Walberton Place Care Home

Yapton Lane, Walberton, Arundel BN18 0AS
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9.7 71 Reviews
  • Walberton Place Care Home, Arundel
Walberton Place Care home is luxurious and beautifully furnished whilst retaining a warm family atmosphere, with highly trained staff available to get to know residents individually offering the highest standards of care.

The home has 80 en-suite bedrooms, each tastefully decorated and with its own walk-in wet room. There are fully-equipped assisted bathrooms on each floor.

The ground floor has spacious lounges and dining areas for residents to dine and relax overlooking the enclosed courtyard garden, the home has extensive landscaped gardens for residents to enjoy overlooking surrounding fields and countryside.

Walberton Place features the 'Elegance' hairdressing salon, its own cinema room, bistro café and 'Horse & Jockey' pub. Visitors can join residents for coffee and cake in the Honey Pot café. The home has a dedicated activities team providing a daily activities schedule and minibus trips out of the home.

Well-being and activity coordinators ensure that residents enjoy a full range of meaningful activities. Group activities such as games, light exercise, crafts, gardening or singing provide an opportunity to socialise, with other activities available on a one-to-one basis.

Visits from community groups are encouraged to build links with the local area and enable residents to continue their hobbies and interests.

Meals are cooked on-site by a highly trained chef with ingredients sourced from the local area.

Residents will have a daily choice of meals with all dietary requirements catered for. Luxury dining will be provided on a daily basis and served by the dedicated front of house waiting staff. Tea, coffee, and drinks will be provided for residents throughout the day.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

These prices are only a guideline, please contact Walberton Place Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Edmalyn Consigna (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Visitors will be welcome at any time.

Parking

  • Car parking is available on-site.

Walberton Place Care Home Reviews (71)

9.7

Walberton Place Care Home has a Review Score of 9.7 (9.720) out of 10, based on 25 reviews in the last 2 years.
Over all time Walberton Place Care Home has 71 reviews.

Overall Experience
  • 60
  • 9
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Date Published
  • 71
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Reviewer Connection to Walberton Place Care Home
  • 31
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Total of 71, showing 21-40
Review from Brian G (Nephew of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise the staff of Walberton Place enough for the care of my aunt. We have been pleased to witness such tender gentle care, treating her with such dignity. We know that she is very appreciative of the care she receives by the comments she made to us... She told us that she felt valued as an
individual at Walberton and that she felt she was able to contribute in her own way to the many activities on offer. This moves and greatly reassures us. We also appreciate the easy communication from the Home Manager - right across the board including the Reception, Hospitality and cleaning staff (she thinks the hairdressing is the best she has found in the Chichester area!). Each and every one of the staff knows our names and are always keen to give us sensitive updates on my aunt. Thank you Walberton for all the kindness and respect shown to us as a family - greatly appreciated by us all.
Reply from Edmalyn Consigna, Home Manager at Walberton Place Care Home

Thank you so much for taking the time to leave your review for Walberton Place Care Home. It is our pleasure to care for your aunt and the positive feedback from you and your aunt is lovely to hear. Your lovely comments will be shared with the staff team.

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Review from K N (Brother of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Since the new manager has arrived, there is a marked improvement in the feeling of how Walberton Place is run. The home is cleaner and for sure the staff have more purpose and seem much happier, which reflects upon the residents' happiness.
The gardens look well-kept and upon arrival, the front lawn
is not a wilderness. It is mowed and the flowers give a welcome. The gardener is also doing a great job.
Reply from Edmalyn Consigna, Home Manager at Walberton Place Care Home

Thank you for taking the time to leave your review for Walberton Place Care Home. We appreciate your feedback and will pass your positive comments on to the staff team. Warmest regards

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Review from L C (Granddaughter of Resident) published on 14 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My nan is currently a resident at Walberton Place. The majority of the building does not feel like a care home and has a lovely downstairs cafe and garden area to enjoy a coffee when we visit. The first floor could do with some TLC, carpets replaced/washed, kitchen upgraded and possibly hallway air
fresheners. It does have a very different feel to downstairs. Downstairs also has a hair salon which is a great touch. The rooms are lovely, spacious and well-kept. It would be good if there was slightly more structure to the first floor in terms of the level of care required for some residents. The staff are brilliant and very supportive, and Walberton provides a relaxed homely feel. I believe my grandmother is safe and happy which makes me happy. Would be good to see them supporting people with getting out into the community more but the activities they offer onsite are great. There is one Activity staff member in particular, who is amazing with my nan. Thank you to all.
Reply from Edmalyn Consigna, Home Manager at Walberton Place Care Home

Thank you for taking the time to leave a review. We appreciate your feedback and your kind words will be shared with the staff at Walberton Place. It is our pleasure to take care of your grandmother and have her as part of our family. Kind Regards,

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Review from A D (Daughter of Resident) published on 2 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I continue to be very impressed by the staff and the quality of provision at Walberton Court Care Home. My dad is thoroughly looked after and his needs are met with gentle care. The staff also support me as a relative which is very much appreciated.


