Abbeyfield Speedwell Court

Mansbridge Road, West End, Southampton SO18 3HW
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9.9 78 Reviews
  • Abbeyfield Speedwell Court, Southampton
Speedwell Court is a care home set in West End, Southampton. Within homely surroundings finished to the highest specification, providing exceptional services to people looking for first class quality, comfort and support in retirement.

This home offers an exclusive setting and high-quality dementia friendly care services. Living with Abbeyfield is an enriching experience; with truly person-centred care, a vibrant calendar of activities and events, and a strong emphasis on building community links.

The home has comfortable households of 16 to build on that feeling of familiarity and companionship. Each household has its own dedicated shared lounge, dining room, spa bathroom and cosy snug to enjoy with family and neighbours. You’ll have your own bedroom with en-suite wet room designed with quality materials and furnishings in a spacious well-lit environment. You are encouraged to furnish your room with treasured belongings, keepsakes and photos.

Mealtimes and menus are delicious, nutritionally balanced, and cater to your preferences and dietary requirements. You can also make the most of the lifestyle facilities and shared spaces such as the coffee lounge, cinema, hair & beauty salon, activity rooms and well-tended gardens.


Speedwell Court is situated in an enviable location, surrounded on three sides by green spaces including The Itchen Valley Country Park and Telegraph Woods, each with its own local history. Excellent transport links exist with main line rail to London Waterloo, plus bus routes serving the local area.

Abbeyfield are proud to offer respite stays here, a short-stay that can be planned ahead, or in the case of an emergency, last-minute.

This property is managed by Abbeyfield Living Society (a trading name of The Abbeyfield Society).
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Care Provided by Abbeyfield Speedwell Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1509

Care fees are assessed for individual personal needs, please do contact us to discuss and we will provide you information and guidance on fees.

These prices are only a guideline, please contact Abbeyfield Speedwell Court to find out the exact price for your requirements.

Contact Abbeyfield Speedwell Court to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Abbeyfield Speedwell Court to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Rhona Bray (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (76)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Personal visits are now encouraged, if visitors are able to provide a same-day lateral flow test result and covid vaccine pass. Please contact the home to arrange a visit

Parking

  • Private & disabled Car parking available

Abbeyfield Speedwell Court Reviews (78)

9.9

Abbeyfield Speedwell Court has a Review Score of 9.9 (9.869) out of 10, based on 20 reviews in the last 2 years.
Over all time Abbeyfield Speedwell Court has 78 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Abbeyfield Speedwell Court
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Total of 78, showing 21-40
Review from Cheryl H (Daughter of Resident) published on 8 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Speedwell Court in April, after being given a terminal diagnosis. She was a little reticent at first and wanted to go home but the staff at Speedwell persevered with her and she came round in the end. Her illness has progressed very fast but all the staff have been brilliant. They keep
me up to date with how things are going with her and how her medication changes to deal with her pain. They treat my mum with such dignity and make her so comfortable. Nothing is too much trouble. Her room is lovely, very light, modern and airy. The facilities are very good, everywhere is kept clean and you don’t get the feeling that you are in a care home at all, more like a hotel. I would not hesitate in recommending Speedwell Court.
Reply from Suzanne Brammer, Digital Officer at Abbeyfield Speedwell Court

Thank you for taking the time to leave a review. We are sorry to hear of your mum's terminal diagnosis. It is lovely to hear that she is settled at Speedwell Court and is receiving the care and attention that she needs. We really appreciate you taking the time to write a review.

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Review from Pat T (Wife of Resident) published on 26 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband has been a resident at Abbeyfield Speedwell for the past eight months and during this time his care has been excellent. The day staff are exemplary and treat my husband with care, respect and always with kindness and patience.
I could ask no more from them they make what is a very sad time
for all his family easier to bear.
Reply from Suzanne Brammer, Digital Officer at Abbeyfield Speedwell Court

Thank you for taking the time to leave a review, we really appreciate your feedback. We are pleased to hear that your husband has settled in well here.

