manor Care Home Reviews (81)
Barchester Queens Manor Care Home has a Review Score of 9.9 (9.923) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Queens Manor Care Home has 81 reviews.
The management and staff have been so professional, knowledgeable and have been wonderful in welcoming my husband for respite care. Every need was addressed to make him feel secure and commitment to make him enjoy his stay was fantastic. I felt so relieved he was receiving exceptional care, which allowed me to relax and have a welcome break. I now have the confidence to let him have regular visits. Thank you to such wonderful staff.
Thank you so much for your review, we're honoured to care for your husband and we are very much looking forward to his next visit with us.
Everyone very friendly, helpful and caring. Any problems are efficiently and promptly dealt with. Plenty of activities and outings, it is your choice. I really enjoy my life here, never lonely.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. We pride ourselves in providing an extensive calendar...
The care home is very comfortable and beautifully arranged. The facilities the care home provides are either onsite or visits are arranged with a minibus for transport. The staff, which includes everyone, the cleaners, the care staff, the management of the home, are all helpful and cheerful and make me feel welcome. I have met people who have chosen to live here permanently and they are also happy and very positive about Queens Manor. It has been a very good experience all round.
My mother was at Queens Manor for 3 week's respite stay. She has never stayed in a care home before, but she thoroughly enjoyed her 'holiday!'. The home is like a 5-star hotel but with 24/7 care facilities. It is beautifully decorated and clean with a nice and safe garden for my mum to wander about in. The best thing about the home is the staff, they are kind, respectful, friendly and cheerful, that really made the stay more enjoyable for my mother.
Thank you for your wonderful review, I'm so glad your mum had a good stay at Queens Manor. We can't wait to have her come for another holiday soon and to be back dancing down our corridors.
My Dad received a very warm welcome from all the staff when he arrived at Queens Manor directly from hospital. He settled in quickly and it was so thoughtful of the team to give him the opportunity to go to the Scottish Air Show at East Fortune on only his second day in residence. Dad is really enjoying getting involved in the lifestyle programme, which I think is giving him the stimulation that he has been missing. Everyone at Queens Manor is dedicated and caring towards both patients and their families - it is very much a home from home. Residents are most certainly 'Celebrating Life', so thank you so much.
We are so happy that your dad has settled into life at Queens Manor, it's fantastic seeing him attend our events and activities both in and out of the home. We are all looking forward to the glass factory outing. I will pass on your kind words to the team. Thank you, Home Service Advisor.
I have lived at Queens Manor for over six months and feel very "at home". The staff have been very friendly and spend time chatting with me. I get taken out for excursions which I enjoy. The food is very nice. Everyone helps me to enjoy my life here. Thank you.
Thank you for your review about living at Queens Manor. We all love having you here and you brighten up many people's day. Thanks from all the team at Queens Manor.
I could not have asked for more - care has been exceptional. All staff are "stars".
We are so glad that you bot enjoyed being at Queens Manor, Thank you for the delicious hotel chocolate delivery all the staff loved the treat. We all look forward to seeing you again. Courtney Moncur
Very comfortable, relaxed atmosphere. Staff are the best in the world - they all care that they make their residents feel no anxiety and have plenty of diversions. The environment is great but the staff make the place.
Thank you for your review Leo. We all love having your mum live at Queens Manor and I'm delighted that you feel this way about our staff. I will pass this onto the team.
The fact that I am here and I am understood by the people that are here. Praising the manner in which I am cared for cannot reach limits and that you all appreciate the thanks I can give as it is meaningful and genuine. My words might not seem a lot, but I am very grateful for the wonderful life you all helped me have here, and that means more than any thanks I can ever give.
Thank you for letting us know how you feel about living in Queens manor. We are extremely grateful and hope we continue to live up to this thanks. Having you live in Queens Manor brings as much joy to our days as it does yours. Warmest regards, Courtney.
My friend came for respite for the first time. My husband and I came up from South Scotland to make sure she had settled in. No worries! Immediately we felt the warmth of the place and the staff proved thoughtful and kind - without appearing 'gushy'. They, apparently, gelled quickly with my friend as she appeared relaxed and responsive. We were cared for all the time we were there. My friend is back in July. We look forward to visiting again!
I'm so glad to hear you enjoyed your visit to Queens Manor and that you felt your friend was settled here. We look forward to seeing you again soon. Thanks from all of the team at Queens Manor.
Each staff member showed him great care and attention during his 3-week stay. The whole place is so peaceful and decorated beautifully so residents can feel like they are in a hotel. Food was very nice and presented beautifully. Day trips were varied and enough day activities should residents wish to participate, we particularly enjoyed the therapet visits. More handrails in the bathroom would help.
Hello. Thank you for your kind words and I'm so glad that your father enjoyed staying with us. I will pass this onto the team at Queens Manor and we look forward to seeing you soon. Kind regards from Queens Manor
Although not overly keen, my father was persuaded to take a week of respite care during my recent holiday abroad. From the minute he arrived in the Queens Manor, to the moment he left, he was welcomed and supported with a smile. Nothing is too hard for the staff and all try their very best to ensure those in the care home are treated with respect. His view was that it was 'like staying in a 5-star hotel' but even better, as people took time to sit and talk to him and ensure he had everything he needed. He made new friends during his stay too - from the staff to those staying there and he intends going back to visit. He has also been invited back to join a day out with some of the residents.