My dad and I cannot recommend it highly enough

and we would like the staff to know of our appreciation.
Reply from Ronniel Allarila, Home Manager at Walberton Place Care Home

Thank you for taking the time to add a review for Walberton Place Care Home. It's lovely to hear how happy you are with the care we provide for your dad and the support given to you as a relative. Your comments will be shared with the staff team. Best regards

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Review from Iain H (Resident) published on 20 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
They say that life is what you make it, never a truer statement said in jest. I, like others, would perhaps not choose to be in a care home but I am so lucky that fate played a part in my being a resident here at Walberton. I feel at home, I feel valued and I feel secure. The staff do a grand job, their
patience and tact with fellow grumpy residents is a credit to themselves. Bravo. The whole set-up works, the day begins and the amazing chef begins his demanding task of placating the palettes of around 70+ hungry people, he succeeds with aplomb. Front of house (dining hall, reception, cleaning) always have a smile, on the odd day that I may feel a tad down, they are there to brighten the day. I could go on enthusing the attributes of Walberton but I shall not, I will surmise by repeating, I do not want to be in a care home but I am super happy here, I still have my independence supported by a great group of staff. I'm simply happy.
Reply from Ronniel Allarila, Home Manager at Walberton Place Care Home

Thank you so much for taking the time to leave a review for your care home. It's wonderful to have your feedback and knowing that you feel at home, valued and secure means a great deal to the staff, here at Walberton Place. We are glad to hear that you are happy in our home and that you still have your independence as well as being supported by great staff. Warm regards.

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Review from C L (Respite Resident) published on 17 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent food, bistro staff kind and helpful.
Good bedroom (bed a bit hard) needs hooks for coats etc. Bathroom very good but needs a soap rack in the shower, hooks on the door and a heated towel rail.
Poor laundry service.
Overall, very good. Walberton Place will be on my list when I need long-term
care. One aggressive resident spoilt some meal times.
Reply from Ronnie Alarilla, Home Manager at Walberton Place Care Home

Thank you for taking the time to leave a review for Walberton Place Care Home, we are happy to hear you enjoyed your stay with us and will take your comments and suggestions on board.

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Review from Deanna A (Wife of Resident) published on 7 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband was at Walberton Place for six months but sadly died at the end of October. He was very well cared for during that time, especially as he was immobile and needed a lot of help with hoists. All the staff were very kind to my husband and me. They encouraged him to take part in various activities,
which he enjoyed. I was able to visit him nearly every day as the home is close to where I live, which made a great difference.
Reply from Cheryl Tyson, Senior Customer Relations Manager at Walberton Place Care Home

Thank you so much for your kind words. We are pleased that you are happy with the care provided during your husband's time with us. Thank you also for your ongoing support by volunteering at our events, it is very much appreciated. You are always welcome at Walberton Place.

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Review from T W (Daughter of Resident) published on 7 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had a respite stay at Walberton Care Home for two weeks. The staff were kind and attentive. The bedroom was comfortable and clean. The bathroom was a private en-suite and was very well equipped. The food was delicious and there was a tea and coffee room open all day. There was entertainment
and activities every day in one form or another. I was very happy with her stay and when she is in need of more permanent care I will be going to Walberton Care Home.
Reply from Cheryl Tyson, Customer Relations Advisor at Walberton Place Care Home

Thank you so much for the wonderful review, we are pleased to hear that you are very happy with the care provided. We appreciate your support and look forward to seeing Mum again when the time comes.

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Review from Debbie H (Daughter of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was transferred to the care of Walberton Place Care Home by the NHS discharge team at her local hospital. We as a family have been overwhelmed by the care, attention and service that she, and we, have received since she arrived. The care home is first class with every attention to detail
covered. My mother is still resident at the home and we are hoping that she can continue to live at the care home - we recently had the joy of experiencing and joining in with the Jubilee celebrations at the home - again the attention to detail was wonderful and all the residents enjoyed not only live musical entertainment, activities and quizzes during the afternoon but the afternoon celebration tea was superb. The care mum has received since arriving has made the whole experience of mum's sudden decline more bearable and we cannot thank all the staff enough - words do not cover our appreciation.
Reply from Hannah Mills, Senior Customer Relations Manager at Walberton Place Care Home

Thank you so much for your kind words, Debbie. I will be sure to share your feedback with the team, they will be so grateful for the time you have taken to share with us your thoughts.

