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Harrier Lodge

Thanet Way, Whitstable, Kent CT5 3FS
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We can't praise them enough. The staff feel like family nowSusan B(Daughter of Resident/Service User)
Harrier Lodge, Whitstable
Harrier Lodge, Whitstable
Harrier Lodge, Whitstable

Harrier Lodge provides expert residential, nursing, respite and dementia care. Known as a ‘home for life’, the team can support you, even if needs change. Residents receive personalised care that reflects their needs, interests and life history.

Loved ones can visit any time and there are plenty of luxury facilities to enjoy, including the café, cinema room and hair and beauty salon. The dedicated lifestyle team ensures there’s a wide range...  

Care Provided by Harrier Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600From £1,800
Residential Dementia CareFrom £1,695From £1,906
Nursing CareFrom £1,865From £2,098
Nursing Dementia CareFrom £1,960From £2,205
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees

for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Harrier Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Susan Simmonds(Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (65)
  • Single Rooms with ensuite Wet Room (65)

Harrier Lodge Reviews (87)

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9.2

Harrier Lodge has a Review Score of 9.2 (9.209) out of 10, based on 11 reviews in the last 2 years. Over all time Harrier Lodge has 87 reviews.

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Review from Peri H (Daughter of Resident) published on 30 November 2023 Submitted via Website
Overall Experience
My mother moved here from another home. This home had an excellent reputation locally and I can honestly say my family have not been disappointed.
Mum is living the best life possible.

Excellent leadership, excellent care, excellent housekeeping, laundry and maintenance. The lifestyle coaches try to make every day fun and worthwhile.

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Review from A F (Son of Resident) published on 11 August 2023 Submitted via Postal Card
Overall Experience

Harrier Lodge is a modern, well-equipped care home that provides a very high level fo care for our mother. The staff are always available and ready to help. Exceeded our expectations on every level.

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Review from A L (Friend of Resident) published on 11 August 2023 Submitted via Postal Card
Overall Experience

My visit was to see my good friend. It was not my first visit but my comments apply to each time. The atmosphere is friendly and everything is light and airy. There are plenty of seats and tables to use. There is a good choice of refreshments, I particularly like the herbal teas! The staff are unfailingly helpful, cheerful and not patronising.

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Review from Steve F (Son of Resident) published on 3 July 2023 Submitted via Website
Overall Experience

My mother has been a resident at Harrier Lodge for just over one year now and it's about time I posted a short review. Spacious, clean, home cooked food, good housekeeping and wonderful carers, housekeepers and admin staff. Doctors, nurses and district nurse readily available. Mum is well looked after and happy, and having looked at several other places, I am certain we made the best choice

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Review from D V (Daughter of Resident) published on 26 June 2023 Submitted via Website
Overall Experience

I can’t recommend this home enough. The staff are so patient and really care about the residents. The home is clean, there are always plenty of activities and they respect the residents as individuals; I am so happy Mum is able to stay there.

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Review from J W (Mother of Resident) published on 26 June 2023 Submitted via Website
Overall Experience

My son moved into Harrier Lodge in February 2023. We cannot say enough how pleased we are at the way he and our family have been welcomed. He is encouraged to think of it as his home. All the staff are very kind and helpful nothing is too much trouble. Although my son did not want to go to a nursing home he agrees he couldn’t have done better.

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Review from Louise c (Friend of Resident) published on 31 May 2023 Submitted via Website
Overall Experience
Lovely, clean home, and has well-organized, professional staff, ready to help always. A lot of activities, animal-friendly home.

Is a pleasure to visit my friend, who likes the lovely coffee area, with cake and refreshments.

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Review from A G (Daughter of Resident) published on 5 May 2023 Submitted via Postal Card
Overall Experience

Everyone is so cheerful at Harrier Lodge Care Home! The staff organise fabulous activities for the residents. The home is furnished to a high standard and is kept beautifully clean which makes it very comfortable for my mother and in turn, gives me peace of mind. The management and all staff are very keen to make the place 'home-from-home' with exceptional care.

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Review from J P (Daughter of Resident) published on 18 November 2022 Submitted via Website
Overall Experience

I arrived at Harrier Lodge completely unfounded one morning as I was in urgent need of some respite care for my elderly mother. It was a weekend and the staff in reception were so helpful and sympathetic to me. They showed me round the home which was spotless and the staff were all very friendly. The next day the customer relations manager called me to get more details and was able to assess my mother the same day and she was admitted to the home for respite. My mother decided that she couldn't go home and is now staying permanently at the home and is vey happy. Every member of staff plays their part in making this home so comfortable and friendly.

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Review from C B (Daughter of Resident) published on 22 September 2022 Submitted via Postal Card
Overall Experience
This care home is absolutely fantastic! The girls and guys who look after my Dad are so caring, professional and I can't thank them enough. It's like a five star hotel for the older person who can no longer live alone.

Brilliant doesn't cover it - thank you!