I was really pleased that he had such a positive experience as it will open this up as a choice for another 'holiday' or even more permanent support if required in the future. Thanks to everyone who made his stay such a positive experience!
Thank you for leaving us such a fantastic review. We all loved having your dad here and he is more than welcome to visit anytime. We look forward to seeing him for the air show in July if not sooner. I will pass this on to the team at Queens Manor.
Following my first visit to Queens Manor, my initial impression was very positive. I was impressed by the attentiveness and friendliness of all staff in all roles and their treatment of both residents and visitors. The variety and quantity of planned activities is inspiring. I was pleased to note the sheltered balcony area and newly landscaped garden grounds which are relatively generous in scale. Giving access to outdoor space.
Thank you for your great feedback about Queens Manor, your feedback on the design of the Memory Lane unit is fantastic and much appreciated. I will pass this onto the team. Kind regards
We were nervous and anxious. The staff were very supportive and understood this.
We were able to visit anytime which was reassuring. The staff are all very helpful, kind and really lovely to my dad. Our mind was put at rest. My dad enjoyed his stay. He enjoyed chatting to them all.
I am delighted that your dad enjoyed his stay with us here at Queens Manor. We loved having him stay with us and look forward to seeing him again soon. Thank you from all the Queens Manor team.
The team have worked hard to ensure they met my father's needs. Wonderful programme at activities, with lots going on. I can visit at any time and I am always made to feel welcome.
Thank you for your kind words, We love having your father with us at Queens Manor, he always brings a smile to everyone's face. I will pass on your kind words to the team.
The food is good although at times my friend couldn't find the right thing for her. Amenities and trips are good and enjoyed by my friend.
Thank you for your review. I will pass on your kind words to the staff at Queens Manor.
When a loved one needs constant attention and can’t be cared for to the standard they deserve by family any more, where do you go? Where will you find caring professionals with the skills and attitude who will treat your loved one with kindness, dignity and respect? These were the questions we were struggling to answer until we found Queen’s Manor. They’ve worked hard to establish a relationship with our dear and stubborn old dad and are making amazing progress. He’s eating well and is challenged by bright and interesting people who engage him with quality conversations and good humour. No patronising the elderly here - our experience of the staff is that they’re following a vocation in providing outstanding care for our precious parents and grandparents. The facilities are first class. It’s spotlessly clean, modern, bright and equipped to a 5-star level. Food is excellent and creative. But most important are the people who work there and they’re top notch. Highly recommended.
Thank you for the kind words, I will pass this onto the staff.
All the staff at Queens Manor have loved getting to know your dad.
I am delighted that you feel this way about the care and staff at Queens Manor.
Their patience and understanding as we transition to another journey in Dad's life have been welcomed by the family and constant questions from me have all been handled with the utmost respect. Dad is very comfortable, well looked after and has wormed his way into many hearts in Queens Manor. I could not find a better place for him that meets his every need. I could ramble longer but I am extremely impressed by the staff and can’t praise each and every one of them enough. Thank you so much.
Thank you for your kind words, I will pass this along to all the staff. We are delighted at how your Dad has settled into Queens Manor and you're definitely right, he has 'wormed his way into many hearts'. We are all so happy to see such a change in your Dad and long may it continue. Thank you from all at Queens Manor.
Since my husband moved to Queen's Manor in February, he has been treated very well by all the staff and treated with respect. He is very happy and enjoys all the activities and outings. He also enjoys the food. He has never asked how long he will be there and accepts that this is now his home.
I am so pleased you are happy with the care and activities at Queens Manor. Thank you for taking the time to give us this lovely feedback.
My grandfather is kept very busy with activities all week long; from local nurseries visiting, karaoke in the cinema room to trips out to the museum in Edinburgh, the activities coordinators are fantastic. The food, service and decor is better than a 5* hotel and the care, attention and kindness shown from the concierge right through to the care home manager is first class and the family are very appreciative of the care and support my grandfather has been receiving. After visiting a number of care homes before we decided on Queens Manor, I can honestly say we made the perfect decision and I would highly recommend the care home.
Thank you for your kind words. I am so happy that your grandfather has settled in and I'm so happy that you've seen a change in him since moving to Queens Manor . I will pass along the kind words to the team. We look forward to seeing you when you're next visiting.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 12 January 2026- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Very Good
(5)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (78) & Events (4)
- 24 Jul 2026
Residents enjoyed a trip to Cramond Waterfront to sit, relax, and have an ice cream in this gorgeous weather. Residents and visitors alike were making the most of the sunshine—what...
- 24 Jul 2026
This week, our Queens Manor residents enjoyed a wonderful afternoon of flower arranging, thanks to Miranda, who generously donated her beautiful bridal flowers following her wedding at Carlowrie Castle. Miranda...
- 24 Jul 2026
She looks fabulous — radiant and so joyful! Wishing Joan a wonderful year ahead filled with health, laughter, and more celebrations
- 24 Jul 2026Organiser: Barchester Queens Manor Care Home
- 05 Aug 2026Organiser: Barchester Queens Manor Care Home
- 17 Aug 2026Organiser: Barchester Queens Manor Care Home
Awards / Recognitions (18)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Queens Manor Care Home.
Meet the Team (11)