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Review from Joan M (Resident) published on 9 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had a very pleasant room - bath, TV and bedside light. The food was excellent although I could've done with more gravy and custard. The staff are extremely good, much appreciated. Hairdressing and manicure. I enjoyed my stay.
Reply from Luis Maia, Home Manager at Walberton Place Care Home

Thank you for writing a review for Walberton Place, we are very pleased to hear how much you've enjoyed your stay with us. We will pass your comments on to the chef and staff team. We would love to welcome you back to Walberton Place should you need us again in the future.

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Review from Maggie K (Daughter of Resident) published on 8 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was sent here for respite after breaking her hip. Because of lockdown we couldn’t visit for ten days and were naturally very concerned as to how Mum was coping. She always said she never wanted to go in a care home, it was her biggest worry. When we visited the first time, we were impressed with
how welcoming the staff were, and the thought that had gone into such a well designed home for the residents. Mum was upset when we first saw her, not because she wanted to leave but because she loved it so much she wanted to stay. Her biggest worry was that we would take her away. Mum is now a full-time resident, she says the food is very good and the staff are very kind. She likes all the activities and celebrated her birthday recently, the highlight for her was everyone singing happy birthday to her. I can see how happy my mum is. I do think it would be helpful if we knew the names of the staff who look after her on a regular basis, we rarely seem to see the same ones when we visit.
Reply from Luis Maia, Home Manager at Walberton Place Care Home

Thank you for taking the time to write a review for Walberton Place Care Home. It is our pleasure to care for your mother as part of our family here at Walberton Place and are delighted that she decided to live here permanently with us.

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Review from Alan W (Friend of Resident) published on 10 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All responses must of necessity be qualified at the moment because of the pandemic. While we have been able to see our friend under very unusual conditions and been able to talk to staff, we have not been able to visit him at will, see his room, observe his daily interaction with staff or see his food.
That said, what we have seen of the home is beautifully appointed, and our limited contact with the staff has made us very reassured that he is receiving the best possible care and attention. Thus the responses to the following questions relate only to what we have seen so far. The questions relating to room and food do not allow for a “don’t know” response, so my response is a guess.
Reply from Luis Maia, Home Manager at Walberton Place Care Home

Thank you for taking the time to leave a review for Walberton Place Care Home, we are very pleased to hear that you're happy with our home and the care of your friend. We look forward to welcoming you to visit and see more of our home very soon.

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Review from Michael W (Friend of Resident) published on 6 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have to stress that I have visited my friend during an unusual period (Covid), and haven’t seen Walberton as thoroughly as I would otherwise have done. That said, I am very impressed by the skilled care and kindness shown by the staff looking after him. When I started to visit, staff would introduce
themselves and update me. The senior nurse has been very reassuring. Reception staff are always welcoming. So, my assessment is incomplete but I feel that my friend is in safe hands.
Reply from Luis Maia, Home Manager at Walberton Place Care Home

Thank you for taking the time to write a review for Walberton Place Care Home. We are very pleased to hear that you are happy with our care and support of your friend and we look forward to welcoming you for future visits as restrictions allow.

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Review from Will S (Son of Resident) published on 27 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I should start by saying that for most of my mum's stay I couldn't visit her and haven't seen inside the home since the day she moved in last year. We were initially drawn to Walberton Place due to the facilities, food and activities on offer and because they were still facilitating visits at that time.
Though living with dementia, my mum is sociable and enthusiastic still. The activities did seem to be better than her previous smaller care home, the chef more willing to adapt to her requests/needs and she seemed happy as far as we could tell. The level of communication by the home, which we have had to rely on over past months, has been disappointing and several of the staff who were so obliging in the beginning moved on shortly afterwards. That said, I have no reason to doubt the carers at the point of delivery at Walberton Place do anything but a fantastic job, under difficult circumstances, and I look forward to witnessing the care and activities first-hand, hopefully soon.
Reply from Luis Maia, Home Manager at Walberton Place Care Home

Thank you for taking the time to leave a review for Walberton Place Care Home, we appreciate all comments and feedback and will take your comments regarding communication on board. We are delighted that your mother has settled in well with us as part of our Walberton Place family and look forward to welcoming you to visit our home as soon as you are able.

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Review from S E (Daughter of Resident) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had to move our Mum from another care home during the lockdown. The staff were professional and accommodating and the liaison with the Customer Services Manager was exceptional. We have been visiting Mum in the last few months, since the lockdown has eased. She always seems happy and looks well cared
for. She displays a lot of affection towards the staff. What could have been an extremely distressing time has been handled with care and Mum maintains her dignity.
Reply from Luis Maia, Home Manager at Walberton Place Care Home

Thank you for taking the time to leave a review for Walberton Place Care Home. We are delighted that your mother has settled so well with us. It is our pleasure to care for her as part of our Walberton Place Family.