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Review from Kathy P (Daughter of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
Overall Mum had a good experience. She took part in the activities including art, exercise, and board games. She enjoyed walking around the garden. She walked to the dining room every day for meals. She had regular baths during the week. Mum had company as well from other residents and family visitors.
However,
she would have liked the toilet in her room to have been mended sooner as it was not working properly for her entire stay.
Reply from Suzanne Brammer, Digital Officer at Abbeyfield Speedwell Court

Thank you for taking the time to leave a review, we really appreciate your feedback. We are glad that your mum had a good experience. We are sorry to hear that her toilet wasn't mended sooner; this will be passed on to the team.

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Review from R B (Resident) assisted by family/friend published on 20 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has been very enjoyable. The staff are extremely helpful and the home very clean and tidy. Nothing is too much trouble. Food is perfect. My grandchildren loved seeing the chickens in the garden. Newspapers most appreciated. My friends came a week too soon and thought they'd come to the
wrong home, having then visited the other local nursing homes, they were both relaxed and delighted that I'm at Speedwell as so much better than the other homes they previously visited.
Reply from Suzanne Brammer, Digital Officer at Abbeyfield Speedwell Court

Thank you for taking the time to review Speedwell Court. We are delighted to hear that you have had an enjoyable time, we really appreciate your feedback.

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Review from T H (Son of Resident) published on 10 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have researched/visited many care homes over the years looking for somewhere for respite for my mother after various operations. The Customer Relations Manager at Speedwell Court/Abbeyfield was so helpful and professional that this time we chose Speedwell and I have not been disappointed. All of
the staff are excellent and are both professional and friendly and make both my mother's stay and my visits a pleasure. A special thanks to the Deputy Care Manager and another member of staff in particular who have helped with some special requests and a big thank you to the whole team. If Abbeyfield and the Speedwell team were in charge of adult care in the UK our adult care services would be transformed. Thank you!
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much for such a lovely review, we are most grateful for such a glowing review. It is a real pleasure for us to have your mother with us at Speedwell Court.

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Review from H O (Daughter of Resident) published on 18 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family live in Australia so this was the first time we had been able to have a face-to-face visit and participate in all that Speedwell Court has to offer. We were welcomed and joined in with the activities with my father and other residents. The garden and the cafe were well utilised. The standard
of cleanliness high. The care in presentation as well as the genuine care and affection shown to the residents is outstanding. Now we know that Dad is well looked after it helps enormously with peace of mind. The quality of food and the use of vegetables from the garden was also witnessed. The security and safety precautions were very evident - and although Dad is not keen on this aspect - we are! Dealings with staff and management were professional and friendly.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much for taking the time to review us, it means a great deal to us to receive feedback from families and friends. We will share your kind words with the whole team. Thank you again from all of us at Speedwell Court.

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Review from Karen V (Daughter of Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came in after a fall at home and had an operation on her hip. She has been here for a few weeks and has had a special time for her to gain her confidence and to be looked after. We would have no hesitation for her to return, either respite or full-time if needs be. Thank you all again for all your
kindness to Mum.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much, Karen, for taking the time to write such a lovely review. We do hope you and your Mum are well and look forward to seeing you at the community coffee morning at some time. Kind regards from the Speedwell team.

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Review from Alison S (Daughter of Resident) published on 13 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely place Speedwell Court is, the staff have been absolutely fantastic with my mum, who was only with them for a short time. She needed palliative care at the end and was treated with such dignity and kindness. I was always kept up to date with Mum's condition and nothing was too much trouble.
I would highly recommend Speedwell Court.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Alison thank you so much, it was truly our pleasure to support your Mum and so lovely to meet you too. We do hope you will feel able to visit us in the future. Kind regards, from us all at Speedwell Court.

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Review from Shelagh M (Friend of Resident) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend spent nearly 3 weeks at Abbeyfield Speedwell Court before she died. She had the most wonderful care by lovely young carers, who made her family and friends feel welcomed and were very supportive during her last few days. As a retired nurse, I was very impressed with the standard of care given
to her.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much for taking the time to review Speedwell Court, it means a huge amount to us. We will be sure to pass your kind words to the team, especially given your professional experience. Kind regards Deborah and the team.

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Review from Denise C (Daughter of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father received excellent care. He started coming once a week to take part in the activities provided. He always came home saying how wonderful the staff were and how he had enjoyed the food. He then spent 3 weeks at Speedwell Court, the care, compassion, and dignity he received was excellent. Sadly
he needed palliative care, but the staff were excellent till the end. They ensured Dad was comfortable and we were able to be with him and stay with him afterwards.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much for taking the time to provide us with such a lovely review, we were all very fond of your Dad. Hoping you and the family are well and do hope you will pop in to see us in the future. Our very best wishes from all of us in the Speedwell Court team.