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Review from Christina B (Granddaughter of Resident) published on 25 August 2022 Submitted via Website
Overall Experience
Very caring staff. Lovely big rooms. They have wheelchairs and baths and showers. The food is lovely and they always make sure they have lots of food and drink. There are plenty of activities but the residents aren't always alert enough to use them.

The garden is beautiful and the staff very friendly. I would say sometimes the residents seem to just be sitting in the lounge without stimulation but the staff makes an effort to get them moving during the day. And there are films and music around. The garden could do with being more colourful with more bright and smelling flowers for residents would be my suggestion. But it is a good facility and they certainly feed everyone very well and know the residents by name and keep a good eye on them. very hard-working and caring staff who tailor things to the needs of residents. Just sometimes residents seem to lack stimulation and are sat a bit slumped in the lounge so having someone chat with them would be good. But the staff are busy and do make time to check.

Reply from Samantha Debenham, Personal Assistant at Harrier Lodge

Thank you for taking the time to provide feedback – we will share this with the team at Harrier Lodge. We would also like to thank you for your kind comments for our caring staff, food and lovely bedrooms. With regards to providing more stimulation for residents, we are pleased to say we have just...  

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Review from P B (Friend of Resident) published on 10 March 2022 Submitted via Website
Overall Experience
A really well led home with compassionate staff who really do care about there residents having a big impact on many residents life’s at all times.

I’ve never seen such a clean and well organised team who engage constantly with residents a massive well done I must also mention the home manager who delivers an exceptional experience through compassion and leadership.

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Review from J C (Daughter of Resident) published on 15 February 2022 Submitted via Website
Overall Experience
I cannot thank Harrier Lodge enough for the amazing care they gave to my Dad during his 3 week rehabilitation stay after being in hospital.
All the staff were faultless in their friendliness, kindness and professional approach. With their TLC they prepared my Dad for that transition back to his own home.
When myself and my sisters were looking for a suitable nursing/care home so many of the homes were going into lockdown and not taking new residents. In these worrying times of Covid Harrier's precautions were brilliant and very reassuring for the service users and their families.
The decor and facilities are also exceptional in the home.

I wouldn't hesitate to recommend Harrier Lodge to anyone who was looking for a home for their loved one.

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Review from Amelia M (Daughter of Resident) published on 9 November 2021 Submitted via Website
Overall Experience

My mother was admitted Harrier Lodge following a fall at home. Her wellbeing has drastically improved following the great care and social interaction. She looks 10 years younger! The staff are very friendly, communicate effectively and always answer any queries immediately. I have nothing but praise for the great care my Mother is receiving.

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Review from Alan B (Friend of Resident) published on 9 November 2021 Submitted via Website
Overall Experience

My partner's Mother, was admitted to Harrier Lodge following discharge from hospital. She has benefitted immensely from the care and social interaction - in fact she looks 10 years younger! The team are friendly and communicate effectively - nothing is too much trouble. Thank you.

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Review from P M (Niece of Resident) published on 7 September 2021 Submitted via Postal Card
Overall Experience

I cannot speak highly enough of the care my uncle received during his stay at Harrier Lodge. I would like to thank all the staff whose care was exemplary. The care home is kept immaculate, and everything is delivered to a very high standard. The staff are so kind and professional, nothing is too much trouble. I was so impressed at home we were kept informed of every aspect of the care. I would not hesitate in recommending this care home, and thank everyone for making my uncles stay so enjoyable.

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Review from K R (Friend of Resident) published on 16 August 2021 Submitted via Postal Card
Overall Experience

Extremely pleased with the standard of care, facilities, cleanliness and staffing. Our friend has settled in very quickly and is happy in her new environment.

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Review from Tina L (Daughter-in-law of Resident) published on 7 August 2021 Submitted via Website
Overall Experience

My mother-in-law was placed at Harrier Lodge during lockdown after a short spell in hospital. As a family, we are delighted with the care and professionalism of all staff at the home. It was a very worrying time and the home made every effort to answer our questions and allow us to bring in personal items (in line with their Covid policies) to help make the transition easier. My mother had been in a very anxious state for some time before entering Harrier Lodge, but she soon settled in and is now much happier.

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Review from Geraldine P (Daughter of Resident) published on 14 July 2021 Submitted via Postal Card
Overall Experience

Every staff member with who I have had contact has shown so much kindness and consideration, not only to my father but to me and my sister. Our welfare has also been thought about, which is really quite amazing.

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Review from Lisa F (Daughter of Resident) published on 3 May 2021 Submitted via Postal Card
Overall Experience

Harrier Lodge provided excellent care for my mum during respite following a stay in hospital. All the staff are caring, professional and helpful which helped alleviate my stress during an unsettling period for my mum. My mum found the Covid self-isolation period difficult but the staff were always on hand to support her throughout this period.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 April 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Harrier Lodge.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Harrier Lodge.

Meet the Team (1)

Susan Simmonds
Susan SimmondsJob Title:Home Manager

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.

This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Harrier Lodge to verify any information. View our terms and conditions. Harrier Lodge has an Enhanced Service -more info.