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Review from Jane C (Daughter of Resident) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was needing more and more supervision and support due to her dementia and living alone. It was a constant worry about her well-being and safety and due to Covid-19 daily interaction with others, was limited. She was getting lonely and fed up, I enquired at Walberton Place after visiting their
website and reading care reviews. I was met with a friendly, caring and supportive customer relations manager who helped manage Mum’s move in a speedy manner. The facilities are first class with a fantastic caring team, communication is excellent and nothing is ever too much trouble. Moving Mum to Walberton Place was a decision we needed to make to enhance her quality of life and our families, as we could not provide 24-hour care. As a family, we know she is being well looked after and is safe, she gets the support she needs and is having fun. They have an amazing wellbeing team that ensures the days are filled with stimulating activities in beautiful surroundings.
Reply from Luis Maia, Home Manager at Walberton Place Care Home

Thank you for taking the time to write a review for Walberton Place Care Home. It is our pleasure to care for your mother as part of our family here at Walberton Place. We are delighted that you are so pleased with our home and the care and support that we provide and that your mother has settled in so well with us.

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Review from Helen S (Daughter of Resident) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have both my mum and my auntie in Walberton Place - auntie was a resident on day one so I think the fact that my mum is also now a resident means that I have been thoroughly happy and impressed with the delivery and standard of care that they both receive. The home is warm and welcoming, even through
the strange Covid times. Both my relatives are happy and settled which means that I’m happy. The management team are well lead and seem motivated to deliver great care. So overall, very pleased with our choice to place two very special ladies in the care of Walberton Place.
Reply from Luis Maia, Home Manager at Walberton Place Care Home

Thank you for taking the time to write a review for Walberton Place Care Home, we are delighted to hear that you are so happy with our care of your relatives. It's is our pleasure to care for them as part of our family here at Walberton Place.

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Review from S B (Sister of Resident) published on 23 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother went for a one week stay in late September and thought Walberton Place care home was lovely. Excellent food and the staff were so kind. He would go back again after lockdown.
Reply from Avallon McCormack, Home Manager at Walberton Place Care Home

Thank you for taking the time to leave a review for Walberton Place, we appreciate all comments and feedback. It was a pleasure to care for your brother and we look forward to welcoming him back again soon.

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Review from Marion W (Daughter of Resident) published on 17 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very impressed with Walberton Place from the first time I visited the home. I was very impressed by the way I was greeted and shown round and everything was explained so well.
The staff are very friendly and very professional in the care that is given. My father is so happy there and nothing
is too much trouble.
The home is always clean and very well presented.
I am so pleased I moved my father to this home.
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Review from Jennifer B (Daughter of Resident) published on 6 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed a care home for my father, who was starting to suffer from dementia, when I found the website for Walberton Place. From this point on, I cannot express my thanks enough to the entire Walberton Place Team. My father loved the home when we first went around it, and my mother (with no additional
care needs) decided that she also wanted to move in. They were both hugely happy there, I simply couldn’t have found a more loving home for them. The non-stop care, attention and compassion given to my father in his final days was outstanding. The support given to my mother by the home at this time was equally impressive, bearing in mind that this happened when the family was unable to visit. The home has remained COVID-19 free and this is, I am sure, due to the meticulous attention to every tiny detail of healthcare which the nursing staff give to residents. If you are looking for a caring, loving home for anyone on your family, look no further than Walberton Place!
Reply from Avallon McCormack, Home Manager at Walberton Place Care Home

Thank you for taking the time to leave a review for Walberton Place. We are very pleased that your parents have been so happy with us and I will ensure that your kind words are passed on to our staff team.

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Current Review Score: 9.7 (9.720)

Overview of Review Score

The Review Score of 9.7 (9.720) out of 10 for Walberton Place Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.720 for Walberton Place Care Home is calculated as follows: ( (232 Excellents x 5) + (41 Goods x 4) + (19 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 293 Ratings = 4.72
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Walberton Place Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jul 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (2)

Marc

Marc Robbins

Job Title: Chef Manager Joined: 2019

Marc has been a chef for over 25 years. He is classically trained in French cuisine but has adapted to more of an international style. Marc loves to cook as seasonal as possible using fresh food and local suppliers.


He has worked at Walberton for about 3 years. Marc has a great kitchen team here at Walberton place and enjoys the challenges that every day brings.

Edmalyn

Edmalyn Consigna

Job Title: Home Manager Joined: 2023

Edmalyn is our Home Manager at Walberton Place. Edmalyn is passionate about caring for older people and strives to deliver the very best person-centred care. Her door is always open, and she looks forward to welcoming you and your loved ones to the Walberton Place Family

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Walberton Place Care Home to verify any information. View our terms and conditions. Walberton Place Care Home has an Enhanced Service - more info.