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Review from Damian P (Nephew of Resident) published on 19 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A huge thanks to the team at Speedwell. My Auntie moved there after a fall - I am so impressed by the level of care she received. She was treated with the utmost dignity, kindness, and care throughout her stay. The team could not have been more caring and supportive to her - and also to all her friends
and family. I cannot fault the care that was given - the attention to detail, the friendliness, approachability, and professionalism of all the team. Thank you once again!
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much for all your feedback and for the lovely cards from yourself and your aunt's friends, the generous praise from you all is very much appreciated by the entire team at Speedwell Court. Thank you.

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Review from Mervyn B (Respite Resident) published on 11 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally a good experience but spoiled by the unreliable flushing of the toilet in the ensuite bathroom. When I mentioned this to the care staff, a maintenance man came and fiddled with the cistern which improved the performance for a short time. It then became unreliable again. All staff pleasant
and efficient and some (eg the activities manager) outstanding.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Hi Mervyn, so lovely to see you in Speedwell Cafe on Friday! Thank you for visiting, I know your friend (resident) was thrilled to see you and look forward to welcoming you again in the not too distant future.
Until then take care, kind regards from all of us at Speedwell Court

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Review from Trudy C (Niece of Resident) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and my family are and have been very happy with the overall care and attention my uncle has received since November 2021. The care staff dealing with him are always patient, compassionate, caring, and respectful.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much for taking the time to review Speedwell Court, it is so lovely to hear from families. We will pass on your feedback to the care team. Thank you.

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Review from Diane T (Daughter of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Speedwell Court is excellent - staffed by efficient, knowledgable, and caring people. Everyone is extremely friendly, very proficient, and respectful to all. They treat each resident with kindness and address them such that they feel like the most important person ever. They are an amazing team who
work incredibly well together delivering superb care. A huge thank you to everyone.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Dear Diane, so lovely of you to take the time to review Speedwell Court and we are so grateful for your wonderful feedback which we will share with the team. Kind regards, Deborah.

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Review from Julie R (Daughter of Resident) published on 21 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepfather moved into Speedwell Court in August last year. The staff were very reassuring, nothing was too much trouble, always helpful and attentive. He was not managing at home after the loss of his wife (my mum). He settled in really quickly and was soon calling it his new home. The staff have
got to know him well, he likes to spend most of the time in his room, but also likes to watch a film in the cinema room, enjoys gents club and the live entertainer.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Dear Julie, thank you so much for taking the time to review Speedwell Court. It is great to hear how well you feel stepdad is settling in, we are always thrilled when he joins in with the events and activities. Kind regards, Deborah.

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Review from Joanna P (Daughter of Resident) published on 20 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum stayed here for 2 weeks for respite care. The room and facilities were excellent, although my Mum was reluctant to join in with activities and social dining, preferring to stay in her room. The staff were excellent, although we did wonder if there was a shortage of staff, particularly in her
second week of stay, as she complained of no one answering the bell for long times. As the home was closed to visitors due to a Covid-19 outbreak, it is impossible to know if this was actually the case. We only got to know one member of staff as a member of the management staff, she was a lovely lady for which nothing was too much trouble.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Dear Jo, thank you so much for taking the time to review Speedwell Court, so pleased you thought our facilities and team were excellent. Please rest assured that even during a short (and only outbreak here following government easing of visiting restrictions) we managed to maintain full staffing of Memory Lane household. On hearing your concern, we also reviewed our care call system which monitors all calls and responses, no unanswered calls or slow responses were recorded. Please do not hesitate to contact us at speedwell@abbeyfield.com. Kind regards, Deborah Holmes Customer Relations Manager.

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Review from J M (Respite Resident) published on 19 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just stayed a few weeks for post-op care and have been looked after very well. All the staff have been kind and caring and nothing was too much trouble for them. Thank you.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much for your review, it is always good to hear back from our respite guests. We hope you are in full recovery from your operation now. Kind regards, Deborah and the Speedwell Court team.