Hello, my name is Margaret, and I have been proud to work in the care sector for over 40 years. I joined Barchester in February 2024, bringing with me extensive experience as a care home manager in a private nursing home, where I supported older people living with dementia and a wide range of physical and mental health needs.
I am deeply passionate about ensuring that every resident receives the highest standard of care and is able to lead a happy, fulfilled life.
I look forward to welcoming you to our home and sharing with you the warm, supportive environment we have created together.

Hi, my name is Coral, and I am Deputy General Manager here at Queens Manor.
I began working with Barchester when Queens Manor first opened after I moved up to Edinburgh from Swindon. I started working in care as helping others and making a difference gives me purpose and drive and I continuously strive to improve my skill set every day so that the residents receive the best possible care and so that I can lead the team well – After being promoted to Head of Unit and now after a very successful interview period, I have now been promoted to Deputy General Manager and I am super excited for the future here at Queens Manor.
I love getting to know the residents, their families, and I love the partnerships I’ve made with my colleagues and the wonderful team here.

Hi, my name is Hayley, and I am the Administrator here at Queens Manor.
I have experience working in the care sector since 2006, both clinically and administratively; this has given me a great insight into the needs and desires of people moving into a care community. I started working at Queens Manor in 2018 as the home administrator and worked together with the concierges to ensure the smooth running of the home.
I love that I can work in a job I enjoy with a great team, and I feel privileged to be part of this flagship home.

Hello, my name is Mary Jane. I have been proudly part of the Queens Manor family for over a year and now have the pleasure of leading our Activities and Lifestyle team.
I’ve worked in the care sector for over five years, gaining experience across different roles before finding my passion in creating meaningful, joyful experiences for residents. What drew me to Queens Manor is what keeps me here — it’s a home that values individuality, growth, and self-expression, and it’s a place where residents, families, and staff feel truly seen and welcomed.
Every day, I’m inspired by the dedication, kindness, and teamwork around me. I love knowing that the activities we create add purpose, enjoyment, and connection to daily life — and I feel lucky to be part of a team that shares that same goal.

Hello! My name is Raymond Thomson, and I am the Head Chef at Queens Manor Care Home.
Here at Queens Manor, we provide a wonderful choice of beautiful, delicious and nutritious dishes. The food and dining experience at Queens Manor is recognised as an integral part of the lifestyle here at the home, and I am committed to working alongside the Head of Lifestyle to ensure that our residents' needs and expectations are not only met, but exceeded.
When I was a child, I spent a lot of time with my brother, who was a chef – this is how I caught the Chef Bug, and from here I dedicated my time to developing my skills and becoming great at what I do!
Having a background in hotels, weddings and events, I have the knowledge and experience to cater to our residents' individual dietary needs, as well as the creativity to ensure that our mealtimes are also exciting times!

Hi, my name is Kathleen, and I am the concierge here at Queens Manor.
I have had a long history of working with the public and felt that it was time for a new challenge in my life. Every day is different here at Queens Manor, no two days are ever the same. It has been wonderful getting to know the team as it grows and develops.
The best part of my job is meeting new people, showing them what we provide and getting to know each person well as they move in and become part of Queens Manor Community

My name is Jennifer, and I am one of the Team Leaders here at Queens Manor. My role is to ensure that all of the residents are receiving the care and service that they deserve – this ranges from personal care to lifestyle choices. Having worked in care settings for over 17 years, I bring with me a wealth of knowledge to ensure that expectations are not only met, but exceeded.
One of my favourite parts of working at Queens Manor is definitely talking to the residents and hearing about their life stories – It is truly amazing to hear everyone’s backgrounds and different spiritual, cultural and professional travels.
I always say choose a job you love & you will never work a day in your life, and this very much remains true for my role at Queens Manor.

My name is Nicoleta and I am the Head Housekeeper at Queens Manor.
When asked what my favourite part of my job is, I really struggled to think of just one thing. If I had to choose, I would say building relationships with the residents and my colleagues.

Connie is a valued member of our community, and we are thrilled to have her represent our residents.
As Resident Ambassador, Connie serves as a voice for fellow residents, communicating their wishes, suggestions, and feedback to our staff members.
Connie makes such a positive impact in our care home.

I have spent 26 years working as a care auxiliary within the NHS, as well as supporting individuals in the community as a carer. My first experience in reception work began as a volunteer at St Columba’s Hospice, and more recently, I have gained further front-of-house experience in a local hotel.
I’m passionate about delivering excellent customer service, and I’m genuinely excited to begin my journey with Queens Manor.

James has recently retired from his role in the Scottish Parliament and has joined our team recently. James, who has a horticultural qualification, says he is loving the opportunity to work with QM Gardeners to plan and develop a colourful and inclusive garden space.
He's already drawn up a plan with residents and said,' It's not like work at all!
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