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Review from S J (Daughter of Resident) published on 23 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly professional staff from the first contact. Dad went in for respite care and thoroughly enjoyed it. The food is wonderful and the room just right.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much. It was an absolute pleasure to have your Dad stay with us. We do hope he will be able to attend a Gents Lunch Club one day or see you both at our Community Cafe soon.

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Review from John F (Husband of Resident) published on 1 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was a bit worried about putting my wife into a respite home but could not have chosen a better place. She has improved so much thanks to the excellent staff and such a lovely building and gardens etc. When I visit I almost feel like staying there myself.
Reply from Suzanne Brammer, Digital Marketing Officer at Abbeyfield Speedwell Court

Thank you for taking the time to leave a review John, we are really pleased to hear that your wife has improved since moving to Speedwell Court.

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Review from Moira W (Daughter of Resident) published on 1 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum went into the care of Speedwell Court in a bit of a state. In the time she has been a resident she has gained weight, is more cheerful, and looks so much better. The care she has been shown by all your staff has resulted in such improvement. The activities are thoughtful and have kept mum smiling.
We will miss it when she comes home.
Reply from Suzanne Brammer, Digital Marketing Officer at Abbeyfield Speedwell Court

Thank you for such a positive review, Moira. It is wonderful to hear how much your mum has improved since moving to Speedwell Court. We really appreciate your comments.

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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Abbeyfield Speedwell Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for Abbeyfield Speedwell Court is calculated as follows: ( (200 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 229 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbeyfield Speedwell Court is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (6)

Rhona

Rhona Bray

Job Title: General Manager Joined: 2022

When I joined the Abbeyfield family at Speedwell Court, my immediate impression was of a very special place, with a positive, caring team and environment.


Speedwell Court is indeed a beautiful home, but it is the people and the staff team who make it special.

Ewa

Ewa Sojka

Job Title: Deputy Manager Joined: 2019

My name is Ewa and I am so thrilled to have joined the fantastic team at Speedwell Court as the Deputy Manager. I am passionate about delivering high quality, personalised care to every resident here. I feel truly privileged to work with such a dedicated and knowledgeable team, who strive to build upon the strong caring ethos which already exists within the Abbeyfield family. I really do believe that all of our existing and future residents deserve nothing but the best. At Speedwell Court, our mission is ‘To enhance the quality of life for older people,’ and this is one of my most valued beliefs.

Kate

Kate Dagnell

Job Title: Head of Care Joined: 2023

I help to support our Residents with their care needs liaising with GP's, consultants and other professionals, supervising medication administration and family care reviews.

Justine

Justine Owen

Job Title: Customer Relations Manager Joined: 2023

I have worked in the care sector for over 13 years which includes helping thousands of families across the South West to source appropriate care for their loved ones, I know how difficult it is to choose the right care package or care home.


I was pleased to join the team at Speedwell Court in the summer of 2023. My job is to welcome new residents and enquiries and discuss care options either now or in the future.


When I am not working I enjoy live music, reading, being in the great outdoors, gardening and spending time with family

Sam

Sam Woodhouse

Job Title: Catering Manager Joined: 2019

Hi I am Sam, Catering Manager. I’ve been working in a professional kitchen environment for the last 16 years having stared my catering career as soon as I left school.


I worked my way through the ranks starting from kitchen assistant, learning the skills and disciplines on all levels and have been fortunate to work with some excellent chefs.


After major surgery and spending almost a month in hospital in 2018, I saw first-hand the impact that care and food has on individuals. I realised food is a big part of peoples day when living within a residential setting and decided that I wanted to help make a difference to people during this time. That was when I made the change from commercial catering to care and I haven’t looked back since. I like caring for people and strive to provide food that residents look forward to and also enjoy getting to know them and interacting with them on a daily basis.


I relocated from Berkshire to Hampshire last year and was excited to be offered the role at Speedwell Court and join the amazing #AbbeyfieldSociety family.


My hobbies outside of work are fitness, enjoying all aspects of the outdoors and have a passion for photography which I share via my Instagram page.

Alex

Alex Smith

Job Title: Maintenance Joined: 2024

My role at Speedwell Court is to make sure the building is all up together, properly maintained to a high standard and looking its best. I enjoy my role as I get to interact with the residents and keep their homes looking great. I like to stay active and healthy, this role definitely allows me to get my steps in!

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